Bay Beach Veterinary Hospital

What Bay Beach Veterinary Hospital does

Bay Beach Veterinary Hospital is a privately held, single-location small animal veterinary practice in Virginia Beach, Virginia, founded in the 1970s and owned since 2014 by Dr. Kimberly G. Key. The hospital provides general veterinary care exclusively for dogs and cats, with a service line that spans wellness and preventive care, same-day sick and urgent care, soft tissue surgery, dentistry with digital dental radiography, ultrasound and digital imaging, laser therapy, microchipping, USDA-accredited travel health certificates, end-of-life care, and drop-off appointments. The practice is supported by a team of five to six veterinarians with differentiated clinical interests (feline care, surgery, ultrasonography, endocrinology, oncology, dermatology, behavior, neurology) plus a practice manager pursuing CVPM certification, with total headcount of approximately 37.

The business operates on a fee-for-service, pay-at-time-of-service model, supplemented by prescription medication sales through an integrated Secure VetSource online pharmacy and CareCredit third-party financing for larger transactions. Client acquisition is direct-to-consumer, driven by a $75 new-client discount, a $25 referral credit program, organic social media presence across Facebook, Instagram, and TikTok, and 50+ years of community reputation. The underlying technology stack is conventional veterinary practice infrastructure: digital radiography, ultrasound, in-house laboratory diagnostics, therapeutic laser, and the PetPage (AllyDVM) mobile patient portal that handles refills, appointment scheduling, and notifications. The practice has no platform architecture, no remote or mobile service delivery, and no disclosed AI/ML capabilities.

Geographically, Bay Beach is a single-site general practice, but it operates within a broader care ecosystem that includes the sister Bay Beach Veterinary Emergency Hospital (24/7 emergency and overflow urgent care at 2476 Nimmo Pkwy) and a network of regional specialty referral partners covering cardiology, internal medicine, neurology, ophthalmology, and hospice/euthanasia services across the Hampton Roads region.

Name

Bay Beach Veterinary Hospital

Legal name

Bay Beach Veterinary Hospital

Website

https://baybeachvets.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Bay Beach Veterinary Hospital is a privately held, single-location small animal veterinary practice in Virginia Beach, VA, providing wellness, surgery, dental, imaging, and urgent care for dogs and cats under owner Dr. Kimberly Key, with 50+ years of community presence.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

Keywords

• Veterinary hospital services
• Small animal medicine
• Pet wellness care
• Veterinary surgery dentistry
• Pet diagnostic imaging

Headquarters

HQ city

Virginia Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Service Fees: Payment for veterinary services including wellness exams, vaccinations, surgeries, dental care, diagnostic imaging, and urgent care. Payment is due at the time of service. Services billed per visit/procedure.
2. Pet Medications & Products: Sale of medications including heartworm prevention, prescription medications, and pet health products. Chronic medications refilled with valid prescriptions.
3. Financing Processing: Acceptance of CareCredit financing allows clients to pay over time for services, potentially increasing average transaction value.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Bay Beach Veterinary Hospital is a full-service small animal veterinary hospital providing preventive, medical, surgical, and dental care for dogs and cats. Core offerings include annual wellness exams and vaccinations, same-day urgent care, soft tissue surgery, dental cleanings with digital X-rays, ultrasound and digital radiography, therapeutic laser treatment, microchipping, USDA-accredited travel health certificates, end-of-life support, and on-site retail of pet medications through a partner pharmacy.

