What bMediation does

bMediation is a Belgian non-profit association (ASBL) headquartered in Brussels at Avenue Louise 500, founded in 1999 by the French-speaking and Dutch-speaking Bars of Brussels together with BECI (Brussels Chamber of Commerce and Industry). It operates the oldest mediation center in Belgium and is accredited by the Federal Mediation Commission to train and certify civil and commercial mediators. The organization delivers three core service lines: (i) civil and commercial mediation sessions facilitated by a panel of certified bMediators operating across Belgium, (ii) accredited mediator training programs (basic/specific cycle at EUR 3,375 ex-VAT and a reorganization practitioners cycle at EUR 2,414), and (iii) a specialized business mediation offering for financially distressed enterprises, partially subsidized by the Brussels-Capital Region since 2021.

The underlying platform is not a software product but a service infrastructure built around certification standards: mediators must complete 90+ hours of training, pass written and oral examinations with a 60% passing grade, hold at least 10 years of professional experience, maintain EUR 1,240,000 of professional liability insurance, and complete 18 hours of continuing education per two-year period. Mediation delivery follows a structured protocol (request submission, mediator selection, protocol signing, confidential sessions, formal agreement or termination) backed by formal bMediation rules and regulations. The bMediator label functions as a quality credential layered on top of federal certification, and the organization collaborates closely with the Francophone Business Court of Brussels on initiatives such as the CRA-F Fiscal Amicable Resolution Chamber.

Revenue derives from three streams: professional fees for mediation services (with regional subsidies covering a portion of enterprise mediation costs), training program fees, and recurring annual certification/membership contributions from the bMediator panel. Go-to-market is sales-led and relationship-driven, relying on referrals from the founding Bars and BECI, content marketing via the bilingual bNews blog, and participation in events such as Mediation Week. Customer segments include businesses in financial difficulty (primary use case), mediation professionals seeking certification, and any commercial parties in civil or commercial dispute.

Name

bMediation

Legal name

bMediation ASBL

Website

https://bmediation.eu

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

bMediation is a Brussels-based non-profit and Belgium's oldest mediation center, offering accredited civil, commercial, and business mediation services, a certified bMediator panel, and federally approved mediator training programs targeting distressed enterprises, legal professionals, and disputing commercial parties.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

akta.pro primary industry

B2B Channel Partners & Referral Agencies (Cross-Industry Referral) (FSAEAMAN)

Keywords

• Civil mediation services
• Commercial mediation services
• Mediator training programs
• Business dispute mediation
• Alternative dispute resolution

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Mediation Training Courses: Revenue from basic and specific mediator training programs. The basic and specific training costs 3,375 EUR (excl. VAT), and the complete cycle for reorganization practitioners costs 2,414 EUR. Additional revenue from intervision sessions at 25 EUR per session.
2. Mediation Services: Fees for mediation services where parties pay provisions covering administrative costs and mediator fees. The Brussels-Capital Region provides subsidies to partially cover costs for enterprise mediation.
3. Mediator Certification and Membership: Annual certification fees for mediators and network membership contributions required for maintaining bMediator certification status.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

bMediation is a non-profit mediation center providing civil and commercial mediation services through a network of certified mediators (bMediators), accredited mediator training and certification programs, and specialized business mediation for enterprises in difficulty (including creditor negotiations and insolvency-related disputes). The organization combines direct mediation delivery with a structured certification ecosystem and subsidizes services for Brussels-based enterprises through partnerships with the Brussels-Capital Region.

Product overview

bMediation is a non-profit association (ASBL) based in Brussels, Belgium, offering a unified mediation services platform centered on civil and commercial dispute resolution. The core offering includes direct mediation services facilitated by certified bMediators, supported by a comprehensive mediator training and certification ecosystem. The portfolio comprises: civil and commercial mediation sessions, professional mediator training programs approved by the Federal Mediation Commission, a panel of certified bMediators, the bMediator quality label, business mediation services for companies facing difficulties, and formal mediation rules and protocols. The organization collaborates with Brussels legal orders and BECI chamber of commerce.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil and Commercial Mediation

Quantifiable outcome

• Subsidized mediation costs for Brussels enterprises through Regional funding

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core, major and supporting.

