Info Support
Info Support is a Dutch IT services and consulting firm founded in 1986, providing custom software, AI, cloud, data, and managed services to enterprise clients across Netherlands and Belgium in sectors including finance, energy, mobility, and government.
- Company typePrivate
- Founded1986
- HeadquartersVeenendaal, Netherlands
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Info Support does
Info Support is a Dutch IT services and consulting firm founded in 1986, headquartered in Veenendaal, Netherlands, with a regional office in Mechelen, Belgium. The company provides custom software development, AI, cloud, data, managed services, and IT training to enterprise clients, primarily Top 500 companies in the Netherlands and Belgium across verticals including agrifood, energy, fintech, mobility, government, pension, and healthcare. Named clients include NS, ING, ABN AMRO, Enexis, RDW, Belastingdienst, Menzis, Univé, Translink, PlantLab, Fudura, QBuzz, and DUO, with engagements spanning mission-critical systems such as the OV-chipkaart transit platform, energy grid management, and tax administration. The technology stack is anchored in .NET/Java/JVM languages and Microsoft Azure, supplemented by an AI Research Center, the knowNow ML-based knowledge management product, the open-source Stryker mutation testing framework, Managed Cloud Platform Services, and a Knowledge Center offering 300+ training courses.
The company operates as a private family-controlled business within Info Support International Group (~800 employees across Europe, Asia, and North America) and maintains wholly-owned subsidiaries including R&R (workforce management), DataRotonde (real estate integration), BESTMIX (food industry software), and ZorgInfo (medical aids platform). Revenue is generated primarily through professional services (consultant billing and project-based engagements), managed services for business-critical applications, and IT training, with no public pricing or revenue disclosure available. Info Support invests in talent development via unlimited training budgets, internal knowledge-sharing sessions (ISKA), and active participation in Microsoft MVP and Java Champion programs, and pursues applied AI research through university partnerships including Radboud Universiteit and the NL4XAI EU consortium.
Info Support firmographics
Firmographics- Name
- Info Support
- Legal name
- Info Support B.V.
- Website
- https://carriere.infosupport.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Info Support is a Dutch IT services and consulting firm founded in 1986, providing custom software, AI, cloud, data, and managed services to enterprise clients across Netherlands and Belgium in sectors including finance, energy, mobility, and government.
- Ownership category
- akta.pro rank
Info Support industry classification
Industry- Product category
- IT Consulting and Custom Software Development Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
- akta.pro secondary industries
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)
Keywords
Where Info Support is headquartered
LocationHeadquarters
- HQ city
- Veenendaal
- HQ country
- Netherlands
- HQ region
- Europe
Offices4 records
Markets served
Info Support business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Custom Software Development: Developing, managing, and hosting custom software solutions for enterprise clients. Revenue generated through consultant billing and project-based engagements.
- Managed Services: Ongoing management and hosting of business-critical applications, ensuring 24/7 availability, security, and continuous improvement.
- IT Training & Education: Over 300 training courses offered through Info Support's own Knowledge Center, available to both internal consultants and external clients.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Info Support product offering
Product offeringCore offering
Info Support is an IT services and consulting firm that designs, builds, and manages custom software for enterprise clients in the Netherlands and Belgium. Its core offerings include custom software development using .NET and Java/JVM languages, Azure cloud architecture and migration, AI and data solutions, managed services (application, cloud platform, and security), and an IT training academy with 300+ courses. The company also develops proprietary products such as the knowNow knowledge management system and the open-source Stryker mutation testing framework.
Product overview
Info Support is an IT services and consulting company that provides custom software development, AI solutions, cloud services, data solutions, training, and managed services. Their service portfolio includes Software Engineering (.NET & Java/JVM), AI (with a dedicated Research Center), Cloud (Azure-focused), Data Solutions, Managed Services (application, cloud platform, and security), and Training (IT Academy with 300+ courses). Notable proprietary offerings include knowNow (knowledge management with ML), Stryker (mutation testing framework, open source), and AI Design Week methodology. The company operates primarily in the Netherlands and Belgium serving sectors including agrifood, energy, fintech, mobility, government, pension, and healthcare.
Differentiator
Problem solved
Functional benefit
Brands
- Stryker: Mutation testing framework for .NET
- knowNow
- dotnetFlix
- Aigency
- IT Top Traineeship
Products and services
- Software Engineering Services Custom software development and engineering services using .NET and Java/JVM languages, with modern methodologies including TDD, CI/CD, DevOps, and agile. Deployed to enterprise clients in banking, transportation, energy, government, healthcare, and other sectors.
- AI Services AI services including strategic deployment, explainable AI, predictive analytics, and the AI Design Week methodology that validates AI concepts in one week with specialized data engineers and scientists. AI Research Center supports long-term research programs.
- Cloud Services Cloud architecture, migration, and modernization services primarily on Microsoft Azure, including Managed Cloud Platform Services (MCPS) with Terraform, Bicep, GitHub Actions automation, security-by-design, and performance monitoring.
- Data Solutions Data solutions including analytics, data science, and data engineering for enterprise clients. Supports large-scale data processing such as 40 million daily energy measurements for Fudura and 35,000 connected energy stations for Enexis.
- Managed Services Managed Application Services, Managed Cloud Platform Services (MCPS), and Managed Security Services providing 24/7 availability, security, and continuous improvement of business-critical applications for enterprise clients.
