Stadt Bergkamen

What Stadt Bergkamen does

Stadt Bergkamen is a German municipal government entity (Kommune) located in the district of Unna in North Rhine-Westphalia, formed in 1966 through the administrative merger of six previously independent municipalities. The city provides the full statutory range of local public services to its residents, including citizen registration and documentation through the Bürgerbüro/Standesamt, waste disposal via its subsidiary EntsorgungsBetriebBergkamen (EBB), sewage management through Stadtbetrieb Entwässerung Bergkamen, fire and rescue services, social welfare administration (Wohngeld, Grundsicherung, asylum benefits, homelessness services), family and youth services, public library operations, adult education through Volkshochschule Bergkamen, and cultural programming including the Kulturpicknick and Weingenuss am Wasser events. Its legal authority derives from the North Rhine-Westphalia Municipal Code (GO NRW), under which it operates as a public-law corporation administered by an elected council and led by Mayor (Bürgermeister) Thomas Heinzel.

The city's technology stack centers on a Contao CMS-based website (www.bergkamen.de) with the integrated 'Mein Bergkamen' citizen portal for online services and appointment booking, an event ticketing platform at tickets.bergkamen.de, an online merchandise shop, and a third-party email infrastructure provided by HeLi NET iTK (a GSWcom system house). Web engineering is supported by partner leycom media-solutions. The digital channel is complemented by Facebook and Instagram social media presence, email newsletters, and press releases. Service delivery combines this digital infrastructure with physical citizen service centers and a mobile social service (Mobiler Sozialer Hilfsdienst) staffed by federal volunteers for elderly residents who cannot access offices in person.

As a municipal entity, Stadt Bergkamen does not operate a commercial revenue model. Funding flows through the annual municipal budget financed primarily by local taxation and intergovernmental transfers, with federal and state co-funding for subsidized programs such as Wohngeld (housing allowance). Pricing is incidental: nominal waste-disposal fees (€5.50 per black waste sack, €3.50 per bio-waste bag), minor administrative fees, and modest revenue from cultural event ticketing and merchandise. The city holds no funding rounds, has no parent company, and operates eight wholly-owned municipal subsidiaries covering waste, sewage, broadband (jointly with Kamen and Bönnen), youth services, library, adult education, streetwork, and educational counseling. It maintains strategic operational partnerships with Kreis Unna (district authority), Landschaftsverband Westfalen-Lippe (LWL), Jobcenter Kreis Unna, and utility GSW Gemeinschaftsstadtwerke GmbH.

Name

Stadt Bergkamen

Legal name

Stadt Bergkamen

Website

https://bergkamen.de

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Bergkamen is a German municipality in North Rhine-Westphalia that delivers statutory local services — citizen registration, waste disposal, sewage, social welfare, library, adult education, and cultural programming — to the residents of Bergkamen, funded through public budgets and operated under the GO NRW municipal code.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Community Housing Services (62422), Other Community Housing Services (624229)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Citizen administration
• Public social services
• Waste disposal services
• Cultural event programming

Headquarters

HQ city

Bergkamen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels6 records

Core offering

Stadt Bergkamen delivers municipal government services to residents of Bergkamen, including citizen registration and documentation through the Bürgerbüro, social welfare administration (Wohngeld, Grundsicherung, asylum benefits), cultural and sports programming, public library and adult education services, waste disposal and sewage management via municipal enterprises, fire and rescue services, and integration management for immigrants. Services are delivered through physical service centers, the Mein Bergkamen online citizen portal, and mobile outreach for seniors and disabled residents.

Product overview

Stadt Bergkamen operates a municipal government digital services platform consisting primarily of citizen-facing online administrative services rather than a unified product suite. The core offerings include the 'Mein Bergkamen' citizen portal providing online services and appointment booking, the Ticketshop for cultural event ticketing, and an Online-Shop for merchandise. Supporting services include the Event Calendar, Bürgerbüro for citizen services, Stadtbibliothek (public library), and Volkshochschule (adult education). Cultural initiatives like Kulturpicknick, Weingenuss am Wasser, and the Inklusionsmagazin (accessibility magazine) serve community engagement. Additional specialized services include Sperrmüll Online for waste collection scheduling, Mobilstation for mobility hubs, Dein Bergkamen for citizen feedback, and the Klimasparbuch climate initiative.

