Bridge Gestão Social

What Bridge Gestão Social does

Bridge Gestão Social (legal name: Bridge Comunicação e Desenvolvimento Social) is a Brazilian socioenvironmental management consultancy and technology company founded in 2014 by Liliane Lana, headquartered in Nova Lima, Minas Gerais. The company serves enterprises with significant territorial footprints — primarily in mining, steel, fertilizers, agribusiness, and infrastructure — that need to manage social license to operate, ESG compliance, and stakeholder relationships. Bridge's core offer combines two proprietary platforms — Audire, for complaint and claim management with multi-channel intake (0800, WhatsApp, email, mobile app, in-person) and AI-assisted text drafting, and Agire, for stakeholder relationship mapping and history tracking — with the proprietary Metodologia Conecta methodology for dialogue and crisis mediation. Supporting services include ESG consulting, participative socioenvironmental diagnostics, the ITA Bridge multidimensional territorial index, environmental education programs, and leadership development.

Bridge operates a hybrid revenue model: project-based and retainer ESG/social consulting engagements, layered with recurring annual subscriptions for Audire and Agire, plus education and training programs. Go-to-market is relationship-driven enterprise sales, with custom quoting, multi-year contracts, and demo-led inside sales for the technology products. Distribution runs through direct sales, WhatsApp, event-based engagement (Minas Summit, 7º CBAI), and the Rede de Colaboração pela Transformação Social network. The company is B Corp certified, complies with LGPD/GDPR, and references ISO 27001 and ISO 9001 in its privacy policy. Notable customers include Anglo American, AngloGold Ashanti, Samarco, Gerdau, Eurochem, Bamin, Mineração Morro do Ipê, Lithium Ionic, Jaguar Mining, and Vallourec, with newer partnerships extending into nonprofits (Gerando Falcões) and international organizations (ACNUR/UNHCR).

Name

Bridge Gestão Social

Legal name

Bridge Comunicação e Desenvolvimento Social

Website

https://bridgegestaosocial.com.br

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Bridge Gestão Social is a Brazilian social management consultancy and SaaS provider serving mining, industrial, and infrastructure enterprises with proprietary platforms (Audire, Agire) and a tension-mediating methodology for ESG, stakeholder, and community relationship management.

Ownership category

akta.pro rank

Product category

Social Management Consulting

NAICS

Management Consulting Services (54161), Environmental Consulting Services (541620), Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Sustainability & ESG Consulting (BPAHACAK)

akta.pro secondary industries

ESG Governance, Sustainability Reporting & Assurance Advisory (BPAHAFAJ), Stakeholder Engagement & ESG Governance (Policies, KPIs, incentives) (EUAHAJAJ), ESG Strategy & Materiality Assessment (EUAHAJAA), Cause, ESG & Sustainability Communications (MPAAADAL)

Keywords

• Social management consulting
• ESG advisory services
• Stakeholder relationship management
• Complaints management platform
• Community engagement services

Headquarters

HQ city

Nova Lima

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. ESG Consulting Services: Customized consulting services including social and environmental diagnostics, stakeholder mapping, ESG strategy development, social management plans, community communication strategies, environmental education programs, and complaint management mechanisms. Services are billed as projects or ongoing retainer engagements.
2. Audire Platform Subscription: Technology platform for complaint and claim management provided as subscription service with demonstration-based sales process. Pricing not publicly disclosed.
3. Agire Platform Subscription: Stakeholder relationship management platform provided as subscription with demo request process. Pricing not publicly disclosed.
4. Education and Training Programs: Leadership development programs, workshops on social management topics, environmental education campaigns and events, sensitization campaigns and community dialogues. Delivered through internal team and external consultants.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Bridge Gestão Social delivers customized ESG and social management consulting for enterprises with significant territorial impact, combining proprietary technology platforms (Audire for complaints and claims, Agire for stakeholder management) with the proprietary Conecta methodology. Services span socioenvironmental diagnostics, stakeholder mapping, ESG strategy development, social risk management, community dialogue, environmental education, and complaint management mechanisms, primarily serving mining, industrial, and large infrastructure companies operating in complex territories.

