Caroline County Sheriff's Office

What Caroline County Sheriff's Office does

The Caroline County Sheriff's Office (CCSO) is the primary, constitutionally authorized, full-service county-wide law enforcement agency for Caroline County, Maryland, providing patrol, criminal investigations, court security, K9 narcotics detection and tracking, dispatch, records management, and professional standards oversight. Founded in 1774, the agency claims 250 years of continuous service and operates from its headquarters at 9305 Double Hills Road, Denton, Maryland, with a sub-station in Federalsburg and service access points across town offices in Federalsburg, Ridgely, Preston, Greensboro, and Goldsboro. Sheriff Donald L. Baker, Jr. has led the agency since December 2022, overseeing five divisions (Patrol, Criminal Investigations, Court Security, Support Services, Professional Standards) with approximately 56 employees, including dedicated K9 handlers (DFC Logan Miller with K9 Ace, plus K9 Odi) and court security officers.

The agency's operating model is government-funded: services are delivered to citizens at no direct charge through Caroline County tax revenue and county government appropriations. Citizen-facing digital infrastructure includes a partnership with CARFAX/CrashDocs for online accident report retrieval, public access to the Maryland Sex Offender Registry, and active social media channels (Facebook, Instagram, Twitter) for community engagement. The agency maintains cross-jurisdictional law enforcement partnerships with Maryland State Police, Delaware State Police, the Department of Natural Resources Police, the Office of the State Fire Marshal, and the Department of Homeland Security, alongside community partners such as the Caroline County Health Department-Behavioral Health (prescription medication drop box), Calvary Baptist Church, Neighbors United to Serve, and St. Luke's Church. Specialized training is sourced from the Eastern Shore Criminal Justice Academy at Wor Wic Community College.

CCSO has no commercial revenue, venture funding, or parent company; it is an arm of Caroline County, Maryland, government. Customer base is the geographically bounded population of Caroline County residents, workers, visitors, and local businesses, with public schools (North Caroline HS, Colonel Richardson HS, Lockerman Middle School) serving as a secondary engagement segment for recruitment and career development. Strategic positioning emphasizes constitutional jurisdiction, community roots, and 24/7 county-wide coverage rather than commercial differentiation.

Name

Caroline County Sheriff's Office

Legal name

Caroline County Sheriff's Office

Website

https://carolinesheriff.net

Company type

Private

Founded year

1774

Operating status

Operating

Headcount range

51–100 employees

Short description

The Caroline County Sheriff's Office is the constitutionally authorized, county-wide full-service law enforcement agency for Caroline County, Maryland, serving residents, workers, and visitors with patrol, criminal investigations, court security, K9, and 24/7 dispatch under Sheriff Donald L. Baker, Jr. since December 2022.

Ownership category

akta.pro rank

Product category

Public Safety / Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Public safety
• Criminal investigations
• Patrol services
• Court security

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Safety Services: As a county government law enforcement agency, the Caroline County Sheriff's Office is funded through public tax revenue and government budgets. Core services including emergency response, patrol, investigations, and court security are provided as essential government functions funded by Caroline County taxpayers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Caroline County Sheriff's Office is a county-wide, full-service law enforcement agency providing 24/7 patrol, criminal investigations, court security, traffic enforcement, emergency response, and community policing to the citizens of Caroline County, Maryland. It also operates specialized units including a K-9 narcotics detection and tracking team, and offers citizen-facing services such as online accident report requests (via CrashDocs), anonymous tip submission, and prescription medication drop-off.

Product overview

The Caroline County Sheriff's Office is a full-service county-wide law enforcement agency serving Caroline County, Maryland with 250 years of continuous service. The agency operates a unified law enforcement platform organized into distinct divisions: Patrol Division provides 24/7 uniformed response and traffic enforcement; Criminal Investigations Division handles felony crimes and homicide investigations; Court Security Division protects judicial proceedings; Support Services Division manages dispatch and records; and Professional Standards Division ensures internal accountability. Specialized capabilities include a K-9 Unit (K-9 Ace and K-9 Odi) for narcotics detection and tracking, and a Prescription Medication Drop Box for community safety. The agency also offers citizen-facing services including online accident report requests via CARFAX/CrashDocs partnership, anonymous tip submission, and deputy sheriff recruitment programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol Division
• Criminal Investigations Division
• Court Security Division
• Support Services Division
• Professional Standards Division
• Online Accident Report Requests
• Prescription Medication Drop Box
• Tip Line (Anonymous Tip Submission)
• Deputy Sheriff Recruitment Program

