Bill's Heating & A/C
Family-owned full-service HVAC, plumbing, and electrical contractor headquartered in Post Falls, Idaho, operating three offices and nearly 200 technicians across Idaho and Eastern Washington. Serves 30,000+ residential and commercial customers with installation, repair, and maintenance for furnaces, A/C, heat pumps, ductless, tankless, generators, and EV chargers.
- Company typePrivate
- Founded1988
- HeadquartersPost Falls, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Bill's Heating & A/C does
Bill's Heating & A/C is a family-owned full-service HVAC, plumbing, and electrical contractor headquartered in Post Falls, Idaho, serving residential and commercial customers across Idaho and Eastern Washington. Founded approximately in 1988 (firmographic record shows 1985) by Grandpa Bill as a local appliance repair shop in the Coeur d'Alene/Spokane area, the company added a dedicated HVAC division in 2014 under grandson Nathan and has since grown into the largest locally owned HVAC operator in its primary market and the 19th largest employer in Idaho. The company installs and services furnaces, air conditioners, heat pumps, ductless mini-splits, tankless water heaters, backup generators, and EV chargers, and holds top-tier dealer certifications from York (Dealer of the Year 2023), Mitsubishi (Ductless Elite Pro), Nest (Pro Elite), and Rinnai (ACE Pro).
The company operates three physical office locations — Post Falls (headquarters), Lewiston, and Meridian — supported by nearly 200 field technicians and a large service vehicle fleet covering 35+ communities. The technology stack is traditional services-based with no proprietary software platforms; back-office systems include an SEO-driven Learning Hub (kb.callbills.com), a website with scheduling and an Energy Calculator, and inbound phone/inside-sales driven by a primary number (208-777-5528). Customer acquisition is overwhelmingly organic, anchored by 4,000+ five-star Google reviews, presence on Facebook, Instagram, YouTube, HomeAdvisor, and BBB, and community sponsorships (e.g., Gonzaga Bulldogs).
Revenue is generated through one-time equipment installation, episodic repair, and recurring maintenance service fees across residential and commercial customers. Pricing is quote-based for installations, with a $59 diagnostic service-call fee and a Lowest Price Guarantee that beats or matches qualifying competitor written estimates less than 30 days old. Six financing plans through GreenSky and Synchrony, ranging from 6-month no-interest promos to 180-month fixed-rate installment loans, are offered to lower purchase barriers on larger equipment replacements. The customer base exceeds 30,000 served accounts, is highly distributed, and is concentrated in residential homeowners with a secondary commercial segment.
Bill's Heating & A/C firmographics
Firmographics- Name
- Bill's Heating & A/C
- Legal name
- Bill's Heating & A/C
- Website
- https://billsfireplace.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Family-owned full-service HVAC, plumbing, and electrical contractor headquartered in Post Falls, Idaho, operating three offices and nearly 200 technicians across Idaho and Eastern Washington. Serves 30,000+ residential and commercial customers with installation, repair, and maintenance for furnaces, A/C, heat pumps, ductless, tankless, generators, and EV chargers.
- Ownership category
- akta.pro rank
Bill's Heating & A/C industry classification
Industry- Product category
- Residential HVAC Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Refrigeration & Service Industry Machinery (3580)
- akta.pro primary industry
- Emergency HVAC Repair (24/7) (HSAOAHAC)
- akta.pro secondary industries
- Heat Pump Repair & Maintenance (HSAOAHAD), Emergency Water Heater Repair & No-Hot-Water Service (HSAOAMAE)
Keywords
Where Bill's Heating & A/C is headquartered
LocationHeadquarters
- HQ city
- Post Falls
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Bill's Heating & A/C business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- HVAC Service, Repair & Installation: Full-service HVAC company offering installation, maintenance, and repair of furnaces, air conditioners, heat pumps, ductless systems, tankless water heaters, generators, and EV chargers. Revenue is generated through service fees, equipment sales, and installation charges. The company serves both residential and commercial customers. Pricing includes diagnostic fees ($59 per service call mentioned on service area pages), free estimates for installations, and a Low Price Guarantee that promises to beat or match competitor pricing. Financing options are available through Greensky and Synchrony to facilitate larger equipment purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Diagnostic Service Call |
| One time/ perpetual license | Pay-as-you-go | Equipment Installation — Estimate-based pricing |
| Hybrid | Monthly | Synchrony Financing — Plan 920 |
| Subscription | Monthly | Synchrony Financing — Plan 977 |
| Subscription | Monthly | Synchrony Financing — Plan 933 |
| Subscription | Monthly | GreenSky Financing — Plan 2602 |
| Subscription | Monthly | GreenSky Financing — Plan 2740 |
| Subscription | Monthly | GreenSky Financing — Plan 1519 |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Bill's Heating & A/C product offering
Product offeringCore offering
Bill's Heating & A/C is a full-service HVAC, plumbing, and electrical company that installs, maintains, diagnoses, and repairs furnaces, air conditioners, heat pumps, ductless mini-splits, tankless water heaters, backup generators, and EV chargers for residential and commercial customers in Idaho and Eastern Washington. The company offers 24/7 emergency service, same-day service, free second opinions, a Lowest Price Guarantee, and consumer financing through Synchrony and GreenSky.
