Broome County Humane Society

What Broome County Humane Society does

Broome County Humane Society (legal name: Broome County Humane Society & Relief Association) is an independent 501(c)(3) non-profit animal welfare organization headquartered at 167 Conklin Ave, Binghamton, New York. The organization operates a single physical shelter that houses 185+ animals at any given time, serving the Broome County and Southern Tier region with a 12-person staff. It is governed by a Board of Directors led by President John Tokos, with Karen Matson as Executive Director, and holds NYS Registered Shelter/Rescue status (RR154).

The organization's core offering is a vertically integrated suite of animal welfare services: pet adoption (dogs, cats, barn cats, senior and medically needy placements), low-cost spay/neuter delivered via partnership with Shelter Outreach Services, dog boarding, pet grooming, microchipping, monthly vaccine clinics, end-of-life euthanasia and cremation, foster care, and emergency boarding/safekeeping for crisis situations including domestic violence. Off-site community programming includes a weekly Public Pet Pantry distributing free pet food. Technology infrastructure is minimal — no proprietary platforms are described; ShelterLuv is used for adoption listings and animal management.

The business model combines donation-driven funding with fee-for-service revenue. The organization explicitly states it receives no government funding. Revenue streams include monetary donations (online, monthly giving, memorial/legacy giving, cage sponsorship), adoption fees ($55–$230 with discounts for veterans and seniors), boarding ($28/day), spay/neuter ($95–$145), grooming (quote-based), and microchipping ($25 cats / free for dogs). Distribution is entirely physical and direct-to-consumer: walk-in shelter services, off-site vaccine clinics, and event-based fundraising. Customer segments span individual adopters, community donors, pet owners seeking affordable veterinary care, and individuals in crisis requiring emergency boarding.

Name

Broome County Humane Society

Legal name

Broome County Humane Society & Relief Association

Website

https://bchumanesoc.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Broome County Humane Society is a 501(c)(3) non-profit animal shelter in Binghamton, NY that rescues, shelters, and adopts out 185+ animals while offering low-cost spay/neuter, boarding, grooming, and community food assistance to Broome County residents.

Ownership category

akta.pro rank

Product category

Animal Shelter & Pet Welfare Services

NAICS

Veterinary Services (54194), Pet Care (except Veterinary) Services (81291), Religious Organizations (8131)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Animal Shelters & Adoption Services (BPAGAIAA)

akta.pro secondary industries

Veterinary Charity Clinics & Medical Aid (BPAGAIAD), Spay/Neuter & Population Control Programs (BPAGAIAE), Animal Cruelty Prevention, Investigation & Humane Law Enforcement (BPAGAIAG), Low-Cost & Community Veterinary Clinics (HLAMAAAE)

Keywords

• Animal shelter services
• Pet adoption programs
• Low-cost spay neuter
• Pet boarding grooming
• Animal welfare nonprofit

Headquarters

HQ city

Binghamton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Monetary Donations: The organization is fully funded through community donations as it receives no government funding. Donations support veterinary bills, animal nutrition, shelter operations, and care for 185+ animals.
2. Adoption Fees: Fees collected from pet adoptions including dogs ($230 spayed/neutered, $150 senior dogs), cats ($75-$95 based on age, $55 senior cats), with discounts for veterans and senior adopters.
3. Boarding Services: Dog boarding services at $28/day per dog with additional $12/day for shared kennels. Generates revenue while providing pet care for community members.
4. Grooming Services: Professional pet grooming for cats and dogs performed by experienced staff. Walk-in nail trimming available Wednesday-Friday. Generates critical revenue supporting animal care.
5. Spay/Neuter Services: Low-cost spay/neuter clinics with fees ranging from $95-$145 depending on animal type and procedure. Additional fees for extra services like microchipping, vaccinations, and ear mite treatment.
6. Safekeeping and Emergency Boarding: Short-term emergency housing for pets belonging to individuals in crisis (domestic violence victims, hospitalization, disaster). Safekeeping is free; emergency boarding is a last resort 10-day program.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Broome County Humane Society operates a community animal shelter that rescues, shelters, and rehomes abandoned, abused, and homeless animals. It offers pet adoption services (including senior, barn cat, and medically needy programs), low-cost spay/neuter, dog boarding, pet grooming, microchipping, euthanasia/cremation, monthly vaccine clinics, and emergency boarding/safekeeping for owners in crisis. The organization also runs a weekly public pet food pantry and accepts animal cruelty reports.

