Stadt Burgdorf

What Stadt Burgdorf does

Stadt Burgdorf is the municipal government (Gemeinde) of Burgdorf, located in the Canton of Bern, Switzerland. Founded in 1175, the city administers a broad portfolio of public services for residents, businesses, and visitors, including waste and wastewater management, education and childcare, social services and senior support, public safety and civil protection, building-permit administration, tax collection, civil registration, tourism promotion, urban planning, and cultural programming. The municipality operates approximately 215 staff across five functional directorates — Finance, Resident and Security, Construction, Education, and Social Affairs — plus a Stadtschreiber's office.

The underlying digital infrastructure is a Weblication CMS-based municipal website maintained by Talus Informatik AG and Scholl Communications AG, extended by an integrated online service portal (Onlineschalter) with e-government transactional services (eBau for electronic building-permit submission, eUmzug for online address-change registration), a mobile City App with push-notification capabilities and the Abfall-Erinnerungsdienst waste-collection reminder, GIS-based geospatial systems, and the StadtRADAR sustainability and urban-development platform hosted at burgdorf.sustbl.app. These digital channels complement four physical offices across Burgdorf: a central administration at Kirchbühl 23, a public works depot at Lyssachstrasse 92, the Energieberatungsstelle Region Emmental at Kirchbergstrasse 190, and a seasonal mushroom-inspection office.

Stadt Burgdorf generates revenue through a diversified mix of municipal taxes (income tax, property tax, dog tax at CHF 100 per dog annually), usage-based fees (wastewater connection/treatment fees, garbage-bag and bulky-waste fees, parking fees and permits), transaction-based administrative fees (civil-status documents, passports, IDs, building permits), and a tourism tax (Kurtaxe). Services are delivered primarily direct-to-consumer via administrative offices and the digital portal, supplemented by strategic regional partnerships — including the Energieberatungsstelle Region Emmental, the ARA Burgdorf-Fraubrunnen wastewater association, the Zivilschutzorganisation Ämme BE civil-protection consortium (joined January 1, 2025), Emmental Tourismus, and energie schweiz — that enable shared infrastructure and channel access beyond municipal borders.

Name

Stadt Burgdorf

Legal name

Stadt Burgdorf

Website

https://burgdorf.ch

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Burgdorf is the municipal government of Burgdorf in the Canton of Bern, Switzerland. Founded in 1175, it delivers administrative and public services including waste management, education, social services, building permits, and digital e-government platforms to local residents, businesses, and visitors.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (921110), Administration of Environmental Quality Programs (9241), Parking Lots and Garages (81293)

SIC

Sanitary Services (4950), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal administration
• Public administration services
• Waste management services
• Urban planning services
• E-government services

Headquarters

HQ city

Burgdorf

HQ country

Switzerland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Tax Revenue: The city generates revenue through various municipal taxes including income tax, property tax, and dog tax (CHF 100 per dog annually).
2. Wastewater Treatment Fees: Revenue from wastewater connection and treatment fees regulated by the Abwasserentsorgungsreglement.
3. Waste Disposal Fees: Fees for garbage collection services, including Gebührensäcke (fee bags), Sperrgutmarken (bulky waste stickers), and Grüngutmarken (green waste stickers).
4. Parking Revenue: Revenue from parking fees in the Parkhaus Oberstadt and parking permits.
5. Administrative Service Fees: Fees for various administrative services including civil status documents, passports, IDs, building permits, and other municipal services.
6. Kurtaxe (Tourism Tax): Visitors and overnight guests pay a tourism tax that funds local tourism promotion and facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Stadt Burgdorf is the municipal government of the city of Burgdorf in the Canton of Bern, Switzerland. It delivers public administration services to residents and local businesses, including civil registration, building permits, tax collection, waste management, wastewater treatment, public safety, education, social services, cultural programs, parking, and tourism promotion. The municipality complements in-person service through digital channels such as the Onlineschalter online portal, the city mobile app, the eBau building permit platform, the eUmzug relocation service, and the StadtRADAR sustainability platform.

Product overview

Stadt Burgdorf operates a municipal administration portal offering digital citizen services and civic platforms. The core digital offerings include StadtRADAR (sustainability and urban development platform), a city mobile app with waste reminder services, and e-government services like eBau (electronic building permits) and eUmzug (electronic relocation). The Stadtmagazin provides digital publication of city news. The portal functions as an integrated gateway for administrative services including waste management, population services, construction permits, and municipal information. The website uses Weblication CMS and is maintained by Talus Informatik AG.