Product overview
Bill's Heating & A/C is a full-service HVAC, Plumbing, and Electric Company offering a comprehensive portfolio of heating, cooling, and water heater solutions for residential and commercial customers in Idaho and Eastern Washington. The company provides furnace, air conditioning, heat pump, ductless, tankless water heater, generator, EV charger, plumbing, and electrical services. Each service category includes installation, maintenance, and diagnostic sub-services. The company differentiates through its Lowest Price Guarantee, free second opinions, and flexible financing options through Synchrony and GreenSky. The product offering is structured as a service-based business rather than a software platform, with physical installations and maintenance services as the core offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- Furnace Services Heating system installation, maintenance, diagnostics, and repair services covering all furnace brands for residential and commercial properties, including dedicated sub-services for Furnace Install, Furnace Maintenance (tune-up), and Furnace Diagnostics.
- Air Conditioning Services Cooling system installation, maintenance, diagnostics, and repair services for residential and commercial air conditioning systems, with dedicated sub-services for AC Install, AC Maintenance (tune-up), and AC Diagnostics.
- Heat Pump Services Heat pump installation, maintenance, and diagnostics for year-round heating and cooling solutions including air-source, ground-source (geothermal), and water-source systems, with sub-services for Heat Pump Install, Maintenance, and Diagnostics.
- Ductless Services Ductless mini-split system installation, maintenance, and diagnostics for individual room heating and cooling without traditional ductwork, including Mitsubishi Hyper-Heat ductless systems with Mitsubishi Ductless Elite Pro certification.
- Tankless Water Heater Services Tankless water heater installation, maintenance, and diagnostics for on-demand hot water solutions, with Rinnai ACE Pro certification for high-level tankless installation training.
- Generator Services Backup generator installation and service for maintaining power during outages in residential properties.
- EV Charger Services Electric vehicle charger installation services for residential EV charging needs.
- Plumbing Services Full plumbing services including water heater solutions, offered as part of the company's full-service HVAC, Plumbing, and Electric Company offering for residential customers.
- Electrical Services Electrical services offered as part of the company's full-service HVAC, Plumbing, and Electric Company offering for residential customers.
- 24/7 Emergency HVAC Service 24/7 emergency HVAC repair service for residential and commercial customers facing urgent heating or cooling breakdowns, supported by the company's fleet of nearly 200 technicians and three office locations.
Quantifiable outcome
- 30,000+ satisfied customers served
- +6 more outcomes
Companies that use Bill's Heating & A/C
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Bill's Heating & A/C technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Bill's Heating & A/C partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- York (by Johnson Controls)coreYork is a major HVAC equipment manufacturer whose products Bill's Heating & A/C installs and services. Bill's won the York Dealer of the Year in 2023, indicating a high-volume and high-quality partnership. The company installs York furnaces, air conditioners, and heat pumps. York provides the equipment that Bill's installs and services for end customers.
- Mitsubishi ElectriccoreBill's Heating & A/C holds the Mitsubishi Ductless Elite Pro designation — awarded only to the best of Mitsubishi's ductless installers — indicating top-tier certification for Mitsubishi ductless/mini-split heat pump systems. The company installs Mitsubishi Hyper-Heat ductless systems (shown in installation gallery).
Scale indicators7 records
Recent moves10 records
Expansion highlights6 records
Bill's Heating & A/C competitors and assessment
Company assessmentBroad incumbents
- Carrier Global: Global HVAC equipment manufacturer (formerly UTC) that also operates a residential and commercial service network through Carrier dealers. Comparable as a broad incumbent in the same equipment category Bill's installs and services, with overlapping service capabilities but much wider portfolio.
