CaptureINTEL

What CaptureINTEL does

CaptureINTEL is a St. Paul, Minnesota-based B2B investigative services firm operating as a division of American Security LLC, a wholly owned subsidiary of Marsden Holding LLC. The company provides due diligence investigations, asset searches, corporate due diligence, social media and reputation investigations, international due diligence, legal investigations, NAIC biographical affidavit verification, executive protection, and insurance fraud field investigations. Its client base spans corporations, law firms, financial institutions, private equity firms, insurance carriers, accounting firms, regulatory bodies, and corporate HR departments, with all services delivered under custom project-based engagements and guaranteed deadlines via a sales-led, direct-engagement model.

The firm's technical foundation combines a proprietary social media intelligence software, direct manual court record research (rather than reliance on third-party aggregators), Pattern of Life surveillance methodology, and a CaptureXPERIENCE service framework codified through federally registered service marks. CaptureINTEL is one of only 29 NAIC-approved third-party background vendors for insurance licensing, holds an Arizona Private Investigator License (#1823292), and maintains executive protection licensing across Minnesota, Wisconsin, and South Dakota. Its 12-person internal team coordinates with an external field-investigator network, with every investigator carrying 30+ years of field experience and leadership having collectively managed thousands of investigations.

Commercially, CaptureINTEL operates on quote-based, custom-scoped project fees with no public pricing or self-serve platform; revenue is generated through dedicated account representatives, industry-association pipelines (ACG, MEWCA, ASIA, NPRRA, CII, SHRM), content marketing via case studies and blog content, and LinkedIn presence. The firm reports a 100% customer retention rate and a 2021 third-party study showing 80%+ client referral intent versus 35% for competitors. Recent strategic activity includes the 2021 merger of Heartland Investigative Group and Capture Research to form CaptureINTEL, the launch of the Capture Confidence Program for ongoing workforce rescreening, and expansion of international and Arizona-based service lines.

Name

CaptureINTEL

Legal name

CaptureINTEL (division of American Security LLC)

Website

https://captureintel.com

Company type

Private

Founded year

1976

Operating status

Operating

Short description

CaptureINTEL is a U.S.-based B2B investigative services firm providing due diligence, asset searches, social media investigations, NAIC biographical affidavit verification, executive protection, and insurance fraud surveillance to corporations, law firms, financial institutions, private equity firms, and insurance companies.

Ownership category

akta.pro rank

Product category

Investigative Due Diligence Services

NAICS

Investigation and Personal Background Check Services (561611), Investigation, Guard, and Armored Car Services (56161), Security Guards and Patrol Services (561612)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Due Diligence & Investigative Research (BPAHALAI)

akta.pro secondary industries

Executive Protection & Close Protection (BPABAMAD), Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

Keywords

• Investigative due diligence
• Corporate background checks
• Insurance fraud surveillance
• Executive protection services
• Asset search investigations

Headquarters

HQ city

St. Paul

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Investigative Research Services: Professional investigative services including due diligence investigations, asset searches, corporate due diligence, social media investigations, international due diligence, and legal investigations. Revenue generated through project-based fees with custom scoping based on client requirements and transaction complexity.
2. Field Investigations / Insurance Fraud Surveillance: Field surveillance and investigation services for insurance fraud detection, workers' compensation claims, and liability investigations. Billed per investigation or surveillance assignment with pricing based on scope, duration, and geographic coverage.
3. NAIC Biographical Affidavit Verification Services: Specialized compliance verification services for insurance licensing applications. Turnaround time of one-to-two weeks with pricing based on request size and complexity.
4. Executive Protection Security Services: Licensed executive protection and security services in Minnesota, Wisconsin, and South Dakota. Services include close protection for executives, workplace violence prevention, hostile termination support, and security consulting.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

CaptureINTEL is a B2B investigative services firm that delivers professional due diligence investigations for M&A transactions, asset searches, corporate due diligence, social media and reputation investigations, international due diligence, legal investigations, and NAIC biographical affidavit verification. The company also provides licensed executive protection security services in the Midwest and field-based insurance fraud investigations, all delivered under the proprietary CaptureXPERIENCE client-experience framework with custom scoping, dedicated account representatives, and guaranteed deadlines.

Product overview

CaptureINTEL is a nationwide investigative services company offering a comprehensive suite of professional investigation and security services. The core offerings include Due Diligence Investigations (for M&A, private equity, and business decisions), Asset Searches, Corporate Due Diligence, Social Media Investigations, International Due Diligence, Legal Investigations, and NAIC Biographical Affidavit Verification Services. Supporting services include Executive Protection Security and Insurance Fraud Investigations conducted in the field. The Capture Confidence Program provides an ongoing workforce rescreening component. All services are delivered under The CaptureXPERIENCE brand, emphasizing client communication, transparency, and guaranteed deadlines. The company operates as a division of American Security LLC, a Marsden company, and does not offer a software platform or API product.

Differentiator

Problem solved

Functional benefit

Brands

• CaptureXPERIENCE: The CaptureXPERIENCE embodies the exceptional and supportive journey clients embark on when partnering with CaptureINTEL, characterized by confidence and reassurance.

