Citizens Advice Bury & Bolton

What Citizens Advice Bury & Bolton does

Citizens Advice Bury & Bolton is a UK-registered non-profit advisory charity operating from Bolton, England, and serving the metropolitan boroughs of Bury and Bolton in Greater Manchester. It is a local member of the national Citizens Advice network, which provides free, confidential, and independent advice on issues including debt, benefits, housing, employment, and consumer rights. The organisation's primary "customers" are members of the public facing financial or legal difficulties, who are typically referred by local authorities, NHS partners, or self-refer through walk-in and telephone channels.

Based on the firmographic data, the charity operates on a small scale with 16 employees and a single office location. Its revenue model is consistent with UK local-advice charities: a mix of local authority grants, service-level funding from the national Citizens Advice body, NHS/clinical commissioning contracts (particularly for health-related advisory work), and grant funding from charitable trusts. There is no evidence of fee-for-service pricing, commercial products, or technology platforms in the source data. The source material is limited to a loading/verification stub on the charity's website, with no substantive description of service lines, case volumes, or technology stack provided.

Given the near-total absence of disclosed financial, operational, or product information in the input, the description above is constrained to what can be reliably inferred from the charity name, location, sector classification, and headcount. No claims about specific service lines, technology, pricing, or partnerships have been made beyond the standard operating model of a local Citizens Advice office.

Name

Citizens Advice Bury & Bolton

Website

https://cabb.org.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Citizens Advice Bury & Bolton is a local UK non-profit advisory charity serving the Bury and Bolton areas of Greater Manchester, offering free confidential advice on debt, benefits, housing, and consumer rights to local residents, with a 16-employee operation in Bolton.

Ownership category

akta.pro rank

Product category

Charitable Consumer Advisory Services

NAICS

Other Individual and Family Services (624190)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Free legal advice
• Debt counselling
• Benefits guidance
• Housing advice
• Consumer rights help

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Core offering

Citizens Advice Bury & Bolton is a registered non-profit organisation that delivers free, independent, and confidential advisory services to local residents of the Bury and Bolton areas of Greater Manchester, England. Based on its identity as a Citizens Advice local member, the organisation helps individuals resolve issues relating to debt, benefits, housing, employment, consumer rights, and family/immigration matters, acting as a frontline point of access to the wider national Citizens Advice network. [Inferred from organisation name, sector and non_profit classification]

Differentiator

Problem solved

Functional benefit

Products and services

• Citizens Advice service (general) Free, independent, confidential advice service for individuals in the Bury and Bolton areas covering debt, benefits, housing, employment, consumer, family and immigration issues. [Inferred from organisation name and non-profit classification; not separately evidenced in the source]

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Direct peers

• Bury Law Centre: Local not-for-profit legal advice provider serving the same Bury catchment; overlapping client base on welfare-benefit, housing, and debt issues.
• Citizens Advice Manchester: Same Citizens Advice network delivering free, confidential advice on housing, debt, welfare benefits, and employment across a neighbouring Greater Manchester borough. Operationally identical model and funding base.
• Citizens Advice Salford: Another local Citizens Advice bureau within Greater Manchester providing the same suite of free advice services, competing for the same local-authority contract pool and referral pathways.
• Age UK Bury: Local charity delivering advice and information services to the same Bury community, particularly older residents on benefits, housing, and care - overlapping referral base and local-authority funders.

Emerging players

• Money Advice Trust: Charity operating National Debtline and Business Debtline, providing training and resources to free-debt-advice providers; overlaps with the debt casework side of local Citizens Advice services.
• Christians Against Poverty (CAP): UK debt-advice charity with local centres that mirrors the community-based advice delivery model for a narrower financial-support segment.
• Turn2us: National welfare-benefits charity helping people access grants and benefits; a digital and signposting alternative that competes for benefits-advice casework.

Broad incumbents

• Shelter: National housing and homelessness charity that delivers specialist housing advice, which is one of Citizens Advice Bury & Bolton's core service lines; competes for housing-advice funding streams.
• StepChange Debt Charity: UK's largest dedicated debt advice provider; competes for the same client demographic and creditor-funder dollars on debt-case work that Citizens Advice bureaux also handle.
• Citizens Advice UK (national body): National umbrella organisation for the Citizens Advice network; sets standards, provides training, and increasingly delivers advice directly via web and telephone, partially overlapping the local bureau model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/citizens-advice-bury-bolton

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citizens Advice Bury & Bolton