Balai Besar Sertifikasi Elektronik

What Balai Besar Sertifikasi Elektronik does

Balai Besar Sertifikasi Elektronik (BSrE) is an Indonesian government technical implementation unit operating under Badan Siber dan Sandi Negara (BSSN), the national cybersecurity and cryptography agency. Established as the country's designated Penyelenggara Sertifikasi Elektronik (PSrE), BSrE functions as a Certificate Authority issuing legally binding electronic signatures (Tanda Tangan Elektronik / TTE) and electronic seals (Segel Elektronik) under the UU ITE (Electronic Information and Transactions Law). It serves Indonesian government institutions — 139 ministries and agencies, 531 regional governments, and 47 higher education institutions — providing infrastructure for the Sistem Pemerintahan Berbasis Elektronik (SPBE) digital government mandate. The institution also extends services to adjacent public-sector users in banking (BRK Syariah) and healthcare insurance (BPJS Kesehatan).

BSrE's product portfolio centers on the BeSign family (BeSign Mobile for Android/iOS and BeSign Desktop for Windows/Mac), the Portal AMS for certificate lifecycle management, a web-based PDF verification service (Verifikasi Dokumen), and an Integrasi eSign BSrE module that embeds BSrE TTE into institutional applications such as SAKTI, SRIKANDI, SIASN, OSS, INAPROC, SICANTIK, and SIHALAL. Underlying the offerings is a PKI-based CA infrastructure with multiple root certificates (BSrE CA DS G1 for document signing, BSrE CA SSL G1 for TLS), OCSP validation, and CRL distribution, audited under WebTrust by CPA Canada and certified to ISO 27001, 9001, 20000, and 27701. The platform reports 99.76–100% annual uptime across APIs, the landing portal, and OCSP validation services.

The business model is a non-commercial public service: TTE and Segel Elektronik are provided free of charge to government institutions and civil servants (ASN), funded through the BSSN government budget allocation. Distribution combines self-serve client applications (mobile/desktop downloads), a web-based AMS portal, API/embedded integration into government systems, and a field engagement motion involving reservation-based consultation, pre-integration assessment, technical guidance (Bimtek), and issuance of formal system approval (Surat Pengesahan Sistem / SPS). Customer acquisition is driven primarily by socialization events, technical training sessions, and integration projects rather than commercial sales.

Name

Balai Besar Sertifikasi Elektronik

Legal name

Balai Besar Sertifikasi Elektronik

Website

https://bsre.bssn.go.id

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

BSrE is Indonesia's government-certified Certificate Authority under BSSN, providing legally binding electronic signatures, electronic seals, and certificate management services free of charge to 139 ministries, 531 regional governments, and 47 universities nationwide.

Ownership category

akta.pro rank

Product category

Electronic Certification and Digital Signature Services

NAICS

Document Preparation Services (56141)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAEAGAF

E-Signature & Digital Transaction Management (DTM)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Content Management (ECM) & Document Management

Keywords

• Electronic certification services
• Digital signature infrastructure
• Certificate authority operations
• PKI document signing
• Government e-signature platform

Headquarters

HQ city

Jakarta Selatan

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Others

Revenue model

1. Free Electronic Signature Services (Layanan TTE Gratis): Tanda Tangan Elektronik (TTE) services are provided free of charge to government institutions and civil servants (ASN), fully funded by the government budget. This is a core public service offering with no cost to end users.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

BSrE operates a PKI-based electronic certification infrastructure providing legally binding electronic signature (Tanda Tangan Elektronik/TTE), electronic seal (Segel Elektronik), and digital certificate management services to Indonesian government institutions. Its product portfolio includes the BeSign Mobile and Desktop applications for document signing, the AMS Portal for certificate lifecycle management, an eSign integration API for embedding signatures into institutional systems, and a PDF document verification service. All services are provided free of charge to government agencies and civil servants.

Product overview

Balai Besar Sertifikasi Elektronik (BSrE) operates as a certified Electronic Certification Authority (PSrE) under Indonesia's National Cyber and Crypto Agency (BSSN), offering a unified platform for electronic certification and digital security services. The product portfolio centers on the BeSign family of applications—BeSign Mobile and BeSign Desktop—which enable electronic document signing and certificate management. Supporting these core applications are the Portal AMS for independent certificate lifecycle management, the Integrasi eSign BSrE module for embedding electronic signatures into institutional systems, and a dedicated Verifikasi Dokumen service for PDF document validation. BSrE also provides Tanda Tangan Elektronik (TTE) and Segel Elektronik services as the foundational certification offerings, complemented by technical consultation and integration services. All services are provided free of charge to Indonesian government institutions.

Differentiator

Problem solved

Functional benefit

Brands

• BeSign Mobile: Mobile application from BSrE that allows users to sign electronic documents, verify document authenticity, and manage digital certificates.
• BeSign Desktop
• Verifikasi Dokumen
• Portal AMS
• Integrasi eSign BSrE

