What BENUS IT-Service AG does

BENUS IT-Service AG is a privately held German IT services company headquartered in Berlin-Adlershof with a second office in Darmstadt, operating nationwide since its founding in 2000. The firm delivers managed IT services, IT consulting, cloud migration, IT security, and regulatory compliance services to mid-market and large enterprises across Germany, with a customer base spanning industries such as automotive testing (Instron GmbH), municipal utilities (VKU), and trade/SME (PLICKERT Glaserei-Betriebe GmbH). The technology stack is centered on the Microsoft ecosystem (Windows Server, Exchange, MS 365, SQL Server, Intune), Sophos security, VMware/Hyper-V virtualization, Acronis backup, IONOS cloud, and DeskCenter asset management, with no proprietary software platform.

The company productizes its offering across three revenue streams: recurring managed services and system management under retainer contracts, project-based IT consulting and cloud/network modernization, and security and compliance services that include fixed-fee assessments such as the 799 EUR IT-Sicherheitscheck and 997 EUR IT-Infrastruktur-Analyse. The NIS-2 GAP-Analyse service, positioned around the EU NIS-2 directive, has emerged as a flagship compliance offering. BENUS is led by a dual-person Vorstand (Thomas Berner and Daniela Voigt), maintains Microsoft Certified Partner and Sophos Silver Partner status, and holds BITKOM Hauptvorstand representation, all reinforcing its positioning as a relationship-driven, family-business-style MSP for the German Mittelstand.

Name

BENUS IT-Service AG

Legal name

Benus IT-Service AG

Website

https://benus.de

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

BENUS IT-Service AG is a German managed IT services and consulting firm, founded in 2000 and headquartered in Berlin-Adlershof, serving mid-market and enterprise clients nationwide with managed services, cloud, IT security, and NIS-2 compliance offerings built on Microsoft, Sophos, and Acronis technologies.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

Enterprise Architecture & IT Operating Model (BPAHAEAB), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Managed IT services
• IT infrastructure consulting
• Cybersecurity assessments
• NIS2 compliance services
• Cloud migration support

Headquarters

HQ city

Berlin-Adlershof

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services & System Management: Ongoing IT infrastructure management, monitoring, maintenance, and support under service contracts. Provides recurring revenue through retainer-style agreements with predictable, continuous client engagement.
2. IT Consulting & Project Delivery: Advisory, strategy, and implementation projects including cloud migration, network modernization, security hardening, and digital transformation engagements. Typically one-time or project-based fees.
3. Security & Compliance Services: Specialized assessments and implementations including IT security checks, NIS-2 gap analyses, and cybersecurity solutions. Revenue derived from both one-time assessment fees and ongoing retainer arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

BENUS IT-Service AG provides managed IT infrastructure services, cybersecurity assessments, and IT consulting to mid-market and large enterprises across Germany. The core portfolio spans structured fixed-price audits (IT Security Check, IT Infrastructure Analysis, NIS-2 Gap Analysis), recurring managed services (24/7 Systemmanagement, HelpDesk, full Outsourcing, Cloud), and project-based consulting and technology implementation work. Services are delivered through both remote management and on-site engagement, leveraging Microsoft, Sophos, Acronis, DeskCenter and IONOS technology partnerships.

Product overview

BENUS IT-Service AG is an IT services and consulting firm offering a portfolio of managed services organized around core areas: IT security (IT-Sicherheitscheck, NIS-2-GAP-Analyse, general Sicherheit, and Cyber-Sicherheit), infrastructure management (IT-Infrastruktur-Analyse, Systemmanagement, HelpDesk, Vor-Ort-Service), and strategic services (Beratung, Technologie, Outsourcing, Cloud). The IT-Sicherheitscheck (799 EUR fixed price) and IT-Infrastruktur-Analyse (997 EUR fixed price) are structured assessment products delivering documented audit reports. The NIS-2-GAP-Analyse is a compliance-specific assessment aligned with the EU NIS-2 Directive. Security services integrate partner technologies including Sophos, Acronis, and Microsoft 365. Cloud offerings provide migration and management with data stored in German data centers. The company does not offer a unified software platform but rather a suite of service offerings delivered by its team across Berlin-Adlershof and Darmstadt.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Sicherheitscheck (IT Security Check) Flat-rate cybersecurity assessment (799 EUR) covering network, servers, endpoints, access rights, firewalls, antivirus, and compliance with DSGVO, BSI-Grundschutz and NIS2. Delivers a vulnerability analysis, a detailed audit report, and prioritized remediation recommendations. Targeted at organizations seeking an entry-point structured security review.
• IT-Infrastruktur-Analyse (IT Infrastructure Analysis) Fixed-price infrastructure assessment (997 EUR) covering network, patch management, server technology, applications, users and devices, backup systems, and firewall security. Delivers a structured report with tailored modernization recommendations, with optional additional components priced individually and assessment cost credited toward subsequent implementation.
• NIS-2-GAP-Analyse (NIS-2 Gap Analysis) Custom-priced structured assessment evaluating an organization's technical and organizational measures against EU NIS-2 Directive requirements, producing a gap report with concrete remediation actions to support compliance and mitigate personal management liability. Targeted at NIS-2-regulated entities in critical sectors with 50+ employees or EUR 10M+ revenue.
• Sicherheit (IT Security Solutions) Customized IT security solutions encompassing risk analysis, implementation of advanced security technologies (firewalls, antivirus, monitoring), employee awareness training, data protection and compliance support, system monitoring, and incident response planning. Designed for organizations needing tailored security programs.
• Systemmanagement (System Management / Managed Services) Ongoing managed services including proactive IT infrastructure monitoring, routine task automation, patch management, backup and disaster recovery solutions, and documentation and compliance support. Delivered as recurring retainer engagements to ensure continuous secure and efficient system operation.
• HelpDesk (Helpdesk Services) IT support services providing rapid fault resolution for day-to-day IT issues ranging from operating system configuration and network problems to standard office application assistance. Available by phone and on-site to maintain IT stability and minimize downtime.
• Vor-Ort-Service (On-Site Services) Personalized on-site IT support providing immediate problem resolution, customized solutions tailored to the client's specific work environment, proactive maintenance, and interactive knowledge transfer to client employees. Positioned as a relationship and trust-building service.
• Beratung (IT Consulting) Custom IT consulting services spanning needs analysis, strategic planning, and project implementation, acting as an intermediary between the client and specialized IT service providers to ensure seamless integration with the client's business strategy.
• Technologie (Technology Services) Technology services covering network infrastructure design, virtual structure implementation, networking strategies, communication solutions, and security analysis and concepts to strengthen business competitiveness.
• Cyber-Sicherheit (Cyber Security) Comprehensive cybersecurity offerings including BSI-Grundschutz, SIEM and SOAR software, endpoint security, Zero Trust network security, email security, Microsoft 365 Security, conditional access and Intune MDM, and MFA solutions to support NIS-2 compliance.
• Outsourcing (IT Outsourcing) Full outsourcing of IT system management, providing specialized expertise, flexibility, scalability, and continuous innovation so that client businesses can focus on core activities while ensuring reliable, secure and up-to-date IT infrastructure.
• Cloud (Cloud Solutions) Cloud solutions covering consulting and design of individual cloud environments, data and application migration, and cloud backup storage, with data stored exclusively in German data centers for GDPR compliance, featuring scalability, cost efficiency and high availability.

