Info Support

What Info Support does

Info Support is a Dutch IT services and consulting firm founded in 1986, headquartered in Veenendaal, Netherlands, with a regional office in Mechelen, Belgium. The company provides custom software development, AI, cloud, data, managed services, and IT training to enterprise clients, primarily Top 500 companies in the Netherlands and Belgium across verticals including agrifood, energy, fintech, mobility, government, pension, and healthcare. Named clients include NS, ING, ABN AMRO, Enexis, RDW, Belastingdienst, Menzis, Univé, Translink, PlantLab, Fudura, QBuzz, and DUO, with engagements spanning mission-critical systems such as the OV-chipkaart transit platform, energy grid management, and tax administration. The technology stack is anchored in .NET/Java/JVM languages and Microsoft Azure, supplemented by an AI Research Center, the knowNow ML-based knowledge management product, the open-source Stryker mutation testing framework, Managed Cloud Platform Services, and a Knowledge Center offering 300+ training courses.

The company operates as a private family-controlled business within Info Support International Group (~800 employees across Europe, Asia, and North America) and maintains wholly-owned subsidiaries including R&R (workforce management), DataRotonde (real estate integration), BESTMIX (food industry software), and ZorgInfo (medical aids platform). Revenue is generated primarily through professional services (consultant billing and project-based engagements), managed services for business-critical applications, and IT training, with no public pricing or revenue disclosure available. Info Support invests in talent development via unlimited training budgets, internal knowledge-sharing sessions (ISKA), and active participation in Microsoft MVP and Java Champion programs, and pursues applied AI research through university partnerships including Radboud Universiteit and the NL4XAI EU consortium.

Name

Info Support

Legal name

Info Support B.V.

Website

https://carriere.infosupport.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Info Support is a Dutch IT services and consulting firm founded in 1986, providing custom software, AI, cloud, data, and managed services to enterprise clients across Netherlands and Belgium in sectors including finance, energy, mobility, and government.

Ownership category

akta.pro rank

Product category

IT Consulting and Custom Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industries

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Custom software development
• IT consulting services
• Managed cloud services
• Enterprise software engineering
• AI data solutions

Headquarters

HQ city

Veenendaal

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Custom Software Development: Developing, managing, and hosting custom software solutions for enterprise clients. Revenue generated through consultant billing and project-based engagements.
2. Managed Services: Ongoing management and hosting of business-critical applications, ensuring 24/7 availability, security, and continuous improvement.
3. IT Training & Education: Over 300 training courses offered through Info Support's own Knowledge Center, available to both internal consultants and external clients.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Info Support is an IT services and consulting firm that designs, builds, and manages custom software for enterprise clients in the Netherlands and Belgium. Its core offerings include custom software development using .NET and Java/JVM languages, Azure cloud architecture and migration, AI and data solutions, managed services (application, cloud platform, and security), and an IT training academy with 300+ courses. The company also develops proprietary products such as the knowNow knowledge management system and the open-source Stryker mutation testing framework.

Product overview

Info Support is an IT services and consulting company that provides custom software development, AI solutions, cloud services, data solutions, training, and managed services. Their service portfolio includes Software Engineering (.NET & Java/JVM), AI (with a dedicated Research Center), Cloud (Azure-focused), Data Solutions, Managed Services (application, cloud platform, and security), and Training (IT Academy with 300+ courses). Notable proprietary offerings include knowNow (knowledge management with ML), Stryker (mutation testing framework, open source), and AI Design Week methodology. The company operates primarily in the Netherlands and Belgium serving sectors including agrifood, energy, fintech, mobility, government, pension, and healthcare.

Differentiator

Problem solved

Functional benefit

Brands

• Stryker: Mutation testing framework for .NET
• knowNow
• dotnetFlix
• Aigency
• IT Top Traineeship