Products and services

• BeSign Mobile Mobile application from BSrE that enables users to sign electronic documents, verify document authenticity, and manage digital certificates anytime and anywhere. Available on Google Play and Apple App Store. Features biometric authentication (fingerprint), real-time verification, notifications, and activity history.
• BeSign Desktop Desktop application for electronic document signing with BSrE certificate protection. Features automatic document verification, simple user interface, and integration capabilities. Available on Windows (v3.2.0) and Mac (v3.2.0) with SHA-256 fingerprint verification for security.
• Verifikasi Dokumen PDF document verification service allowing users to check whether digital documents have been legally signed using Electronic Signatures. Displays validity status, signatory identity, signing time, and certificate details. Supports Long Term Validation (LTV).
• Portal AMS (Aplikasi Manajemen Sertifikat) Certificate management portal enabling users to manage electronic certificates from issuance, renewal, to revocation independently. Includes real-time certificate validity monitoring and Two-Factor Authentication (2FA) with OTP.
• Integrasi eSign BSrE Integration module enabling institutions to embed BSrE's electronic signature service directly into internal applications (e.g., e-Office, SIASN, SAKTI, SRIKANDI, public service apps). Features electronic seal, bulk document signing, certificate expiry monitoring, and audit trail. Documents signed through internal apps are not stored on BSrE servers.
• Tanda Tangan Elektronik (TTE) Electronic signature service enabling documents to be signed digitally without paper, legally valid under the Electronic Information and Transactions Law (UU ITE), efficient, and free of charge. Operates 24/7 for government institutions and civil servants.
• Layanan Konsultasi Consultation services provided by BSrE for institutions seeking collaboration, integrating applications with BSrE TTE, and providing knowledge training to verifikators and service users. Includes initial consultation, pre-integration consultation, technical guidance (Bimtek), and verifier training.
• Segel Elektronik Electronic Seal service providing electronic signature for guaranteeing the authenticity and integrity of electronic information or documents, supporting public service acceleration with verified digital document validation.

Quantifiable outcome

• Document validation time reduced from 3-4 days to hours at Kemendikbudristek
• +8 more outcomes

Named customers25 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Eight partnerships are on record, tiered core.

• BSSN (Badan Siber dan Sandi Negara)coreOthersBSrE operates as a technical implementation unit under BSSN (Badan Siber dan Sandi Negara), Indonesia's national cybersecurity and cryptography agency. BSSN provides institutional oversight and strategic direction for BSrE's certification authority operations.
• Kementerian Keuangan (SAKTI)coreTechnology or IntegrationIntegration of BSrE TTE into SAKTI (Sistem Aplikasi Keuangan Tingkat Kementerian) for state financial document signing, enabling faster budget disbursement without wet signatures.
• Kementerian Komunikasi dan Digital (SICANTIK)coreTechnology or IntegrationSICANTIK is a government application integrated with BSrE TTE for electronic document management across government institutions.
• Arsip Nasional Republik Indonesia (SRIKANDI)coreTechnology or IntegrationSRIKANDI (Sistem Informasi Kearsipan Dinamis Terintegrasi) is integrated with BSrE TTE for certified electronic signatures on official government correspondence and archives.
• Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah (INAPROC)coreTechnology or IntegrationINAPROC is integrated with BSrE TTE for certified electronic signatures on government procurement documents.
• Badan Kepegawaian Negara (SIASN)coreTechnology or IntegrationSIASN (Sistem Informasi Aparatur Sipil Negara) is integrated with BSrE TTE for civil service document signing including appointment letters and promotion decisions.
• Kementerian Investasi / BKPM (OSS System)coreTechnology or IntegrationBSrE TTE integrated into OSS (Online Single Submission) system for cross-unit approval and signing of investment and business licenses.
• Kementerian Agama (SIHALAL)coreTechnology or IntegrationBSrE TTE integrated into SIHALAL system for halal certification documents, enabling legally valid, digitally signed halal certificates.

Scale indicators17 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• Entrust: Global provider of digital security and PKI solutions, including document signing certificates and identity management. Comparable to BSrE's CA infrastructure and electronic signature offerings at enterprise and government scale.
• Sectigo: Global commercial Certificate Authority with WebTrust-accredited PKI for TLS, S/MIME, and document signing. Comparable to BSrE's CA operations and WebTrust-certified root infrastructure, though Sectigo serves global enterprise customers commercially.
• Adobe Acrobat Sign (Adobe Document Cloud): Adobe's electronic signature and digital transaction management solution integrated with PDF workflows. Comparable to BSrE's TTE and Verifikasi Dokumen products as PDF-based digital signature and verification offerings.
• DocuSign: Global leader in e-signature and Digital Transaction Management (DTM). Comparable to BSrE in offering legally binding electronic signature workflows at enterprise scale, though DocuSign operates commercially in the private sector globally.
• GlobalSign: Long-established global Certificate Authority providing PKI, digital signing, and identity solutions with WebTrust accreditation. Comparable to BSrE in core PKI infrastructure capabilities and certificate lifecycle management.
• DigiCert: Global commercial Certificate Authority offering TLS/SSL, document signing, and PKI solutions with WebTrust accreditation. Comparable to BSrE as a globally certified CA infrastructure operator with overlapping PKI capabilities, though DigiCert serves enterprise customers commercially.

Direct peers

• Privy (Privy Identitas Digital): Indonesia's leading commercial digital signature and identity verification provider, offering TTE services and KYC for enterprises. Direct comparable because both BSrE and Privy operate in Indonesian e-signature / digital certification, though Privy serves the private sector commercially while BSrE serves government free of charge.

Emerging players

• Venafi: Machine identity and PKI management platform that secures and orchestrates certificates across enterprise environments. Comparable to BSrE's AMS Portal as a certificate lifecycle management solution, though Venafi focuses on enterprise machine identity rather than document signing.

Regional players

• eMeterai (Peruri): Peruri's electronic stamp (e-Meterai) platform, an Indonesian state-owned digital fiscalization solution. Comparable to BSrE in providing government-issued digital trust services in Indonesia, though eMeterai focuses on fiscal stamps rather than general e-signatures.
• Certis CS1 (Indonesia): Indonesia-licensed Certification Authority providing commercial electronic signature and digital certificate services. Regional comparable to BSrE in Indonesian PSrE-adjacent certificate offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@bsreid
• Facebookfacebook.com/BSrEIDN
• Instagraminstagram.com/bsre.id
• TikToktiktok.com/@bsre.id
• LinkedInlinkedin.com/company/balaibesarsre

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Balai Besar Sertifikasi Elektronik