CARITAS Shrewsbury

What CARITAS Shrewsbury does

Caritas Diocese of Shrewsbury is a Catholic charitable organization founded in 2017 as the social action and social justice agency of the Diocese of Shrewsbury, operating as a nonprofit under the Church's institutional framework. The organization delivers a portfolio of free community services to children, families, refugees, and individuals experiencing disadvantage across the Diocese of Shrewsbury, spanning North West England and Shropshire. Its service portfolio includes the Hope Project Foodbank (providing 1,100+ meals per week at COVID-19 peak), refugee support via The Well Project and hotel-based work, parenting programmes (Nurturing Programme, Talking Teens), counselling services (integrative, CBT, hypnotherapy, Rewind Therapy), bereavement and mindfulness groups, the SENsitive Group for families with special educational needs, and the Mend Minds Group for men's mental health. The organization also runs fundraising campaigns including the Good Shepherd Appeal, Caritas at Christmas, and Steps of Hope.

The core technology is a basic social services delivery platform built on a WordPress website (caritasshrewsbury.org.uk), with no proprietary technology stack, no API, and no AI or data infrastructure; service delivery is human-led through four physical offices in Wallasey (headquarters), Manchester, Crewe, and Shrewsbury. The business model is purely donation- and grant-funded, with services provided free of charge to beneficiaries and revenue derived from parish collections, school fundraising appeals, individual donations, and grants from trusts and foundations including the National Lottery Community Fund, Albert Gubay Foundation, AllChurches Trust, Church Urban Fund, and Buzz. The organization reported 10 employees and 40+ volunteers, and its GTM motion is community-led, relying on parish referrals, school networks, partner organizations, and word-of-mouth rather than any conventional sales infrastructure.

Name

CARITAS Shrewsbury

Legal name

Caritas Diocese of Shrewsbury

Website

https://caritasshrewsbury.org.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Caritas Diocese of Shrewsbury is a Catholic charitable organization founded in 2017 that delivers free family support, refugee services, foodbank, parenting programmes, and counselling to children, families, and communities across the Diocese of Shrewsbury in North West England, funded through donations and grants.

Ownership category

akta.pro rank

Product category

Charitable Community Social Services

NAICS

Individual and Family Services (6241), Religious Organizations (8131), Emergency and Other Relief Services (624230), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Humanitarian Aid & Relief Ministries (BPAGAJAF)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Community social services
• Family support programmes
• Refugee assistance services
• Food poverty relief
• Charitable nonprofit services

Headquarters

HQ city

Wallasey

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Funding: Caritas operates as a charitable organization funded through donations from parishes, schools, individuals, and grant funding from trusts and foundations. The organization runs fundraising appeals including the Good Shepherd Appeal, Caritas at Christmas Appeal, and crisis fund campaigns. Funding also comes from government and lottery grants.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

CARITAS Shrewsbury is the social action and social justice agency of the Diocese of Shrewsbury, delivering free charitable services to children, families, communities and parishes across North West England and Shropshire. Its core offerings include family support and parenting programmes, refugee and asylum seeker assistance, foodbank operations, counselling and bereavement services, community development projects, and seasonal fundraising campaigns. Services are delivered free of charge to beneficiaries through parish centres, schools, and dedicated offices.

Product overview

CARITAS Shrewsbury operates as the social action and social justice agency of the Diocese of Shrewsbury, offering a portfolio of interconnected community services. The core service areas include: family support through parenting programmes (Nurturing Programme, Talking Teens); refugee assistance via the Hotel Work programme, The Well Project, and Community Sponsorship; emergency food provision through the Hope Project Foodbank; therapeutic services encompassing bereavement support, counselling (integrative, CBT, hypnotherapy, Rewind Therapy), and mindfulness groups; community development through Stronger Together groups, Building Bridges, and Community Projects; and seasonal fundraising campaigns (Good Shepherd Appeal, Caritas at Christmas, Steps of Hope). The organization serves communities across Wirral, Wythenshawe, Crewe, and Shrewsbury through multiple office locations.