- IT Training (Info Support Knowledge Center) Over 300 IT training courses offered through the Info Support Knowledge Center, covering technical and non-technical skills for both internal consultants and external corporate clients. Courses span .NET, Java, Azure, AI, and other technologies.
- knowNow A knowledge management system that uses machine-learning to provide search results based on user knowledge profiles. Developed internally by Info Support and sold to external enterprise customers.
- Stryker An open-source mutation testing framework for .NET and other platforms, enabling developers to measure the quality of their unit tests. Originally created as a graduation project and now globally distributed.
Quantifiable outcome
- 40 million energy measurements processed per day for Fudura
- +3 more outcomes
Companies that use Info Support
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles2 records
Info Support technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature4 records
Info Support partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- R&RcorePart of Info Support International Group. Provides workforce management software for smart scheduling. Students can graduate at R&R.
- DataRotondecorePart of Info Support International Group. Integration platform for real estate sector. Offers graduation opportunities.
- BESTMIXcorePart of Info Support International Group. Software solutions for food/feed industry. Offers graduation opportunities.
- ZorgInfocorePart of Info Support International Group. Online platform for wheelchair and aids care. Offers graduation opportunities.
- Radboud UniversiteitminorCollaborates on AI research including developing models to recognize movement disorders like Parkinson and Alzheimer through video images.
- NL4XAI (Natural Language Technology for Explainable AI)minorPartner in EU research initiative on explainable AI along with universities from Netherlands and abroad. Focuses on natural language processing and explainable AI.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
Info Support competitors and assessment
Company assessmentBroad incumbents
- CGI: Canada-headquartered IT and business consulting services firm with one of its largest European footprints in the Netherlands and Belgium, focused on systems integration, managed services, and mission-critical applications for government and regulated industries.
- Capgemini: Global IT services and consulting leader with a large Netherlands and Belgium practice spanning application development, cloud, data/AI, and managed services for enterprise and public-sector clients directly comparable to Info Support's portfolio.
- Accenture: Global professional services firm with one of the largest technology consulting and custom software practices in the Netherlands and Belgium, competing for the same Top 500 enterprise and government accounts.
- Tata Consultancy Services (TCS): Global IT services, consulting, and business solutions provider with a large Benelux presence delivering custom software development and managed services to enterprise clients, including many in the same accounts served by Info Support.
- Atos: European-headquartered IT services group with significant Netherlands/Belgium operations offering digital, cloud, security, and managed services to enterprise and public-sector clients, competing in many of the same regulated verticals as Info Support.
Direct peers
- Sopra Steria: Pan-European IT services firm that acquired Dutch peer Ordina, giving it significant Netherlands and Belgium presence in custom software development, managed services, and digital transformation across regulated verticals such as government, banking, and mobility.
- Thoughtworks: Global digital transformation consultancy focused on custom software engineering, cloud, and data/AI for enterprise clients, with a strong culture of software craftsmanship and agile/DevOps practices closely mirroring Info Support's stated approach.
- Avanade: Joint venture between Accenture and Microsoft focused on Microsoft technology services (.NET, Azure, Microsoft 365, Dynamics), making it a particularly close peer given Info Support's deep .NET and Azure specialization and Dutch enterprise client base.
- Ordina: Historically the most direct Dutch IT services peer to Info Support, focused on business consulting and custom software solutions for NL/BE public-sector and regulated-industry clients; now part of Sopra Steria but still a benchmark competitor in market.
Regional players
- Detron: Dutch IT services and managed services provider focused on cloud, security, and workplace solutions for mid-market and enterprise clients in the Netherlands, comparable in regional focus and managed services emphasis.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Info Support social profiles
Digital presenceInfo Support compliance and trust
Trust signalCompliance2 records
Info Support financial estimates
Financial estimateRevenue estimate
Valuation estimate
Info Support leadership team
Management profileNumber of profiles
Profiles2 records
Info Support subsidiaries and ownership
Company hierarchySubsidiaries5 records
Info Support funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Info Support M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Info Support
What does Info Support do?
Info Support is an IT services and consulting firm that designs, builds, and manages custom software for enterprise clients in the Netherlands and Belgium. Its core offerings include custom software development using .NET and Java/JVM languages, Azure cloud architecture and migration, AI and data solutions, managed services (application, cloud platform, and security), and an IT training academy with 300+ courses. The company also develops proprietary products such as the knowNow knowledge management system and the open-source Stryker mutation testing framework.
Is Info Support a public or private company?
Info Support is a private company. It is classified as family owned and is currently operating.
When was Info Support founded?
Info Support was founded in 1986. It employs 501 to 1,000 people.
Where is Info Support based?
Info Support is headquartered in Veenendaal, Netherlands, in the Europe region.
How does Info Support make money?
Three revenue lines are on record. Custom Software Development is the primary driver. The others are managed Services and IT Training & Education.
Who are Info Support's main competitors?
Broad incumbents on record are CGI, Capgemini, Accenture, Tata Consultancy Services (TCS) and Atos. Direct peers are Sopra Steria, Thoughtworks, Avanade and Ordina. Detron is listed as a regional player.
Does Info Support have an API?
No public API is recorded for Info Support.
What industry is Info Support in?
Info Support's product category is IT Consulting and Custom Software Development Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC), with a secondary code of BPAAACAC, Software/Application Support (SaaS, Enterprise Apps). Its NAICS code is 541511 and its SIC code is 7371.