Brisbane Waters Private Hospital

What Brisbane Waters Private Hospital does

Brisbane Waters Private Hospital is a private acute care hospital located on the Woy Woy peninsula on the NSW Central Coast of Australia, approximately one hour north of Sydney. Founded in 1978 with 54 beds and two operating theatres, the facility has been expanded to 132 inpatient beds and four operating theatres, and operates as part of Healthe Care Australia, the country's largest privately owned healthcare group with 17 hospitals across NSW, Victoria, and Tasmania.

The hospital delivers four interconnected service lines through dedicated sub-brands: a multi-specialty Surgical service (covering colorectal, dental, ENT, gynaecology, ophthalmology, orthopaedics, plastic surgery, vascular and other specialties) across a four-theatre complex; the 34-bed Central Coast Rehabilitation unit offering inpatient and day-patient programs with on-site gymnasiums and hydrotherapy; and the 64-bed (expanded to 68-bed post-November 2023) Central Coast Clinic providing psychiatric inpatient and outpatient programs including TMS and ECT. A Medical service line covers geriatric medicine, infectious diseases, and end-of-life care. The facility is supported by 184 credentialed doctors, co-located radiology and pathology services, an electronic incident and risk management system, the Healthe Care e-admissions platform, and the Equifax online credentialing system. Patient experience is measured independently by Cemplicity, with NPS scores of +82 (2025) and +81 (2024) and clinical indicators consistently better than industry averages.

The hospital generates revenue from providing inpatient and outpatient medical, surgical, rehabilitation, and mental health services to privately insured patients, self-funded patients, DVA patients, and workers compensation patients. All admissions require referral from a GP or specialist; the hospital operates dedicated intake lines for mental health (1800 814 226) and medical admissions (0407 781 816), an online admission form via the Healthe Care e-admissions system, and maintains full ACHS accreditation, Tier 1 DVA status, and RACGP Endorsed Provider status.

Name

Brisbane Waters Private Hospital

Legal name

Brisbane Waters Private Hospital

Website

https://brisbanewatersprivate.com.au

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Brisbane Waters Private Hospital is a 132-bed private acute care hospital in Woy Woy, NSW, operated by Healthe Care Australia and serving the Central Coast region with surgical, medical, rehabilitation, and mental health services.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Psychiatric and Substance Abuse Hospitals (6222), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

akta.pro secondary industry

Aquatic Physical Therapy & Hydrotherapy (HSADAIAL)

Keywords

• Private hospital services
• Surgical services
• Mental health services
• Rehabilitation services
• Inpatient healthcare

Headquarters

HQ city

Woy Woy

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Private Hospital Services Revenue: Revenue generated from providing inpatient and outpatient medical, surgical, rehabilitation, and mental health services to privately insured patients, self-funded patients, DVA patients, and workers compensation patients. The hospital accepts patients with private health insurance, Department of Veterans Affairs status, WorkCover, or ability to self-fund.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Brisbane Waters Private Hospital is a private acute-care hospital operating 132 inpatient beds, four operating theatres, a 34-bed rehabilitation unit and a 64-bed mental health unit on the NSW Central Coast. It delivers surgical, medical, rehabilitation and mental health inpatient and day services to privately insured, DVA, WorkCover and self-funded patients. Sub-brands include Central Coast Clinic (mental health with TMS and ECT) and Central Coast Rehabilitation.

Product overview

Brisbane Waters Private Hospital operates as a comprehensive private healthcare facility offering surgical, medical, rehabilitation, and mental health services across 132 inpatient beds. The hospital's portfolio includes three interconnected service lines: the Central Coast Clinic (64-bed mental health unit offering psychiatric programs and advanced treatments like TMS and ECT), Central Coast Rehabilitation (34-bed purpose-built rehabilitation facility with hydrotherapy), and core Surgical Services (four-theatre complex covering 12 surgical specialties). The hospital also provides patient-facing digital tools including an online admission system. The facility is operated by Healthe Care Australia and serves the Woy Woy peninsula and Central Coast region of NSW.

Differentiator

Problem solved

Functional benefit

Brands

• Central Coast Clinic: Mental health unit offering quality psychiatric services for inpatients and outpatient hospital based programs, including TMS and ECT treatments.
• Central Coast Rehabilitation

Products and services

• Surgical Services Inpatient and day surgery delivered through a four-theatre complex with recovery area and discharge lounge, covering colorectal and gastroenterology, dental, ENT, end of life care, geriatric medicine, general/bariatric surgery, gynaecology, infectious diseases, ophthalmology, orthopaedics, plastic and reconstructive surgery, and vascular surgery.
• Central Coast Clinic (Mental Health Services) A 64-bed mental health unit offering inpatient and outpatient psychiatric programs for young adults, adults and older persons, including Transcranial Magnetic Stimulation (TMS), Electroconvulsive Therapy (ECT), group therapy, dedicated art space, gym and drug and alcohol programs.
• Central Coast Rehabilitation A 34-bed purpose-built Rehabilitation and Research Clinic delivering inpatient and day patient rehabilitation with on-site gymnasiums and hydrotherapy pool, focused on recovery, independence and quality of life restoration.
• Medical Services Comprehensive inpatient medical care including geriatric medicine, infectious diseases management, end of life care, and general medical treatment for Central Coast patients.
• Veterans / DVA Hospital Services Hospital treatment provided to Department of Veterans' Affairs patients under the hospital's Tier 1 DVA hospital recognition, covering surgical, medical, rehabilitation and mental health services.