Product overview

Bridge Gestão Social offers a platform-plus-methodology portfolio centered on two core technology products — Audire (complaint and claim management platform) and Agire (stakeholder management platform) — supported by proprietary methodologies (Metodologia Conecta) and specialized consulting services across ESG, social dialogue, environmental reconnection, and responsible social management. The company operates as a B Corp certified business (Setor 2.5) providing humanized, technology-supported social management services primarily for companies in sectors such as mining, energy, real estate, and agribusiness.

Differentiator

Problem solved

Functional benefit

Brands

• Audire: Technology platform for managing complaints and claims (manifestações sociais), providing humanized customer service for stakeholder relationship management.
• Agire
• Metodologia Conecta
• Rede de Colaboração pela Transformação Social

Products and services

• Audire Technology platform for managing complaints, claims, and social manifestations from stakeholders (community members, workers, suppliers). Audire serves as a relationship channel integrated with ESG strategy, combining humanized service with multi-channel intake (0800, WhatsApp, email, mobile app) and AI-assisted text drafting tools.
• Agire Stakeholder relationship management platform for mapping, registering, and tracking the history of interactions with stakeholders. Agire provides organizational knowledge management about stakeholder relationships, systematizes complex processes, aligns analysis parameters, consolidates data, manages commitments, and supports risk/opportunity management.
• Consultoria ESG (ESG Consulting) Tailored ESG consulting services including socioenvironmental diagnostics, stakeholder mapping, social risk matrix, social management and community communication plans, ESG policies and guidelines, private social investment strategies, environmental education programs, and complaint/reclamation mechanisms. Customized based on ESG indicators and the specific reality of each client's territory and sector.
• Social Dialogue Services Services for stakeholder mobilization and engagement, social consciousness amplification (awareness campaigns, conversation circles, trainings), co-creation of solutions with communities, and management/follow-up through joint monitoring plans and continuous improvement channels.
• Environmental Education Programs (Programa de Educação Ambiental - PEA) Personalized environmental education programs designed according to the needs of communities impacted by organizations and other stakeholders, considering available resources and strategic priorities. Programs include awareness campaigns, community events, trainings, and workshops, with Results and Feedback Reports produced.
• Participative Socioenvironmental Diagnostics (DSP) Fieldwork to map socioenvironmental aspects of a territory through risk and vulnerability analyses, interviews and questionnaires, and report preparation. Tools and methods vary according to client needs and territory context.
• Socially Responsible Management (Gestão Socialmente Responsável) Comprehensive social management solutions spanning modular services to deep reputation restoration journeys, including audits, system integrations, social risk management, social governance, and impact reports.
• Metodologia Conecta Proprietary methodology for building social bridges in contexts of tension and crisis, applied across social dialogue services. The methodology focuses on shared territories and aims to respect and value people, culture, way of life, heritage, and environment beyond economic perspectives, using thematic circles and technology for impact management.

