Cáritas Diocesana de Orihuela-Alicante

What Cáritas Diocesana de Orihuela-Alicante does

Cáritas Diocesana de Orihuela-Alicante is a non-profit Catholic charitable organization registered in Spain as the official charitable organism of the Diocese of Orihuela-Alicante, founded in 1960 and operating under the ecclesiastical authority of the Obispado de Orihuela-Alicante as part of the Cáritas Española national confederation (70 diocesan Cáritas). The organization delivers integrated social services through a decentralized network of 137 parish Cáritas units (Cáritas parroquiales) and four physical offices in Alicante (headquarters), Elche, Orihuela, and Elda, supported by street outreach teams in five municipalities and residential/housing resources in five locations. Its core service portfolio spans basic needs assistance (food, clothing, medicines, utilities), housing and homelessness services, legal aid (particularly immigration law), employment integration through insertion enterprises, psychological support, family and childhood programs, elderly accompaniment, gender violence prevention, and humanitarian emergency response.

The organization's revenue model is multi-streamed, drawing on recurring individual memberships (socios), one-time donations (web, bank transfer, Bizum, SMS to shortcode 38014), corporate and institutional giving, legacies and testaments (exempt from inheritance tax under Law 49/2002), public administration grants, and modest commercial income from fair trade stores in three locations and insertion enterprise services. The technology stack is conventional and modest: a WordPress/CMS-based website (caritasoa.org) with Google Analytics, Google Workspace for internal operations, Microsoft Forms for application capture, and WhatsApp for beneficiary communication. Operations are certified under UNE-EN ISO 9001:2015 (Ed. 2, 03/02/2025) for communication, awareness, volunteering, and reception center programs.

In 2024, Cáritas Diocesana de Orihuela-Alicante directly accompanied 15,721 people (a 9.27% decline reflecting higher-complexity cases) and reached 27,891 total beneficiaries, with economic aid rising 53% year-on-year. The 2025 Memoria reports more than 23,000 people helped, with housing exclusion and administrative irregularity as the dominant exclusion factors. Sixty-six percent of those served were women and approximately 67% were of foreign non-EU origin. The organization maintains management costs below 6% of total investment (a discipline held for over two decades across the confederation) and is governed by its own direction under Cáritas Española, with employment of 45 staff supplemented by an extensive parish volunteer base.

Name

Cáritas Diocesana de Orihuela-Alicante

Legal name

CÁRITAS DIOCESANA DE ORIHUELA-ALICANTE

Website

https://caritasoa.org

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

11–50 employees

Short description

Cáritas Diocesana de Orihuela-Alicante is a Catholic non-profit (founded 1960) delivering charitable social services through 137 parish units across the Diocese of Orihuela-Alicante in Spain, serving approximately 23,000 beneficiaries annually with food, housing, legal, employment, and humanitarian aid programs.

Ownership category

akta.pro rank

Product category

Humanitarian & Social Services

NAICS

Individual and Family Services (6241), Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAJAG

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling)

Business & Public Services/Nonprofit, NGO & Social Services/Religious & Faith-Based Organizations

SECONDARYBPAGAEAB

Housing Assistance & Homeless Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGAEAD

Domestic Violence & Abuse Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGACAC

Community Health, Prevention & Health Education

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Social assistance services
• Humanitarian aid
• Poverty relief programs
• Employment insertion services
• Charitable action

