Agencia de viajes operadora de turismo CAFAMAZ

What Agencia de viajes operadora de turismo CAFAMAZ does

Caja de Compensación Familiar del Amazonas (CAFAMAZ) is a private, non-profit family compensation fund established in 1987 and headquartered in Leticia, Amazonas, Colombia, operating under the regulatory oversight of the Superintendencia del Subsidio Familiar. The entity administers mandatory employer contributions (a percentage of employee salaries) and redistributes them as social benefits — monetary subsidies, housing subsidies, recreation, education, social credit, employment placement, and tourism services — to affiliated workers and their families in the Amazonas department. The organization operates as the sole Caja de Compensación serving the region, with two physical locations: the Sede Administrativa in Leticia and the Centro Recreacional on the Leticia-Tarapacá road, plus a newly inaugurated branch in Puerto Nariño (October 2025).

The agency's product surface is broad for its size (11–50 employees). Core offerings include the Viajes y Turismo travel agency (domestic tours to Medellín, Santa Marta, San Andrés, La Guajira, and Amazon destinations; international packages; adventure activities such as canopy, kayaking, and biking), Servicio de Empleo (Agencia de Gestión y Colocación de Empleo), FOSFEC unemployment protection, recreational and sports services, training and education, and social credit. The travel agency operates as a direct-to-consumer channel via WhatsApp, phone, and the cafamaz.com website, with no proprietary technology platform — the underlying stack comprises standard web portals (Mercurio, Portal Transaccional, Portal de Aportes) and conventional social media distribution.

The business model is dual: a recurring, regulatorily-mandated subscription revenue stream from employer contributions funding the social-benefit portfolio, and a transactional revenue stream from tourism package sales and financing products. The customer base is concentrated among affiliated workers and their families in the Amazonas region, supplemented by government contracts (e.g., Contract No. 91001352025 with ICBF for food supplementation, signed July 2025). No outside capital, parent company, or M&A activity is indicated; the entity is governed by a Board of Directors representing employers and workers, consistent with the Colombian Caja model.

Name

Agencia de viajes operadora de turismo CAFAMAZ

Legal name

Caja de Compensación Familiar del Amazonas Cafamaz

Website

https://cafamaz.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

CAFAMAZ is a Colombian non-profit Caja de Compensación Familiar in the Amazonas department, operating a travel agency and social-benefit services (subsidies, housing, recreation, employment placement) for affiliated workers and families in Leticia and Puerto Nariño.

Ownership category

akta.pro rank

Product category

Social Tourism and Family Compensation Services

NAICS

Travel Agencies (561510), Tour Operators (561520)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Inbound/Local Retail Travel Agencies (Destination Booking Offices) (THAKABAH)

akta.pro secondary industries

Rainforest & Jungle Ecotourism Tours (THAAAEAF), Jungle/Rainforest Expedition & Survival Tour Operators (THAAADAI)

Keywords

• Social tourism services
• Family compensation benefits
• Subsidized travel packages
• Amazon region tours
• Employee benefits administration

Headquarters

HQ city

Leticia

HQ country

Colombia

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Infrastructure

Revenue model

1. Social Compensation Contributions: CAFAMAZ operates as a Caja de Compensación Familiar, a private non-profit entity that manages employer contributions (a percentage of employee salaries) to provide social benefits including monetary subsidies, housing subsidies, recreation, education, and tourism services to affiliated workers and their families.
2. Tourism Package Sales: The travel agency generates revenue through the sale of tourism packages including national tours (Amazonas region, Medellín, Santa Marta, San Andrés, La Guajira), international tours, adventure activities (canopy, kayaking, biking), and special event packages. Services include booking assistance and financing options.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Cafamaz operates as a Caja de Compensación Familiar (Family Compensation Fund) delivering social benefits and a travel agency (Agencia de Viajes y Turismo) for affiliated workers and families in Colombia's Amazonas department. The travel agency offers subsidized domestic tours to Colombian destinations (Amazonas, Medellín, Santa Marta, San Andrés, La Guajira), international tour packages, adventure activities (canopy, kayaking, biking), and special event packages with financing through programmed savings plans. The broader organization also provides monetary and housing subsidies, recreation and sports services, social credit, employment placement, education, and FOSFEC unemployment protection, funded primarily by mandatory employer contributions.

Product overview

CAFAMAZ operates as a family compensation fund for the Colombian Amazon region, providing social benefits through multiple services. The Viajes y Turismo (Travel and Tourism Agency) is a core service offering domestic and international travel packages, tours, and special outings. The organization also provides monetary subsidies, housing subsidies, recreation and sports services, employment placement, social credit, and educational services. The travel agency sub-products include Tours y Salidas Especiales, Planes Nacionales, and international tour packages covering destinations such as Medellín, Santa Marta, San Andrés, and the Amazon region.

