Claimspro
ClaimsPro is the Canadian arm of Davies Group and a leading nationwide independent loss-adjusting firm, providing property, casualty, auto, marine, transportation, agriculture, and specialty claims services to insurance carriers, MGAs, corporations, municipalities, and strata/condo stakeholders via its iAdjust™ platform and field adjuster network.
- Company typePrivate
- Founded-
- Headquarters—
- Headcount—
- GTM typeB2B
- OfferingServices
What Claimspro does
ClaimsPro is a Canadian independent loss-adjusting and claims management firm that operates as the Canadian subsidiary of Davies Group, a North American claims services platform. The company provides end-to-end claims handling across property, casualty and liability, auto, marine, transportation and cargo, agriculture, BBCG (fidelity, contract surety and cyber), and litigation support, including a dedicated catastrophe (CAT) response team and a 24-hour contact centre reachable at 1-888-235-2447. Service delivery combines field adjusters, desk-based adjusting, and remote/digital workflows through the proprietary iAdjust™ claims management system, SMART Field Inspections, the OpticRisk analysis tool, and the customer-facing ClaimsPro Connect portal.
The company's revenue model is contract-based professional services: insurance carriers, managing general agents (MGAs), corporations (including TPA arrangements), municipalities, and strata/condo stakeholders engage ClaimsPro on negotiated multi-year terms for either per-claim or managed-services engagements. Go-to-market is sales-led, combining a 24/7 inbound contact centre for emergency and CAT demand capture, a nationwide network of branch offices and field adjusters (locatable via an online map), and a direct corporate business development function targeting enterprise and government accounts.
Underlying technology is a platform-plus-service architecture: iAdjust™ acts as the operational system of record for adjusters, SMART Field Inspections supports on-site assessment workflows, OpticRisk provides risk evaluation tooling, and ClaimsPro Connect offers a self-service submission and tracking portal for clients. The product surface spans roughly 16 named offerings organised under Claims Adjusting, Specialty Risk Division, Client Solutions, and the 24-Hour Contact Centre, with the BBCG and Appraisal Services lines representing the most recent additions. The firm is headquartered in Lethbridge, Alberta (per the Brouwer Claims corporate linkage), with operations across Canada and US-facing presence via the Davies Group parent. Wendy Scott was reappointed President on July 20, 2026, to lead the next phase of growth.
Claimspro firmographics
Firmographics- Name
- Claimspro
- Legal name
- ClaimsPro
- Website
- https://brouwerclaims.ca
- Company type
- Private
- Operating status
- Operating
- Short description
- ClaimsPro is the Canadian arm of Davies Group and a leading nationwide independent loss-adjusting firm, providing property, casualty, auto, marine, transportation, agriculture, and specialty claims services to insurance carriers, MGAs, corporations, municipalities, and strata/condo stakeholders via its iAdjust™ platform and field adjuster network.
- Ownership category
- akta.pro rank
Claimspro industry classification
Industry- Product category
- Insurance Claims Adjusting Services
- NAICS
- Claims Adjusting (524291)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Claims Advocacy & Loss Recovery Services (FSAEADAH)
- akta.pro secondary industries
- Claims Adjudication & Rules/Edits Configuration Support (BPAAAFAE), Claims Management & Cargo Insurance Administration (TLAIANAK)
Keywords
Claimspro business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Marketing or Sales, Infrastructure, Operations, Personnel
Revenue model
- Claims Adjusting Services: Professional claims adjusting services for property, casualty, auto, and specialty risk claims. Services are provided to insurance companies, corporations, MGAs, municipalities, and other stakeholders on a contract basis.
- Corporate Solutions & TPA Services: Third-party administration and corporate claims solutions for large organizations, managing general agents, and municipal clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise/B2B contract-based pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Claimspro product offering
Product offeringCore offering
ClaimsPro is a Canadian independent loss adjusting firm providing claims adjusting and management services for property, casualty, auto, specialty risk, marine, transportation, agriculture, and complex commercial/industrial claims. The company serves insurance companies, MGAs, municipalities, and corporate clients through its proprietary iAdjust™ claims management system, a nationwide network of adjusters, and a 24-hour contact centre. It also offers third-party administration (TPA) and corporate claims solutions under its Client Solutions division.
Product overview
ClaimsPro is a Canadian independent loss adjusting firm offering a comprehensive suite of claims management services. The company operates through its core iAdjust™ claims management system and provides specialized services across multiple divisions: Claims Adjusting (property, casualty, auto, litigation, CAT response, desktop/telephone), Specialty Risk Division (complex commercial/industrial, marine, transportation/cargo, agriculture, BBCG fidelity/surety/cyber), Client Solutions (corporate, MGAs, municipalities, strata), and a 24-Hour Contact Centre. Key proprietary technology products include SMART Field Inspections, OpticRisk, and the ClaimsPro Connect portal. The platform-plus-service architecture allows ClaimsPro to handle both routine and complex claims from initial report through resolution.
Differentiator
Problem solved
Functional benefit
Brands
- iAdjust: Claims management software used by ClaimsPro for claims handling
- SMART Field Inspections
- ClaimsPro Connect
- OpticRisk
Products and services
- Claims Adjusting Services Independent claims adjusting services for property, casualty, auto, specialty risk, litigation, and CAT events, leveraging the iAdjust™ claims management system for accurate and efficient handling of complex claims.
- Specialty Risk Division Specialized claims handling for complex commercial and industrial, marine, transportation equipment and cargo, agriculture, and BBCG (fidelity, surety, cyber) claims.
- Corporate Solutions (TPA) Third-party administration (TPA) and corporate claims management services for large organizations, self-insured entities, and corporate clients.
