TheFork
TheFork is a European restaurant booking marketplace and B2B software platform, connecting approximately 55,000 restaurants across 11 countries with diners via a mobile app, reservation management software, in-app payments, and gift cards. It is a wholly-owned TripAdvisor subsidiary headquartered in Paris.
- Company typePrivate
- Founded-
- HeadquartersParis, France
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What TheFork does
TheFork (legally La Fourchette SAS) is a European restaurant booking marketplace and B2B software platform headquartered in Paris, operating across 11 countries — Austria, Belgium, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland, and the United Kingdom — with 909 employees and offices in 12 cities. The platform connects approximately 55,000–60,000 restaurant partners with diners through a two-sided marketplace, supported by 40+ million app downloads and 20 million user reviews. It has been a wholly-owned subsidiary of TripAdvisor since May 2014.
The company's product architecture is a platform-plus-modules design. TheFork Manager is the B2B SaaS reservation and operations software sold to restaurants, while TheFork App is the consumer-facing mobile application for booking, discounts, and loyalty. TheFork Pay (launched 2020) is an in-app contactless payment solution adopted by 20,000+ restaurants in France, Italy, and Spain, and TheFork Gift Card (launched 2019) is a digital gifting platform redeemable at 25,000+ partner locations across the same three southern European markets. The underlying technology is a mobile app platform with reservation management, payment processing, and review systems, with documented integration and interoperability as the primary technical differentiator.
TheFork generates revenue through four streams: transaction-based commissions on restaurant bookings facilitated through the marketplace, recurring SaaS subscriptions for TheFork Manager, transaction fees on TheFork Pay contactless payments, and one-time gift card sales. Restaurant partners range from independent establishments to large groups and Michelin-starred chefs, with named fine-dining clients Alain Ducasse and Martín Berasategui. The go-to-market combines B2B field sales and customer success for restaurant acquisition with product-led, organic growth (app store listings, SEO, word-of-mouth, loyalty rewards) for diner acquisition. TheFork is not publicly traded as an independent entity and its direct revenue, ARR, and GMV are not disclosed in the available source material.
TheFork firmographics
Firmographics- Name
- TheFork
- Legal name
- La Fourchette SAS
- Website
- https://careers.thefork.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- TheFork is a European restaurant booking marketplace and B2B software platform, connecting approximately 55,000 restaurants across 11 countries with diners via a mobile app, reservation management software, in-app payments, and gift cards. It is a wholly-owned TripAdvisor subsidiary headquartered in Paris.
- Ownership category
- akta.pro rank
TheFork industry classification
Industry- Product category
- Online Restaurant Reservations
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
- akta.pro secondary industry
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
Keywords
Where TheFork is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices12 records
Markets served
TheFork business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Restaurant Partner Commissions: Marketplace commission from restaurant bookings made through TheFork's platform. Restaurants pay a fee for reservations facilitated through the platform, creating a transaction-based revenue stream.
- TheFork Manager SaaS: Software-as-a-service subscription for restaurant partners providing reservation management, operational optimization, and business intelligence tools.
- TheFork Pay Transaction Fees: Payment processing fees from in-app contactless payments at partner restaurants across France, Italy, and Spain.
- Gift Card Sales: Revenue from sale of digital gift cards redeemable at partner restaurants across France, Italy, and Spain.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
TheFork product offering
Product offeringCore offering
TheFork operates a two-sided online marketplace that connects diners with restaurants for table reservations, supplemented by restaurant-side management software (TheFork Manager), an in-app contactless payment solution (TheFork Pay), and a digital gift card platform (TheFork Gift Card). The platform lists over 55,000 restaurants across 11 European countries and serves over 40 million app users.
Product overview
TheFork is a platform-plus-modules architecture offering a comprehensive restaurant booking ecosystem. The core products include TheFork Manager (restaurant-side reservation and operations software) and TheFork App (diner-side booking platform). The platform is augmented by TheFork Pay (contactless in-app payment solution) and TheFork Gift Card (digital gifting for dining experiences). Together, these interconnected products connect over 55,000 restaurants with millions of diners across 11 European countries.
Differentiator
Problem solved
Functional benefit
Brands
- TheFork Manager: Software solution for restaurants to optimize reservation management, streamline operations, improve service and boost revenue. Used in 11 countries including by renowned chefs such as Alain Ducasse and Martín Berasategui.
- TheFork App
- TheFork Gift Card
- TheFork Pay
Products and services
- TheFork Manager
Companies that use TheFork
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
TheFork technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
TheFork partnerships and signals
Strategic signalScale indicators8 records
Recent moves11 records
Expansion highlights10 records
TheFork competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
TheFork social profiles
Digital presenceTheFork compliance and trust
Trust signalCompliance2 records
TheFork financial estimates
Financial estimateRevenue estimate
Valuation estimate
TheFork leadership team
Management profileNumber of profiles
Profiles1 record
TheFork subsidiaries and ownership
Company hierarchySubsidiaries1 record
TheFork funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TheFork M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TheFork
What does TheFork do?
TheFork operates a two-sided online marketplace that connects diners with restaurants for table reservations, supplemented by restaurant-side management software (TheFork Manager), an in-app contactless payment solution (TheFork Pay), and a digital gift card platform (TheFork Gift Card). The platform lists over 55,000 restaurants across 11 European countries and serves over 40 million app users.
Is TheFork a public or private company?
TheFork is a private company. It is classified as corporate owned and is currently operating.
When was TheFork founded?
TheFork was founded in -1. It employs 501 to 1,000 people.
Where is TheFork based?
TheFork is headquartered in Paris, France, in the Europe region.
How does TheFork make money?
Four revenue lines are on record. Restaurant Partner Commissions are the primary driver. The others are theFork Manager SaaS, theFork Pay Transaction Fees and gift Card Sales.
Does TheFork have an API?
No public API is recorded for TheFork.
What industry is TheFork in?
TheFork's product category is Online Restaurant Reservations. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of THALAMAA, Online Booking & Reservation Platforms (B2B/B2C).