Caritasverband Darmstadt

What Caritasverband Darmstadt does

Caritasverband Darmstadt e. V. is a Catholic social welfare association headquartered in Darmstadt, Germany, founded in 1922 and operating under the ecclesiastical authority of the Diocese of Mainz (Bistum Mainz) as part of the national Deutscher Caritasverband network. The organization delivers a comprehensive portfolio of statutory and voluntary social services across four southern Hesse districts - Bergstraße, Darmstadt, Darmstadt-Dieburg, and Odenwaldkreis - covering the full life cycle from early childhood counseling and youth welfare through addiction treatment, mental health and psychiatric care, migration and refugee support, to senior care and hospice services. Service lines include a Suchthilfezentrum (addiction center), Gemeindepsychiatrische Zentren (community psychiatric centers), Tagesrehabilitation, Caritas-Krisendienst Südhessen, Psychosoziales Zentrum für Geflüchtete, residential care homes such as Weihbischof-Guballa-Haus and Caritasheim St. Elisabeth Bensheim, and senior advice centers in Bürstadt, Lampertheim, and other localities.

The business model is nonprofit: services to end clients are provided free of charge and anonymously, while revenue is generated primarily through government contracts under German Social Code (SGB) frameworks with municipalities, districts, and state government. Supplementary revenue streams include individual donations (processed via Pax-Bank eG and Twingle GmbH), membership subscriptions, and multiple endowed foundations (Caritasverband Darmstadt Stiftung, Irmgard und Helmut Enders Stiftung, Altenhilfe-Stiftung St. Elisabeth, and others). The organization employs approximately 1,400 staff and engages roughly 3,000 volunteers, and distributes services through 50+ physical locations plus an online counseling portal spanning 18+ service categories. Technology infrastructure is limited to the CariNet CMS web platform with Klaro cookie consent and SSL - standard nonprofit web tooling rather than proprietary systems. Governance rests on a two-person Vorstand (Caritasdirektorin Stefanie Rhein and Caritasdirektor Winfried Hoffmann) with an Aufsichtsrat chaired by Harald Poggel.

Name

Caritasverband Darmstadt

Legal name

Caritasverband Darmstadt e. V.

Website

https://caritas-darmstadt.de

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

11–50 employees

Short description

Caritasverband Darmstadt e. V. is a Catholic nonprofit social services association serving Bergstraße, Darmstadt, Darmstadt-Dieburg, and Odenwaldkreis with free counseling, youth welfare, addiction, mental health, migration, and senior care services, funded by public SGB contracts, donations, and foundations.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Educational Services (8200)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Refugee & Immigrant Support Services (BPAGAEAI), Financial Assistance & Benefits Navigation Services (BPAGAEAK), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

Keywords

• Social counseling services
• Elderly care support
• Addiction counseling services
• Migration integration support
• Youth welfare programs

Headquarters

HQ city

Darmstadt

HQ country

Germany

HQ region

Europe

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government-Funded Social Services Contracts: The majority of revenue is derived from contracts with public sector entities (municipalities, districts, and state government) for the delivery of statutory social services, including youth welfare, refugee support, care services, addiction counseling, and mental health services. These are predominantly funded under German Social Code (SGB) frameworks.
2. Donations and Charitable Contributions: The organization receives donations from individuals and organizations, including international emergency appeals (e.g., Myanmar/Thailand relief via Caritas international). Donations are processed through Pax-Bank eG and Twingle GmbH platforms.
3. Membership Fees: The organization generates revenue through membership subscriptions from individuals who support the Caritas mission.
4. Stiftungen (Endowments/Foundations): Multiple named foundations (Caritasverband Darmstadt Stiftung, Irmgard und Helmut Enders Stiftung, Altenhilfe-Stiftung St. Elisabeth, and others) provide financial support for specific programs and initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Caritasverband Darmstadt e. V. delivers free, confidential social counseling, support, and care services to vulnerable populations across southern Hesse. Offerings span general social counseling, family and youth welfare, early childhood intervention, addiction and mental health treatment, elderly and dementia care, migration and refugee integration support, debt counseling, pregnancy counseling, and crisis intervention. Services are delivered through 50+ physical locations across four districts and via a national online counseling portal, funded primarily through public-sector contracts under German Social Code (SGB) frameworks, supplemented by donations and foundation endowments.

