Caritas Augsburg

What Caritas Augsburg does

Caritas Augsburg, formally the Caritasverband für die Diözese Augsburg e.V., is the Catholic diocesan welfare association for the Diocese of Augsburg in Bavaria, Germany. Founded in 1921, it operates under the canonical authority of the Bishop of Augsburg and as a member of the Deutscher Caritasverband, the national umbrella for Catholic welfare work. The organization delivers an integrated portfolio of social services spanning 18+ counseling areas — general social counseling, migration, debt/insolvency, addiction, psychiatric, autism, hospice and palliative care, nursing, child daycare, legal guardianship, U25 suicide prevention, and pregnancy/family support — together with direct facility-based services in elderly care (Ressort Altenhilfe) and disability support (Bereich Behindertenhilfe) delivered through its wholly-owned subsidiary CAB Caritas Augsburg Betriebsträger gGmbH. It also runs volunteer pipelines including the Freiwilliges Soziales Jahr (FSJ) and Bundesfreiwilligendienst (BFD), in association with BDKJ and the Katholische Landesarbeitsgemeinschaft FSJ, and operates a Fortbildungszentrum that sells paid inhouse training to daycare and nursing organizations.

The technology footprint is predominantly off-the-shelf: the CariNet CMS and CDN shared with the national Caritas network host the public web presence; the national beratung.caritas.de platform provides free, anonymous online counseling; ReadSpeaker supplies text-to-speech accessibility; and the donation infrastructure is outsourced to twingle GmbH (Berlin) with payment routing through Worldline, PayPal, Google Pay, and SEPA. The recently launched Carikom mobile app extends digital service delivery to people with disabilities. No proprietary AI, machine learning, or data flywheel capabilities are disclosed. Service delivery is anchored on paid staff (102 listed at the association), volunteers, and a network of Kreis- und Stadtcaritasverbände across the diocese.

The revenue model is characteristic of a registered non-profit association (eingetragener Verein): services are provided free of charge to beneficiaries and funded through a mix of donations and charitable contributions (collected via the twingle platform, Caritas collection campaigns, child-poverty relief drives, and the Caritas-Stiftung Augsburg endowment foundation), government subsidies and reimbursements for statutory services, Catholic church allocations, and a smaller commercial stream from paid Fortbildungszentrum seminars. The organization reports serving over 300,000 people annually across the Diocese of Augsburg, but does not publicly disclose consolidated revenue figures. Geographic scope is regional (Diocese of Augsburg / Bavaria) for direct service delivery, with international reach limited to volunteer exchange coordinated through Caritas international.

Name

Caritas Augsburg

Legal name

Caritasverband für die Diözese Augsburg e.V.

Website

https://caritas-augsburg.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Caritas Augsburg is the Catholic diocesan welfare association for the Diocese of Augsburg, providing free social counseling, elderly and disability care, migration support, addiction services, hospice care, and volunteer programs to over 300,000 people annually across Bavaria.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Social Assistance (624), Other Individual and Family Services (62419), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGAEAL

Community Centers & Neighborhood Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGACAG

Disability Services & Independent Living Support

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGACAK

Palliative Care, Hospice & Serious Illness Support

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGAEAI

Refugee & Immigrant Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGACAD

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Social welfare services
• Counseling services
• Elderly care
• Disability support
• Volunteer programs

Headquarters

HQ city

Augsburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Donations and Charitable Contributions: The organization accepts donations from individuals and organizations through online platforms (twingle GmbH), direct bank transfers, and various fundraising campaigns such as the Caritas collection, children's poverty relief, and general emergency assistance programs.

Distribution channels4 records

Marketing channels6 records

Core offering

Caritas Augsburg is the Catholic welfare organization for the Diocese of Augsburg, providing comprehensive social services including counseling, elderly care, disability support, migration services, addiction counseling, hospice and palliative care, childcare, youth services, debt counseling, and volunteer coordination. It coordinates a network of specialist associations, care facilities, and second-hand stores, serving over 300,000 people annually through free services funded by donations and government subsidies.