- 24-Hour Contact Centre Round-the-clock phone contact centre (1-888-235-2447) providing emergency claims intake, CAT response coordination, and general service inquiries.
- CAT Response Team Emergency response team for catastrophe and major loss events, providing rapid deployment and claims assessment for large-scale incidents.
- iAdjust™ Claims Management System Proprietary claims management software platform used to manage claims with expertise and consistency, enabling accurate and efficient claims handling across service lines.
- SMART Field Inspections Technology-enabled field inspection service enabling adjusters to conduct on-site assessments and inspections for claims evaluation.
- OpticRisk Risk assessment and analysis tool for claims evaluation and risk management.
- ClaimsPro Connect Customer-facing online portal for claim submissions, connectivity, and management of existing claims.
- Litigation Support Expert witness and litigation support services for complex claims disputes.
- Desktop & Telephone Adjusting Remote claims adjustment services conducted via phone and desktop for claims that do not require on-site inspection.
- London Open Market Direct Services Direct claims adjusting services for London market insurers operating in Canada.
Companies that use Claimspro
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
Claimspro technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Claimspro partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Davies GroupcoreClaimsPro is part of Davies Group's North American operations. Davies Group provides corporate resources and infrastructure supporting ClaimsPro's operations across Canada. The company website references Davies branding and the logo indicates affiliation with Davies Group's North American claims services platform.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Claimspro competitors and assessment
Company assessmentDirect peers
- Crawford & Company: Global independent claims adjusting and management firm with property, casualty, and specialty claims operations. Direct competitor to ClaimsPro in the independent loss adjusting category, serving many of the same institutional insurance clients across North America.
- Sedgwick: Major North American claims management and TPA provider handling property, casualty, auto, and specialty lines. Directly comparable to ClaimsPro in delivering end-to-end claims administration to large Canadian and US insurers, MGAs, and corporate buyers.
- TRISTAR Claim Services: Canadian independent claims adjusting firm offering property, casualty, auto, and specialty adjusting services. Direct competitor to ClaimsPro within the Canadian independent adjuster market, serving similar insurer and corporate clients.
- ClaimCore Solutions: Canadian claims management and TPA provider with a focus on property, casualty, and auto claims. Comparable to ClaimsPro on TPA and corporate-claims services, often competing for the same insurer and self-insured mandate.
- Intact Public Adjusters: Canadian public adjusting firm representing policyholders on property and casualty claims. While working on the policyholder side rather than the carrier side, it competes for the same Canadian adjusting talent pool and shares ClaimsPro's specialty risk exposure.
- Maguire Adjusters: Independent loss adjusting firm serving Canadian insurers and corporate clients with property, casualty, and specialty claims. Comparable to ClaimsPro in scope of services and target customer segments within the Canadian market.
Broad incumbents
- Davies Group: Parent organization of ClaimsPro and a global insurance and financial services platform spanning claims, TPA, legal, and consulting. Operates ClaimsPro's Canadian business as part of a broader North American claims services franchise that competes in the same adjuster and TPA market.
- Aon (Claims and TPA Services): Global professional services firm with a large claims management and TPA arm serving insurers and corporate buyers. While much broader than ClaimsPro, its claims services unit competes for the same North American insurer TPA and adjusting mandates.
Emerging players
- Pilot Catastrophe Services: Independent catastrophe-focused claims adjusting firm providing surge and field adjusting capacity. Overlaps with ClaimsPro's CAT Response Team and field adjuster offering, particularly on large-scale weather events across North America.
Regional players
- Loss Control Services (LCG): Independent adjusting and risk services firm with a strong Canadian presence handling property and casualty claims. Comparable to ClaimsPro on geographic focus and carrier-side independent adjusting services, though smaller in specialty expertise.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Claimspro social profiles
Digital presenceClaimspro financial estimates
Financial estimateRevenue estimate
Valuation estimate
Claimspro leadership team
Management profileNumber of profiles
Profiles1 record
Claimspro funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Claimspro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Claimspro
What does Claimspro do?
ClaimsPro is a Canadian independent loss adjusting firm providing claims adjusting and management services for property, casualty, auto, specialty risk, marine, transportation, agriculture, and complex commercial/industrial claims. The company serves insurance companies, MGAs, municipalities, and corporate clients through its proprietary iAdjust™ claims management system, a nationwide network of adjusters, and a 24-hour contact centre. It also offers third-party administration (TPA) and corporate claims solutions under its Client Solutions division.
Is Claimspro a public or private company?
Claimspro is a private company. It is classified as corporate owned and is currently operating.
When was Claimspro founded?
Claimspro was founded in -1.
How does Claimspro make money?
Two revenue lines are on record. Claims Adjusting Services are the primary driver. The others are corporate Solutions & TPA Services.
Who are Claimspro's main competitors?
Direct peers on record are Crawford & Company, Sedgwick, TRISTAR Claim Services, ClaimCore Solutions, Intact Public Adjusters and Maguire Adjusters. Broad incumbents are Davies Group and Aon (Claims and TPA Services). Pilot Catastrophe Services is listed as an emerging player. Loss Control Services (LCG) is listed as a regional player.
Does Claimspro have an API?
No public API is recorded for Claimspro.
What industry is Claimspro in?
Claimspro's product category is Insurance Claims Adjusting Services. Its primary akta.pro industry code is FSAEADAH, Claims Advocacy & Loss Recovery Services, with a secondary code of BPAAAFAE, Claims Adjudication & Rules/Edits Configuration Support. Its NAICS code is 524291 and its SIC code is 6411.