Community Action Committee of Cape Cod & Islands

What Community Action Committee of Cape Cod & Islands does

Community Action Committee of Cape Cod & Islands, Inc. (CACCI) is a 501(c)(3) nonprofit Community Action Agency established in 1964 under the federal Economic Opportunity Act, operating from Hyannis, Massachusetts, as one of 23 MASSCAP-member agencies serving every municipality in Massachusetts. The organization delivers a portfolio of free social-service programs to low-income individuals and families across Cape Cod and the Islands, spanning child care resource and referral (Child Care Network / CCN), Immigration Resource Center services including citizenship classes and legal assistance, Massachusetts Health Connector and MassHealth navigation, SNAP application assistance, IRS VITA free tax preparation, emergency financial assistance, Safe Harbor Shelter, and seasonal holiday programs (Turkeys for Cape Codders and Holiday Toy/Teen Event). In 2024 the organization reported serving 10,379 individuals and 4,374 families with 15,170 discrete services.

CACCI's underlying technology stack is conventional nonprofit operational tooling — client management systems for case management, benefits enrollment, and program tracking — with no proprietary platform or digital product. The organization extends its reach through multiple physical service nodes (Hyannis HQ at 372 North Street, an administrative office at 88 North Street, the Brazilian Resource Center at 250 South Street, Falmouth Service Center and Falmouth Human Services, and Eastham Public Library for citizenship classes) and trilingual staffing in English, Spanish, and Portuguese.

The revenue model is grant-dependent rather than commercial. Funding is drawn from federal and state government grants (Community Services Block Grant, Massachusetts Health Connector Navigator program, the $780,000 AGO Immigrant Legal Services Grant awarded in late 2023), private foundation contributions (Yawkey Foundation, IFAW), and substantial in-kind donations and volunteer labor from community partners (St. Mary's Episcopal Church, Bob Burns, Cape Cod Toys for Tots, Ben & Jerry's, Cape Cod Creamery, Barnstable Fire Department, Hyannis Harbor Hawks, Sturgis Charter Public School). All services are delivered at no cost to eligible clients; there is no pricing model, no GTM motion, and no sales infrastructure. Governance rests with a Board of Directors, with executive leadership held by Executive Director Kristina Dower and Director of Client Self-Sufficiency Caronanne Procaccini.

Name

Community Action Committee of Cape Cod & Islands

Legal name

Community Action Committee of Cape Cod & Islands, Inc

Website

https://cacci.cc

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Community action programs
• Immigration legal services
• Child care resources
• Health insurance enrollment
• Free tax preparation

Headquarters

HQ city

Hyannis, Massachusetts

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Government Grants: Primary funding from federal and state government grants including Community Services Block Grant (CSBG), Massachusetts Health Connector navigator programs, and various social service programs.
2. Foundation & Donor Contributions: Private foundation grants and individual donations from community supporters. Examples include Yawkey Foundation grants for holiday programs.
3. Donations & Volunteer Support: In-kind donations and volunteer labor support programs like Turkeys for Cape Codders and holiday toy programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CACCI delivers a portfolio of free, integrated social-service programs to low-income individuals and families on Cape Cod and the Islands, including Child Care Network (information and referrals for families and early-education providers), Immigration Resource Center (citizenship classes and immigration legal services), Health Insurance enrollment assistance (Massachusetts Health Connector and MassHealth), SNAP application assistance, free VITA income-tax preparation, Emergency Assistance (rent, utilities, car, groceries), Safe Harbor Shelter, and Seasonal Programs (Turkeys for Cape Codders and Holiday Toy/Teen Event). All services are provided at no cost to eligible clients through walk-in offices and community-based locations across the region.

Product overview

Community Action Committee of Cape Cod & Islands (CACCI) is a social services organization offering a portfolio of interconnected programs designed to help individuals and families attain economic stability and self-sufficiency. The organization operates as a unified service provider with its Child Care Network serving families and early education professionals, while additional programs address health insurance enrollment, immigration services, food assistance (SNAP), free tax preparation, emergency financial assistance, shelter services, and seasonal holiday programs. The programs work together to provide comprehensive support addressing the varied needs of the Cape Cod and Islands community.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Care Network (CCN) Provides information, referrals, and assistance connecting families and early-education professionals with child care resources and providers on Cape Cod and the Islands.
• Immigration Resource Center Free immigration services including citizenship classes, immigration legal services assistance, and resources for immigrants seeking citizenship or legal status on Cape Cod.
• Health Insurance Assistance Assistance applying for and enrolling in health insurance through the Massachusetts Health Connector and MassHealth, delivered by certified Navigators in English, Spanish, and Portuguese, including MassHealth renewal support and ConnectorCare plan enrollment.
• SNAP Application Assistance Help with applying for SNAP (Supplemental Nutrition Assistance Program) benefits to assist low-income individuals and families with monthly grocery budgets.
• Free Income Tax Preparation (VITA) Free tax preparation services through the Volunteer Income Tax Assistance (VITA) program, helping eligible clients file returns and claim credits including EITC, Child Tax Credit, and education credits.
• Emergency Assistance Emergency services including assistance with car repairs, utility payments, rent payments, and grocery purchases for individuals and families in need on Cape Cod.
• Safe Harbor Shelter Emergency shelter services providing a safe environment for individuals and families experiencing housing instability.
• Seasonal Programs Holiday assistance programs including Turkeys for Cape Codders (Thanksgiving meal assistance) and Holiday Toy/Teen Event providing toys and gift cards to families in need.

