Stadt Bergneustadt

What Stadt Bergneustadt does

Stadt Bergneustadt is a municipal government entity (Gemeinde) located in the Oberbergischer Kreis district of North Rhine-Westphalia, Germany, with documented history dating to 1301. It operates as a public-law corporation providing local governance and administrative services to its residents, businesses, and visitors within multiple districts including Hackenberg, Wiedenest, Innenstadt, Neuenothe, and Dreiort. The city delivers 204 distinct municipal services through four departments — Administration, Finance, Education/Social/Public Order/Citizen Services, and Construction/Planning/Environment — covering residency registration, civil registry, identity documents, marriage services, social welfare, child and senior care, building permits, urban planning, waste management, water supply, and economic development.

The underlying technology infrastructure consists of a municipal website platform (bergneustadt.de) with SSL-encrypted connections and Matomo analytics for traffic monitoring. Service delivery combines a physical Rathaus at Kölner Straße 256 — where mandatory appointment booking governs in-person visits during Mon–Thu and Fri service hours plus Saturday by appointment — with digital channels including online residency registration via the federal BundID system, automated electronic Melderegisterauskunft, a Mängelmelder citizen defect reporting tool, an Amtsblatt gazette, and a WhatsApp channel. Communication is multi-channel across Facebook, Instagram, the official Amtsblatt, and the Citizen Information System for council transparency.

The revenue model is structurally governmental rather than commercial. Funding comes from taxes and statutory fees: Gewerbesteuer (trade tax, paid quarterly based on Messbetrag × Hebesatz set annually in the Haushaltssatzung), Grundsteuer (property tax), Hundesteuer (dog tax), and Verwaltungsgebühren (administrative fees for passports, ID cards, civil registry inquiries, registration certificates, marriage examinations, and certificates of conduct). Pricing follows statutory fee schedules with unit-based one-time charges (e.g., Reisepass €37.50–€70, Personalausweis €27.60–€46, Melderegisterauskunft €6–€15). No revenue is reported in commercial terms, and no parent company, venture backing, or equity ownership structure exists.

Name

Stadt Bergneustadt

Legal name

Stadt Bergneustadt

Website

https://bergneustadt.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Bergneustadt is a German municipal government entity in North Rhine-Westphalia delivering 204 administrative services — including residency registration, civil registry, identity documents, and social services — to its residents and local businesses through a hybrid Rathaus in-person and online portal model.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Executive Offices (92111), Administration of Housing Programs, Urban Planning, and Community Development (9251), Other General Government Support (92119)

SIC

Services-Management Services (8741)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAJ

Housing & Neighborhood Services (Local Housing Programs)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Citizen administrative services
• Civil registry services
• Urban planning administration
• Local government services

Headquarters

HQ city

Bergneustadt

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Gewerbesteuer (Trade Tax): Municipal trade tax collected from businesses operating within Bergneustadt based on their taxable earnings, calculated as Messbetrag multiplied by the applicable Hebesatz (levy rate) set annually in the Haushaltssatzung. Paid quarterly in advance (15.02, 15.05, 15.08, 15.11).
2. Verwaltungsgebühren (Administrative Fees): Fees for administrative services including residency registration, passports, ID documents, marriage ceremonies, building permits, and other municipal services. Based on statutory fee schedules.
3. Steuern und Abgaben (Taxes and Levies): Municipal taxes including Grundsteuer (property tax), Hundesteuer (dog tax), and other local levies as determined by the Haushaltssatzung.

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

Stadt Bergneustadt delivers 204 municipal administrative services to residents, businesses, and visitors within the Oberbergischer Kreis district of North Rhine-Westphalia. Core offerings include residency registration (Anmeldung/Abmeldung), identity documents (Reisepass, Personalausweis), civil registry services (births, marriages, deaths), trade and property tax administration, building permits, social services, water supply, cemetery administration, and urban planning. The city provides digital e-government services alongside traditional in-person service at the Rathaus.

Product overview

Stadt Bergneustadt operates a unified municipal government portal offering 204 administrative services to citizens. The portal provides access to civic functions including residency management (Anmeldung/Abmeldung), identity documents (Personalausweis, Reisepass), business registration, tax services, social welfare, and community services. Citizens can use online appointment scheduling and electronic service requests through the digital access point (Digitaler Zugang zum Rathaus). The service portfolio encompasses the full range of municipal government functions organized under departments for administration, finance, education/social services, construction/planning, and citizen services.