Differentiator

Problem solved

Functional benefit

Brands

• The Well Project: Project providing information, advice, support services and activities to refugees including hotel work and ESOL teaching
• Hope Project
• Nurturing Programme
• SENsitive Group
• Mend Minds Group

Products and services

• School Project Educational support services delivered to schools within the Diocese of Shrewsbury, supporting children, families and school communities.
• Nurturing Programme A parenting programme supporting parents and carers to improve family relationships and emotional health through self-awareness, appropriate expectations, empathy and positive discipline.
• Talking Teens
• Refugee Project
• The Well Project Information, advice, support services and activities for refugees housed in hotels near Manchester Airport, helping them integrate into the wider community, including ESOL teaching.
• Community Projects
• Family Toolbox
• Hope Project Foodbank Food bank service operating from St Aidan's Centre in Wythenshawe, providing food parcels to individuals and families in crisis, including delivery services, with over 40 volunteers involved since launch.
• Counselling Services
• Stronger Together Groups
• Building Bridges Project
• Bereavement Group Therapeutic support group for individuals experiencing grief and loss, including a focused Therapeutic Bereavement Group developed in response to community need.
• SENsitive Group
• MENd Minds Group
• Mindfulness Group
• Hotel Work
• Community Sponsorship

Quantifiable outcome

• 170 people engaged in Building Bridges dialogue and training, 1000+ reached through awareness raising
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Diocese of ShrewsburycoreStrategic or Co-development PartnerParent organization - Caritas is the social action and social justice agency of the Diocese of Shrewsbury, operating under the Church's mission to serve communities.
• NCVO (National Council for Voluntary Organisations)coreStrategic or Co-development PartnerPartner organization providing support and network resources for voluntary sector organizations.
• St Vincent de Paul SocietycoreStrategic or Co-development PartnerCatholic charitable organization partner in social action and community support.
• Nugent CareminorStrategic or Co-development PartnerPartner organization - adoption services transferred to Nugent Care; ongoing collaborative relationship.
• Cracking Good FoodminorStrategic or Co-development PartnerPartnership for distributing nourishing meals alongside foodbank support at Hope Project.
• Greater Manchester Catholic parishescoreStrategic or Co-development PartnerPartnership with Catholic parishes in Wythenshawe for The Hope Project addressing social isolation and food poverty.
• Wythenshawe Community Housing TrustminorStrategic or Co-development PartnerPartnered with for Building Bridges Project community connector event.
• CAFOD (Catholic Agency for Overseas Development)minorStrategic or Co-development PartnerPartner in international Caritas network and Ukraine humanitarian response.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Trussell Trust: National network of foodbanks including likely partners of the Hope Project Foodbank. Operates the same foodbank/community relief model at far greater scale across the UK, providing a comparable reference point for food poverty service delivery.

Emerging players

• Refugee Action: National charity supporting refugees and asylum seekers with integration, advice, and advocacy services. Comparable to Caritas's Well Project/Hotel Work refugee services, though operating at a larger scale and broader geography.
• Home-Start Wirral / Home-Start UK: Family and parenting support charity providing volunteer-led home visiting and parenting programmes. Closely comparable to Caritas's Nurturing Programme and Talking Teens parenting services in the same regional catchment.

Direct peers

• CAFOD (Catholic Agency for Overseas Development): Official Catholic aid agency for England and Wales; an international/longer-established counterpart and existing partner of Caritas Shrewsbury on Ukraine humanitarian response. Comparable faith-based, donation-funded humanitarian model.
• Church Urban Fund: Church of England-backed charity tackling poverty and social exclusion through community programmes and grants. Existing funder of Caritas Shrewsbury and operates with a similar faith-based, parish-anchored community development model.
• Caritas Diocese of Leeds: Catholic diocesan social action agency providing family support, refugee services, and community projects across West Yorkshire. Direct peer operating under the same national Caritas network model with similar faith-based social services delivery.
• Caritas Salford: Catholic diocesan social action agency covering the Diocese of Salford, offering a comparable portfolio of refugee support, foodbank, family support, and community projects funded through donations and grants. Highly comparable in mission, funding model, and service mix.
• St Vincent de Paul Society (England & Wales): Large Catholic charitable organisation providing practical assistance (food, furniture, befriending) to people in need across England and Wales. Already a listed partner of Caritas Shrewsbury and operates an overlapping parish-based delivery model.

Regional players

• Local Mind (Manchester Mind / Mind Wirral): Regional mental health charities providing counselling, bereavement support, and wellbeing services in the same North West geographies Caritas serves. Caritas's counselling, bereavement groups, and Mindfulness/MENd Minds Groups overlap directly with their service offer.
• Nugent Care: North West England charitable social care provider delivering family, education, and adoption services. Took over Caritas Shrewsbury's adoption services and remains a named partner; operates overlapping family and community services in the same geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CaritasDio
• Facebookfacebook.com/CaritasDioceseShrewsbury
• LinkedInlinkedin.com/company/caritas-shrewsbury

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARITAS Shrewsbury