V.I. Bureau of Internal Revenue

What V.I. Bureau of Internal Revenue does

The V.I. Bureau of Internal Revenue (VIBIR) is the territorial tax collection agency of the U.S. Virgin Islands government, responsible for administering and enforcing Virgin Islands internal revenue laws. The agency administers three primary tax regimes — individual and corporate income tax, gross receipts tax, and excise tax — across the territory's three major islands (St. Thomas, St. Croix, and St. John). VIBIR is the sole authorized collector of territorial taxes, serving all individuals, employers, and businesses operating within the U.S. Virgin Islands jurisdiction, including residents, employers filing W-2 and 1099 documentation, and manufacturers operating under Form 721VI.

VIBIR operates a multi-portal web-based tax administration platform built around three online filing portals — Income Tax Online at income-tax.bir.vi.gov, Gross Receipts Online at gross-receipts.bir.vi.gov, and Pay Excise Tax at excise.bir.vi.gov — unified through a Taxpayer Portal that uses user ID, password, and PIN-based multi-factor authentication. The platform is supplemented by a forms repository, monthly collection reports covering FY 2020 through FY 2026, annual Top 13 Industries Gross Sales reports, refund reports, multilingual EITC publications, a tax structure booklet, and a Criminal Investigation Division fraud-reporting service. The architecture is a closed web system with no public or partner-facing API and no third-party integrations. The agency maintains physical offices on St. Thomas (Red Hook at 6115 Estate Smith Bay Ste 225, and the Nisky Center at 8000 Nisky Center Road), St. Croix (Estate Diamond at 4008 Estate Diamond Plot 7-B, plus Gallows Bay and Airport excise tax locations), and St. John. The agency is led by Director Joel A. Lee, CPA CGMA CFE, supported by a Deputy Director of Operations, Chief Legal Counsel, HR Director, Chief of Audit, and branch supervisors spanning cashiering, withholding tax, local taxes, excise tax, error resolution, and delinquent accounts.

VIBIR's business model is that of a public tax administration bureau, not a commercial enterprise. The agency does not set pricing for its services and derives no commercial revenue; territorial legislation mandates the taxes it collects. Customer segments are horizontal by geography — all residents and businesses in the U.S. Virgin Islands — with no voluntary or commercial alternative available. Distribution is via self-service web portals backed by in-person service across all three islands. As a government entity, VIBIR is not a candidate for traditional PE/VC/M&A investment, and standard commercial metrics (revenue, growth, valuation) do not apply.

Name

V.I. Bureau of Internal Revenue

Legal name

Virgin Islands Bureau of Internal Revenue

Website

https://bir.vi.gov

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The V.I. Bureau of Internal Revenue (VIBIR) is the U.S. Virgin Islands territorial tax collection agency, administering income tax, gross receipts tax, and excise tax via web portals and physical offices across St. Thomas, St. Croix, and St. John.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Public Administration (92), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

akta.pro industry

PRIMARYBPAIADAO

Revenue Systems, E-Filing & Digital Tax Administration

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIADAC

Tax Return Filing, Processing & Assessment

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIADAH

Excise, VAT/Sales Tax & Indirect Tax Administration

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIADAI

Withholding & Payroll Tax Administration

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

Keywords

• Tax administration services
• Territorial tax collection
• Government revenue agency
• Income tax filing
• Excise tax compliance

Headquarters

HQ city

St. Thomas

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Distribution channels4 records

Marketing channels3 records

Core offering

The V.I. Bureau of Internal Revenue (VIBIR) administers and enforces internal revenue tax laws of the U.S. Virgin Islands, collecting income tax, gross receipts tax, and excise tax. The agency provides online filing portals (Income Tax Online, Gross Receipts Online, Pay Excise Tax) and a unified Taxpayer Portal, alongside in-person services at offices on St. Thomas, St. Croix, and St. John.

Product overview

The V.I. Bureau of Internal Revenue operates a suite of online tax administration services consisting of three primary online filing portals (Income Tax Online, Gross Receipts Online, and Pay Excise Tax), unified through a Taxpayer Portal requiring PIN-based multi-factor authentication. These core platforms are supplemented by downloadable tax forms, collection and refund reports, tax booklets, and fraud reporting services. The product architecture is a multi-portal, web-based system that does not include API access for third-party integration.

Differentiator

Problem solved

Functional benefit

Brands

• Taxpayer Portal: Online portal for taxpayers to file income taxes, access gross receipts services, and pay excise taxes
• VIBIR Taxpayer Portal

Products and services

• Income Tax Online
• Gross Receipts Online
• Pay Excise Tax
• Taxpayer Portal
• Tax Forms Repository

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Puerto Rico Treasury Department (Hacienda): Tax administration agency of Puerto Rico, the most analogous U.S. territorial counterpart. Administers income, sales/use (SUT), and excise taxes for residents and businesses in a Caribbean economy with similar structural and economic profile to the U.S. Virgin Islands.
• American Samoa Government Tax Office: Tax administration function for the U.S. territory of American Samoa. Serves a similarly small island population with income and gross-receipts-style taxes — useful as a comparable for capacity-constrained territorial tax administration.
• Guam Department of Revenue and Taxation: Tax administration authority for the U.S. territory of Guam. Operates a comparable multi-tax-type structure (income, gross receipts, withholding) for a small island population — directly comparable in scale, mandate, and digital-portal delivery model.
• Hawaii Department of Taxation: State-level tax administrator with a tourism-dependent, island-based economy. Administers income, general excise (effectively a gross receipts tax), and withholding — making it a strong functional peer despite being a state rather than a territory.

Broad incumbents

• Texas Comptroller of Public Accounts: State-level tax and revenue administrator with no personal income tax but extensive franchise, sales, and excise administration and a publicly transparent reporting cadence — comparable for transparency and reporting infrastructure.
• Tennessee Department of Revenue: Administers the state's gross receipts-style 'Hall income tax,' business tax, and excise taxes with a dedicated online taxpayer portal — a useful structural analogue for gross receipts-based territorial taxation.
• New York State Department of Taxation and Finance: Operates one of the largest state tax administrations in the U.S. with online services for income, sales, withholding, and excise — relevant as a broad-incumbent reference for portal structure and taxpayer services.
• Florida Department of Revenue: State-level tax administrator with no personal income tax but significant sales/use and corporate tax administration — relevant for its online services portal and tourist-economy exposure similar to the Virgin Islands.
• California Franchise Tax Board: Large state-level income tax administrator with a mature online filing platform (MyFTB) and PIN-based authentication — relevant as a benchmark for digital tax administration scale and architecture, though far larger in scope.
• Internal Revenue Service (IRS): Federal tax administrator operating at national scale with extensive digital filing (IRS Direct Pay, e-File). The VIBIR mirrors federal tax categories (income, excise, withholding) and is functionally a parallel sub-federal administrator.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/v.i.-bureau-of-internal-revenue

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about V.I. Bureau of Internal Revenue