Product overview

Caritasverband Darmstadt e. V. is a Catholic social services organization providing a comprehensive range of counseling and assistance services to the Darmstadt region and surrounding areas. The organization offers social counseling, family and pregnancy counseling, addiction support, migration services, care services, senior counseling, youth and child welfare, psychiatric care, and crisis intervention. Services are delivered through physical locations across multiple districts (Darmstadt, Bergstraße, Odenwaldkreis, Darmstadt-Dieburg) as well as online counseling platforms. The organization employs approximately 1,400 staff members and engages around 3,000 volunteers. Note: Caritasverband Darmstadt is a social services provider, not a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Allgemeine Sozialberatung (General Social Counseling) Free, anonymous counseling for individuals and families in southern Hesse facing general social crises, including support with Bürgergeld, Sozialhilfe, unemployment, housing problems, applications, and correspondence with authorities, provided at Caritaszentren and online through caritas.de.
• Suchthilfezentrum (Addiction Counseling Center) Outpatient addiction counseling and treatment covering alcohol, drugs, medications, gambling, and digital media addiction, including a mentorship/lotse network (Lotsennetzwerk) and the HaLT project for underage alcohol prevention, serving affected individuals and family members.
• Kinder- und Jugendhilfe (Youth Welfare Services) Youth welfare services including Erziehungsberatung (parenting counseling), guardianship and legal representation, residential care homes (Weihbischof-Guballa-Haus), supervised living arrangements, mother-child groups, and family sponsorship projects.
• Seniorenberatung und Pflege (Senior Counseling and Care) Senior advisory services for elderly individuals across Bergstraße, Heppenheim, Bürstadt, Lampertheim, and Eppertshausen, plus residential care homes (e.g., Caritasheim St. Elisabeth Bensheim, Seniorenzentrum St. Hildegard), assisted living, dementia care, and home care.
• Online-Beratung (Online Counseling Portal via caritas.de) Anonymous, free digital counseling portal covering 18 service areas including general social counseling, parents/family, HIV/AIDS, hospice/palliative care, men/boys counseling, children/youth, mother/father cures, living in old age, migration, guardianship, debt, pregnancy, criminal offending, addiction, grief, and U25 suicide prevention.
• Migrationsdienst (Migration Services) Migration and integration support including psychosocial center for refugees (Psychosoziales Zentrum für Geflüchtete – Südhessen), integration courses, German language courses, and family reunification support.
• Caritas-Krisendienst Südhessen (Crisis Intervention South Hesse) Crisis intervention service for individuals experiencing mental health crises or acute psychiatric emergencies in southern Hesse.
• Gemeindepsychiatrische Zentren (Community Psychiatric Centers) and Betreutes Wohnen (Supported Housing) Community psychiatric care centers, supported housing for mentally ill individuals, day rehabilitation (Tagesrehabilitation 'Am Birkenweg'), inclusive bistro (Bistro D42), and employment projects for people with mental illness.
• Frühberatungsstellen (Early Childhood Counseling Centers) Early intervention counseling for families with developmentally at-risk children, providing ergotherapy, speech therapy, physiotherapy, and psychomotor therapy at locations in Darmstadt, Dieburg, Groß-Umstadt, Pfungstadt, and Reinheim.
• Kindertagespflege (Child Day Care) Child day care services (Tagespflege) supporting families with placement and care for children in southern Hesse.
• Allgemeine Lebensberatung (General Life Counseling) Free, anonymous life counseling services for individuals in life crises, available at centers in Darmstadt-Eberstadt, Pallaswiesen-/Mornewegviertel, Dieburg, Erbach, and Heppenheim.
• Ehe-, Familien- und Lebensberatung (Marriage, Family, and Life Counseling) Counseling for couples, families, and individuals around relationship, marriage, family, and life issues across the southern Hesse service area.
• Hilfe bei Schwangerschaft (Pregnancy Support Services) Counseling and material support for pregnant women, new mothers, and families with infants, including the Babykleiderkammer in Erbach, the Kinder Willkommen project, and the Teenagerprojekt Darmstadt.
• Hilfe bei Schulden (Debt Counseling) Free debt advisory services (Schuldnerberatung) for individuals and families facing financial hardship, debt spirals, or insolvency issues.
• Gewaltprävention und Institutionelles Schutzkonzept (Violence Prevention and Institutional Safeguarding) Formalized violence prevention and safeguarding framework covering three levels of sexualized violence (boundary violations, verbal sexual harassment, and criminal offenses), supported by trained Präventionskräfte (prevention staff) and external partner Wildwasser Darmstadt e.V., under oversight of the Diocese of Mainz.