Differentiator

Problem solved

Functional benefit

Products and services

• Viajes y Turismo (Travel and Tourism Agency) Travel agency service offering domestic and international travel packages, tours, and special outings for affiliated families of the Colombian Amazon region. Includes booking assistance via WhatsApp and financing through programmed savings plans and tourism credit.
• Tours y Salidas Especiales Special tour packages including ecological retreats, regional destinations, and adventure activities such as canopy, kayaking, and biking.
• Planes Nacionales (National Travel Plans) Domestic travel plans covering Colombian destinations including Huila, Amazonas, La Guajira, San Andrés, Medellín, and Santa Marta.
• Subsidios (Monetary and Housing Subsidies) Monetary and housing subsidies provided to affiliated workers and their families as part of social compensation benefits, including Cuota Monetaria, Subsidio de Vivienda, Subsidio en Especie, Subsidio en Servicios, Subsidio por Invalidez, and Subsidio por Fallecimiento.
• Recreación y Deporte (Recreation and Sports) Recreation and sports services including the Centro Recreacional recreation center (Kilómetro 2 vía Leticia-Tarapacá) and inter-company games for affiliated members and their families.
• Servicio de Empleo (Employment Placement Agency) Employment placement and management agency service through the Agencia de Gestión y Colocación de Empleo, serving both job seekers and employers in the Amazonas region.
• Crédito Social (Social Credit) Social credit services for affiliated workers, providing financing options including tourism credit.
• FOSFEC (Unemployment Protection Mechanism) Mecanismo de Protección al Cesante (FOSFEC) - social protection mechanism for unemployed workers.
• Educación (Education Services) Education and training services for affiliated workers, including Capacitación (vocational training) and the Instituto de Educación.
• Biblioteca (Library) Library services available to affiliated members of the compensation fund.
• Cultura (Cultural Programs) Cultural programs and events for affiliated members, including the Festival Internacional de Bandas Marciales.

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Instituto Colombiano de Bienestar Familiar (ICBF)coreStrategic or Co-development Partner · 31 July 2025Contract No. 91001352025 for the supply of food supplementation to beneficiaries of the Integrated Service for Nutrition Malnutrition Prevention and Attention. CAFAMAZ manages the delivery of food supplies including eggs and other nutritional complementation to vulnerable populations in Amazonas under this government partnership.
• Superintendencia del Subsidio FamiliarcoreOthersGovernment regulatory body that supervises and regulates Caja de Compensación Familiar entities in Colombia. Located at Carrera 69 No. 25 B – 44 Piso 3, Bogotá.
• Ministerio del TrabajocoreOthersColombian Ministry of Labor that oversees labor-related entities including compensation funds. Located at Carrera 14 No. 99-33, Bogotá.
• FEDECAJASminorOthersNational federation of Colombian Compensation Funds, providing industry coordination and standards.
• Servicio Nacional de Aprendizaje (SENA)minorStrategic or Co-development PartnerNational learning service providing vocational training; related to CAFAMAZ's education and training services for affiliated workers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Caja de Compensación Familiar Cafam: Largest Colombian Caja de Compensación Familiar, operating a travel agency (Cafam Viajes y Turismo) with broader national and international packages. Same legal-structural model as CAFAMAZ but at vastly greater scale, making it the most relevant peer for both Caja operations and the embedded travel agency business.
• Colsubsidio: Bogotá-based Caja de Compensación Familiar offering a similar suite of subsidies, recreation, education, and tourism products to affiliated workers. Structural peer under the same Colombian Caja regulatory framework.
• Compensar: Major Bogotá-based Caja de Compensación Familiar offering subsidies, recreation, education, and tourism services to affiliated members. Direct structural peer to CAFAMAZ, with comparable Caja model and a tourism/recreation portfolio that competes for the same member mindshare.
• Comfama: Antioquia-based Caja de Compensación Familiar operating tourism, recreation, credit, education, and housing services. Comparable Caja framework and integrated social-services-plus-tourism model, though focused on the Antioquia market.
• Aviatur: One of Colombia's largest travel agencies, offering national and international packages plus adventure and ecotourism itineraries. Most direct commercial peer to CAFAMAZ's travel agency operation in terms of product and customer overlap, though without the Caja subsidy funding model.

Regional players

• Amazonas Explorer: Peruvian Amazon tour operator offering ecotourism, jungle expeditions, and adventure activities in the upper Amazon basin. Closest cross-border peer for the Amazon-adventure segment of CAFAMAZ's tourism portfolio.
• Viajes Chapinero: Colombian travel agency offering national and international packages including Amazon-region itineraries. Comparable product offering to CAFAMAZ's travel agency but operating from central Colombia rather than from Amazonas.

Others

• FEDECAJAS: National federation of Colombian Cajas de Compensación Familiar that provides industry coordination, advocacy, and standards. Ecosystem participant rather than competitor; relevant as the institutional context for CAFAMAZ's regulatory positioning and industry benchmarking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/cafamaz
• YouTubeyoutube.com/channel/UCeTAs7gINyqvodCaoxm3kbw
• Facebookfacebook.com/cafamaz.amazonas
• Instagraminstagram.com/cafamaz
• LinkedInlinkedin.com/company/agencia-de-viajes-operadora-de-turismo-cafamaz

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agencia de viajes operadora de turismo CAFAMAZ