Differentiator

Problem solved

Functional benefit

Products and services

• Mein Bergkamen (Online Citizen Portal) Citizen portal providing online administrative services including registration, appointment booking, and personalized access to municipal services for residents of Bergkamen.
• Ticketshop Bergkamen Online ticketing platform for cultural events, concerts, and performances organized by the city of Bergkamen.
• Online-Shop Bergkamen E-commerce platform selling souvenirs, cycling gear, maps, brochures, books, and calendars for the city of Bergkamen.
• Event Calendar (Veranstaltungskalender) Public calendar displaying cultural events, sports activities, markets, and festivals in Bergkamen, with ticketing integration.
• Bürgerbüro (Citizen Office) Central citizen services office handling registrations, ID documents, certificates, and various administrative matters for Bergkamen residents.
• Stadtbibliothek (City Library) Public library services including book lending, digital media, and educational programs for residents of Bergkamen.
• Volkshochschule (VHS) Bergkamen Municipal adult education center offering courses, language learning, and professional development programs for Bergkamen residents.
• Sperrmüll Online (Bulky Waste Scheduling) Online service operated by EntsorgungsBetriebBergkamen (EBB) for scheduling bulky waste collection appointments for residents.
• Mobilstation Bummannsburg Mobility hub offering integrated transportation options including bike sharing and public transit connections in Bergkamen.
• Dein Bergkamen (Citizen Feedback Platform) Citizen feedback and engagement platform allowing Bergkamen residents to submit opinions, suggestions, praise, and criticism to the city administration.

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Landschaftsverband Westfalen-Lippe (LWL)coreStrategic or Co-development PartnerRegional authority providing disability services including blind money (Blindengeld) and deaf services. Citizens are referred to LWL for specialized disability benefits and online applications.
• Jobcenter Kreis UnnacoreStrategic or Co-development PartnerEmployment center for the district handling basic income support (SGB II) for able-bodied persons of working age in Bergkamen.
• Kreis UnnacoreStrategic or Co-development PartnerDistrict administration responsible for social planning, disability services, housing allowance for certain benefit recipients, and integration concepts.
• GSW Gemeinschaftsstadtwerke GmbHminorGTM or Marketing PartnerSponsor of Weingenuss am Wasser event - communal utility company serving Kamen, Bönen, and Bergkamen.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Stadt Dortmund: Major NRW city with significantly broader municipal capabilities including extensive KIM integration programs, large-scale waste/sewage operations (DEW21/DOSB), and major cultural programming. Serves as a regional incumbent peer for service breadth comparison.
• Stadt Hamm: Larger NRW city in the same region with a more comprehensive municipal service portfolio including substantial waste, sewage, and broadband operations. Provides a benchmark for how Bergkamen's operating subsidiaries could evolve at greater scale.

Direct peers

• Stadt Lünen: Larger neighboring city in the same Ruhr-area region of NRW. Comparable in industrial heritage and demographic profile to Bergkamen, with a more developed urban service portfolio that illustrates the scaling path for a mid-sized Ruhr municipality.
• Stadt Kamen: Direct municipal neighbor in Kreis Unna, comparable size and service scope. Co-partner with Bergkamen in the Breitband Kamen-Bönen-Bergkamen broadband subsidiary, making it the closest functional peer for service delivery, demographics, and budget structure.
• Stadt Werne: Another municipality in Kreis Unna of comparable population size to Bergkamen, providing direct peer benchmarking on social services scale, Wohngeld administration, and Kreis-level cooperation patterns.
• Gemeinde Bönen: Smaller neighboring municipality in Kreis Unna, jointly participating in the Breitband infrastructure project with Bergkamen and Kamen. Provides a peer comparison for a smaller-scale NRW municipality handling similar social services and integration workloads.
• Stadt Unna: District capital of Kreis Unna and the administrative hub partnering with Bergkamen via the Jobcenter Kreis Unna for SGB II delivery. Slightly larger but operates the same municipal service stack under the same GO NRW framework.

Others

• Kreis Unna: The district authority that partners with Bergkamen on social planning, disability services, and certain housing allowance cases. Not a direct peer (it is a Kreis, not a Stadt) but a critical structural partner whose policy decisions directly shape Bergkamen's operating context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/stadtverwaltungbergkamen
• Instagraminstagram.com/stadt_bergkamen
• LinkedInlinkedin.com/company/stadt-bergkamen

Revenue estimate

Valuation estimate

Number of profiles

Profiles28 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Bergkamen