Quantifiable outcome

• Free social counseling and support for all members of the public across 6+ districts in southern Hesse

Named customers3 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Wildwasser Darmstadt e.V.coreImplementation/ SI/ Consulting Partner · 1 January 2020Wildwasser Darmstadt e.V. serves as the external partner providing professional support and accompaniment for the organization's violence prevention and safeguarding program (Gewaltprävention). Wildwasser trains the organization's Präventionskräfte (prevention staff), supports the development of the institution's protection concept (Institutionelles Schutzkonzept), and provides ongoing guidance on handling cases of sexualized violence across three escalation levels. This is a critical compliance and safeguarding partnership under the oversight of the Diocese of Mainz.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Der Paritätische Wohlfahrtsverband: The umbrella for non-confessional social-service providers in Germany, offering comparable free counselling, family support, and elderly services. Direct peer in operating model and public-sector contract bidding, but without the church-affiliated positioning.
• AWO (Arbeiterwohlfahrt): AWO is a secular welfare association offering youth welfare, elderly care, addiction services, and migration support with the same SGB-contracted, free-service model. Directly comparable as a competing welfare-association provider in the same regional tender markets.
• Malteser Deutschland: Catholic-order-affiliated provider of social and care services (migration, elderly care, youth welfare, hospice) with a comparable institutional footprint and government-contracted operating model across Germany.
• Deutsches Rotes Kreuz (DRK): The German Red Cross delivers overlapping social services — refugee support, elderly care, family services, migration counselling — across Hesse and nationally under a comparable humanitarian-confessional umbrella. Directly comparable in service portfolio, contract-funded revenue model, and volunteer-driven operating model.
• Diakonie Deutschland: The Protestant counterpart to Caritas, Diakonie operates the same model of free, government-contracted social services (elderly care, migration, addiction, youth welfare) under ecclesiastical oversight. Directly comparable in service breadth, funding model, and institutional positioning, with the only differentiator being confessional affiliation.
• Johanniter-Unfall-Hilfe: Protestant-order welfare provider delivering elderly care, youth services, migration support, and social counselling — overlapping with Caritasverband Darmstadt's service mix under a parallel ecclesiastical umbrella structure.

Regional players

• Caritasverband München und Freising: Larger southern-German Caritas association operating under the same national umbrella with comparable service mix. Useful for benchmarking scale and service-design best practice across the Caritas network.
• Caritasverband Frankfurt e. V. Sibling Caritas association covering the adjacent Frankfurt region. Comparable operating model, service portfolio, and governance structure, but in a different geographic catchment. Useful for benchmarking and inter-association cooperation.
• Caritasverband Köln: Major metropolitan Caritas association with comparable full-lifecycle service portfolio, useful as a network-benchmark peer operating under the same Deutscher Caritasverband affiliation in a different geography.
• Sozialwerk Darmstadt: Local Darmstadt-area social service provider offering elderly care, disability support, and family services. Directly competing for the same regional SGB contracts and donor pool within Caritasverband Darmstadt's core geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/caritasdarmstadt
• LinkedInlinkedin.com/company/caritasverband-darmstadt
• Instagraminstagram.com/caritas.darmstadt

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Caritasverband Darmstadt