Product overview

Broome County Humane Society operates as a traditional animal shelter offering a comprehensive suite of animal welfare services. The core offerings center on pet adoption (with special programs for senior pets, medically needy animals, and barn cats), spay/neuter services, and veterinary support through vaccine clinics and microchipping. Revenue-generating services include dog boarding, pet grooming, and end-of-life care. The shelter also provides emergency boarding and safekeeping programs for animals in crisis situations, a foster care program, volunteer opportunities, and community support through a public pet pantry. The organization relies entirely on donations and service fees, receiving no government funding.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 185+ animals cared for at any given time
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Five partnerships are on record, tiered minor and core.

• Bissell Pet FoundationminorOthersBissell Pet Foundation logo appears on the website footer, indicating a partnership or funding support relationship. The foundation is known for supporting pet adoption and shelter operations across the country.
• Shelter Outreach Services (S.O.S.)coreStrategic or Co-development PartnerBCHS partners with Shelter Outreach Services to provide affordable spay/neuter and vaccination services for companion animals in the community. The low-cost clinics serve area residents who cannot afford standard veterinary fees due to financial hardship.
• Maddie's Pet AssistantminorOthersMaddie's Pet Assistant is available for BCHS adopters only, providing post-adoption support and resources through their platform.
• Local Veterinary Hospitals and ClinicscoreStrategic or Co-development PartnerReferral relationships with local veterinarians including Dr. Loughlin at Allen Veterinary Hospital, Dr. Wittner & Dr. Personett at Fur and Feathers Veterinary Care, and others for comprehensive pet care referrals.
• Broome County Dog ControlcoreChannel Partner/ Reseller/ DistributorBCHS serves as a housing location for stray dogs from multiple Broome County towns including Town of Binghamton, Colesville, Deposit, Maine, Triangle, and Vestal through dog control coordination.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Bissell Pet Foundation: National foundation already partnering with BCHS to support adoption and shelter operations. While not a direct competitor, it is a key funder and ecosystem partner in the same animal welfare category.
• Maddie's Fund: Pet-focused foundation funding shelter medicine, adoption, and community support programs. Already integrated with BCHS through Maddie's Pet Assistant and a potential source of programmatic grant funding.

Broad incumbents

• ASPCA (American Society for the Prevention of Cruelty to Animals): National animal welfare leader providing shelter support, grants, mobile spay/neuter, and cruelty intervention. Competes for donor dollars and offers overlapping programs to BCHS's mission space, though at much larger scale.
• Humane Society of the United States (HSUS): Largest US animal welfare advocacy organization running national campaigns, shelter grants, and disaster response. Provides direct competition in donor fundraising while offering grant funding that BCHS could potentially access.
• Best Friends Animal Society: National no-kill animal welfare leader operating sanctuary and lifesaving programs. Competes for regional donor support and offers partner network programs that overlap with BCHS's adoption and spay/neuter mission.

Emerging players

• PetSmart Charities: Major funder of shelter adoptions, spay/neuter, and emergency boarding programs. Provides grants that BCHS could pursue and operates national programs directly competing for donor attention in animal welfare.

Direct peers

• SPCA of Broome County: Also a Binghamton-area animal welfare organization offering adoption, low-cost spay/neuter, and cruelty investigation. Operates in overlapping geographic territory with BCHS and competes for the same donor, adopter, and volunteer pool.
• Susquehanna SPCA: Regional animal welfare organization in New York's Southern Tier serving surrounding counties. Directly comparable shelter operations, adoption programs, and community outreach to BCHS in adjacent territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/bhumanesoc
• Facebookfacebook.com/bchumanesoc
• LinkedInlinkedin.com/company/broome-county-humane-society

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Broome County Humane Society