Products and services

• Software Engineering Services Custom software development and engineering services using .NET and Java/JVM languages, with modern methodologies including TDD, CI/CD, DevOps, and agile. Deployed to enterprise clients in banking, transportation, energy, government, healthcare, and other sectors.
• AI Services AI services including strategic deployment, explainable AI, predictive analytics, and the AI Design Week methodology that validates AI concepts in one week with specialized data engineers and scientists. AI Research Center supports long-term research programs.
• Cloud Services Cloud architecture, migration, and modernization services primarily on Microsoft Azure, including Managed Cloud Platform Services (MCPS) with Terraform, Bicep, GitHub Actions automation, security-by-design, and performance monitoring.
• Data Solutions Data solutions including analytics, data science, and data engineering for enterprise clients. Supports large-scale data processing such as 40 million daily energy measurements for Fudura and 35,000 connected energy stations for Enexis.
• Managed Services Managed Application Services, Managed Cloud Platform Services (MCPS), and Managed Security Services providing 24/7 availability, security, and continuous improvement of business-critical applications for enterprise clients.
• IT Training (Info Support Knowledge Center) Over 300 IT training courses offered through the Info Support Knowledge Center, covering technical and non-technical skills for both internal consultants and external corporate clients. Courses span .NET, Java, Azure, AI, and other technologies.
• knowNow A knowledge management system that uses machine-learning to provide search results based on user knowledge profiles. Developed internally by Info Support and sold to external enterprise customers.
• Stryker An open-source mutation testing framework for .NET and other platforms, enabling developers to measure the quality of their unit tests. Originally created as a graduation project and now globally distributed.

Quantifiable outcome

• 40 million energy measurements processed per day for Fudura
• +3 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• R&RcoreStrategic or Co-development PartnerPart of Info Support International Group. Provides workforce management software for smart scheduling. Students can graduate at R&R.
• DataRotondecoreStrategic or Co-development PartnerPart of Info Support International Group. Integration platform for real estate sector. Offers graduation opportunities.
• BESTMIXcoreStrategic or Co-development PartnerPart of Info Support International Group. Software solutions for food/feed industry. Offers graduation opportunities.
• ZorgInfocoreStrategic or Co-development PartnerPart of Info Support International Group. Online platform for wheelchair and aids care. Offers graduation opportunities.
• Radboud UniversiteitminorStrategic or Co-development PartnerCollaborates on AI research including developing models to recognize movement disorders like Parkinson and Alzheimer through video images.
• NL4XAI (Natural Language Technology for Explainable AI)minorStrategic or Co-development PartnerPartner in EU research initiative on explainable AI along with universities from Netherlands and abroad. Focuses on natural language processing and explainable AI.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• CGI: Canada-headquartered IT and business consulting services firm with one of its largest European footprints in the Netherlands and Belgium, focused on systems integration, managed services, and mission-critical applications for government and regulated industries.
• Capgemini: Global IT services and consulting leader with a large Netherlands and Belgium practice spanning application development, cloud, data/AI, and managed services for enterprise and public-sector clients directly comparable to Info Support's portfolio.
• Accenture: Global professional services firm with one of the largest technology consulting and custom software practices in the Netherlands and Belgium, competing for the same Top 500 enterprise and government accounts.
• Tata Consultancy Services (TCS): Global IT services, consulting, and business solutions provider with a large Benelux presence delivering custom software development and managed services to enterprise clients, including many in the same accounts served by Info Support.
• Atos: European-headquartered IT services group with significant Netherlands/Belgium operations offering digital, cloud, security, and managed services to enterprise and public-sector clients, competing in many of the same regulated verticals as Info Support.

Direct peers

• Sopra Steria: Pan-European IT services firm that acquired Dutch peer Ordina, giving it significant Netherlands and Belgium presence in custom software development, managed services, and digital transformation across regulated verticals such as government, banking, and mobility.
• Thoughtworks: Global digital transformation consultancy focused on custom software engineering, cloud, and data/AI for enterprise clients, with a strong culture of software craftsmanship and agile/DevOps practices closely mirroring Info Support's stated approach.
• Avanade: Joint venture between Accenture and Microsoft focused on Microsoft technology services (.NET, Azure, Microsoft 365, Dynamics), making it a particularly close peer given Info Support's deep .NET and Azure specialization and Dutch enterprise client base.
• Ordina: Historically the most direct Dutch IT services peer to Info Support, focused on business consulting and custom software solutions for NL/BE public-sector and regulated-industry clients; now part of Sopra Steria but still a benchmark competitor in market.

Regional players

• Detron: Dutch IT services and managed services provider focused on cloud, security, and workplace solutions for mid-market and enterprise clients in the Netherlands, comparable in regional focus and managed services emphasis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infosupport
• YouTubeyoutube.com/@datadiscoverychannel873
• Facebookfacebook.com/infosupport
• LinkedInlinkedin.com/company/info-support
• Instagraminstagram.com/infosupport

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Info Support