Headquarters

HQ city

Alicante

HQ country

Spain

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Member/Recurring Donations (Socios): Individuals become recurring members (socios) with periodic donations (monthly, quarterly, semi-annual, or annual). These provide predictable income and enable tax deduction certificates (80% deductibility for first 250 euros, 40% thereafter for individuals).
2. One-Time Donations: Individual donors make single contributions through website, bank transfer, Bizum, or SMS (keyword 'Cáritas' to 38014, cost 6 euros per message). Donations can be directed to specific causes: Social Action, Employment and Solidarity Economy, International Cooperation, General purposes, or Emergencies.
3. Corporate and Entity Donations: Companies and institutions make donations with enhanced tax benefits: 40% deductibility for general donations; 50% deductibility if donated to same entity for 2+ consecutive years. Companies can also donate professional expertise, employee volunteer time, or engage in cause marketing campaigns.
4. Legacies and Testaments: Individuals include Cáritas in their wills (testamento sólido). Legacies allow donors to assign specific assets or funds to Cáritas. Such donations are exempt from inheritance taxes and corporate tax as a nonprofit organization under Law 49/2002.
5. Public Administration Funding: Government grants and subsidies from various administrative levels. In 2025, Spanish public administrations contributed 151.8 million euros to Cáritas confederation programs (29% of total income). The balance of income was 71% private origin.
6. Solidarity Products and Services: Sale of fair trade products (comercio justo) through three physical stores in Orihuela, Elche, and Alicante. Services from insertion enterprises (messenger services, printing, cleaning) are also offered to corporate clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels9 records

Core offering

Cáritas Diocesana de Orihuela-Alicante delivers charitable social action through a network of 137 parish-level Cáritas units across the Diocese of Orihuela-Alicante (Spain). Services cover basic-needs assistance (food, clothing, medicines, utilities, school supplies), housing support and homelessness programs, employment integration via insertion enterprises and personalized itineraries, legal advice (especially immigration law), psychological support, family/childhood/elderly accompaniment, gender-violence prevention, fair-trade retail sales, and emergency humanitarian response coordinated with the international Cáritas network.

Product overview

Cáritas Diocesana de Orihuela-Alicante is a charitable organization of the Catholic Church that operates as a coordinated network of 137+ parish Cáritas units providing social assistance and development services. The organization offers a comprehensive portfolio of products and services organized around social action, including direct assistance programs (basic needs, housing, legal services), employment and social economy initiatives (insertion enterprises, training), emergency humanitarian response, and donation/legacy programs. The organization also operates retail operations through fair trade stores and maintains media presence via podcasts and radio programming. Services are delivered through parish networks, diocesan projects, and volunteer participation across the Diocese of Orihuela-Alicante.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic Needs Assistance Direct support program providing food, clothing, footwear, child hygiene products, school meals, transportation, medicines, and utility payments (electricity, gas) for people and families in difficulty. Delivered free of charge through parish Cáritas and interparish offices.
• Employment and Training Programs Pathways to employment through personalized labor-insertion itineraries, training workshops, and insertion enterprises where participants can work while training. Targeted at unemployed people at risk of social exclusion.
• Psychological Support Guidance and assistance for situations of loneliness, uprooting, violence and other vulnerability and exclusion factors, delivered through parish-based welcoming and listening services.
• Family and Childhood Support Support and protection for families in poverty or facing difficulties through improved coexistence, dialogue support, school support, and leisure activities aimed at preventing intergenerational transmission of poverty.
• Elderly Accompaniment Close and professional care for elderly people based on affection and respect, delivered across all Cáritas programs directed at this demographic, focused on protection from abandonment and precarity.
• Housing Assistance Advisory on payment default situations and eviction processes, plus help for housing adaptation and rehabilitation according to family needs. Includes dedicated housing projects covered by ISO 9001:2015 certification.
• Homelessness Services (People Without Housing) Help for people in exclusion due to lack of housing, including reception at Centro Véritas and parish Cáritas, residential resources in Alicante, Petrer, Orihuela, Guardamar and Elche, and street-outreach teams in Alicante, Elche, Benidorm, Villajoyosa and Calpe. Aimed at improving living conditions and regaining autonomy.
• Legal Services Support in legal matters, especially immigration, housing, criminal, labor and civil law, delivered through volunteer orientation and expertise. Pivotal for regularization of migrants in irregular administrative situations.
• Emergency Humanitarian Response Programs Humanitarian assistance programs responding to international emergencies (Ukraine, Venezuela, Myanmar, Holy Land) and domestic disasters (DANA flooding October 2024), coordinated through Cáritas Española, Cáritas Internationalis and partner Cáritas organizations.
• Insertion Enterprises (Social Businesses) Social businesses including messenger services, printing and cleaning services, sold to corporate clients, providing employment for people in social exclusion situations as part of the Cáritas solidarity-economy network.
• Fair Trade Products (Comercio Justo) Fair-trade products sold through three physical stores in Orihuela, Elche and Alicante, promoting equitable trade practices and funding Cáritas programs. Open to consumers and ethical-trade supporters.
• Solidary Testament / Legacy Program Program enabling individuals to include Cáritas Diocesana in their wills ('testamento sólido'), prolonging their solidarity commitment after death and supporting poverty eradication and social-inclusion efforts. Legacies are exempt from inheritance tax under Law 49/2002 (suggested minimum €800 to support a family of three).

