Catholic Charities Diocese of Lubbock Inc

What Catholic Charities Diocese of Lubbock Inc does

Catholic Charities Diocese of Lubbock Inc is a non-profit social services agency affiliated with the Roman Catholic Diocese of Lubbock and operating under the national Catholic Charities USA (CCUSA) network. Headquartered at 102 Avenue J in Lubbock, Texas, the organization delivers a multi-program service portfolio across 36 counties of the South Plains region, including Direct Client Assistance (utilities, food, clothing, prescriptions), Family and Youth Success (FAYS) counseling for children 0–17, DOJ-accredited Immigration Services, the Parent Empowerment Program for low-income students, Kinship Navigation, and an Elderly Outreach Program. The agency also operates The Resale Center, a thrift store at 1505 34th Street, whose proceeds are reinvested into program operations.

Business model mechanics: all client-facing services are free of charge to eligible participants, consistent with a charitable non-profit structure. Revenue and program funding come from a diversified mix of donations, fundraising events (e.g., the annual Run to Remember sponsored by TXU Energy), grant funding from foundations such as the Lubbock Area United Way, Covenant Health Systems, Lubbock and South Plains Lions Clubs, Albertson Companies Foundation, and Lilly Endowment Inc. (via CCUSA), and thrift-store retail proceeds through The Resale Center. Distribution is direct — services are delivered at the headquarters location and through program-specific intake — supported by grassroots awareness via Facebook, Twitter/X, and Instagram, plus volunteer recruitment on VolunteerLubbock.

The organization is small in headcount (11 employees) but materially scaled in geographic reach, having served 1,300+ children in 2025 through FAYS and Kinship Navigation. It carries a Charity Navigator Four-Star Rating, signaling high accountability and transparency, and is currently hosting the People of Hope: Faith-Filled Stories traveling museum as a CCUSA-selected site, part of a 3-year national tour funded by a nearly $5 million Lilly Endowment grant to CCUSA. Operational leadership is led by Executive Director Cynthia Quintanilla and Family and Youth Success Program Director Victoria Bernal.

Name

Catholic Charities Diocese of Lubbock Inc

Legal name

Catholic Charities Diocese of Lubbock

Website

https://cclubbock.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Charities Diocese of Lubbock Inc is a non-profit social services agency in Lubbock, Texas that provides free counseling, immigration legal aid, emergency assistance, and educational support to low-income individuals, immigrants, families, children, and elderly residents across 36 counties in the South Plains region.

Ownership category

akta.pro rank

Product category

Nonprofit Social Services

NAICS

Religious Organizations (8131), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Civic and Social Organizations (8134)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industry

Foster & Volunteer Network Programs (BPAGAIAF)

Keywords

• Social services
• Immigration legal assistance
• Family counseling
• Emergency assistance
• Nonprofit human services

Headquarters

HQ city

Lubbock

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Distribution channels1 record

Marketing channels5 records

Core offering

Catholic Charities Diocese of Lubbock provides free social services to vulnerable individuals and families in the South Plains region of Texas. Offerings include emergency material assistance (utilities, food, clothing, prescriptions, eyeglasses), free counseling and case management for children and families, DOJ-accredited immigration legal services, educational support for low-income parents, kinship caregiver navigation, and senior outreach. Programs are funded through donations, grants, corporate sponsorships, fundraising events, and proceeds from The Resale Center thrift store.

Product overview

Catholic Charities Diocese of Lubbock operates as a social services organization offering multiple interconnected programs. The core programs include Direct Client Assistance (utilities, food, clothing, prescriptions), Family and Youth Success (counseling for children and families), Immigration Services (legal assistance with citizenship and family petitions), Parent Empowerment Program (educational support for low-income families), Kinship Navigation (support for kinship caregivers), and Elderly Outreach. Supporting these programs is The Resale Center thrift store, which generates funding to sustain operations. The organization serves 36 counties across the South Plains region of Texas.

Differentiator

Problem solved

Functional benefit

Products and services

• Direct Client Assistance Program Emergency material assistance with utilities, food, clothing, hygiene items, eye exams and glasses, and prescription assistance for low-income individuals and families; funded by Lubbock Area United Way, Covenant Health Systems, Lubbock Lions Club, and South Plains Lions Club.
• Family and Youth Success (FAYS)
• Immigration Services
• Parent Empowerment Program (PEP)
• Kinship Navigation Program
• The Resale Center
• Elderly Outreach Program
• Food Pantry and Hygiene Closet

Quantifiable outcome

• Served 1,300+ children in 2025 through Family and Youth Success and Kinship Navigation Program

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• TXU EnergycoreGTM or Marketing PartnerTXU Energy partners with Catholic Charities of Lubbock through the Beat the Heat program, providing $10,000 donation for fan distribution to vulnerable Texans. Also sponsors the annual Run to Remember event. Partnership has continued for over 25 years.
• Catholic Charities USA (CCUSA)coreStrategic or Co-development PartnerCCUSA selected Catholic Charities of Lubbock as an official host site for the People of Hope: Faith-Filled Stories of Neighbors Helping Neighbors traveling museum, part of a 3-year national tour visiting 150+ communities.
• Guadalupe Early Learning CenterminorStrategic or Co-development PartnerPartner for Child Abuse Prevention Month event, with children from the center joining activities.
• Storybook FarmminorStrategic or Co-development PartnerStorybook Farm provided animals for petting zoo at Child Abuse Prevention Month event.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Catholic Charities Dallas: Larger Texas diocesan Catholic Charities affiliate offering immigration, refugee, adoption, and social services. Comparable as a Texas-based Catholic Charities peer operating the same family of programs at greater scale.
• Catholic Charities Fort Worth: Another Catholic Charities USA diocesan affiliate operating a similar multi-program service mix (emergency assistance, immigration, family services) in North Texas. Closest operational comparable given shared network affiliation and program model.
• Lubbock Area United Way: Local United Way affiliate that funds the Direct Client Assistance and Elderly Outreach Programs at Catholic Charities. Functions both as a funder and a peer nonprofit operating community-funded human services in Lubbock.
• Salvation Army Lubbock: Faith-based social services nonprofit operating emergency assistance, food, and case management in the same Lubbock market. Directly competes for the same donor, volunteer, and grant pools in the South Plains region.

Regional players

• Buckner International: Texas-based faith-affiliated nonprofit providing family, foster care, and humanitarian services. Comparable as a regional faith-based social services peer with overlapping programs in family stability and child welfare.

Broad incumbents

• Catholic Charities USA: National umbrella organization for the Catholic Charities network, of which the Lubbock affiliate is a member. Directly comparable as the parent coordinating body that channels national funding (e.g., Lilly Endowment People of Hope) and program standards to local affiliates.
• Salvation Army: National faith-based social services organization offering emergency assistance, housing, and family programs across the U.S. Comparable as a broader incumbent in the same faith-based social services category.
• Volunteers of America: National faith-affiliated nonprofit providing housing, family, and community services across multiple states. Comparable as a larger incumbent with similar mission-aligned social service programs at national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CCLBK
• Facebookfacebook.com/CatholicCharitiesOfLubbock
• Instagraminstagram.com/catholiccharitieslubbock
• LinkedInlinkedin.com/company/catholic-charities-diocese-of-lubbock-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Catholic Charities Diocese of Lubbock Inc