Quantifiable outcome

• 24/7 availability with emergency contact at (410) 479-2515
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Delaware State PolicecoreOthers · 25 June 2026Assisted in locating and arresting suspect Ryan Gerald Dailey in Delaware after he fled from a traffic stop, demonstrating cross-jurisdictional law enforcement cooperation.
• Eastern Shore Criminal Justice Academy at Wor Wic Community CollegecoreImplementation/ SI/ Consulting Partner · 18 June 2026Intensive police academy program that provides academic instruction, physical fitness training, firearms proficiency, defensive tactics, emergency vehicle operations, and scenario-based exercises for deputy training.
• Caroline County Health Department-Behavioral HealthcoreOthers · 18 May 2026The prescription medication drop box at the Federalsburg Sub-Station was made possible by the Caroline County Health Department-Behavioral Health, enabling safe disposal of unused or expired prescription medications for community safety.
• Denton Police DepartmentcoreOthers · 11 May 2026Partner agency that hosted the Candlelight Vigil at Calvary Baptist Church honoring fallen officers, with CCSO standing alongside fellow law enforcement agencies and community members.
• Calvary Baptist ChurchminorOthers · 11 May 2026Host venue for the Candlelight Vigil honoring fallen officers, opening its doors for the heartfelt gathering attended by CCSO, Denton PD, and community members.
• Maryland State PolicecoreOthers · 30 January 2026Warrant was also outstanding from Maryland State Police for failing to appear in court in Dorchester County. CCSO deputies served 3 FTA warrants on Mr. Waters during warrant service.
• Royal FarmsOthers · 24 January 2026Royal Farms location in Federalsburg (331 Bloomingdale Avenue) where a domestic assault incident was reported to deputies.
• Maryland State PolicecoreOthers · 23 January 2026Partner agency in career coaching session at NCHS and CRHS, along with other agencies including Department of Natural Resources Police, Office of the State Fire Marshal, and Department of Homeland Security.
• Department of Natural Resources PoliceminorOthers · 23 January 2026Partner agency participating in career coaching session at local high schools to discuss law enforcement career opportunities.
• Office of the State Fire MarshalminorOthers · 23 January 2026Partner agency participating in career coaching session at local high schools to discuss law enforcement and public safety career opportunities.
• Department of Homeland SecurityminorOthers · 23 January 2026Partner agency participating in career coaching session at local high schools to discuss federal law enforcement career opportunities.
• Neighbors United to ServeminorStrategic or Co-development Partner · 27 November 2025Local partner organization that helps make the Thanksgiving meal delivery tradition possible, working with CCSO staff and families to deliver meals to citizens in need.
• St. Luke's ChurchminorStrategic or Co-development Partner · 27 November 2025Community partner in the Thanksgiving meal delivery tradition, helping CCSO staff and families deliver meals to citizens in need throughout Caroline County.

Scale indicators1 record

Recent moves7 records

Expansion highlights6 records

Direct peers

• Dorchester County Sheriff's Office: Adjacent Maryland Eastern Shore sheriff's office; Caroline County and Dorchester County share joint warrant and cross-county pursuit activity per CCSO records, indicating a direct operational peer relationship.
• Wicomico County Sheriff's Office: Maryland Eastern Shore sheriff's office serving a slightly larger population but with a similar multi-division structure including patrol, CID, and K9 units. Direct comparable for operational and budget benchmarking.
• Worcester County Sheriff's Office: Maryland Eastern Shore sheriff's office (Ocean City area) with full-service mandate including marine/traffic duties. Comparable governance and division structure, though Worcester has a more tourism-driven call profile.
• Cecil County Sheriff's Office: Maryland county sheriff's office at similar scale, operating a full-service agency with patrol, investigations, K9, and court security divisions. Useful peer given similar organizational design.
• Talbot County Sheriff's Office: Maryland Eastern Shore sheriff's office of similar size serving Talbot County. Comparable in scope of services, rural/suburban mix, and reliance on cross-jurisdictional partnerships with Maryland State Police.
• Queen Anne's County Sheriff's Office: Neighboring Maryland Eastern Shore county sheriff's office with similar rural jurisdiction, full-service structure (patrol, CID, court security, K9), and comparable population scale. Most directly comparable peer given shared geography, governance, and operating model.
• Kent County Sheriff's Office (MD): Maryland Eastern Shore sheriff's office with comparable rural scale, small headcount, and full-service mandate. Useful peer for benchmarking staffing and service-mix decisions.

Regional players

• Sussex County Sheriff's Office (DE): Neighboring Delaware county law enforcement agency. Comparable rural-scale full-service sheriff's office that CCSO has actively cooperated with (cross-state pursuit case). Useful cross-state peer for benchmarking Eastern Shore policing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/carolinesheriffmd
• LinkedInlinkedin.com/company/caroline-county-sheriff's-office

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caroline County Sheriff's Office