Quantifiable outcome

• 15,721 people directly accompanied in 2024, reaching 27,891 total beneficiaries through parish network
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature2 records

Partnerships

15 partnerships are on record, tiered core, major and minor.

• Cáritas VenezuelacoreStrategic or Co-development Partner · 24 June 2026Cáritas Venezuela operates 37 diocesan Cáritas, over 600 parish Cáritas, and thousands of volunteers across Venezuela. Cáritas Española has committed 1 million euros for earthquake response (June 2026) and maintains a 30+ year partnership. The network of 37 Cáritas diocesanas enables rapid needs assessment and humanitarian delivery.
• Caritas Myanmar / Cáritas MyanmarmajorStrategic or Co-development Partner · 28 March 2025Local partners of Cáritas Española in Myanmar responding to the March 28, 2025 earthquake (magnitude 7.7). Cáritas Española contributed 100,000 euros. Local partners distributed food, water, essential items to affected families, and provided temporary lodging in churches and parishes.
• Cáritas EspañolacoreStrategic or Co-development Partner · 1 January 2025National confederation of 70 diocesan Cáritas organizations in Spain. Cáritas Diocesana de Orihuela-Alicante is part of this confederation. In 2025, Cáritas Española invested 529.9 million euros to accompany 2.1 million people. The confederation coordinates national campaigns, international cooperation, policy advocacy, and shared resources including the FOESSA research foundation.
• Cáritas Ukraine and Cáritas-Spes UkrainecoreStrategic or Co-development PartnerTwo Cáritas organizations operating in Ukraine since 2010 (Donbass since 2014). Since February 2022, they have accompanied over 5.6 million people. Cáritas-Spes has repaired 3,387 homes, provided 5,625 tonnes of aid, and maintains family homes, social dining halls, and rehabilitation centers. Cáritas Española has allocated over 18 million euros since conflict began.
• Caritas InternationalismajorStrategic or Co-development PartnerGlobal federation of national Catholic charitable organizations. Coordinates international humanitarian response and provides framework for Cáritas network's global operations. Engaged in Myanmar earthquake response under the leadership of Cáritas Venezuela.
• CRS (Catholic Relief Services / Cáritas Estados Unidos)majorStrategic or Co-development PartnerUS-based Catholic charitable organization and member of Caritas Internationalis. Cooperating with Cáritas Española in Venezuela earthquake response, deploying representatives alongside other allied Cáritas (Germany, Latin America and Caribbean, Puerto Rico).
• Cáritas AlemaniamajorStrategic or Co-development PartnerGerman national Cáritas organization cooperating in Venezuela earthquake response alongside Cáritas Española, CRS, Cáritas América Latina y Caribe, and Cáritas Puerto Rico.
• Cáritas América Latina y CaribemajorStrategic or Co-development PartnerRegional federation of Cáritas organizations in Latin America and the Caribbean, cooperating in Venezuela earthquake response.
• Cáritas Puerto RicominorStrategic or Co-development PartnerPuerto Rico national Cáritas, member of Caritas Internationalis network, cooperating in Venezuela earthquake response.
• Cáritas JerusalénmajorStrategic or Co-development PartnerLocal Caritas operating in the Holy Land providing healthcare (32,000 people attended), mental health support (2,500 children and caregivers), economic assistance to 3,500 households in Gaza and Cisjordania, winter assistance, and water distribution.
• Cáritas Polonia, Eslovaquia, Hungría, Rumanía, Moldavia, Bulgaria, República ChecamajorStrategic or Co-development PartnerBorder country Cáritas organizations working in the Ukraine crisis response network, providing dignified reception, human trafficking prevention, safe migration promotion, and local integration support. Coordinating for safe returns and improved coordination ahead of Temporary Protection Directive ending in 2027.
• COPE (Cadena de Ondas Populares Españolas)majorGTM or Marketing PartnerSpanish Catholic radio network broadcasting Cáritas programming. The program 'Cáritas Contigo' airs weekly on Sundays on COPE stations in the Diocese of Orihuela-Alicante, covering Cáritas' daily work and social issues. 'Iglesia Noticia' segment features Cáritas activities.
• Obispado de Orihuela-Alicante (Diocese of Orihuela-Alicante)coreStrategic or Co-development PartnerThe Diocese of Orihuela-Alicante is the ecclesiastical authority under which Cáritas Diocesana operates as the official charitable organism of the Church. Cáritas acts 'in the name and representation' of the Christian community, inspired by the Gospel and Catholic Social Doctrine. The Diocese provides institutional framework, church infrastructure for services, and coordinates through the Secretariado Diocesano de Pastoral del Trabajo.
• Fundación FOESSAmajorStrategic or Co-development PartnerResearch foundation coordinated by Cáritas Española producing annual reports on social exclusion and development in Spain. Publishes the influential FOESSA reports on poverty and social cohesion, including the IX Informe FOESSA (2025) referenced in Cáritas' public communications.
• Conferencia Episcopal EspañolamajorStrategic or Co-development PartnerSpanish Bishops' Conference provides institutional support and coordination for Cáritas as the charitable arm of the Catholic Church in Spain. References Catholic Social Doctrine and supports Cáritas' advocacy work on labor rights, migration, and social justice.

