ccsi centre de contact suisses immigres

What ccsi centre de contact suisses immigres does

The Centre de Contact Suisses-Immigrés (CCSI) is a Geneva-based nonprofit association founded in 1974 under the impulse of the Centre social protestant and major immigrant associations. Operating from a single office at 25 Route des Acacias in the Les Acacias district, the organization delivers free, in-person consultation, information, and advocacy services to migrants, undocumented migrants (sans-papiers), asylum seekers, migrant women facing domestic violence, migrant children and youth, and senior migrants within the canton of Geneva. Its core service portfolio comprises a general Reception and Information service, a specialized Residence Permit Consultation (notably supporting the 2017–2018 Opération Papyrus regularization pilot that resulted in 1,800+ permits), and a Childhood, Education and Health consultation handling school enrollment for undocumented children and family health access.

CCSI's core products are services rather than technology platforms. Underlying delivery is human social work and legal information provision, supported by a multilingual WordPress website (French, English, Spanish, Portuguese), downloadable practical information sheets, and the periodic CCSI-Info newsletter (latest issue June 2026). The organization contributes to research and policy publications, including the 2025 report 'Age et migration: réalités et défis genevois' with the Plateforme du réseau seniors Genève. Its advocacy footprint includes active engagement in the Comité de suivi pour la scolarisation des enfants migrants précaires, contributing to documented policy wins on school enrollment (2025) and vocational training access (Article 30a OASA, 2024).

The business model is a Swiss nonprofit association governed by Swiss law, with all services provided free of charge to beneficiaries. Revenue streams comprise individual and organizational donations, recurring membership fees from the cercle des ami·e·s, project-based funding, and institutional support primarily from Loterie Romande and Ville de Genève. The organization runs on a lean 7-employee headcount and operates within a broad network of strategic partners including Caritas Genève, EPER, Centre social protestant, SIT, Unia, HETS, Coordination asile.ge, ODAE romand, PICUM, and Stop Exclusion. Scale indicators are 1,850–2,000 dossiers handled annually across its three individual aid consultations, with a 50-year institutional track record.

Name

ccsi centre de contact suisses immigres

Legal name

Centre de Contact Suisses-Immigrés

Website

https://ccsi.ch

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

CCSI is a Geneva-based nonprofit association founded in 1974 that provides free legal consultations, social work support, and advocacy for migrants, sans-papiers, asylum seekers, and vulnerable migrant populations across the canton of Geneva, funded primarily through donations and institutional grants.

Ownership category

akta.pro rank

Product category

Migration Support Services

NAICS

Human Rights Organizations (813311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee Camp Coordination & Management (CCCM) (BPADAHAC)

Keywords

• Migration support services
• Migrant rights advocacy
• Social work consultations
• Refugee assistance programs
• Immigration regularization support

Headquarters

HQ city

Geneva / Les Acacias

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership fees: CCSI depends on membership fees from supporters who contribute financially to sustain activities in favor of migrant rights.
2. Donations and charitable contributions: CCSI depends on donations from individuals and organizations to continue activities in favor of migrant rights. Financial supporters include Loterie Romande and Ville de Genève.
3. Project-based funding: CCSI receives funding for specific projects and initiatives, such as contributions to reports, campaigns, and advocacy work from various institutional partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

CCSI is a nonprofit social work association that provides free, in-person consultations and information services to migrants, sans-papiers, and asylum seekers in Geneva. Its core offerings include a general Reception and Information Service, specialized Residence Permit Consultation (covering regularization such as Opération Papyrus), and a Childhood, Education and Health Consultation. The organization also advocates for migrant rights and publishes multilingual resources and a periodic newsletter.

Product overview

CCSI operates as a social services organization offering multiple consultation services rather than a technology product. Its core offerings include: (1) a general Reception and Information Service as the primary entry point, (2) specialized Residence Permit Consultation handling regularization cases including Opération Papyrus, (3) Childhood, Education and Health Consultation addressing children's schooling rights and family health access, (4) the CCSI-Info newsletter for policy updates, (5) documentary publications and resources, and (6) contributions to research reports on migration. These services are provided free of charge to migrants in Geneva and are delivered through in-person consultations, information sessions, and publications.

Differentiator

Problem solved

Functional benefit

Products and services

• Accueil et Information (Reception and Information Service) General reception and information service providing guidance to migrants on their rights, administrative procedures, and available resources in Geneva. Free of charge.
• Consultation Permis de Séjour (Residence Permit Consultation) Specialized consultation assisting migrants with regularization procedures including Opération Papyrus, residence permits, family reunification, and protection of residence permits for victims of domestic violence.
• Consultation Enfance, Éducation et Santé (Childhood, Education and Health Consultation) Consultation service focused on children's rights, schooling access for undocumented children, and health access for migrant families.
• CCSI-Info Newsletter Regular bilingual newsletter publication providing updates on migration policies, CCSI activities, and informational content for migrants and supporters.
• Publications et Ressources Documentaires Publications, documentary resources, and informational materials on migration topics available for download or order in multiple languages (French, English, Spanish, Portuguese).

Quantifiable outcome

• 1800+ people obtained residence permits through Operation Papyrus (with final figure potentially reaching 3500)
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered core, secondary and minor.

