TheFork

Online Restaurant Reservationscareers.thefork.com

TheFork is a European restaurant booking marketplace and B2B software platform, connecting approximately 55,000 restaurants across 11 countries with diners via a mobile app, reservation management software, in-app payments, and gift cards. It is a wholly-owned TripAdvisor subsidiary headquartered in Paris.

Company typePrivate
Founded-
HeadquartersParis, France
Headcount501–1,000
GTM typeB2B and B2C
OfferingDigital Commerce or Content

What TheFork does

TheFork (legally La Fourchette SAS) is a European restaurant booking marketplace and B2B software platform headquartered in Paris, operating across 11 countries — Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland, and the United Kingdom — with 909 employees and offices in 12 cities. The platform connects approximately 55,000–60,000 restaurant partners with diners through a two-sided marketplace, supported by 40+ million app downloads and 20 million user reviews. It has been a wholly-owned subsidiary of TripAdvisor since May 2014.

The company's product architecture is a platform-plus-modules design. TheFork Manager is the B2B SaaS reservation and operations software sold to restaurants, while TheFork App is the consumer-facing mobile application for booking, discounts, and loyalty. TheFork Pay (launched 2020) is an in-app contactless payment solution adopted by 20,000+ restaurants in France, Italy, and Spain, and TheFork Gift Card (launched 2019) is a digital gifting platform redeemable at 25,000+ partner locations across the same three southern European markets. The underlying technology is a mobile app platform with reservation management, payment processing, and review systems, with documented integration and interoperability as the primary technical differentiator.

TheFork generates revenue through four streams: transaction-based commissions on restaurant bookings facilitated through the marketplace, recurring SaaS subscriptions for TheFork Manager, transaction fees on TheFork Pay contactless payments, and one-time gift card sales. Restaurant partners range from independent establishments to large groups and Michelin-starred chefs, with named fine-dining clients Alain Ducasse and Martín Berasategui. The go-to-market combines B2B field sales and customer success for restaurant acquisition with product-led, organic growth (app store listings, SEO, word-of-mouth, loyalty rewards) for diner acquisition. TheFork is not publicly traded as an independent entity and its direct revenue, ARR, and GMV are not disclosed in the available source material.

TheFork firmographics

Firmographics

Name: TheFork
Legal name: La Fourchette SAS
Website: https://careers.thefork.com
Company type: Private
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: TheFork is a European restaurant booking marketplace and B2B software platform, connecting approximately 55,000 restaurants across 11 countries with diners via a mobile app, reservation management software, in-app payments, and gift cards. It is a wholly-owned TripAdvisor subsidiary headquartered in Paris.
Ownership category
akta.pro rank

TheFork industry classification

Industry

Product category: Online Restaurant Reservations
akta.pro primary industry: Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
akta.pro secondary industry: Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)

Keywords

Restaurant booking platform
Online reservations
Restaurant management software
Dining marketplace
Contactless payments

Where TheFork is headquartered

Location

Headquarters

HQ city: Paris
HQ country: France
HQ region: Europe

Offices12 records

Markets served

TheFork business model

Business model

GTM type: B2B and B2C
Offering type: Digital Commerce or Content
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

Restaurant Partner Commissions: Marketplace commission from restaurant bookings made through TheFork's platform. Restaurants pay a fee for reservations facilitated through the platform, creating a transaction-based revenue stream.
TheFork Manager SaaS: Software-as-a-service subscription for restaurant partners providing reservation management, operational optimization, and business intelligence tools.
TheFork Pay Transaction Fees: Payment processing fees from in-app contactless payments at partner restaurants across France, Italy, and Spain.
Gift Card Sales: Revenue from sale of digital gift cards redeemable at partner restaurants across France, Italy, and Spain.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

TheFork product offering

Product offering

Core offering

TheFork operates a two-sided online marketplace that connects diners with restaurants for table reservations, supplemented by restaurant-side management software (TheFork Manager), an in-app contactless payment solution (TheFork Pay), and a digital gift card platform (TheFork Gift Card). The platform lists over 55,000 restaurants across 11 European countries and serves over 40 million app users.

Product overview

TheFork is a platform-plus-modules architecture offering a comprehensive restaurant booking ecosystem. The core products include TheFork Manager (restaurant-side reservation and operations software) and TheFork App (diner-side booking platform). The platform is augmented by TheFork Pay (contactless in-app payment solution) and TheFork Gift Card (digital gifting for dining experiences). Together, these interconnected products connect over 55,000 restaurants with millions of diners across 11 European countries.

Differentiator

Problem solved

Functional benefit

Brands

TheFork Manager: Software solution for restaurants to optimize reservation management, streamline operations, improve service and boost revenue. Used in 11 countries including by renowned chefs such as Alain Ducasse and Martín Berasategui.
TheFork App
TheFork Gift Card
TheFork Pay

Products and services

TheFork Manager

Companies that use TheFork

Customer profile

Named customers2 records

Segments2 records

Ideal customer profiles2 records

TheFork technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

TheFork partnerships and signals

Strategic signal

Scale indicators8 records

Recent moves11 records

Expansion highlights10 records

TheFork competitors and assessment

Company assessment

Market position

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

TheFork compliance and trust

Trust signal

Compliance2 records

TheFork financial estimates

Financial estimate

Revenue estimate

Valuation estimate

TheFork leadership team

Management profile

Number of profiles

Profiles1 record

TheFork subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

TheFork funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

TheFork M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TheFork

What does TheFork do?

Is TheFork a public or private company?

TheFork is a private company. It is classified as corporate owned and is currently operating.

When was TheFork founded?

TheFork was founded in -1. It employs 501 to 1,000 people.

Where is TheFork based?

TheFork is headquartered in Paris, France, in the Europe region.

How does TheFork make money?

Four revenue lines are on record. Restaurant Partner Commissions are the primary driver. The others are theFork Manager SaaS, theFork Pay Transaction Fees and gift Card Sales.

Does TheFork have an API?

No public API is recorded for TheFork.

What industry is TheFork in?

TheFork's product category is Online Restaurant Reservations. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of THALAMAA, Online Booking & Reservation Platforms (B2B/B2C).