Brockville Police Service

What Brockville Police Service does

The Brockville Police Service is a municipal law enforcement agency serving the City of Brockville, Ontario, Canada. Established in 1840, it is Ontario's oldest continuously operating police service with over 180 years of history. The agency serves a population of approximately 23,215 residents and provides 24/7 policing, emergency response via 9-1-1 (including T-9-1-1 for deaf and hard-of-hearing residents since 2014), non-emergency call handling, traffic enforcement (speeding, distracted driving, red-light violations), criminal investigations, and community programs including the R.I.D.E. impaired-driving initiative, Crime Stoppers, bicycle registration, the Youth In Policing Initiative, and the CAMSafe CCTV registry. The service operates from a single headquarters at 2269 Parkedale Avenue and is governed by the Brockville Police Services Board; executive leadership consists of Chief of Police Mark Noonan (appointed October 4, 2021) and Deputy Chief Andrew Harvie (appointed November 1, 2021). Operational volume in April 2026 alone included 1,373 occurrences responded to, 160 traffic charges, and 135 criminal charges.

The service operates on a public-sector funding model: it is funded entirely through municipal taxation, services are provided free of charge to citizens, and no commercial revenue or pricing model is disclosed. Technology infrastructure is built largely on third-party platforms, including a TryRubicon-powered online non-emergency reporting portal, electronic criminal record checks developed in partnership with Triton Canada (most completed within 15 minutes), an Unmanned Aerial Support Unit (drone program) for aerial surveillance, and a CAMSafe voluntary camera registry adopted in August 2024. Headcount is reported at approximately 30, and active recruiting is ongoing for both Special Constables (December 2024 posting) and civilian positions, indicating modest ongoing organizational buildout.

Distribution spans traditional (9-1-1, non-emergency line, in-person at headquarters), digital (brockvillepolice.com, Twitter @BPS_News, Facebook), and community outreach (Police Week, Cops Care for Kids, Law Enforcement Torch Run, Chief for a Day). Strategic partnerships include Operation Lifesaver Canada for Operation Clear Track rail-safety enforcement (September 2024), Crime Stoppers, the Ministry of Community Safety and Correctional Services (which provides an annual grant of over $12,000 for R.I.D.E.), local Tim Hortons for impaired-driving awareness, Special Olympics Canada for the Law Enforcement Torch Run, and the Ontario Provincial Police TIME Team for joint traffic enforcement blitzes.

Name

Brockville Police Service

Legal name

Brockville Police Service

Website

https://brockvillepolice.com

Company type

Public

Founded year

1840

Operating status

Operating

Headcount range

11–50 employees

Short description

Brockville Police Service is a municipal police agency serving approximately 23,215 residents of Brockville, Ontario. Founded in 1840 as Ontario's oldest police service, it delivers 24/7 emergency response, crime prevention, traffic enforcement, and community programs funded through municipal taxation.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement Services

NAICS

Police Protection (922120), Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Traffic Enforcement & Road Safety (Highway Patrol, DUI, Collision Investigation) (BPAIAGAJ), Crime Prevention & Community Policing Programs (EDALAEAG)

Keywords

• Municipal law enforcement
• Emergency response services
• Community policing programs
• Crime prevention services
• Traffic safety enforcement

Headquarters

HQ city

Brockville

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels5 records

Marketing channels5 records

Core offering

Brockville Police Service provides 24/7 municipal law enforcement, emergency response, crime investigation, and traffic safety enforcement to the residents of Brockville, Ontario. The service operates Ontario's oldest police service, offering emergency 9-1-1 dispatch (including T-9-1-1 for the deaf and hard of hearing), non-emergency response, online crime reporting, criminal record checks, bicycle registration, and a range of community safety programs such as the R.I.D.E. impaired driving program, CAMSafe camera registry, Crime Stoppers, and youth engagement initiatives.