Product overview

Caritas Augsburg is the Diocesan Caritas Association for the Diocese of Augsburg, operating as a unified social welfare organization providing integrated counseling, volunteer, donation, career, and training services. The core portfolio centers on 'Hilfe & Beratung' (Help & Counseling) covering social, disability, migration, psychiatric, addiction, and elderly care services, complemented by 'Engagement' (volunteer programs including FSJ and BFD), 'Spenden & Helfen' (donation services), 'Karriere' (job opportunities), and 'Fortbildungszentrum' (training center). The training arm offers specialized inhouse seminars including Teamcoaching, Teamentwicklung, and Fortbildung nach Maß for child day care facilities. Subsidiary operations include CAB Caritas Augsburg Betriebsträger gGmbH for elderly and disability care, and the Carikom digital participation app for people with disabilities. The organization serves over 300,000 people annually through its various services.

Differentiator

Problem solved

Functional benefit

Products and services

• Hilfe & Beratung (Help & Counseling Services) Comprehensive counseling services covering 18 advisory areas including general social counseling, autism support, disability services, hospice and palliative care, migration, nursing care, psychiatry, debt counseling, addiction counseling, pregnancy counseling, family support, and legal guardianship. Free, anonymous, and secure online and in-person counseling for people in need.
• Freiwilliges Soziales Jahr (FSJ) - Voluntary Social Year Voluntary Social Year program for young people aged 16-27, offering placements in social institutions including nursing homes, social stations, facilities for people with disabilities, hospitals, and specialized clinics. Includes five seminar weeks and pedagogical support through BDKJ.
• Bundesfreiwilligendienst (BFD) - Federal Voluntary Service Federal Voluntary Service program open to all ages, providing opportunities in social, ecological, cultural, and sports areas. Minimum 6 months, maximum 18 months duration, available full-time or part-time.
• Spenden & Helfen (Donation Services) Donation services and charitable giving programs including child poverty relief (Kinderarmut), Caritas collection campaigns, estate planning and inheritance giving, and the Caritas Foundation Augsburg. Accepts one-time and monthly donations through online platform, direct bank transfers, and various fundraising campaigns.
• Fortbildungszentrum (Professional Training Center) Professional education and continuing training programs for employees and external participants, covering child daycare facilities, nursing care, religious education, and supervision. Offers specialized inhouse seminars and customized training programs.
• Teamcoaching (Inhouse Seminar) Two-day inhouse coaching program for day care facility teams to develop collaboration skills, improve communication, and build team resilience. Priced at €1,750 (2026) and €1,850 (2027) plus travel expenses.
• Teamentwicklung (Team Development Inhouse Seminar) Day retreat team development seminar for child day care facility teams offering action, fun/games, or relaxation focus areas to strengthen team cohesion. Priced at €950–€1,400 (2026) depending on participants.
• Fortbildung nach Maß (Customized Training) Customized inhouse training program tailored to specific needs of day care facility teams. The team determines the topic and Caritas adapts the training content to requirements.
• Jobbörse (Job Exchange Platform) Job and internship exchange platform connecting job seekers with Caritas member organizations nationwide. Includes online application system, applicant profiles, and employer job postings.
• Carikom - Digitale Teilhabe (Digital Participation App) Digital participation project and app designed for people with disabilities to access and participate in digital offerings. Enables digital inclusion for users with disabilities.
• CAB Caritas Augsburg Betriebsträger gGmbH (Elderly & Disability Care Operations) Subsidiary company of Caritas Augsburg operating as a facility provider for elderly care (Ressort Altenhilfe) and disability services (Bereich Behindertenhilfe). Functions as the employing entity for care service staff.