Differentiator

Problem solved

Functional benefit

Products and services

• StadtRADAR Platform
• App der Stadt Burgdorf (City App)
• eBau Electronic Building Permit
• eUmzug Electronic Relocation Service
• Abfall-Erinnerungsdienst (Waste Collection Reminder)
• Stadtmagazin (City Magazine e-paper)
• Burgdorf baut (Construction Information Platform)
• Waste Collection and Disposal Services
• Wastewater Connection and Treatment Services
• Parkhaus Oberstadt and Parking Permits
• Energieberatungsstelle Region Emmental (Energy Advisory Services)
• Pilzkontrolle (Mushroom Inspection Service)

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Zivilschutzorganisation Ämme BE (ZSO Ämme BE)coreStrategic or Co-development Partner · 1 January 2025As of January 1, 2025, Burgdorf transferred civil protection responsibilities along with 27 other municipalities to the municipal enterprise ZSO Ämme BE, located in Kirchberg, for disaster response and community service activities.
• Energieberatungsstelle Region EmmentalcoreStrategic or Co-development Partner · 1 July 2009Burgdorf supports the Energy Advisory Office Emmental region as an Energiestadt-certified municipality. The office provides product-neutral energy consulting to private individuals, property owners, businesses, institutions, and municipalities in the Emmental region, with locations in Burgdorf and Langnau since July 2009.
• Gemeindeverband Abwasser-Reinigungs-Anlage Burgdorf-Fraubrunnen (ARA)coreStrategic or Co-development PartnerThe city maintains a pipe network for wastewater drainage and is a member of the municipal association for the wastewater treatment plant (ARA) in Burgdorf-Fraubrunnen, providing shared sewage treatment infrastructure.
• Emmental TourismuscoreChannel Partner/ Reseller/ DistributorPartnership with regional tourism organization for promoting Burgdorf's attractions including the castle (Schloss), old town, and cultural events to visitors.
• Talus Informatik AGcoreTechnology or IntegrationIT services provider responsible for website development and technical support. Talus Informatik AG is a sales partner of Scholl Communications AG for the Weblication CMS platform used by the city's digital infrastructure.
• energie schweizminorStrategic or Co-development PartnerFederal energy efficiency program with which the Energieberatungsstelle collaborates for public awareness campaigns and information dissemination on energy conservation.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Stadt Olten: Mid-sized Swiss municipality with similar administrative offerings, parking operations, and digital service initiatives. Useful as a regional comparable for service modernization.
• Stadt Thun: Mid-sized Swiss municipality in Canton of Bern offering a comparable breadth of municipal services (waste, construction, social services, parking, education). Closest comparable by cantonal context and service portfolio.
• Stadt Solothurn: Comparable mid-sized Swiss municipality with similar administrative structure, e-government services, parking operations, and waste management offerings in a nearby canton.
• Stadt Biel/Bienne: Bilingual Swiss municipality of similar scale in the Canton of Bern region, offering comparable municipal services including digital administration and waste/infrastructure management.
• Stadt Langenthal: Mid-sized Swiss municipality in the broader Bern region with similar municipal service offerings. Provides a tight peer comparison for a town of Burgdorf's scale.
• Stadt Aarau: Capital of Canton Aargau with similar population scale, governance structure, and comprehensive municipal service portfolio — directly comparable for benchmarking.

Broad incumbents

• Stadt Winterthur: Larger Swiss city that operates a comparable full municipal service stack including e-government, parking, waste, and social services. Relevant as a scale benchmark for digital transformation.
• Stadt Luzern: Larger Swiss municipality offering a comparable comprehensive service portfolio including digital administration, tourism infrastructure, and sustainability programs. Broader incumbent with overlapping capabilities.
• Stadt Bern: Cantonal capital of Bern — same canton as Burgdorf but at substantially larger scale. Operates a similar service portfolio including e-government, parking (Parkhäuser), waste, and education, providing a tier-up comparable.

Others

• Gemeindeverband ARA Burgdorf-Fraubrunnen: Inter-municipal wastewater association that Burgdorf belongs to and shares infrastructure with. An ecosystem/partner organization, not a direct competitor, but materially involved in core municipal service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/stadt-burgdorf

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Burgdorf