Taxis Associated of bendigo

What Taxis Associated of bendigo does

Bendigo Taxis (legally trading as Taxis Associated of Bendigo) is a privately-held, regional taxi service operator headquartered at 9 Rohs Rd, East Bendigo, Victoria, Australia, founded circa 1954 and self-described as "Bendigo's original taxi service." The company operates a fleet of 53 vehicles spanning standard sedans, maxi taxis (1–9 passengers), and 10 wheelchair-accessible vehicles, delivering door-to-door chauffeured transport across Bendigo and longer routes to Melbourne and the Victorian border. Booking and payment are distributed across a 24/7 call centre (131 008), a dedicated wheelchair booking line (5444 1271), a mobile application, an online booking portal, and traditional street hailing.

The underlying technology stack is conventional for an incumbent regional taxi operator: GPS-enabled computerized booking and dispatch that routes the nearest available car, electronic payment terminals in every vehicle supporting all major credit cards (with Cabcharge as an alternative), and a self-built Bendigo Taxi App. There is no proprietary AI, ML, or data platform; web analytics run on Google Analytics. The fleet is owned and operated under multi-generational family involvement, with no disclosed external investors, parent company, or funding rounds.

Revenue mechanics are entirely transactional and metered: a flagfall of A$5.82 (inclusive of A$1.32 government levy), A$2.54 per kilometre, A$0.89 per minute below 21 km/h, a A$3.50 booking fee, plus a 5% service fee on top, with A$4.25 late-night and A$5.25 holiday surcharges applied per published rules. The company monetises through four primary customer segments — general individual passengers, corporate clients, special-needs passengers (served via approved NDIS, TAC, and DVA supplier status), and parcel-delivery customers — with wheelchair-accessible work representing a structurally higher-yield niche protected by government supplier accreditation.

Name

Taxis Associated of bendigo

Legal name

Bendigo Taxis

Website

https://bendigotaxis.com.au

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

1–10 employees

Short description

Bendigo Taxis is a privately-held regional taxi operator in Bendigo, Victoria, operating 53 vehicles — including 10 wheelchair-accessible taxis — across standard, maxi, NDIS/TAC/DVA, and parcel-delivery services, with bookings via phone, app, web, and street hailing.

Ownership category

akta.pro rank

Product category

Taxi and Ground Passenger Transportation

NAICS

Taxi and Ridesharing Services (485310), Special Needs Transportation (485991), Taxi and Ridesharing Services (48531)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)

akta.pro primary industry

Street-Hail Taxi & Taxi Fleet Operators (THAIAGAA)

akta.pro secondary industries

Accessible/Wheelchair-Accessible Taxi Operators (TLAFAHAF), Street-Hail Taxi Services (THADAEAA), Intercity / Long-Distance Taxi & Chauffeur (THADAEAH), Ridesharing & Taxi Dispatch Platforms (BPAMAHAA)

Keywords

• Taxi services
• Wheelchair transport
• Parcel delivery
• Chauffeur transport
• Accessible vehicles

Headquarters

HQ city

East Bendigo

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Taxi Fare Revenue: Primary revenue from metered taxi fares charged per kilometre ($2.54/km) and time ($0.89/min below 21 km/h), plus flagfall ($5.82), booking fee ($3.50), and applicable surcharges (late night fee $4.25, holiday fee $5.25). Service fee of 5% applied on top of taxi fares.
2. Parcel Delivery Service: Urgent parcel delivery service for situations when customers cannot wait for traditional couriers, generating additional revenue per delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels3 records

Core offering

Bendigo Taxis is a regional taxi operator providing door-to-door chauffeured passenger transport across the Bendigo district, with service extending to Melbourne and the Victorian border. Its fleet of 53 vehicles covers standard sedans, maxi taxis for 1-9 passengers, and 10 wheelchair-accessible vehicles, with supplementary offerings in urgent parcel delivery, VIP/corporate bookings, sightseeing transport, and NDIS/TAC/DVA-funded transport services.