Quantifiable outcome

• 10,379 individuals and 4,374 families served with 15,170 total services provided in 2024
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• St. Mary's Episcopal ChurchcoreStrategic or Co-development Partner · 24 November 202113-year partnership for Thanksgiving turkey distribution program. Church parishioners donate funds, turkeys, gift cards, and volunteer time for the Turkeys for Cape Codders event. Judy Walden Scarafile spearheads the fundraising effort.
• Cape Cod CreameryminorStrategic or Co-development PartnerAnnual donation of quarts of ice cream to families picking up their Thanksgiving turkeys.
• Ben & Jerry's (Mike Lyons)minorStrategic or Co-development PartnerProvided walk-in freezer space to store frozen turkeys until distribution day.
• Hyannis Harbor HawksminorStrategic or Co-development PartnerCape Cod Baseball League team volunteers for turkey distribution and other CACCI events.
• Barnstable Fire DepartmentminorStrategic or Co-development PartnerVolunteer support for Turkeys for Cape Codders distribution events.
• Sturgis Charter Public SchoolminorStrategic or Co-development PartnerStudent and staff volunteers for community service programs including turkey distribution.
• Cape Cod Toys for TotscoreStrategic or Co-development PartnerMajor toy donor for Holiday Toy/Teen Event serving 276 families and 413 children.
• Lambert's Rainbow FruitminorStrategic or Co-development PartnerProvided 'Cauldron of Chili' for volunteers at the Holiday Toy/Teen Event.
• MASSCAP (Massachusetts Community Action Partnership)coreStrategic or Co-development PartnerStatewide association of 23 Community Action agencies serving every city and town in Massachusetts with over 100 programs. CACCI participates in annual celebrations and network events.
• Palio PizzaminorStrategic or Co-development PartnerDonated pizza for volunteers during Turkeys for Cape Codders distribution.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Catholic Charities of Boston: Large faith-based social services nonprofit operating across Eastern Massachusetts with refugee resettlement, immigration legal services, basic needs assistance, and family support. Comparable as a broader incumbent in the same social assistance space with overlapping immigrant services, but with a wider geographic and programmatic scope than CACCI.
• United Way of Massachusetts Bay and the Merrimack Valley: Major Massachusetts United Way chapter funding and operating direct-service programs in health, education, and financial stability. Comparable as a regional nonprofit intermediary and direct service provider, but operates at significantly larger scale and broader programmatic scope than CACCI.
• The Salvation Army Massachusetts Division: Major national faith-based nonprofit operating emergency assistance, housing, holiday programs, and family services across Massachusetts including Cape Cod. Comparable on seasonal programs (toy drives, holiday meals) and emergency assistance, but operates at significantly larger national scale and broader programmatic scope.

Direct peers

• Greater Lawrence Community Action Council: Northeast Massachusetts Community Action Agency providing Head Start, fuel assistance, senior services, and youth programs. Operates the same CAA model under the federal Community Services Block Grant framework serving low-income populations.
• South Shore Community Action Council: Regional Massachusetts Community Action Agency serving Plymouth County and adjacent areas with comparable poverty-relief programs including housing, fuel assistance, and early childhood services. Comparable as a fellow regional CAA in eastern Massachusetts.
• Action for Boston Community Development (ABCD): Largest Community Action Agency in Massachusetts and New England, providing similar integrated anti-poverty programming including Head Start, fuel assistance, and workforce development. Directly comparable as a fellow MASSCAP member serving an urban population with the same CAA service model.
• Worcester Community Action Council: Central Massachusetts Community Action Agency delivering comparable programs including fuel assistance, housing, early education, and immigration services. Directly comparable as another MASSCAP agency with the same CSBG-funded programming framework and integrated service model.

Emerging players

• Massachusetts Immigrant and Refugee Advocacy Coalition (MIRA): Statewide immigrant advocacy coalition connecting immigrants to legal and social services including citizenship preparation. Comparable on the immigration services dimension where CACCI's Immigration Resource Center operates, but MIRA focuses on policy advocacy and member network coordination rather than direct service delivery.

Regional players

• Health Care For All (Massachusetts): Massachusetts consumer health advocacy and enrollment assistance organization providing health insurance navigation services similar to CACCI's Health Connector program. Comparable on the health insurance enrollment service line but operates statewide and does not deliver the broader anti-poverty programming CACCI provides.

Others

• Massachusetts Community Action Partnership (MASSCAP): Statewide association of all 23 Massachusetts Community Action Agencies including CACCI. Comparable as the umbrella organization providing training, advocacy, and coordination, but is not itself a direct service delivery peer rather the trade association representing CACCI and its sister agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Community-Action-Committee-of-Cape-Cod-and-Islands-904233186337794
• LinkedInlinkedin.com/company/community-action-committee-of-cape-cod-&-islands

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Community Action Committee of Cape Cod & Islands