Quantifiable outcome

• 46,000+ people reached through impact programs
• +5 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ACNUR (Agência da ONU para Refugiados)coreStrategic or Co-development PartnerBridge is supporting the structuring of the Forum Empresas com Refugiados (Companies with Refugees Forum), a service for UNHCR and UN Global Compact Brazil, to strengthen sustainability and future pathways of the initiative. Bridge is working to amplify impact and inclusion through this partnership.
• Gerando FalcõescoreStrategic or Co-development PartnerNew client partnership for co-constructing solutions with focus on shared value. Bridge will work alongside this organization to strengthen social impact in underserved territories.
• Be CompliancecoreTechnology or IntegrationTechnology partner managing the Bridge Ethics Channel (Canal de Denúncias). Be Compliance platform provides independent and secure process for receiving and triaging ethical complaints, ensuring impartiality and proper handling.
• Entre Consultoria (Renata Melo)minorImplementation/ SI/ Consulting PartnerExternal consultant Renata Melo supports the Leadership Development Program, facilitating sessions that promote personal and professional development, stimulating essential skills for more conscious, collaborative management aligned with organizational culture.
• Iveco GroupminorStrategic or Co-development PartnerBridge developed socioterritorial diagnosis for Iveco Group's operational territory, identifying opportunities for social investment, new beneficiary groups, partner organizations, and potential areas of operation. Results presented at company event.
• Sistema B BrasilcoreStrategic or Co-development PartnerBridge is a certified B Company member of Sistema B Brasil, part of global movement requiring verified commitments to stakeholders and environment with structured governance. Participation in B+ Encounter 2025 in Belém.
• ABRACOM (Associação Brasileira de Agências de Comunicação)minorGTM or Marketing PartnerBridge became a member of ABRACOM, born from conviction that social management and communication are part of the same field of relationships. Bridge connects to network valuing exchange, collaboration, and collective intelligence.
• FGV (Escola de Comunicação, Mídia e Informação)minorStrategic or Co-development PartnerBridge founder Liliane Lana lectured at FGV's Professional Master's in Digital Communication and Data Culture, discussing organizational communication strategy and purpose connecting communication strategy to stakeholder needs and expectations.
• SKEMA Business SchoolminorStrategic or Co-development PartnerBridge case was presented by Denise Baumgratz in SKEMA Business School discipline, discussing capitalism with purpose, sustainability, and performance connection. Bridge building bridges in international academic spaces.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Workiva: Global cloud platform for ESG reporting, compliance, and audit, used by large enterprises including mining and industrial firms. Comparable to Bridge's Audire/Agire platforms as a technology stack for ESG and stakeholder data management, though Workiva is a much larger global SaaS incumbent.

Direct peers

• Geoklock Consultoria e Projetos Ambientais: Brazilian environmental and social consulting firm serving mining, oil & gas, and infrastructure clients with licensing, EIA, and community programs. Comparable to Bridge's socioenvironmental diagnostics and licensing-condition work for high-impact industries in Brazil.
• Mooven Consultoria em Sustentabilidade: Brazilian ESG/sustainability consultancy focused on materiality, indicators, and ESG strategy for corporates. Comparable to Bridge's ESG consulting and materiality assessment offer, with similar mid-market positioning in Brazil.
• WayCarbon: Brazilian sustainability and climate change consulting firm offering ESG strategy, carbon management, and climate-risk advisory to large enterprises. Comparable to Bridge as a domestic ESG/social-management consultancy serving Brazil's mining, energy, and industrial sectors.
• Quintessa: Brazilian sustainability and ESG advisory firm providing consulting, indicators, and reporting services to corporates. Overlaps with Bridge's ESG consulting, materiality assessment, and stakeholder engagement offerings, especially for industrial and extractive clients.

Broad incumbents

• Environmental Resources Management (ERM): Global sustainability and ESG consulting firm serving mining, energy, and infrastructure clients with environmental and social impact assessments, stakeholder engagement, and ESG advisory. Comparable to Bridge's environmental and social consulting for high-impact industries, but at much larger global scale.
• Arcadis: Global design and consultancy firm offering ESG advisory, social impact assessment, and stakeholder engagement for mining, infrastructure, and industrial clients. Comparable to Bridge's socioenvironmental diagnostics and ESG advisory practice, though as a much larger global incumbent.
• Bureau Veritas: Global testing, inspection, and certification company offering ESG assurance, sustainability reporting verification, and social compliance audits. Comparable to Bridge's ESG reporting and certification support offerings, with established global brand.
• Ramboll: International sustainability and engineering consultancy providing ESG strategy, social performance, and stakeholder engagement services to mining and infrastructure clients. Comparable in service line to Bridge, with broader geographic and technical footprint.

Regional players

• Sitawi Finanças do Bem: Brazilian social-finance and impact-measurement organization working with corporates on social investment strategy and stakeholder outcomes. Comparable to Bridge's social investment strategy and impact measurement work in the Brazilian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/bridgegestaosocial
• Instagraminstagram.com/bridgegestaosocial

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bridge Gestão Social