• Collectif de soutien aux sans-papierscoreStrategic or Co-development Partner · 1 January 1974CCSI is a founding and active member of the Collectif de soutien aux sans-papiers, a coalition of associations providing joint consultations and support for undocumented migrants. The Collectif organizes common information desks and advocates for regularization policies.
• Comité de suivi pour la scolarisation des enfants migrants précairescoreStrategic or Co-development PartnerCCSI participates in a unique monitoring committee in Geneva that brings together BIC, CCSI, DGEO, Caritas Genève, HUMA de Païdos, Sleep-in de l'AIM, and HETS to remove barriers preventing thousands of children from accessing the fundamental right to education.
• Plateforme du réseau seniors GenèvesecondaryStrategic or Co-development PartnerCCSI participates in the Commission âge et migration of the Plateforme du réseau seniors Genève, contributing to a report titled 'Age et migration: réalités et défis genevois' published in 2025.
• PICUM (Platform for International Cooperation on Undocumented Migrants)secondaryStrategic or Co-development PartnerCCSI participates in PICUM's General Assembly, an international network of organizations working on undocumented migration issues at the European level.
• CAPAS (Centre d'action associative de proximité)secondaryStrategic or Co-development PartnerCCSI participated in the 'Focus publics' project and various working groups coordinated by CAPAS focusing on access to justice, health, and education.
• Collectif unitaire genevois (CGAS)secondaryStrategic or Co-development PartnerCCSI joined the Comité unitaire genevois against the 'Pas de Suisse à 10 millions' initiative, coordinated by CGAS.
• Centre social protestant (CSP)coreStrategic or Co-development PartnerCSP was the founding organization that impulsed the creation of CCSI in 1974. The two organizations continue to work together, particularly on joint consultations for sans-papiers.
• Caritas GenèvecoreStrategic or Co-development PartnerCaritas Genève collaborates with CCSI on joint information sessions (e.g., health insurance), joint consultations for Operation Papyrus, and various advocacy campaigns.
• EPER (Église protestante évangélique du canton de Genève)coreStrategic or Co-development PartnerEPER participates in joint consultations organized by the Collectif de soutien aux sans-papiers, providing information and support for regularization processes.
• Solidarité sans frontières (SOSF)secondaryStrategic or Co-development PartnerCCSI participates in SOSF's annual demonstration for asylum and migration rights and collaborates on campaigns.
• Coordination asile.gecoreStrategic or Co-development PartnerCCSI works with Coordination asile.ge on asylum-related advocacy, including open letters on young rejected asylum seekers and contributions to the 2024 OASA reform on access to vocational training.
• SIT (Syndicat interprofessionnel de travailleuses et travailleurs)secondaryStrategic or Co-development PartnerSIT organizes consultations for Operation Papyrus and collaborates with CCSI on labor rights issues affecting migrants.
• UniasecondaryStrategic or Co-development PartnerUnia organizes consultations for Operation Papyrus and works with CCSI on protecting migrant workers' rights.
• HETS (Haute École de Travail Social de Genève)secondaryStrategic or Co-development PartnerCCSI participates in HETS-organized events including the 'Horizon social 2040' Forum and conferences on social policy.
• E-changerminorStrategic or Co-development PartnerCCSI participated in a round table on 'Modern slavery: migrant labor' co-organized by E-changer and the FGC.
• ODAE romand (Observatoire romand du droit d'asile et des étranger·ères)secondaryStrategic or Co-development PartnerCCSI is an active member of ODAE romand, which publishes the journal 'Panorama' and advocates for asylum and migration rights.
• Stop Exclusion (Coordination contre l'exclusion et la xénophobie)secondaryStrategic or Co-development PartnerCCSI is a member of Stop Exclusion, which coordinates campaigns against xenophobic initiatives and for migrant rights.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• PICUM (Platform for International Cooperation on Undocumented Migrants): Brussels-based international network focused on undocumented migrants; CCSI is a member of its General Assembly. PICUM provides comparable advocacy and policy work but at European rather than cantonal scale.
• Schweizerische Flüchtlingshilfe (Swiss Refugee Council): National umbrella organisation providing legal aid, advocacy, and documentation for asylum seekers across Switzerland. Comparable mission and beneficiaries, but operating at national rather than cantonal scale with broader resources.

Direct peers

• Caritas Genève: Caritas Geneva is a direct peer and core CCSI partner, providing social services, counseling, and humanitarian support to migrants and vulnerable populations in the same canton; the two organisations run joint consultations including Opération Papyrus.
• Coordination asile.ge: Geneva-based coalition coordinating asylum-related advocacy and support. CCSI is an active member; the two share overlapping mandates, target populations, and operate in the same cantonal service ecosystem.
• Centre Social Protestant (CSP): CSP founded CCSI in 1974 and remains a core partner. It delivers comparable migrant-facing social services in Geneva, including consultations for sans-papiers, making it a directly comparable organisation.
• EPER (Entraide Protestante Suisse / HEKS): EPER (Swiss Protestant Aid) is a national humanitarian organisation and CCSI's local Geneva chapter participates in joint consultations for undocumented migrants, providing directly comparable migration support services.
• Collectif de soutien aux sans-papiers (Geneva): Geneva coalition of which CCSI is a founding and active member. The Collectif organises joint consultations and advocacy for undocumented migrants directly comparable to CCSI's services.
• Solidarité Sans Frontières (SOSF): Swiss-wide organisation defending the rights of asylum seekers and migrants. CCSI collaborates with SOSF on annual campaigns, making it a comparable national peer focused on the same population.
• ODAE romand: ODAE romand is the French-Swiss observatory on asylum and foreigners' law of which CCSI is a member. It publishes the journal 'Panorama' and conducts migrant-rights advocacy comparable in nature to CCSI's work.

Others

• HETS Geneva (Haute école de travail social): Geneva's school of social work, which partners with CCSI on policy forums (e.g., Horizon social 2040). Not a direct competitor but an adjacent ecosystem player training the workforce and shaping practice standards in the same field.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ccsi.geneve
• LinkedInlinkedin.com/company/ccsi-centre-de-contact-suisses-immigres

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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