Caritas Diocesana Veronese

What Caritas Diocesana Veronese does

Caritas Diocesana Veronese (commonly Caritas Verona) is a non-profit charitable organization founded in 1971 and headquartered in Verona, Italy, operating as the official social outreach arm of the Diocese of Verona within the broader Caritas Italiana and international Caritas network. The organization delivers a broad portfolio of social welfare services across the Verona diocese, targeting people in conditions of poverty and social fragility, immigrants and migrants, youth and young volunteers (Young Caritas), elderly populations, women in vulnerable situations (Rete Donna), and prison inmates and ex-offenders (Progetto Esodo).

Its service architecture is organized around a network of Centri di Ascolto (listening centers), a Sportello Unico Accoglienza (single reception desk) for coordinated intake, Empori della Solidarietà (social grocery stores), a permanent emergency housing fund (Fondo permanente per l'emergenza abitativa), immigration information services through the ESAI (Equipe Supporto Socio-Amministrativo per l'Immigrazione) project, Pronto Intervento Sociale (emergency social response), job placement assistance, the Officina Culturale (cultural inclusion workshops), and an Osservatorio delle povertà e delle risorse (poverty and resources observatory). Supporting digital tools include the Ehilapp application, which helps citizens locate and access social services, and the Mappatura Risorse territorial resource-mapping platform.

The organization does not generate commercial revenue; services are delivered free of charge to beneficiaries. Funding is sourced from private donations, annual 5x1000 and 8x1000 tax designation campaigns, the Fondo Povertà of Italy's Ministry of Labour and Social Policies (channeled through ATS Ven22 co-design arrangements), and the broader Diocese institutional network. Strategic institutional partners include the ATS Ven22 consortium, Hermete and CittImm (immigrant advocacy), ULSS9 Scaligera and CESAIM (healthcare for immigrants), and the Diocesi di Verona parish network. Caritas Diocesana Veronese employs 23 staff and supplements operations with a sizeable volunteer and parish-based workforce.

Name

Caritas Diocesana Veronese

Legal name

Caritas Diocesana Veronese

Website

https://caritas.vr.it

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Caritas Diocesana Veronese is a Catholic non-profit charitable organization in Verona, Italy, providing free social welfare services—including food aid, housing support, immigration guidance, youth programs, and prison reintegration—to vulnerable populations across the Verona diocese, funded by donations, tax designations, and public grants.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Reentry & Justice-Involved Support Services (BPAGAEAN)

Keywords

• Social assistance services
• Food aid distribution
• Immigration support
• Emergency social services
• Community volunteer programs

Headquarters

HQ city

Verona

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels6 records

Marketing channels5 records

Core offering

Caritas Diocesana Veronese is the Catholic Diocese of Verona's charitable social outreach body, providing free social assistance, listening and reception services, food aid through Solidarity Emporiums, housing support, emergency social intervention, immigration guidance, youth and elderly programs, women's and prison reintegration services to individuals and families in vulnerable conditions across the Verona diocese. It also operates a poverty observatory and informational guides on immigration law.

Product overview

Caritas Diocesana Veronese offers a comprehensive portfolio of social welfare services organized as interconnected programs rather than a unified technology product. The core offering includes listening centers (Centri di Ascolto), the Sportello Unico Accoglienza single-window reception service, and the Osservatorio delle povertà e delle risorse poverty research observatory. Supporting services include Empori della Solidarietà (food assistance stores), Pronto Intervento Sociale (emergency social intervention), and the Officina Culturale (cultural workshop). Digital engagement tools include the Ehilapp mobile/web application for finding social services and the Young Caritas youth engagement platform. Additional specialized programs cover immigration support (including the ESAI informational guide), housing assistance, elderly care (Anziani), youth programs (Giovani), the Rete Donna women's network, health services (Salute), prison reintegration (Progetto Esodo), and distance support programs. This is a social services organization, not a commercial technology platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Centri di Ascolto (Listening Centers) Network of physical listening centers across the Verona diocese providing reception, guidance, and initial social support to people in need, with referrals to Caritas programs and external services.
• Sportello Unico Accoglienza (Single Reception Desk) Single-window reception service that provides initial reception and guidance for people seeking social support, integrating referrals to multiple Caritas programs and external social services.
• Empori della Solidarietà (Solidarity Emporiums) Community food-distribution centers providing food aid to vulnerable individuals and families in the Verona area through a social-grocery model.
• Pronto Intervento Sociale (Social Emergency Response) Emergency social intervention service providing immediate assistance and support for people in crisis situations across the Verona territory.
• Osservatorio delle povertà e delle risorse Observatory that monitors poverty conditions and community resources to inform social policy and intervention, producing territorial data on fragility and resources.
• Ehilapp Digital tool/app developed by Caritas Verona to help citizens find and access social services and resources in the Verona territory.
• Young Caritas Youth-oriented program and platform that engages young people in volunteer work, mission trips, and community service activities in the Verona diocese.
• Officina Culturale Cultural workshop program promoting social inclusion and community engagement through cultural activities for vulnerable populations.
• ESAI – Equipe Supporto Socio-Amministrativo per l'Immigrazione Specialized team and informational guide service providing authoritative guidance on immigration law, residency rights, and social integration procedures for citizens and operators in the Verona area.
• Progetto Esodo (Prison Reintegration Program) Restorative justice program supporting prison inmates and ex-offenders with social reintegration, community service alternatives, and re-entry pathways in the Verona diocese.
• Rete Donna (Women's Network) Women's network providing anti-violence support, women's shelter, residence permits for victims of domestic violence, and assistance for women in situations of vulnerability.