Product overview

The Brockville Police Service operates as Ontario's oldest police service (180+ years), providing 24/7 policing and emergency response. The service offers a unified portfolio of core law enforcement services including emergency dispatch (911/T-9-1-1), online police reporting via Rubicon, the R.I.D.E. impaired driving program, and community safety initiatives. Key community-facing products include the CAMSafe CCTV registry, bicycle registration, criminal record check services (with online e-application capability), Crimestoppers anonymous tip reporting, and the Youth In Policing Initiative. The service also maintains specialized units including the Unmanned Aerial Support Unit (drones) and various crime prevention programs such as M.A.D.D., O.S.A.I.D., and Operation Lifesaver.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Communication Service 24/7 emergency dispatch and call-handling service for police response across the City of Brockville, available via 9-1-1 and the non-emergency line (613) 342-0127. For use by any member of the public in need of police assistance.
• T-9-1-1 Communication Service Emergency 9-1-1 service tailored for deaf, speech impaired, and hard of hearing community members. Operational since 2014 and available for residents who need accessible emergency communication with police.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• Operation Lifesaver CanadacoreStrategic or Co-development Partner · 24 September 2024Brockville Police Service participates in Operation Clear Track, a North American rail-safety initiative coordinated by Operation Lifesaver Canada. This is the continent's single largest rail-safety law-enforcement initiative aimed at reducing railway crossing and trespassing incidents.
• AmtrakcoreStrategic or Co-development Partner · 24 September 2024Coordinating body for Operation Clear Track, North America's largest rail-safety law-enforcement initiative that Brockville Police participates in annually during Rail Safety Week.
• Operation Lifesaver Inc.coreStrategic or Co-development Partner · 24 September 2024U.S.-based coordinating partner for Operation Clear Track, a North American rail-safety initiative that Brockville Police participates in annually.
• CAMSafecoreTechnology or Integration · 2 August 2024CAMSafe is a CCTV and security video registry that allows community members to voluntarily register their doorbell, security and CCTV camera systems with police. It is free of charge and helps police solve crime by providing a registry of camera locations.
• Ministry of Community Safety and Correctional ServicescoreOthersProvides annual grant of over $12,000 to support the R.I.D.E. Program (Reduce Impaired Driving Everywhere) operated by Brockville Police Service.
• Tim Hortons (Local)minorGTM or Marketing PartnerLocal Tim Hortons has partnered with Brockville Police to assist in combatting impaired driving. R.I.D.E. programs during the holiday season often see sober drivers receiving gift cards for free coffee as thanks for being responsible.
• Crime StopperscoreStrategic or Co-development PartnerCrime Stoppers is a non-profit program relying on cooperation between police force, news media and citizens. It allows people to call with information to solve crimes anonymously, with cash rewards from $50 to $1,000. The organization is governed by a Board of Directors and funded by private sector donations.
• Ontario Provincial Police (OPP) TIME TeamcoreStrategic or Co-development PartnerBrockville Police collaborated with OPP TIME Team (Traffic Incident Management and Enforcement) on a joint traffic enforcement blitz in June 2026, focusing on enhancing road safety through targeted enforcement.
• Special Olympics CanadaminorGTM or Marketing PartnerBrockville Police participates in the Law Enforcement Torch Run (LETR) for Special Olympics, raising funds and awareness for Special Olympians.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• York Regional Police: Regional Ontario police service covering multiple municipalities, providing a reference point for how a small independent force might evolve structurally (e.g., through amalgamation or regionalization), which is a direct strategic consideration for Brockville.
• Calgary Police Service: Large Canadian municipal police service with documented programs in online crime reporting, drone/aerial support, and community engagement. Provides a reference point for how a small force like BPS could scale specialized units such as the Unmanned Aerial Support Unit.
• Toronto Police Service: The largest municipal police service in Canada and the same provincial regulatory framework as Brockville. Toronto Police provides the broad-incumbent reference point for governance, policy, and service-delivery models that BPS adapts at small-municipality scale.
• Ontario Provincial Police (OPP): Provincial police force that BPS already partners with on traffic enforcement (TIME Team). OPP is both a peer and a potential substitute provider for municipal policing, making it the most strategically relevant peer for BPS.
• Vancouver Police Department: Municipal police service in a Canadian city of comparable governance and accountability framework to BPS. VPD's online reporting and community programs offer a benchmark for digital service delivery evolution.

Direct peers

• Belleville Police Service: Small Ontario municipal police service serving a comparable-sized community, with overlapping program mix including online reporting and community safety initiatives. Strong peer for benchmarking BPS's service portfolio.
• Hamilton Police Service: Mid-sized Ontario municipal police service governed by a Police Services Board, with comparable online reporting, community programs, and traffic enforcement functions. Useful benchmark for BPS operating model at slightly larger scale.
• Ottawa Police Service: Another Ontario municipal police service operating under the same Police Services Act framework as BPS, with similar service portfolios including online reporting, community programs, and joint enforcement with OPP. Highly comparable in mandate and operating model.
• Kingston Police: Ontario municipal police service in a similarly sized city, governed by a Police Services Board under the same provincial framework. Closest operational analogue to Brockville in scale, mandate, and community-policing orientation.

Regional players

• Niagara Regional Police Service: Regional Ontario police service covering multiple municipalities along the border with Brockville's broader region. Relevant as an alternative governance model BPS could be folded into, mirroring the regionalization question Brockville periodically faces.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/BPS_News
• Facebookfacebook.com/brockvillepolice
• LinkedInlinkedin.com/company/brockville-police-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brockville Police Service