Community Association Management, Inc.

What Community Association Management, Inc. does

Community Association Management, Inc. (CAM) is a privately held, founder-owned association management company headquartered in Austin, Texas, providing full-service management for homeowner associations (HOAs), condominium communities, and marinas in Austin and the surrounding region. Founded in 2001 by Jack Baker (President) and Melissa Baker (Vice President), both University of Texas at Austin alumni, the firm operates with a 13-person team and is led by credentialed community managers holding CMCA, AMS, and PCAM designations. Its service offering spans financial management, site and deed restriction enforcement, vendor management, owner communication, architectural control, insurance and audit coordination, board and annual meeting management, website hosting, and developer-to-HOA transition services, delivered alongside transactional resale certificate ($650 standard, $950 1–3 day rush) and condominium questionnaire ($500) services.

Operationally, CAM runs on the Vantaca association management software platform, which provides owner account records, a restriction enforcement module, and member portal/website hosting, integrated with Alliance Association Bank (Western Alliance Bank; bank ID 7183) for dues collection via eCheck, ACH, and credit card. A 24/7 emergency response line supports incidents affecting Association-owned property. The business model combines recurring management fees (quote-based, not publicly disclosed) with transactional document fees, producing a hybrid subscription-plus-transaction revenue mix.

The go-to-market is sales-led and consultative: prospective associations contact Community Manager Greg Johnson directly via email or phone to request a proposal. The firm markets primarily through its website, direct outreach, and Community Association Institute (CAI) membership, with named mid-market HOA clients such as Lake Hills Community Association, Windermere Oaks HOA, and Lohmans Crossing Estates HOA providing testimonial evidence of multi-year retention. The company operates from a single office co-located with Independence Title in northwest Austin and has no recorded funding rounds, acquisitions, leadership changes, or geographic expansions beyond its core Austin-area market.

Name

Community Association Management, Inc.

Legal name

Community Association Management

Website

https://camanagers.com

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Community Association Management, Inc. is a privately held, founder-owned Austin, Texas firm providing full-service management for homeowner associations, condominium communities, and marinas in the Austin region, combining recurring management fees with transactional resale and questionnaire services on the Vantaca platform.

Ownership category

akta.pro rank

Product category

Community Association Management Services

NAICS

Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Condominium Association Management (BPAJAHAA)

akta.pro secondary industries

Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), Townhome & PUD Association Management (BPAJAHAE)

Keywords

• HOA management services
• Condominium association management
• Community association management
• Resale document services
• Property management services

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. HOA Management Services: Ongoing management fees for homeowner and condominium associations as well as marinas. Services include accounting, bookkeeping, property maintenance, violations notifications, financial reporting, vendor management, and administrative support.
2. Resale Document Services: One-time fees for processing resale certificates, governing documents, approved budgets, certificates of insurance, balance sheets, and transfer of ownership. Standard service starts at $650 (resale certificate $375 + transfer fee $275) with 10-day turnaround. Rush services available for additional fees.
3. Condominium Questionnaire Services: One-time fees for processing condominium questionnaires. Standard fee is $500 for the short form plus addendum. Rush processing available for additional $100.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Community Association Management (CAM) provides full-service management for homeowner associations, condominium communities, and marinas in Austin and surrounding areas, delivering financial management, deed restriction enforcement, vendor management, board meeting coordination, insurance management, architectural control, owner communication, and website hosting. The firm also processes transactional documents (resale certificates, condominium questionnaires, statements of account) on behalf of associations for property sales and refinancing.

Product overview

Community Association Management, Inc. (CAM) is an association management company offering a comprehensive suite of services for homeowner associations (HOAs), condominium communities, and marinas in Austin and surrounding areas. The company operates as a single integrated service provider rather than a platform with modular add-ons. All services are delivered through a combination of the Vantaca association management software platform and CAM's team of specialists. Core services include financial management, site and deed restriction management, vendor management, owner communication, website development, architectural control, insurance management, board meeting coordination, and tax/audit coordination. Additionally, CAM offers transactional document services including resale certificates ($650), condominium questionnaires ($500), and statements of account. Payment processing is handled through integrated banking with Western Alliance Bank/Alliance Association Bank. The company positions itself as delivering "small firm care with big firm resources," serving single family communities, condominiums, and marinas since 2001.