Scale indicators30 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ACCEM: National NGO specialized in migrant and refugee support, including housing, employment integration, and social accompaniment. Closely comparable service lines and target population, especially in the area of administrative regularization.
• Cáritas Diocesana de Madrid: Largest diocesan Cáritas in Spain by scale, running parish networks, social housing, employment programs, and humanitarian campaigns. Directly comparable model and service portfolio, though operating in a larger and more urban diocese.
• CEAR (Comisión Española de Ayuda al Refugiado): Spain's leading refugee and migrant assistance NGO. Overlaps directly with Cáritas' migration services — regularization support, legal advice, housing — and competes for the same funding pools and beneficiary pool.
• Cáritas Diocesana de Valencia: Adjacent diocesan Cáritas within the same Valencia region. Operates a parallel parish-based model delivering social assistance, employment integration, and emergency response, making it the closest geographic and operational peer.

Emerging players

• Mensajeros de la Paz: Spanish Catholic-inspired NGO operating social programs for vulnerable populations including elderly care, family support, and homelessness services — overlapping with several Cáritas service lines and competing for similar donor and grant funding.

Broad incumbents

• Cruz Roja Española: Spain's principal humanitarian organization providing parallel social services (food assistance, emergency response, migrant support, employment programs). Comparable as a large-scale, multi-channel charitable provider in the same sector.
• Cáritas Española: National confederation and parent body of Cáritas Diocesana de Orihuela-Alicante. Coordinates 70 diocesan Cáritas, allocates funding (529.9M€ in 2025), and operates international cooperation and advocacy programs — directly comparable as the apex of the same network.
• Cáritas Internacional (Caritas Internationalis): Global Catholic charitable confederation to which Cáritas Diocesana de Orihuela-Alicante belongs through Cáritas Española. Comparable as the apex of the global network that coordinates emergency response and shared programs.

Others

• Manos Unidas: Catholic NGO focused on international development cooperation. Comparable as a sister Catholic organization leveraging similar donor demographics and parish networks for fundraising, with overlapping international emergency programming.
• Fundación FOESSA: Research foundation coordinated by Cáritas Española that produces the annual FOESSA reports on poverty and social exclusion. Comparable as an adjacent institutional player shaping the evidence base for Cáritas' advocacy and programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC3QfmEDBxq7t8bN5x3zP1_g
• Facebookfacebook.com/caritasoa
• Instagraminstagram.com/caritasoa
• LinkedInlinkedin.com/company/caritasoa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Cáritas Diocesana de Orihuela-Alicante