Differentiator

Problem solved

Functional benefit

Products and services

• Residency Registration (Anmeldung/Abmeldung) Official registration and deregistration of residential addresses for citizens within Bergneustadt's municipal boundaries. Available online via BundID authentication and in-person at the Bürgerbüro.
• Reisepass (Passport) Issuance of biometric passports (48 pages) for citizens. 70,00 EUR for applicants 24+, 37,50 EUR for applicants under 24, 32,00 EUR express surcharge, 22,00 EUR for 48-page version.
• Personalausweis (Identity Card) Issuance of German national identity cards. 46,00 EUR for applicants 24+, 27,60 EUR for applicants under 24, 10,00 EUR for temporary document.
• Melderegisterauskunft (Civil Registry Inquiry) Provision of civil registry information from the residents' registration database. Simple inquiry: 11,00 EUR, Extended inquiry: 15,00 EUR, Electronic automated: 6,00 EUR.
• Meldebescheinigung (Registration Certificate) Official confirmation of residency registration. 9,00 EUR, free for pension matters.
• Eheschließung (Marriage Ceremony) Civil marriage ceremonies and examination of marriage requirements at the registry office. Examination of marriage requirements: 40,00 EUR, Foreign law applicable: 66,00 EUR, Ceremony outside office hours: 66,00 EUR.
• Führungszeugnis (Certificate of Conduct) Issuance of official Certificates of Conduct (criminal record clearance) for citizens. 13,00 EUR per certificate.
• Wasserwerk (Waterworks) Municipal water supply service providing waterworks administration and water services to residents and businesses within Bergneustadt.
• Friedhofsverwaltung (Cemetery Administration) Municipal cemetery administration providing burial services, grave management, and related administrative services for deceased residents.
• Bauleitplanung (Urban Land-Use Planning) Municipal urban planning and land-use planning services including Bauleitplanung, building permits, and construction oversight for residential and commercial development.
• Wirtschaftsförderung (Economic Development) Municipal economic development services supporting local businesses, industry, retail, vocational training, and commercial property development within Bergneustadt.
• Klimaschutz (Climate Protection) Municipal climate protection initiatives including climate protection concept, communal heat planning, renewable heating mobility, and flood/stormwater management programs.

Quantifiable outcome

• Digital citizen services available 24/7 for registration, document requests, and administrative inquiries
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Städtepartnerschaften (Sister Cities)moderateStrategic or Co-development PartnerBergneustadt maintains international city partnerships under the 'Städtepartnerschaft' program, including participation in the 'Neustadt in Europa' network of European sister cities. The city has established formal municipal partnerships promoting cultural exchange and international cooperation.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Stadt Wiehl: A similarly sized municipality in the same Oberbergischer Kreis district. Operates the same mandated German municipal service portfolio, shares the same regulatory framework (NRW, GO NRW), and competes for the same regional taxpayer and resident base.
• Stadt Wipperfürth: A neighboring municipality in Oberbergischer Kreis with comparable population size. Mirrors Bergneustadt's municipal service structure, demographic profile, and rural-industrial economic base.
• Stadt Gummersbach: The district capital of Oberbergischer Kreis and a direct neighboring municipality. Provides the same statutory municipal services (registry, taxes, social services, planning) to a larger population in the same regulatory environment, making it the closest functional peer.
• Stadt Marienheide: A small neighboring municipality in Oberbergischer Kreis. Performs the same full spectrum of municipal administration tasks under the same NRW legal framework, with comparable budget scale and citizen service scope.
• Stadt Reichshof: A neighboring rural municipality in Oberbergischer Kreis. Delivers the same statutory municipal services to a geographically dispersed population — relevant for understanding service delivery in low-density areas.
• Stadt Waldbröl: A similarly sized municipality in the same district. Comparable in administrative structure, citizen service delivery, and demographic challenges typical of small Oberbergischer cities.
• Stadt Hückeswagen: A small municipality in the same district providing identical statutory services. Comparable in size, demographic profile, and industrial heritage, making it a direct operational peer.
• Stadt Engelskirchen: A small neighboring municipality in Oberbergischer Kreis operating under the same German municipal code. Delivers the same full range of administrative, social, and infrastructure services to a comparable resident population.
• Stadt Lindlar: A neighboring municipality in Oberbergischer Kreis with comparable population and service mandate. Provides nearly identical municipal functions and competes in the same regional labor and housing market.
• Stadt Radevormwald: A direct neighbor in Oberbergischer Kreis offering the same municipal service portfolio. Operates under identical legal and fiscal conditions, making it a high-comparability peer for benchmarking service delivery and digital adoption.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/bergneustadt
• Instagraminstagram.com/bergneustadt
• LinkedInlinkedin.com/company/stadt-bergneustadt

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Bergneustadt