BINTULU DEVELOPMENT AUTHORITY

What BINTULU DEVELOPMENT AUTHORITY does

Bintulu Development Authority (BDA) is a statutory government body established on July 8, 1978 under the BDA Ordinance 1978, operating under the Government of Sarawak, Malaysia. It holds an exclusive mandate for physical planning and development coordination across the 12,752 sq km Bintulu Division, which encompasses Bintulu District and Tatau District. BDA provides a comprehensive suite of municipal services including domestic refuse collection (twice weekly in residential areas, daily in commercial zones), drainage maintenance, road maintenance, and public library operations across four branches (Bintulu, Kidurong, Tatau, Sebauh) housing over 100,000 books. It also processes licenses, building plan approvals, and commercial waste management for businesses operating within the division.

BDA's technology stack centers on a digital service delivery platform that includes Paybills Malaysia for online rates assessment payments, the Talikhidmat complaint management system for public inquiries, e-recruitment, e-booking for facility reservations, electronic library services, and mobile/SMS channels (shortcode 555999 and WhatsApp at 0138362277). The organization also operates the BDA-ATHENA Digital Content Management System for internal content governance. Service delivery is multi-channel: face-to-face at the Wisma Bintulu headquarters and PERBINDA One Stop Counter, branch offices in Tatau and Sebauh, online portals, and mobile/SMS hotlines.

BDA's business model is government-funded rather than market-based. Revenue is derived from rates assessment collection from residents and businesses, municipal service fees for licensing and approvals, and state government allocations for development projects and operations. The leadership structure places the Premier of Sarawak as Chairman, with day-to-day management handled by General Manager Datu Haji Muhamad Yakup Bin Kari, supported by a Deputy General Manager and four Assistant General Managers overseeing Corporate, Environmental, Technical, and Property & Real Estate services. BDA also serves as the principal organizer of regional events including the Bintulu Marathon and Borneo International Kite Festival, functioning as a tourism and economic development promoter for the division.

Name

BINTULU DEVELOPMENT AUTHORITY

Legal name

Bintulu Development Authority

Website

https://bda.gov.my

Company type

Private

Founded year

1978

Operating status

Operating

Short description

Bintulu Development Authority is a Sarawak state statutory body established in 1978 that provides municipal services including refuse collection, drainage, road maintenance, public libraries, and licensing across the 12,752 sq km Bintulu Division under an exclusive government mandate.

Ownership category

akta.pro rank

Product category

Municipal and Regional Development Services

NAICS

Waste Collection (5621), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

akta.pro secondary industries

Container Rental, Delivery & Servicing (Carts/Bins) (BPALAAAG), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Municipal services
• Regional development authority
• Urban planning services
• Government administration
• Public library services

Headquarters

HQ city

Bintulu

HQ country

Malaysia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Rates Assessment Collection: Collection of property rates assessment from residents and businesses within Bintulu Division
2. Municipal Services Fees: Fees for various services including license processing, building plan approvals, facility bookings
3. Government Funding: Government allocated funding for development projects and municipal services

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Bintulu Development Authority is a statutory government body that coordinates physical planning, development projects, and municipal service delivery across Bintulu Division in Sarawak, Malaysia. Its core offerings include refuse collection, drainage and road maintenance, public library services, recreational park management, license and permit processing, and digital citizen services such as online payments, complaint management, e-recruitment, and facility booking.