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• Deutscher Caritasverband e.V.coreStrategic or Co-development PartnerParent organization of the German Caritas network. Caritas Augsburg is a member of this umbrella organization which coordinates Catholic welfare work across Germany. They share branding, technology infrastructure (CariNet CMS, CariNet CDN), and participate in nationwide Caritas campaigns and initiatives.
• Caritas internationalminorStrategic or Co-development PartnerInternational aid organization of German Caritas. Caritas Augsburg participates in international volunteer exchange programs coordinated through Caritas international, including weltwärts development volunteer programs.
• BDKJ (Bund der Deutschen Katholischen Jugend)coreStrategic or Co-development PartnerThe Catholic Youth Association is part of the Katholische Landesarbeitsgemeinschaft FSJ along with Caritas Augsburg. BDKJ is responsible for the pedagogical support (five seminar weeks) and counseling of volunteers in the Freiwilliges Soziales Jahr program.
• Katholische Landesarbeitsgemeinschaft FSJcoreStrategic or Co-development PartnerCatholic state working group responsible for the organization and offerings of FSJ in the Diocese of Augsburg. Members include Caritasverband für die Diözese Augsburg e.V. and BDKJ.
• Liga-Bank RegensburgminorOthersProvides banking services for direct transfers and SEPA direct debit payments for donations to Caritas Augsburg.
• DKM Darlehnskasse Münster eGminorOthersProvides banking services for donation payments through direct transfer and SEPA direct debit.
• Worldline Germany GmbHminorOthersPayment service provider for credit card transactions on the Caritas Augsburg donation platform.
• AZ Direct GmbHminorOthersAddress broker used by Caritas Augsburg for postal direct mail campaigns to potential donors. Address: Carl-Bertelsmann-Straße 161 S, 33311 Gütersloh.
• CAB Caritas Augsburg Betriebsträger gGmbHcoreStrategic or Co-development PartnerSubsidiary company of Caritas Augsburg operating as a facility provider for elderly care (Ressort Altenhilfe) and disability services (Bereich Behindertenhilfe).

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Regional players

• Sozialverband VdK Deutschland: Germany's largest social advocacy and welfare association for disabled, elderly, and chronically ill citizens. Comparable in advocacy and counseling services but operates as a member-driven advocacy body rather than a direct service provider; relevant for funding and policy dynamics.

Others

• Beratung.caritas.de (Caritas Online Counseling): National Caritas online counseling platform that Caritas Augsburg's services plug into. Useful as the digital-channel peer for understanding how remote/digital delivery complements the physical diocese-based service model.

Broad incumbents

• Diakonie Deutschland: Germany's main Protestant welfare federation and the direct structural counterpart to Deutscher Caritasverband. Operates parallel diocesan/regional associations delivering social counseling, elderly care, disability services, and migration support; comparable service mix and funding model (church-rooted nonprofit, donations plus state reimbursement) make it the closest functional peer to Caritas Augsburg.
• Malteser Deutschland: Catholic-rooted aid organization delivering social services including migration counseling, hospice, elder care, and emergency assistance in Bavaria. Broader national footprint but overlapping service categories and faith-based nonprofit structure.
• Johanniter-Unfall-Hilfe: Large faith-affiliated welfare organization providing social services, hospice, elder care, and family support across Germany. Comparable in elderly/disability care and volunteer-driven service delivery, though broader in emergency medical services.

Direct peers

• Caritasverband München und Freising: Another diocesan Caritas association in Bavaria, delivering the same counseling, elderly care, disability, and volunteer services under the Deutscher Caritasverband umbrella. Directly comparable in service portfolio, target populations, and regional nonprofit structure.
• Caritasverband für die Diözese Regensburg: Sibling Bavarian diocesan Caritas association with overlapping service lines (general social counseling, migration, elderly and disability care, hospice) and identical institutional structure. Useful comparable for footprint, staffing, and budget benchmarks.
• Arbeiter-Samariter-Bund (ASB) Bayern: Bavaria chapter of a major German welfare organization providing elderly care, social services, migration support, and counseling in overlapping geographies. Comparable funding mix and direct competition for diocesan-level service contracts.
• Paritätischer Wohlfahrtsverband Bayern: Umbrella association of non-confessional social service providers in Bavaria; member organizations deliver counseling, disability, and family services in the Augsburg region. Direct competitor for state social-service contracts and nonprofit collaborations.
• AWO Bezirksverband Schwaben: Workers' Welfare Association regional chapter covering the same Swabian/Augsburg geography. Operates counseling, elderly care, childcare, and family services in direct competition for both state contracts and donor funding, with a comparable nonprofit funding model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/CaritasDeutschland
• Facebookfacebook.com/CaritasAugsburg
• Instagraminstagram.com/caritas_augsburg
• LinkedInlinkedin.com/company/caritasverband-f%C3%BCr-die-di%C3%B6zese-augsburg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Caritas Augsburg