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• ATS Ven22 (Ambito Territoriale Sociale 22)coreStrategic or Co-development PartnerCaritas Verona participates in co-designed social programs with ATS Ven22, co-funded by the Fondo Povertà of the Ministero del Lavoro e delle Politiche Sociali. Programs include integrated social services, Pronto Intervento Sociale (Social Emergency Response), and Intercultural Mediation under the 'Servizi integrati e trasversali a supporto dei servizi sociali' co-design project.
• Hermete (ESAI – Equipe Supporto Socio-Amministrativo per l'Immigrazione)coreStrategic or Co-development PartnerHermete is a partner in the ESAI (Equipe Supporto Socio-Amministrativo per l'Immigrazione) initiative together with Caritas/CittImm, producing the 'Verona e Immigrazione' informational guide for citizens and operators on immigration law and procedures in the Verona territory.
• CittImm (Rete Cittadini Immigrati)coreStrategic or Co-development PartnerCittImm (Rete Cittadini Immigrati) co-produces the ESAI immigration guide and collaborative information resources with Caritas, contributing to the broader network of immigrant support in the Verona area.
• ULSS9 Scaligera (Azienda Unità Locale Socio-Sanitaria 9)minorStrategic or Co-development PartnerCaritas Verona collaborates with ULSS9 Scaligera on health-related social services, including the CESAIM health clinic for immigrants and access to healthcare for vulnerable populations in the Verona health district.
• CESAIM (Centro Salute Immigrati)minorStrategic or Co-development PartnerCESAIM is a volunteer association operating an ambulatory clinic in partnership with ULSS9 Scaligera that provides medical, nursing, and pharmacological assistance to ENI (Europeo Non Iscritto) cardholders and vulnerable immigrants. Location: Via Salvo d'Acquisto, 5 – Verona.
• Diocese of Verona (Diocesi di Verona) and ParishescoreStrategic or Co-development PartnerCaritas Diocesana Veronese is the official social outreach organization of the Diocese of Verona, operating under the authority of the Bishop and in coordination with parishes across the diocese. It also partners with Centro di pastorale giovanile and Centro missionario diocesano for youth and mission programs.
• Arcobalì (mascot/initiative partner)minorGTM or Marketing PartnerArcobalì is a mascot character associated with the 'Coloriamo i sogni' project, aiming to make music, entertainment, and large events accessible to people at economic or social risk of exclusion, in partnership with Caritas.
• CER.S.I.EI. (Fondazione Comunità Energetica Rinnovabile)minorStrategic or Co-development PartnerFondazione CER.S.I.EI. is a Renewable Energy Community established as a territorial pact between the Church, social organizations, families, enterprises, and local communities in Verona. Caritas Verona participates as a founding partner, contributing to the energy transition as a social mission.

Recent moves7 records

Expansion highlights5 records

Regional players

• Caritas Venezia: The diocesan Caritas of Venice. Closest geographic neighbor to Verona within the same Veneto region, sharing regional ATS-style public co-design arrangements and serving an overlapping territorial typology.
• Fondazione San Zeno: A Verona-based Catholic foundation supporting social and educational initiatives. Comparable as a faith-rooted local foundation operating in the same Verona territory with overlapping community beneficiaries.

Direct peers

• Caritas Roma: The diocesan Caritas of Rome, providing listening centers, food assistance, immigration services, and emergency social response within the Diocese of Rome. Same operational model as Caritas Verona, focused on a different metropolitan diocese.
• Caritas Ambrosiana: The diocesan Caritas of Milan (Archdiocese of Milan). Operates the same listening centers, food emporiums, immigration services, and housing support model as Caritas Verona, but at significantly larger scale in a different territory — the closest direct structural peer.
• Banco Alimentare: Italian food bank foundation operating the national 'Empori della Solidarietà' and food redistribution network. Directly comparable to Caritas Verona's Empori della Solidarietà food aid model at national scale.
• Caritas Torino: The diocesan Caritas of Turin. Operates parallel social services — listening centers, food aid, housing support, immigration programs — under the same Caritas Italiana governance framework in the Piedmont region.

Broad incumbents

• Caritas Italiana: The national umbrella of the Italian Caritas network, coordinating diocesan Caritas branches nationwide. Directly comparable as the macro-level counterpart to Caritas Diocesana Veronese, sharing the same mission, governance model, and 5x1000/8x1000 funding channels.
• Comunità di Sant'Egidio: Italian Catholic lay community running large-scale social programs including homeless assistance, elderly companionship, and immigrant integration across multiple cities. Comparable as a faith-based social service operator with overlapping service lines.
• Croce Rossa Italiana: The Italian Red Cross, operating emergency social assistance, health services, and community support nationwide. Comparable as a wide-reaching non-profit delivering emergency response and social services to vulnerable populations.

Emerging players

• Fondazione Italiana Accenture ETS: A non-profit focused on digital and employment inclusion for vulnerable populations in Italy. Comparable as an emerging player using technology-enabled tools for social service delivery — a partial parallel to Caritas Verona's Ehilapp! approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CaritasVerona
• Instagraminstagram.com/caritasverona
• LinkedInlinkedin.com/company/caritas-diocesana-veronese

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Caritas Diocesana Veronese