CCMS Care & Case Management Services

What CCMS Care & Case Management Services does

CCMS Care & Case Management Services is a UK-headquartered specialist case management provider founded in 2007 and headquartered at Morton House, Darlington, Co Durham. The company delivers tailored case management and support worker services to adults and children recovering from acquired or traumatic brain injury, spinal injury, and other catastrophic injuries, across the North East of England and Yorkshire. Its core offerings include complex needs assessment, care planning, multidisciplinary team coordination, and the deployment of trained support workers for daily living assistance, with funding sourced from personal injury claims, NHS Continuing Healthcare, and private arrangements.

The business operates with a clinical workforce drawn from nursing, occupational therapy, physiotherapy, and social work backgrounds, including several staff with prior NHS senior or specialist roles. CCMS is rated Outstanding by the Care Quality Commission (regulated for Personal Care and TDDI), holds Investors in People Gold accreditation (July 2021), is a member of BABICM, IRCM, and UKABIF, and was a finalist at the CMSUK Awards 2025 in the Large Company of the Year category. The company underwent a brand transformation in 2023, launching a new logo and website, and operates as a subsidiary of Active Care Group while retaining operational independence as a case management provider.

The operating model is direct-to-consumer and sales-led, with prospective clients accessing services through the company's website "Find a Case Manager" tool or direct enquiry. Pricing is not publicly disclosed; published support worker rates are £13.46 per hour weekdays and £14.49 per hour weekends (Dewsbury vacancy). Headcount is approximately 15-20 staff and no revenue is publicly disclosed. No proprietary technology platform, AI capabilities, or external funding rounds are referenced in the source data.

Name

CCMS Care & Case Management Services

Legal name

CCMS Care & Case Management Services

Website

https://ccms.org.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

CCMS Care & Case Management Services is a Darlington-headquartered specialist case management provider, delivering tailored assessment, multidisciplinary coordination, and support worker services to adults and children recovering from acquired/traumatic brain injury, spinal injury, and catastrophic injuries across North East England and Yorkshire.

Ownership category

akta.pro rank

Headquarters

HQ city

Darlington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Case Management Services: CCMS provides specialist case management services for adults and children recovering from acquired/traumatic brain injury, spinal injury, and catastrophic injuries. Revenue is generated through service delivery to individual clients, funded via personal injury claims, NHS Continuing Healthcare, or private arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

CCMS provides specialist case management services for adults and children recovering from acquired/traumatic brain injury, spinal injury, and catastrophic injuries. Services include holistic needs assessment, care planning, coordination of multi-disciplinary teams, and trained support worker assistance with daily living. Clients access services via direct contact, the website 'Find a Case Manager' tool, or funding from personal injury claims, NHS Continuing Healthcare, or private arrangements across the North East of England and Yorkshire.

Product overview

CCMS Care & Case Management Services offers specialized case management services as its core offering, providing tailored support for adults and children recovering from acquired/traumatic brain injuries, spinal injuries, and catastrophic injuries. The company delivers services through a team of case managers with backgrounds in nursing, occupational therapy, physiotherapy, and social work. The primary services include Case Management (assessment, planning, coordination of multidisciplinary teams) and Support Worker Services (direct daily living assistance). The company operates as part of Active Care Group but maintains independence as a case management company. Services are regulated for Personal Care and Treatment of Disease, Disorder and Injury (TDDI) and operate across the North East of England and Yorkshire.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management Services Specialized case management for adults and children recovering from acquired/traumatic brain injury, spinal injury, and catastrophic injuries. Services include holistic needs assessment, care planning, coordination of multi-disciplinary teams (nursing, occupational therapy, physiotherapy, social work), and ongoing support. Delivered by trained case managers to individual clients and their families across the North East of England and Yorkshire.
• Support Worker Services Trained support workers provided by CCMS deliver direct care assistance to clients with physical, sensory, and cognitive disabilities across all aspects of daily living. Support workers are recruited and matched to individual clients, with vacancies advertised regionally (e.g., Dewsbury, North East England, Yorkshire) and pay rates of £13.46 per hour (weekdays) / £14.49 per hour (weekends) disclosed in active job postings.

Quantifiable outcome

• Client testimonials report high satisfaction with service quality, proactive support, and cost efficiency.
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Active Care Group (ACG)coreStrategic or Co-development PartnerActive Care Group is the parent company of CCMS. ACG openly promotes and supports CCMS to remain completely independent as a case management company. ACG provides business viability and investment, including support for staff surveys, group competitions, and policy frameworks. Privacy and cookie policies are managed through ACG.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Pace Rehabilitation: UK provider of prosthetics, orthotics and rehabilitation case management for amputees and complex injury clients, overlapping with CCMS in catastrophic injury case management, particularly through CCMS's Amputee Lead.

Broad incumbents

• Active Care Group: Parent company of CCMS and a broader UK provider of complex care, rehabilitation and supported living services. Operates across multiple regions and service lines, providing the group-level context and shared infrastructure within which CCMS competes.

Direct peers

• Bush & Co: One of the largest independent UK case management firms, providing specialist case management for serious injury including brain and spinal injury. Direct competitor for CCMS in the same target market of catastrophic injury clients funded through PI claims, NHS CHC and private pay.
• Compass Case Management: UK specialist case management provider for clients with acquired brain injury, spinal injury and other catastrophic injuries, operating in overlapping funding channels (PI claims, NHS, private) and competing for the same specialist clinical talent.
• Independent Case Management: Established UK case management firm providing specialist support for clients with serious and catastrophic injuries, overlapping with CCMS in brain and spinal injury case management for PI- and NHS-funded clients.
• AKA Case Management: UK specialist case management firm supporting clients with brain injury, spinal injury and complex disabilities, with similar multi-disciplinary clinical teams and overlapping referral sources to CCMS.
• J P&O Case Management: UK-based case management provider offering specialist rehabilitation and case management for clients with serious injury, competing with CCMS in brain and spinal injury mandates across overlapping funding channels.

Others

• Headway - the brain injury association: National UK charity supporting people with brain injury through information, services and case management-adjacent support. Not a direct competitor but a key referrer, partner and ecosystem participant in the brain injury case management space.
• Case Management Society UK (CMSUK): UK professional body running the CMSUK Awards where CCMS was a 2025 finalist. Sets professional standards and accredits case managers across specialisms, influencing referral patterns and competitive positioning.
• British Association of Brain Injury Case Managers (BABICM): UK professional body of which CCMS is a member, setting standards and accrediting brain injury case managers. Industry body rather than competitor, but materially shapes the regulatory and quality framework within which CCMS operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ccms-care-case-management-services

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCMS Care & Case Management Services