Product overview

Bintulu Development Authority (BDA) is a government development authority providing municipal and digital services across Bintulu Division. The organization offers a unified portfolio of services including core municipal services (refuse collection, drainage maintenance, road maintenance, public libraries) and digital services (online payment, complaint management, e-recruitment, facility booking, and SMS/mobile services). BDA also manages recreational facilities like Taman Tumbina park. The services operate through various channels including online portals, physical counters, and mobile/SMS platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Refuse Collection Waste collection service that collects refuse two times a week from residential premises and daily in commercial areas, excluding garden or commercial wastes. Serves residents and businesses in Bintulu Division.
• Drainage Maintenance Maintenance service for drains in Bintulu, including repairs, blockage clearing, and desilting operations across the division.
• Public Libraries Public library services at Bintulu, Kidurong, Tatau, and Sebauh managed by BDA. The Bintulu Library houses over 100,000 books and offers internet surfing services and children's activities.
• Road Maintenance Road maintenance services including patching, sealing, and road lining throughout Bintulu Division.
• Online Payment Services (Paybills) Online payment platform enabling the public to pay Rates Assessment and related payments through the Paybills Sarawak system.
• Talikhidmat Complaint System Online system for the public to log complaints, inquiries, and feedback with reference number tracking capability.
• e-Recruitment Online recruitment system for applying to BDA vacant positions through the Sarawak government recruitment portal.
• e-Booking Online facility booking system for BDA facilities including football fields and library auditorium.
• e-Libraries Digital library service enabling online book search and reference through online library systems integrated with www.librarynet.com.my.
• Taman Tumbina Recreational park managed by BDA, featuring events such as Pesta Tumbina and hosting the annual Borneo International Kite Festival.
• License Processing Services Processing applications for kampung house building plan approvals and various types of licenses including application, renewal, and cancellation.
• SMS and Mobile Services Mobile and SMS services including hotline (0138362277) for enquiries and complaints, and TALIKHIDMAT SMS submission system (555999 to 62999).

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Iskandar Regional Development Authority (IRDA): Malaysian statutory regional development authority for Iskandar Malaysia in Johor. Operates under a similar government-mandated model coordinating physical planning, investment promotion, and economic development across a defined territory — directly comparable to BDA's mandate in Bintulu Division.
• East Coast Economic Region Development Council (ECERDC): Statutory body tasked with socio-economic development of Malaysia's East Coast region. Closely comparable to BDA in coordinating regional development, infrastructure, and investment promotion activities under government authority.
• Northern Corridor Implementation Authority (NCIA): Malaysian statutory body implementing the Northern Corridor Economic Region (NCER) development plan. Operates as a regional development authority with planning, infrastructure coordination and investment mandates akin to BDA's role in Bintulu.
• Sabah Economic Development and Investment Authority (SEDIA): Statutory regional development authority for Sabah, coordinating economic planning, investment promotion, and infrastructure development — a direct structural peer to BDA as a Malaysian state-level development authority.
• Majlis Bandaraya Kuantan: Kuantan City Council, a Malaysian local authority delivering municipal services including refuse collection, road maintenance, drainage, licensing, and parks — directly comparable service portfolio to BDA's municipal functions.
• Majlis Bandaraya Petaling Jaya (MBPJ): Petaling Jaya City Council, a Malaysian municipal authority delivering refuse collection, drainage, road maintenance, licensing, and public amenities — closely aligned in scope to BDA's municipal service offering.

Broad incumbents

• Dewan Bandaraya Kuala Lumpur (DBKL): Kuala Lumpur City Hall, the largest and most-resourced municipal authority in Malaysia. Provides a broader and more mature benchmark for refuse collection, licensing, drainage and library services analogous to BDA's municipal portfolio.

Others

• Malaysia Digital Economy Corporation (MDEC): Statutory body driving Malaysia's digital economy. Comparable to BDA as a Malaysian government-led entity promoting digital services and citizen-facing platforms, though operating at national rather than regional scale.
• Sarawak Energy Berhad: State-owned energy utility of Sarawak. Compares to BDA as a Sarawak state-government-linked entity with regional economic-development implications, though operating in a different sector (energy vs. municipal services).

Emerging players

• Think City Sdn Bhd: Malaysia-based urban regeneration organization focused on placemaking, public space activation and heritage projects. Comparable to BDA's community-event and parks programming (e.g., Taman Tumbina, Borneo International Kite Festival), though operating more narrowly as a non-government entity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/bdabintulu

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BINTULU DEVELOPMENT AUTHORITY