Care and Repair Carmarthenshire Ltd.

What Care and Repair Carmarthenshire Ltd. does

Care and Repair Carmarthenshire Ltd. is a small (1-10 employee) non-profit company limited by guarantee operating as one of 13 local agencies under the umbrella charity Care & Repair Cymru (Registered Charity No. 1163542; Company No. 9574555). The agency delivers free home repairs, adaptations, and maintenance services to older people (typically aged 60+) across the Carmarthenshire county of Wales, and is reachable via a local telephone line (01554 744300) and email ([email protected]). Services span grab rails and handrails, wet room installations, heating improvements, electrical safety work, falls prevention, Healthy Homes Checks, benefits advocacy, and onward routing into Wales-wide programmes such as Hospital to a Healthier Home (operating in 17 NHS hospitals), Managing Better (dementia/sensory loss/stroke), and Hynach Nid Oerach/Older Not Colder (fuel poverty).

The underlying operating model is human-intensive casework rather than technology-led: caseworkers conduct whole-person assessments, coordinate with occupational therapists and tradespeople, and interface with NHS discharge teams, local authority social services, NEST (Welsh Government Warm Homes Scheme), Wales & West Utilities, and partner charities such as Age Cymru Powys and Grŵp Cynefin. The technology stack is limited to standard case management and coordination platforms; no proprietary software, app, or AI capability is indicated.

Care & Repair Cymru has been operating for over 45 years (originating as the Ferndale Home Improvement Service in 1979). Revenue mechanics are grant-funded rather than commercial: primary income comes from Welsh Government and local authority grants, supplemented by individual donations, corporate giving, legacies, the Healthy Homes Appeal, and ancillary room hire at the Cardiff national office. Services are provided free at point of use to eligible older residents, with eligibility criteria tied to age, tenure (owner or private renter in Wales), and health/circumstance. The organisation does not sell a product; it competes for statutory funding allocations and charitable donations while discharging a quasi-public service mandate.

Name

Care and Repair Carmarthenshire Ltd.

Legal name

Care & Repair Cymru

Website

https://careandrepair.org.uk

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

Care and Repair Carmarthenshire Ltd. is a small Welsh non-profit agency delivering free home repairs, adaptations, and maintenance services to older people across Carmarthenshire, operating as one of 13 local agencies under the national charity Care & Repair Cymru.

Ownership category

akta.pro rank

Product category

Older People's Housing Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD)

akta.pro secondary industries

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC), Errands, Shopping & Prescription Pickup (Non-Clinical) (HSABAAAE)

Keywords

• Home repair services
• Disability adaptations
• Older people housing
• Hospital discharge support
• Fuel poverty assistance

Headquarters

HQ city

Llanelli, Carmarthenshire

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Grant Funding: Care & Repair Cymru receives significant funding from Welsh Government and local authority grants to support its operations and service delivery across all agencies including Care & Repair Carmarthenshire.
2. Donations and Fundraising: The organization accepts charitable donations from individuals and corporate supporters, including legacies and bequests. 100% of donations go directly to helping older people in need.
3. Room Hire: Care & Repair Cymru offers room hire facilities at their Cardiff national office, providing venue space for meetings and training.

Pricing tiers

Go-to-market motion1 record

Distribution channels13 records

Marketing channels6 records

Core offering

Care and Repair Carmarthenshire Ltd. is a non-profit local agency within the Care & Repair Cymru network that helps older people (aged 60+) in Carmarthenshire live independently by providing home repairs, adaptations, and maintenance services. Services include hospital discharge support, falls prevention adaptations (grab rails, wet rooms), heating and energy efficiency improvements, benefits advocacy, and support for people with dementia, sensory loss, or stroke, delivered free of charge to eligible clients.

Product overview

Care & Repair Cymru is a Welsh charity operating as a network of 13 local Care & Repair agencies (including Care & Repair Carmarthenshire) that help older people live independently through home repairs, adaptations, and maintenance. The organization delivers a coordinated suite of services including Hospital to a Healthier Home (hospital discharge support), Managing Better (dementia/sensory loss/stroke support), Hynach Nid Oerach/Older Not Colder (fuel poverty and energy efficiency), Mamwlad (farming community support in Powys), Falls Prevention, Benefits Advocacy, and Healthy Homes Checks. These services are delivered by caseworkers, technical officers, handypersons, and home energy officers working across all local agencies in Wales.