Quantifiable outcome

• Minimal downtime achieved through 24/7 remote monitoring and proactive maintenance (Instron case study: systems maintained via remote access during nights/weekends).
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core, major and minor.

• MicrosoftcoreTechnology or IntegrationBENUS IT-Service AG is a Microsoft Certified Partner. The partnership involves deep integration with Microsoft server and cloud products including Windows Server, Exchange, MS 365, SQL Server, and Intune. The company maintains certified staff knowledge through continuous training on Microsoft product and service developments.
• SophoscoreTechnology or IntegrationSilver Partner status. Sophos Complete Security is deployed for endpoint, network, email, and mobile device protection. Sophos switches are used for customer network infrastructure implementations (referenced in PLICKERT case study). Partnership enables comprehensive threat protection across customer environments.
• BITKOMmajorStrategic or Co-development PartnerMember of the German Federal Association for Information Technology, Telecommunications and New Media. Thomas Berner, member of BENUS-Vorstand (board), serves as one of the main board members (Hauptvorstand) of BITKOM. Provides industry influence, networking, and thought leadership positioning.
• DellminorChannel Partner/ Reseller/ DistributorOfficial Dell Registered Partner. Enables BENUS to procure business hardware (servers, workstations, networking, printers) at favorable conditions for customer IT landscape deployments. Dell serves as a trusted hardware supply partner.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Allgeier SE: German IT services and software group operating across enterprise IT, cybersecurity, and digital transformation. Comparable to BENUS in its cybersecurity/NIS2-relevant service lines and Mittelstand enterprise customer base, but at much larger scale and with proprietary software products.
• T-Systems (Deutsche Telekom): Deutsche Telekom's enterprise IT arm, offering managed services, cloud, and security to large German and international enterprises. Comparable to BENUS in managed IT outsourcing and security service lines, but operating at much larger scale and serving larger enterprise customers.
• CANCOM SE: Major German-headquartered hybrid IT and managed services provider serving mid-market and enterprise customers with cloud, workplace, and security solutions. Closely aligned to BENUS in target customer (German Mittelstand), Microsoft-centric stack, and managed/outsourcing service model.
• Computacenter plc: Large UK-headquartered IT infrastructure and managed services provider with significant operations in Germany. Comparable to BENUS in Microsoft-centric managed services and enterprise outsourcing offerings, though operating at substantially larger scale and with multinational footprint.
• NTT DATA Deutschland GmbH: Global IT services provider with a sizable German business focused on managed services, cloud, and cybersecurity for enterprise customers. Comparable to BENUS in managed IT services and NIS2-relevant security offerings, though with broader international scale and deeper enterprise reach.
• Bechtle AG: Germany's largest listed IT service provider and Microsoft/Sophos partner, offering managed services, IT infrastructure, and consulting across the entire Mittelstand and enterprise market. Directly comparable in service portfolio to BENUS but at vastly greater scale and with a much broader geographic footprint.

Direct peers

• AVS IT-Services GmbH: Smaller German managed IT services and consulting firm focused on SMB and mid-market customers with Microsoft-centric infrastructure, virtualization, and security offerings. Comparable to BENUS in service scope (managed IT, consulting, security), target segment, and Microsoft-first delivery model.
• q.beyond AG: German IT services company specializing in cloud, SAP, and managed services for mid-sized German enterprises. Comparable to BENUS in target customer segment, cloud/managed-service orientation, and emphasis on Microsoft-centric solutions, though with a stronger cloud-platform product layer.
• SVA System Vertrieb Alexander GmbH: Mid-sized German IT system integrator and managed services provider with a strong focus on datacenter, cloud, and security for enterprise customers. Highly comparable to BENUS in scale (~1,000+ employees), service mix, and Microsoft/Sophos-centered delivery, competing for similar German mid-market and enterprise outsourcing deals.
• Controlware GmbH: Privately held German IT systems integrator and managed services provider focused on network, security, and datacenter services. Direct comparable to BENUS in customer segment (German Mittelstand/enterprise), vendor ecosystem (Sophos, Microsoft), and managed/outsourcing service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BENUS IT-Service AG