- Lennox International: Residential and commercial HVAC equipment manufacturer with a dealer network for installation and service. Comparable as a broad incumbent supplying competing equipment brands and operating a service channel in Bill's footprint.
- Rinnai: Manufacturer of tankless water heating products with which Bill's holds the ACE Pro designation. Comparable as a major OEM whose products Bill's installs, with overlapping customer base in residential water heating.
- Trane Technologies: Global HVAC equipment manufacturer and service provider for residential and commercial climate solutions. Comparable as a broad incumbent whose products Bill's competes with and whose dealer/service network operates in Bill's markets at much larger scale.
Direct peers
- Service Experts Heating & Air Conditioning: National HVAC services brand (formerly Direct Energy/Encompass) operating franchise and corporate locations across the US offering installation, repair, and maintenance of residential HVAC systems. Most directly comparable residential HVAC services peer to Bill's in offering, customer base, and business model.
- Mr. Sparky: Neighborly-brand electrical services franchise offering residential electrical installation, repair, and maintenance. Comparable as an adjacent trade-services peer given Bill's expansion into electrical work, with similar technician-led field model and customer base.
- One Hour Heating & Air Conditioning: National HVAC services franchise under Authority Brands (formerly Berkshire Hathaway portfolio) offering heating, cooling, and air quality services to residential customers. Directly comparable in residential HVAC service delivery, technician-based model, and local-owner operator structure.
- Aire Serv: Neighborly-brand HVAC services franchise providing residential and light-commercial heating, cooling, and indoor air quality services. Closely comparable service-line, technician-led field delivery, and franchise/local-owner structure.
- Mr. Rooter Plumbing: Neighborly-brand plumbing services franchise offering residential and commercial plumbing services. Comparable as Bill's holds plumbing licenses and offers plumbing alongside HVAC; same Neighborly franchise system and customer demographics.
Others
- Ferguson Enterprises: Largest US wholesale distributor of plumbing, heating, HVAC, and waterworks supplies. Comparable as the upstream supply channel Bill's procures equipment and parts from—not a direct competitor, but a critical ecosystem participant in the residential HVAC value chain.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Bill's Heating & A/C social profiles
Digital presenceBill's Heating & A/C financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bill's Heating & A/C leadership team
Management profileNumber of profiles
Profiles1 record
Bill's Heating & A/C funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bill's Heating & A/C M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bill's Heating & A/C
What does Bill's Heating & A/C do?
Bill's Heating & A/C is a full-service HVAC, plumbing, and electrical company that installs, maintains, diagnoses, and repairs furnaces, air conditioners, heat pumps, ductless mini-splits, tankless water heaters, backup generators, and EV chargers for residential and commercial customers in Idaho and Eastern Washington. The company offers 24/7 emergency service, same-day service, free second opinions, a Lowest Price Guarantee, and consumer financing through Synchrony and GreenSky.
Is Bill's Heating & A/C a public or private company?
Bill's Heating & A/C is a private company. It is classified as family owned and is currently operating.
When was Bill's Heating & A/C founded?
Bill's Heating & A/C was founded in 1988. It employs 11 to 50 people.
Where is Bill's Heating & A/C based?
Bill's Heating & A/C is headquartered in Post Falls, United States, in the North America region.
How does Bill's Heating & A/C make money?
One revenue line is on record: HVAC Service, Repair & Installation.
Who are Bill's Heating & A/C's main competitors?
Broad incumbents on record are Carrier Global, Lennox International, Rinnai and Trane Technologies. Direct peers are Service Experts Heating & Air Conditioning, Mr. Sparky, One Hour Heating & Air Conditioning, Aire Serv and Mr. Rooter Plumbing. Ferguson Enterprises is listed as an others.
Does Bill's Heating & A/C have an API?
No public API is recorded for Bill's Heating & A/C.
What industry is Bill's Heating & A/C in?
Bill's Heating & A/C's product category is Residential HVAC Services. Its primary akta.pro industry code is HSAOAHAC, Emergency HVAC Repair (24/7), with a secondary code of HSAOAHAD, Heat Pump Repair & Maintenance. Its NAICS code is 23822 and its SIC code is 3580.