Differentiator

Problem solved

Functional benefit

Brands

• Hospital to a Healthier Home: A service working with hospital staff to ensure older patients can be discharged quickly and return to a safe, warm, and accessible home. The service operates in 17 hospitals across Wales.
• Managing Better
• Hynach Nid Oerach (Older Not Colder)
• Mamwlad

Products and services

• Hospital to a Healthier Home

Quantifiable outcome

• Saves the NHS in Wales an estimated 25,000 bed days each year
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• NHS Wales / Cwm Taf University Health BoardcoreStrategic or Co-development PartnerCare & Repair Cymru works in partnership with NHS Wales hospitals to deliver the Hospital to a Healthier Home service. Cwm Taf University Health Board partners with Care & Repair Cwm Taf specifically for this service, which helps older patients discharge safely from hospital.
• Wales & West UtilitiescoreStrategic or Co-development PartnerWales & West Utilities funds and supports the Hynach Nid Oerach (Older Not Colder) project, which addresses fuel poverty among older people in Wales. The partnership enables delivery of energy efficiency and heating improvements.
• Grŵp CynefincoreStrategic or Co-development PartnerConwy and Denbighshire Care & Repair is a subsidiary of Grŵp Cynefin housing association, enabling access to additional resources and housing expertise.
• Age Cymru PowyscoreStrategic or Co-development PartnerAge Cymru Powys partners with Care & Repair Powys to deliver the Mamwlad project, supporting older farmers and rural community members in Powys to remain independent at home.
• Older People's Commissioner for WalesminorGTM or Marketing PartnerThe Older People's Commissioner has published reports on the state of Disabled Facilities Grants in Wales, which Care & Repair Cymru has responded to and works with on policy issues.
• NEST (Welsh Government Warm Homes Scheme)coreStrategic or Co-development PartnerNEST is the Welsh Government scheme providing boiler replacements and heating improvements. Care & Repair agencies work with NEST to assess homes and coordinate heating installations for older people.
• Conwy and Denbighshire CouncilcoreStrategic or Co-development PartnerLocal authority provides funding and referrals for home repair and adaptation services in the Conwy and Denbighshire area.
• Electrical Safety FirstminorStrategic or Co-development PartnerCare & Repair Cymru partnered with Electrical Safety First to produce a report on how improving electrics is changing lives in Wales.

Scale indicators7 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• RNIB (Royal National Institute of Blind People): A UK charity supporting blind and partially sighted people, including home adaptation advice and independent living services. Comparable for the sensory-loss adaptation overlap with Care & Repair's Managing Better service.

Broad incumbents

• Age UK: The largest UK charity for older people, offering a broad portfolio including information, advice, handyperson services, and benefits advocacy. Comparable as a national older-persons charity that overlaps with Care & Repair's benefits advocacy, falls prevention, and home help offerings.
• Home Group (UK): A major UK housing association providing supported living, adaptations, and independent living services for older and vulnerable people. Comparable as a large-scale provider of housing-related support services for similar client cohorts.
• Foundations Independent Living Trust: UK national body that coordinates Home Improvement Agency services in England, directly comparable to Care & Repair Cymru as a national umbrella supporting local home adaptation agencies. Both organizations serve older and disabled clients through home repair and adaptation services and rely on government and local authority funding.

Others

• Centre for Ageing Better: A UK charity focused on policy and research on ageing, including housing quality and home adaptations for older people. Comparable as a stakeholder/advocate working in the same policy space as Care & Repair Cymru's research and policy function.

Regional players

• Habinteg Housing Association: A UK housing association specializing in accessible and adapted housing for disabled and older tenants, including home modifications. Comparable for the housing adaptation and accessibility focus relevant to Care & Repair's falls prevention and adaptation work.
• Tideway Care & Repair (HIA-style provider): Local Home Improvement Agencies (HIAs) across the UK operate comparable home repair, adaptation, and handyperson services for older and disabled residents; specific local HIA bodies (e.g., Care & Repair Leicester, Care & Repair London) are direct regional analogues to Care & Repair Carmarthenshire.

Direct peers

• Independent Age: A UK charity providing advice, support, and grants (including home repairs) to older people on low incomes. Directly comparable to Care & Repair's vulnerable low-income older person segment and benefits advocacy function.
• Age Cymru: The Welsh national partner of Age UK, providing advice, information, and support services for older people in Wales. Directly comparable as a fellow Wales-based older persons charity, and is also a partner of Care & Repair Powys for the Mamwlad project.
• Care & Repair England: The English counterpart to Care & Repair Cymru, providing an almost identical model of home repair, adaptation, and housing support services for older people through a network of local agencies. Highly comparable as a sister organization offering the same core service mix in a different UK region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CRCymru
• Facebookfacebook.com/careandrepaircymru
• LinkedInlinkedin.com/company/care-and-repair-carmarthenshire-limited
• Instagraminstagram.com/careandrepaircymru

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care and Repair Carmarthenshire Ltd.