Area Agency on Aging for the Counties of Bradford Sullivan Susquehanna and Tioga

What Area Agency on Aging for the Counties of Bradford Sullivan Susquehanna and Tioga does

B/S/S/T Area Agency on Aging, Inc. is a 501(c)(3) non-profit organization founded in 1981 that serves as the designated Area Agency on Aging for Bradford, Sullivan, Susquehanna, and Tioga Counties in rural northeastern Pennsylvania. The agency provides a coordinated network of aging services to adults aged 60 and older, veterans, individuals with disabilities, and their caregivers across the four-county region, operating from a Towanda-based corporate office, four county offices, and four Active Living Centers. Its service portfolio is organized into four functional modules: In-Home Services (Caregiver Support, Grandparent Support, Personal Care and Home Support), Community Services (Active Living Centers, Congregate Meals, Health and Wellness Programs, PA MEDI Medicare counseling, Ombudsman advocacy), Protection and Advocacy (Elder Abuse Prevention, Legal Services, Person-Centered Counseling via PA LINK), and Care Management. AmeriCorps Seniors Foster Grandparent and Senior Companion programs provide a volunteer labor backbone.

The agency's underlying technology is minimal: there are no proprietary platforms, mobile apps, or APIs described, and service delivery is conducted by trained staff and volunteers via in-person visits, phone support including a 24/7 after-hours emergency hotline, and county-level outreach. Health and wellness curricula are licensed from external institutions including Stanford University's Chronic Disease Self-Management Program and the University of Pittsburgh's 10 Keys to Healthy Aging, which the agency delivers as certified workshops.

The business model is a public-sector grant-and-donation model rather than a commercial revenue model. Core funding comes from the Pennsylvania Department of Aging under the agency's AAA designation, with additional revenue from AmeriCorps federal program funds, three United Way chapters (Bradford, Lycoming, Susquehanna), the Tioga Downs Regional Community Foundation, and individual charitable donations. Services are provided free or on a sliding-scale co-payment basis to eligible participants, with no income requirements for many programs. The go-to-market motion is sales-led community outreach: referrals from healthcare providers, social workers, and family members, complemented by direct community engagement at Active Living Centers, health fairs, senior expos, and county-specific Facebook pages. The end customer is effectively a captive beneficiary population defined by age and geography, with no traditional sales cycle or churn risk.

Name

Area Agency on Aging for the Counties of Bradford Sullivan Susquehanna and Tioga

Legal name

B/S/S/T Area Agency on Aging, Inc.

Website

https://bsstaaa.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

B/S/S/T Area Agency on Aging is a 501(c)(3) non-profit designated to deliver aging services — in-home care, caregiver support, congregate meals, Medicare counseling, and elder advocacy — to adults 60+ across Bradford, Sullivan, Susquehanna, and Tioga Counties in rural Pennsylvania.

Ownership category

akta.pro rank

Product category

Senior Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Community Resources, Social Services & Transportation Coordination (HLADALAK), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Aging services
• Senior care
• Community-based services
• Elder support
• Aging in place

Headquarters

HQ city

Towanda, PA

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Funding: Primary funding from Pennsylvania Department of Aging provides core operational support for aging services programs.
2. Individual Donations: Accepts charitable donations from individuals, with 100% of donations directed to helping seniors. Donations can be designated to General Fund, Endowment Fund, Emergency Fund, or AmeriCorps Seniors Programs.
3. United Way Contributions: Receives funding from multiple United Way organizations: United Way of Bradford County, Lycoming County United Way (serving Lycoming, Sullivan & Tioga Counties), and United Way of Susquehanna County.
4. AmeriCorps Program Revenue: Operates AmeriCorps Seniors programs including Foster Grandparent Program and Senior Companion Program, which bring federal program resources and volunteer support.
5. Foundation Grants: Receives funding from Tioga Downs Regional Community Foundation for community programs and services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Area Agency on Aging for the Counties of Bradford Sullivan Susquehanna and Tioga (B/S/S/T Area Agency on Aging) is a 501(c)(3) nonprofit organization that delivers community-based aging services to adults aged 60 and older across four rural Pennsylvania counties. It provides caregiver and grandparent support, personal care and home support, congregate meals, active living center programming, health and wellness education, Medicare counseling (PA MEDI), ombudsman advocacy, care management, elder abuse prevention, legal services, person-centered counseling, and AmeriCorps Seniors programs. Services are offered free of charge or on a sliding-scale basis.