Product overview

Bay Beach Veterinary Hospital operates as a general veterinary practice providing comprehensive, full-service care for dogs and cats. The hospital offers a unified care model centered around wellness prevention and illness treatment, with services spanning routine wellness exams, same-day urgent care, surgery, dentistry, ultrasound and imaging, laser therapy, and end-of-life care. The practice also provides client-facing tools including the PetPage mobile app for appointment scheduling and prescription refills, a referral rewards program, and accepts CareCredit financing and pet insurance. The hospital functions as a single-location practice without a platform architecture—clients access services through in-person visits, phone/text contact, or the mobile app portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Care Comprehensive preventive care for dogs and cats including annual exams, vaccinations, parasite prevention, nutrition counseling, microchipping, and senior pet care. Designed for pet owners seeking ongoing preventive health maintenance across a pet's lifetime.
• Same-Day Sick Care Urgent care appointments for unexpected illness, behavioral changes, or injury in dogs and cats, providing prompt evaluation and treatment when a pet needs immediate attention.
• Surgery Soft tissue surgical procedures including spays, neuters, mass removals, and foreign body surgery, performed with pre-anesthetic testing, advanced monitoring, and comprehensive pain management.
• Dental Care Professional dental cleanings under general anesthesia, full-mouth digital dental X-rays, tooth extractions, and treatment for dental disease to maintain oral health in dogs and cats.
• Ultrasound and Imaging Non-invasive diagnostic imaging using ultrasound and digital radiography to evaluate internal health, detect problems early, and guide treatment plans for dogs and cats.
• Laser Therapy Drug-free therapeutic laser treatment to reduce pain, inflammation, and recovery time, used for arthritis, wound healing, and post-operative support in dogs and cats.
• End-of-Life Care Compassionate guidance and clinical support for families during end-of-life decisions for their pets, including hospice referrals to Hampton Roads Veterinary Hospice for in-home euthanasia.
• Travel Health Certificates USDA-accredited veterinarians issue domestic and international health certificates confirming pet fitness for travel, including required examination and processing fees.
• Microchipping Permanent identification microchip implantation to increase the likelihood of reuniting lost dogs and cats with their owners.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Bay Beach Veterinary Emergency HospitalcoreOthersSister hospital providing 24/7 emergency veterinary care. Located at 2476 Nimmo Pkwy #101, Virginia Beach, VA 23456. Open nights, weekends, and holidays when the general practice is closed. When the main hospital is fully booked, the emergency team also provides urgent care around the clock.
• CareCreditminorOthersThird-party financing option accepted at the hospital for veterinary expenses. Allows pet owners to pay for services over time through a credit card specifically designed for healthcare expenses.
• Pawlicy AdvisorminorOthersPet insurance marketplace integrated into hospital's financing resources. Helps pet owners compare and find pet insurance policies from different providers. Provides educational tools for evaluating coverage options.
• The Center of Veterinary Expertise (COVE)minorOthersCardiology referral partner located at 6550 Hampton Roads Pkwy #113, Suffolk, VA. Pet owners requiring specialized heart care are referred to this facility.
• Blue Pearl VetsminorOthersInternal medicine referral partner at 364 S Independence Blvd., Virginia Beach, VA 23452. Referral destination for complex internal medicine cases.
• Southeast Veterinary Neurology (SEVN)minorOthersNeurology referral partner at 1124 Lynnhaven Pkwy, Unit C, Virginia Beach. Referral destination for neurological conditions.
• Animal Vision CenterminorOthersOphthalmology referral partner at 521 Old Great Neck Road, Suite 2, Virginia Beach, VA 23454. Referral destination for eye care.
• Hampton Roads Veterinary HospiceminorOthersMobile hospice and in-home euthanasia service serving Virginia Beach, Norfolk, Chesapeake, Suffolk, Portsmouth, Hampton & Newport News. Provides end-of-life care referrals.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BluePearl Pet Hospital: BluePearl is a national network of specialty and emergency veterinary hospitals. Bay Beach already refers internal medicine cases to its Virginia Beach BluePearl location, making it a directly comparable specialty/emergency operator serving overlapping pet owners in the same geography.
• Bayside Animal Hospital: A general practice veterinary hospital in Virginia Beach offering wellness, surgery, dental, and boarding services. Comparable as a direct local competitor pursuing the same small-animal primary care market.
• Coastal Animal Medical Center: An independent small-animal general practice veterinary clinic serving the Virginia Beach area, comparable to Bay Beach as a local competitor offering wellness, surgery, and dental services to the same regional pet owner base.
• The COVE (Center of Veterinary Expertise): COVE is a specialty and emergency veterinary hospital in Suffolk, VA, serving the Hampton Roads region. Bay Beach refers cardiology cases to COVE, making it a specialty referral peer serving overlapping clients and the same regional catchment.

Broad incumbents

• Thrive Pet Healthcare: Thrive Pet Healthcare operates a multi-site network of GP, urgent care, and specialty veterinary hospitals across the US. Comparable as a scaled GP/urgent-care operator that competes for clients seeking accessible, modern veterinary service experiences.
• PetVet Care Centers: PetVet Care Centers is a consolidator of general practice, specialty, and emergency veterinary hospitals across the US. Comparable as a multi-site operator competing for DVM talent and pet-owner spend in regional markets like Hampton Roads.
• Banfield Pet Hospital: Banfield operates the largest network of in-store general practice veterinary clinics in PetSmart locations nationwide, offering wellness plans and standard GP services. Comparable as a scaled GP competitor pursuing the same preventive care and wellness plan revenue stream.
• National Veterinary Associates (NVA): NVA is one of the largest veterinary practice ownership and management groups in the US, with hundreds of GP and specialty locations. Comparable as a broad incumbent consolidator pursuing independent hospital roll-ups in markets adjacent to Virginia Beach.
• VCA Animal Hospitals: VCA is the largest network of veterinary hospitals in North America, offering general practice, specialty, and emergency services across thousands of locations. Comparable as a broad incumbent in companion animal GP/specialty care competing for the same Virginia Beach pet owner spend with greater scale.

Others

• Bay Beach Veterinary Emergency Hospital: The sister emergency hospital of Bay Beach Veterinary Hospital, providing 24/7 emergency and urgent care at a separate Virginia Beach site. Operationally linked to the anchor through shared ownership and patient handoffs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/baybeachmain
• Facebookfacebook.com/baybeachvets
• Instagraminstagram.com/baybeachvet
• LinkedInlinkedin.com/company/bay-beach-veterinary-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bay Beach Veterinary Hospital