• Région de Bruxelles-Capitale (Brussels-Capital Region)coreOthers · 1 January 2021Provides subsidies to partially cover mediator intervention costs for enterprises established in Brussels. Supports the enterprise mediation initiative to help struggling businesses and reduce bankruptcies.
• Balie Brussel (Dutch-speaking Bar of Brussels)coreStrategic or Co-development PartnerFounding partner alongside the French-speaking Bar of Brussels and BECI. Refers potential clients to mediation services and supports the organization's mission to promote mediation.
• Barreau de Bruxelles (Brussels Bar)coreStrategic or Co-development PartnerFounding partner that helped establish bMediation as the oldest mediation center in Belgium. Promotes mediation among its members and refers clients to mediation services.
• BECI (Brussels Chamber of Commerce and Industry)coreStrategic or Co-development PartnerFounding partner representing Brussels businesses. Hosts training events and collaborates on promoting enterprise mediation services.
• Tribunal de l'entreprise francophone de Bruxelles (Francophone Business Court of Brussels)majorStrategic or Co-development PartnerClose collaboration on enterprise mediation, with the court referring businesses to mediation services and working jointly on initiatives like the CRA-F (Fiscal Amicable Resolution Chamber).
• KMO Portefeuille (SME Portfolio)supportingGTM or Marketing PartnerFlemish government portal through which businesses can access subsidies for mediation training under the SME Portfolio system.
• AnthemissupportingChannel Partner/ Reseller/ DistributorTraining organization collaborating with bMediation to deliver the complete cycle for reorganization practitioners training program.
• IMI (International Mediation Institute)supportingStrategic or Co-development PartnerbMediation facilitates IMI certification for experienced mediators who meet requirements including conducting at least 20 mediations.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ICC International Court of Arbitration: International Chamber of Commerce's ADR arm providing mediation rules, mediator accreditation, and administration for cross-border commercial disputes. Comparable in core ADR service offering but operates globally with much broader scope and higher-value matters than bMediation's domestic focus.
• WIPO Arbitration and Mediation Center: UN-affiliated ADR provider for intellectual property and commercial disputes, offering mediation administration, training, and panel designation. Comparable in mediator training and panel model, though focused on IP matters and cross-border disputes.
• JAMS: US-based private ADR provider offering mediation, arbitration, and training across a wide range of civil/commercial matters. Comparable core business model (panel + training + case administration) but operates at substantially larger scale across North America.
• American Arbitration Association (AAA) / ICDR: Major US-headquartered ADR organization with international mediation and arbitration services, mediator training programs, and panel administration. Comparable in providing end-to-end ADR services and accredited training, but operates at a much larger global scale.

Regional players

• Singapore International Mediation Centre (SIMC): Government-supported mediation center in Singapore providing mediation, training, and accreditation for cross-border commercial disputes in Asia. Comparable institutional backing and regulatory accreditation model, but operates in Asia rather than the Benelux market.
• Hong Kong International Arbitration Centre (HKIAC): Hong Kong-based ADR institution offering mediation, arbitration, and accredited training for commercial disputes. Comparable in offering institutional mediation administration and training, but operates primarily in the Asia-Pacific region.

Direct peers

• Centre for Effective Dispute Resolution (CEDR): UK-based ADR organization offering accredited mediator training, certification, and mediation scheme administration to businesses and legal professionals across civil/commercial disputes. Comparable business model (training + panel + mediation services) with similar standards requirements for certified mediators.
• CEPANI (Belgian Centre for Arbitration and Mediation): Belgian center for arbitration and mediation providing accredited training, certified mediators, and ADR services across civil/commercial matters. Operates the same regulatory framework (Federal Mediation Commission) and competes directly with bMediation for both training candidates and matter referrals in the Brussels market.

Emerging players

• International Mediation Institute (IMI): Global mediator certification body whose requirements bMediation's experienced mediators can satisfy to earn IMI certification. Works alongside national mediation centers rather than competing on service delivery, but represents an alternative credentialing pathway for mediators.
• AFIM (Communauté Francophone Internationale de la Médiation): International francophone mediator association headquartered in Geneva that bMediation joined in March 2023. Connects francophone mediators across jurisdictions and offers cross-border referral pathways complementary to, rather than competing with, bMediation's domestic services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bmediation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about bMediation