Product overview

B/S/S/T Area Agency on Aging, Inc. is a 501(c)(3) non-profit organization providing a coordinated network of services for older adults, veterans, and disabled individuals across Bradford, Sullivan, Susquehanna, and Tioga Counties. The organization operates as a multi-module service platform offering In-Home Services (Caregiver Support, Grandparent Support, Personal Care and Home Support), Community Services (Active Living Centers, Congregate Meals, Health and Wellness Programs, PA MEDI counseling, Ombudsman advocacy), Protection and Advocacy (Elder Abuse Prevention, Legal Services, Person-Centered Counseling), and Care Management. Additional programs include AmeriCorps Seniors initiatives and donation-based fund generation. Services are customized through person-centered care planning, with locations in each of the four counties and emergency after-hours support available.

Differentiator

Problem solved

Functional benefit

Products and services

• Caregiver Support Program
• Grandparent Support Program
• Personal Care and Home Support
• Active Living Centers
• Congregate Meals
• Health & Wellness Programs
• PA MEDI Medicare Counseling
• Long-Term Care Ombudsman
• Care Management Needs assessment, service coordination, and ongoing case management for older adults at risk of losing independence.
• Elder Abuse Prevention Education, reporting, and protective services coordination to prevent elder abuse, neglect, and exploitation in the four-county area.
• Legal Services Free legal assistance for older adults on issues such as advance directives, housing, public benefits, and consumer matters.
• Person-Centered Counseling One-on-one counseling and options counseling to help older adults and families make informed decisions about long-term services and supports.
• AmeriCorps Seniors Programs Volunteer engagement programs under AmeriCorps Seniors (including RSVP and Senior Companion) that place older volunteers in community service roles.

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• AmeriCorpscoreStrategic or Co-development PartnerFederal national service program providing AmeriCorps Seniors volunteers for Foster Grandparent and Senior Companion Programs. AmeriCorps provides program funding and volunteer support to serve older adults and children with exceptional needs.
• Pennsylvania Link to Aging and Disability Resources (PA LINK)coreStrategic or Co-development PartnerStatewide network connecting Pennsylvanians to public benefits and private resources. B/S/S/T Area Agency on Aging provides Person-Centered Counseling as part of the PA LINK network, improving access to long-term services and supports.
• Guthrie HospiceminorStrategic or Co-development PartnerPartnership providing hospice care coordination and services for seniors in the four-county service area.

Scale indicators2 records

Recent moves5 records

Expansion highlights2 records

Broad incumbents

• AARP Foundation: Large national nonprofit providing services, advocacy, and programs for older adults including caregiver support, fraud prevention, and benefits navigation that overlap with B/S/S/T's mission and service portfolio.
• Meals on Wheels America: National organization supporting a network of senior meal-delivery programs including congregate and home-delivered meals, a core service category that B/S/S/T also delivers through its Active Living Centers and home-based programming.
• National Association of Area Agencies on Aging (n4a): National membership and advocacy organization representing the network of Area Agencies on Aging across the United States, providing policy support, training, and resources that shape B/S/S/T's operating environment.

Direct peers

• Chester County Department of Aging: Pennsylvania AAA providing in-home services, senior centers, caregiver support, and protective services for older adults in Chester County with the same state-mandated service model.
• Philadelphia Corporation for Aging: Designated Area Agency on Aging serving Philadelphia County with a similar portfolio of in-home services, caregiver support, community programs, and protective services for older adults under the Pennsylvania Department of Aging mandate.
• Allegheny County Area Agency on Aging: Pennsylvania AAA serving Allegheny County with comparable aging-services programs including care management, in-home personal care, congregate meals, and caregiver support under the same state designation framework.
• Aging & Adult Services of Central Pennsylvania (Cumberland County AAA): Central Pennsylvania AAA offering comparable multi-county aging services including care management, in-home support, and community-based senior programs under the Pennsylvania Department of Aging network.
• Lancaster County Office of Aging: Pennsylvania AAA delivering a comparable portfolio of aging services including care management, congregate meals, in-home personal care, and caregiver support to older adults in Lancaster County.

Others

• Pennsylvania Department of Aging: State agency that designates, funds, and oversees Pennsylvania's Area Agencies on Aging including B/S/S/T, making it the primary regulator and largest single funder for the agency's core programs.

Emerging players

• Papa Pals: Tech-enabled platform that provides companionship and non-medical support to older adults, partially overlapping with B/S/S/T's in-home support, caregiver respite, and Active Living Center socialization offerings in a more digital, scalable model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BSSTAAA
• LinkedInlinkedin.com/company/area-agency-on-aging-for-the-counties-of-bradford-sullivan-susquehanna-and-tioga

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Area Agency on Aging for the Counties of Bradford Sullivan Susquehanna and Tioga