Products and services

• Due Diligence Investigations Comprehensive background and investigative checks for mergers and acquisitions, private equity background checks, buy-side and sell-side due diligence, and investment and partner verification, delivered to corporations, law firms, and financial institutions.
• Asset Searches Investigative services to uncover assets and liabilities of individuals or corporations, including hidden asset investigations, real estate searches, and grantor/grantee searches for pre-litigation and lending purposes.
• Corporate Due Diligence Intelligence services for corporate merger preparation, client and vendor insight, and executive decision-making, including buy- and sell-side due diligence, surveillance, and vendor due diligence.
• Social Media Investigations and Reputation Management Investigative services to uncover social media activity and online reputation concerns for individuals or companies, including reputation research and management for court cases and reputational risk protection.
• International Due Diligence Global due diligence investigations conducted in any country worldwide, including KYC and AML screening, PEP lists, OFAC-SDN lists, passport validation, and local feet-on-the-ground investigations.
• Legal Investigations Legal case support including litigation and criminal defense, employment law investigations, M&A due diligence, witness interviewing, and character witness vetting for attorneys and law firms.
• NAIC Biographical Affidavit Verification Services Third-party background investigative reports for insurance licensing applications, conducted as one of 29 NAIC-approved vendors, following NAIC best practices and guidelines with a 1-2 week standard turnaround time.
• Executive Protection Security Licensed executive protection and security services including close protection for VIPs, workplace violence prevention, personal security awareness, and support for hostile terminations and layoffs.
• Insurance Fraud Investigations Field investigation services for insurance fraud cases including surveillance, witness interviews, evidence collection, and workers' compensation fraud investigation.
• Capture Confidence Program (CCP) Ongoing workforce rescreening solution providing continuous visibility into emerging risks through criminal record searches, civil litigation searches, bankruptcy searches, negative media monitoring, WorldCheck monitoring, professional licensure verification, and digital footprint assessments.

Quantifiable outcome

• 100% customer retention rate
• +4 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and legacy.

• American Security LLC (ASI)coreOthersCaptureINTEL is a division of American Security LLC, which is a wholly owned subsidiary of Marsden Holding LLC. American Security LLC was founded in 1976 and has become one of the largest integrated security providers in the United States, combining traditional guarding services with advanced technologies.
• Heartland Investigative GrouplegacyOthersHeartland Investigative Group (founded in 1991) merged with Capture Research to form CaptureINTEL. The merger combined decades of industry knowledge and expanded the scope of expert investigative/intelligence services and geographic reach.
• Capture ResearchlegacyOthersCapture Research (founded in 2007) merged with Heartland Investigative Group to form CaptureINTEL. The merger enabled the company to better serve clients and drive greater efficiency in operations.
• National Association of Insurance Commissioners (NAIC)coreOthersCaptureINTEL is one of only 29 approved vendors by NAIC, authorized to complete third-party background investigative reports related to insurance licensing applications. The company adheres to NAIC best practices and guidelines and contributes to the NAIC Biographical Affidavit Third-Party Review Subgroup.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Kroll: Global investigative, due diligence, and security consulting firm. Directly comparable to CaptureINTEL across M&A diligence, asset searches, background investigations, and fraud/exposure advisory serving law firms, PE, and corporates.
• Nardello & Co. Boutique global investigative firm specializing in due diligence, asset tracing, and litigation support for law firms, financial institutions, and corporates. Closely mirrors CaptureINTEL's custom-scoped, senior-investigator-led model.
• Control Risks: Specialist risk consultancy delivering international due diligence, investigations, and protective services. Comparable to CaptureINTEL's international due diligence, KYC/AML, and executive protection offerings.
• Guidepost Solutions: Investigations, security, and compliance consulting firm with due diligence, background, and executive protection services. Competes for the same law firm, corporate, and PE clients as CaptureINTEL.

Broad incumbents

• Pinkerton: Long-standing corporate security and investigations provider, now part of Securitas. Overlaps with CaptureINTEL on background investigations, fraud surveillance, and corporate due diligence, but with a much broader guarding/security footprint.
• FTI Consulting: Global advisory firm with a strong forensic investigations and corporate due diligence practice. Competes for high-end M&A diligence and litigation support work, though investigations are part of a much broader portfolio.
• Berkeley Research Group: Expert consulting and investigations firm with practices in due diligence, asset tracing, and fraud investigations. Overlaps with CaptureINTEL on the diligence and litigation-support side of the business.

Emerging players

• J.S. Held: Forensic, investigative, and consulting firm with deep experience in insurance fraud, asset tracing, and complex investigations. A growing peer in the same space, particularly in insurance claims and litigation support.
• HireRight: Large-scale background screening and workforce due diligence provider. Relevant peer for CaptureINTEL's pre-employment and Capture Confidence Program rescreening offerings, but differentiated by a tech-enabled, high-volume rather than bespoke approach.
• Sterling: Background screening and identity verification platform serving enterprise HR. Comparable on background checking and continuous rescreening, but focused on volume-driven, technology-led delivery versus CaptureINTEL's manual investigative depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/captureintel

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CaptureINTEL