Differentiator

Problem solved

Functional benefit

Products and services

• HOA and Community Association Management Services Comprehensive management service for homeowner associations, condominium communities, and marinas including financial reporting, site and deed restriction enforcement, vendor management, owner communication, website development, architectural control, insurance management, board meeting management, and tax/audit coordination. Delivered to association boards in Austin and surrounding areas.
• Resale Certificate Service Transactional document service providing resale certificates for property transactions, including governing documents, approved budget, certificate of insurance, balance sheet, and transfer of ownership. Standard price $650 ($375 resale certificate + $275 transfer fee) with 10-day turnaround; rush options at $300 (1-3 days) or $150 (4-7 days).
• Condominium Questionnaire Service Transactional document service providing condominium questionnaires for property transactions. Standard fee $500 for the short form plus addendum, with 10 business day turnaround; rush processing available for an additional $100 (3 business day turnaround).
• Statement of Account (SOA) Statement of account service for refinancing and other financial verification purposes, available upon email request to [email protected].
• Community Developer Services Specialized service for real estate developers building new residential communities, including association governance development, membership promotion, member meeting planning, rule compliance, and developer-to-homeowner transition facilitation.

Quantifiable outcome

• Continuous service since 2001, celebrating 25 years in Austin

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• VantacacoreTechnology or IntegrationCAM operates on the Vantaca software platform which serves as the core association management system. The software includes restriction enforcement module that posts violation activity on owners' accounts and hosts community websites with access to member portal.
• Alliance Association Bank (Western Alliance Bank)coreTechnology or IntegrationCAM uses Alliance Association Bank for integrated banking services. The bank provides a robust payment platform where association members can pay dues via one-time eCheck, recurring ACH, or credit card. CAM's company ID at Alliance Association Bank is 7183.
• Community Association Institute (CAI)minorOthersCAM is a member of Community Association Institute, an industry organization for community association professionals.
• Leading Legal Firms (Austin Area)minorStrategic or Co-development PartnerCAM partners with leading legal firms in the Austin area for legal guidance and support on association matters.
• Industry Vendor PartnersminorOthersCAM has long-term relationships with industry leaders in every vendor category, providing stability and reliable service for communities. CAM assists boards with RFP development and distribution for vendor services.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Associa: Associa is the largest U.S. community association management company, managing thousands of HOAs, condominiums, and master-planned communities nationwide. It directly competes with CAM in the HOA management space but at significantly greater scale, with broader geographic reach and a full-service platform offering similar financial, compliance, and board support services.
• FirstService Residential: FirstService Residential is one of North America's largest residential property and association managers, serving HOAs, condominiums, and high-rise communities. It overlaps with CAM across HOA management, financial reporting, and board support, but operates at a national scale with deeper technology investment than a local Austin firm.
• RealManage: RealManage provides technology-enabled community association management for HOAs and condominiums across multiple U.S. states. It competes directly with CAM on integrated management software and 24/7 owner services, but operates at a larger scale and broader geographic footprint.

Direct peers

• CCMC (Community Management Company): CCMC is a community association management firm serving homeowner and condominium associations across multiple U.S. markets with similar financial management, communications, and amenity administration services. Like CAM it operates an integrated service model targeting developer-to-residential HOAs, making it a strong direct comparable.
• Goodwin & Company: Goodwin & Company is a Texas-based community association management firm serving HOAs and condominium communities in the Austin and broader Texas region. It is a direct local competitor offering the same core services — financial management, deed restriction enforcement, board support — as CAM.
• Pinnacle Community Association Management: Pinnacle is an HOA and condominium management company serving Texas communities with accounting, site management, and architectural review services. It is a direct peer given its similar service mix, geographic overlap with Texas, and SMB/locally-targeted positioning.
• Spectrum Association Management: Spectrum Association Management is a Texas-based HOA management firm providing financial, administrative, and compliance services to homeowner and condominium associations. It is directly comparable to CAM in service offering, geographic market, and target customer profile.
• Access Management Group: Access Management Group provides community association management for HOAs and condominium communities primarily in the Austin and central Texas region. It is a direct local competitor offering nearly identical bundled services to those of CAM.

Others

• Vantaca: Vantaca is the SaaS association management platform on which CAM operates. It is an enabling technology partner rather than a competitor, but is included as a peer because it shapes the operational capabilities, integration, and differentiation of firms like CAM.

Regional players

• Marina Association Management (local peer): Texas-based marina and waterfront association management firms overlap with CAM's marina segment. They address the same blend of HOA-style governance plus specialized operational needs (slips, utilities, docks). Limited comparable name available, so this is a category-level directional peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Association Management, Inc.