Product overview

Bendigo Taxis operates as a taxi booking and payment service connecting passengers to taxi drivers across the Bendigo region. The service is delivered through multiple channels: the Bendigo Taxi App (iOS/Android), an online booking portal, a 24/7 call centre (131 008), and street hailing. The core offering consists of a fleet of 53 vehicles including standard sedans, 10 maxi taxis (1-9 passengers), and 10 wheelchair-accessible taxis. Supplementary services include NDIS, TAC, and DVA supplier programs, VIP Direct corporate service, parcel delivery, sightseeing, and group bookings. The company also offers parcel delivery as an alternative to traditional couriers.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard Taxi Service Door-to-door fully chauffeured taxi transport for individuals and companies traveling within Bendigo, to Melbourne, and up to the Victorian border, using sedans from Bendigo's fleet of 53 vehicles.
• Maxi Taxi Service Group transportation using maxi taxis that can carry between 1 and 9 passengers, suitable for group bookings or passengers requiring larger vehicle capacity.
• Wheelchair-Accessible Taxi Service Accessible taxi service for passengers with disabilities using 10 wheelchair-accessible vehicles in the fleet, with a dedicated booking line (5444 1271) and special fee structure for passengers without an MPTP card.
• NDIS Funded Transport Service Transport services for NDIS participants delivered by Bendigo Taxis as an approved supplier under the National Disability Insurance Scheme.
• TAC Funded Transport Service Transport services for Transport Accident Commission clients recovering from transport accidents, delivered under Bendigo Taxis' approved TAC supplier status.
• DVA Funded Transport Service Transport services for Department of Veterans' Affairs clients, delivered by Bendigo Taxis as an approved DVA supplier.
• Parcel Delivery Service Urgent pick-up and delivery of parcels, documents, and equipment when customers cannot wait for traditional couriers.
• VIP Direct Service Premium taxi service for corporate and VIP clients requiring a higher level of service and care than the standard taxi offering.
• Sightseeing Service Flexible taxi hire for tourists and visitors wanting to travel around the Bendigo region for sightseeing purposes.
• Bendigo Taxi Mobile App Smartphone app for iOS and Android that lets users book a taxi quickly with saved home, work, and favourite addresses, and supports a driver call-back feature for faster pickup.
• Online Booking Portal Web-based booking system where registered users can log in to organise transport with Bendigo's fleet, selecting pickup date and time for advance or same-day bookings.

Quantifiable outcome

• 10 wheelchair-accessible taxis managed to ensure high-level professional and reliable service

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• NDIS (National Disability Insurance Scheme)coreOthersBendigo Taxis is an approved NDIS Supplier, providing accessible taxi services to participants with disabilities under the National Disability Insurance Scheme.
• TAC (Transport Accident Commission)coreOthersApproved TAC Supplier for transport services related to accident recovery, providing transportation for individuals recovering from transport accidents.
• DVA (Department of Veterans' Affairs)coreOthersApproved DVA Supplier for veteran transportation needs, providing transport services funded through the Department of Veterans' Affairs.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Uber Australia: Global rideshare platform operating across Australian metropolitan and regional markets. The principal competitive threat to traditional taxi operators, with dynamic pricing and driver-on-demand model that contrasts with metered taxi fares.
• DiDi Australia: Asia-headquartered rideshare platform that has operated in Australia. Represents the broader rideshare category pressuring traditional taxi economics in both urban and expanding regional markets.
• Ola Cabs Australia: Rideshare platform that expanded into Australia and competes with traditional taxi fleets. Comparable in providing on-demand passenger transport via app-based booking, though primarily in metropolitan markets.

Direct peers

• Yellow Cabs Combined (Victoria): Heritage Victorian taxi brand with fleet operations, app booking, and government contract supplier status. Comparable fleet operator model serving Melbourne and parts of regional Victoria.
• 13cabs: Australia's largest taxi network operating across major cities with a fleet of thousands of vehicles, app-based booking, and similar regulatory supplier status. Most directly comparable peer given shared Australian taxi fleet operator business model.
• Mobility出租车 (Mobility taxi services Australia): Australian specialist accessible and maxi-taxi operator with NDIS, TAC, and DVA supplier credentials. Direct competitor in the accessible transport segment where Bendigo Taxis holds its strongest differentiation.
• Silver Top Taxi Melbourne: Long-established Melbourne taxi operator with computerized GPS dispatch, app booking, and wheelchair-accessible fleet. Bendigo Taxis actually uses the cabcall.silvertop.com.au booking platform, indicating direct operational integration.
• Silver Service Taxi (NSW): Australian premium taxi operator with wheelchair-accessible fleet and corporate/VIP services. Comparable product mix (standard, maxi, accessible, VIP) and supplier relationships with government disability programs.

Regional players

• Geelong Taxi Network: Regional Victorian taxi operator serving Geelong and the Bellarine Peninsula. Comparable regional taxi operator model with mixed fleet including wheelchair-accessible vehicles and government supplier arrangements.
• Ballarat Taxis: Regional Victorian taxi operator serving Ballarat and surrounding areas. Closest geographic peer given shared regional Victoria market dynamics, similar multi-generational operator base, and comparable accessible transport services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/taxis-associated-of-bendigo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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