Borgerservice

What Borgerservice does

Borgerservice.net is an independent, unofficial web-based information directory that aggregates contact details for citizen service offices (Borgerservice) operated by Denmark's 98 municipalities. The site lists addresses, phone numbers, fax numbers, email addresses, and website URLs for over 190 Borgerservice locations across the country, including traditional town hall offices and library-based service points in municipalities such as Aarhus, Favrskov, Skanderborg, and København. It functions strictly as a reference and routing resource, directing users to each municipality's official website for actual service transactions, and explicitly disclaims affiliation with any municipal authority or the Danish government.

The platform is built on a static web architecture with no app, no public or partner-facing API, and no SDK. Functional cookies handle basic session state, and Google AdSense is used to place non-personalized display ads across pages. Beyond the core contact directory, the site operates dedicated informational modules covering Selvbetjening (digital self-service solutions), Boligstøtte (housing benefits), Dagpenge (unemployment benefits), Lær dansk (Danish language learning programs), and Boligforeninger (housing associations). The site is operated from Randers in Midtjylland, Denmark.

The business model is advertising-only. Borgerservice.net does not charge end users, does not sell products or services, and discloses no pricing. Reach is generated primarily through organic search visibility for Danish-language queries related to municipal citizen services. The operating entity is privately held, with no disclosed funding, no parent company, no institutional investors, no leadership team records, and no partnerships. Headcount is listed at 21 though management records are empty, and revenue is not disclosed; the underlying information aggregated on the site is public-record data sourced from individual municipal websites.

Name

Borgerservice

Legal name

Borgerservice.net

Website

https://borgerservice.net

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Borgerservice.net is an independent Danish web directory aggregating contact details for over 190 municipal citizen service offices across Denmark's 98 municipalities. The free, AdSense-monetized site directs users to official municipal websites for actual service transactions.

Ownership category

akta.pro rank

Product category

Public Sector Information Directory

NAICS

Web Search Portals and All Other Information Services (51929)

SIC

Services-Social Services (8300)

akta.pro primary industry

Digital Access & Online Government Services for Immigrants (EDAAADAF)

akta.pro secondary industry

Consular Services & Citizen Assistance (BPAIAIAB)

Keywords

• Municipal service directory
• Citizen service information
• Public administration contacts
• Danish government directory
• Civic information portal

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Advertising revenue: The website generates revenue through Google AdSense advertisements. Non-personalized display ads are placed by Google on the website pages.

Distribution channels1 record

Marketing channels1 record

Core offering

Borgerservice.net is an unofficial web-based directory that aggregates contact information for Danish municipal citizen service offices (Borgerservice) across all 98 municipalities, including addresses, phone numbers, email addresses, websites, and service details for tasks such as passports, driver's licenses, MitID, digital self-service, housing benefits, unemployment benefits, and Danish language learning. The platform supplements the directory with information pages for self-service solutions, housing benefits, unemployment benefits, Danish language learning, and housing associations. Revenue is generated through Google AdSense advertising rather than user fees.

Product overview

Borgerservice is a unified information portal that aggregates contact and service information for Danish municipal citizen service centers (Borgerservice). The core offering consists of a searchable directory of over 180 Borgerservice locations across Denmark, organized by municipality. The platform integrates several service information modules including Selvbetjening (self-service solutions), Boligstøtte (housing benefits), Dagpenge (unemployment benefits), Lær dansk (Danish language learning), and Boligforeninger (housing associations). The site functions as an unofficial information aggregator rather than an official government portal, directing users to their respective municipal official websites for actual service transactions.

Differentiator

Problem solved

Functional benefit

Products and services

• Borgerservice Information Portal A web-based directory providing contact information, addresses, phone numbers, email addresses, and websites for citizen service offices (Borgerservice) across all 98 Danish municipalities. Acts as an unofficial aggregator of municipal service center information, including library-based satellite locations, and is intended for Danish residents seeking to contact their local municipal office for tasks such as passports, driver's licenses, MitID, and other administrative services.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights3 records

Broad incumbents

• Borger.dk: The official Danish public services portal operated by the Danish government, providing centralized access to public service information across municipalities and agencies. It is the authoritative incumbent in the same problem space borgerservice.net addresses — helping citizens find and access public services — but operates with official endorsement and a vastly wider scope.
• Virk.dk: The official Danish business services portal providing businesses with access to public services, registrations, and regulatory information. While focused on businesses rather than citizens, it represents the same pattern of public-service aggregation that borgerservice.net addresses for citizens.

Others

• Sundhed.dk: The official Danish healthcare portal aggregating public health service information and contact points for citizens. It uses a comparable aggregator-portal model with public service directory elements, though focused exclusively on healthcare rather than general municipal services.

Direct peers

• Krak.dk: Denmark's leading business and person directory, providing contact information lookup across Danish entities. It shares borgerservice.net's directory model of aggregated contact details and SEO-driven discovery, but at broader commercial scale including businesses and individuals.
• Tjek.dk: Danish business information and lookup service providing company and contact data across Denmark. It is comparable in operating model (aggregated directory data, SEO-driven traffic) and overlaps with borgerservice.net's role as a citizen-facing contact-information resource.
• De Gule Sider: The Danish Yellow Pages, an established directory service for finding business and public entity contact information across Denmark. It overlaps directly with borgerservice.net's directory/contact-aggregation model and target user intent.
• 118.dk: A Danish phone number and contact information lookup service, providing reverse lookup and directory functions. It serves the same user need as borgerservice.net — quickly locating contact details for specific Danish entities — through a similar web-based directory interface.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/borgerservice

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Borgerservice