Quantifiable outcome

• Net Promoter Score of +82 in 2025, classified as World Class (industry benchmark for World Class is above +80)
• +5 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Central Coast Clinic (Mental Health Unit)coreStrategic or Co-development Partner · 1 November 2023Brand new 64-bed purpose-built mental health unit opened in November 2023 as part of Brisbane Waters Private Hospital. The $11 million expansion includes 27 additional private rooms and ensuites with separate wards for General Psychiatry and Drug and Alcohol patients, group therapy rooms, dedicated art space, gym and interview spaces. Offers inpatient and outpatient programs including TMS and ECT treatments.
• Central Coast Rehabilitation (Rehabilitation and Research Clinic)coreStrategic or Co-development Partner · 1 March 2018Purpose-built 34-bed Rehabilitation and Research Clinic opened in March 2018 as part of Brisbane Waters Private Hospital's rehabilitation services. Offers state-of-the-art rehabilitation facilities and specialist treatment with on-site gymnasiums and hydrotherapy pool. Operates as a separate entity (centralcoastrehabilitation.com.au) integrated with the hospital's rehabilitation services.
• Healthe Care AustraliacoreOthersBrisbane Waters Private Hospital is operated by Healthe Care Australia, Australia's largest privately owned healthcare group. Healthe Care operates 17 hospitals across NSW, Victoria and Tasmania. The group provides corporate support, accreditation framework, and shared services including the e-admissions system and Equifax credentialing platform.
• Radiology and Pathology Co-located ServicescoreTechnology or IntegrationCo-located radiology practice and pathology laboratory create a health precinct at Brisbane Waters Private Hospital, enabling convenient access to diagnostic services for patients without requiring external referrals.
• Avondale CollegeminorStrategic or Co-development PartnerAcademic sponsorship arrangement where Brisbane Waters Private Hospital awards the Clinical Practice Excellence Prize annually to recognize excellent consistent performance in nursing practice by a student during clinical placements across the spectrum of nursing fields in the Bachelor of Nursing course.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Gosford Private Hospital: Another private acute hospital on the NSW Central Coast, providing overlapping surgical, medical and rehabilitation services to the same catchment population as Brisbane Waters.
• Westmead Private Hospital: Sydney private acute hospital referenced in the CEO's prior career at Ramsay. Directly comparable as a multi-specialty NSW private hospital with surgical, medical and day surgery services.
• Lake Macquarie Private Hospital: Regional NSW private hospital offering surgical, medical and rehabilitation services. Comparable as a Healthe Care-aligned regional private facility serving a similar demographic catchment.
• Healthe Care Australia: Parent company and Australia's largest privately owned hospital group (17 hospitals across NSW, Victoria, Tasmania). Directly comparable as a private acute, rehab and mental health operator sharing systems, accreditation and clinical governance with BWPH.
• Sydney Adventist Hospital: Large NSW-based private acute hospital providing surgical, medical and mental health services. Competes with BWPH for Sydney-region specialist referrals and complex case volumes.
• Northern Beaches Hospital: NSW private hospital operated under a public-private partnership, offering acute medical and surgical services. Comparable as a Sydney-region private acute provider competing for similar patient demographics.

Broad incumbents

• Ramsay Health Care: Australia's largest private hospital operator with a national network. Comparable as a broad incumbent private acute, rehab and mental health provider, with whom BWPH competes for specialists, VMO rosters and patient referrals.
• Evolution Healthcare: Private hospital operator across Australia and New Zealand referenced in the BWPH CEO's prior role. Comparable broad incumbent operating multi-site acute and surgical private hospitals.
• St John of God Health Care: Catholic not-for-profit private hospital group operating acute, rehabilitation and mental health services across Australia. Comparable in service mix and accreditation framework, though operating under a different ownership model.
• Healthscope: Major Australian private hospital group with a portfolio of acute, rehabilitation and mental health facilities. Comparable broad incumbent with overlapping service mix and NSW presence.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/brisbanewatersprivate
• LinkedInlinkedin.com/company/brisbane-waters-private-hospital

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brisbane Waters Private Hospital