The CCTV User Group

What The CCTV User Group does

The CCTV User Group, trading also as NASCAM, is a UK-based national membership organisation established in 1997 and incorporated as CCTV User Group Ltd. in England. It serves public space surveillance CCTV professionals - managers, supervisors, operators, and community safety specialists - drawn primarily from local authorities, police services, and UK government agencies, alongside a second corporate member tier for CCTV manufacturers, systems integrators, installation companies, and software developers (including named partners such as Hanwha Vision, Synectics, Dallmeier, AMG Systems, 360 Vision Technology, Eagle Eye Networks, Augur, North, LinkCCTV, Cognetix, and Dennis Johns).

The organisation does not develop proprietary surveillance technology. Its core product is a recurring 2-year membership (auto-renewing annually) that bundles compliance guidance on the Protection of Freedoms Act 2012 and the Surveillance Camera Code of Practice, the Snapshot Webinars programme, a CPD accreditation scheme, Special Interest Groups, a member-only file share, an AI Assistant tool, and the annual Protect & Deter conference with exhibition. Supporting products include digital publications such as the £200 (ex-VAT) 'Overcoming Legal and Other Obstacles in Public Space CCTV Commercialisation' briefing paper, and free or subscription-gated webinar replays.

Revenue is generated primarily through individual subscription memberships and corporate Business Partner memberships, both on 2-year auto-renewing terms; exhibition stand fees, delegate tickets, and sponsorship for the annual conference and regional events; and one-off digital product sales via the online shop. The organisation maintains direct engagement with the UK Home Office on Martyn's Law, biometrics, and counter-terrorism policy, and works with the Surveillance Camera Commissioner to support voluntary adopters of the Code of Practice. It is a privately owned entity, registered with the ICO for GDPR compliance, and operates from a registered office in Henley-on-Thames, Oxfordshire, with a 14-person team serving a UK-only market.

Name

The CCTV User Group

Legal name

CCTV User Group Ltd.

Website

https://cctvusergroup.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

The CCTV User Group is a UK national membership organisation, established 1997, serving public space surveillance CCTV professionals in local authorities and police with PoFA 2012 compliance guidance, CPD accreditation, webinars, and the annual Protect & Deter conference, alongside a corporate partner tier for manufacturers and integrators.

Ownership category

akta.pro rank

Product category

Professional Association / Industry Membership (Public Space Surveillance)

NAICS

Security Guards and Patrol Services (561612)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Compliance, Privacy & Video Retention Management Services (HSAHACAJ)

akta.pro secondary industry

CCTV/Video Surveillance Monitoring & Management (Operations) (BPABAMAH)

Keywords

• Public space surveillance
• CCTV compliance guidance
• Professional membership association
• Surveillance standards policy
• Community safety advocacy

Headquarters

HQ city

Maidenhead

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. General Membership Subscriptions: General Membership for CCTV and Public Safety professionals from local authorities, police, government agencies, and organisations serving the CCTV industry. 2-year term with auto-renewal every 12 months.
2. Business Partner Corporate Membership: Corporate membership for CCTV manufacturers, systems integrators, installation companies, and software developers. Includes website branding, directory listing, member area access, and event benefits. 2-year term with auto-renewal.
3. Conference and Event Fees: Revenue from annual conferences (such as Protect & Deter), exhibitions, and regional events. Includes exhibition stand fees, delegate tickets, and sponsorship opportunities for business partner members.
4. Digital Products: Sale of digital publications such as the 'Overcoming Legal and Other Obstacles in Public Space CCTV Commercialisation' briefing paper at £200.00 excluding VAT.
5. Snapshot Webinars: Online webinar content including recorded sessions on topics like cybersecurity, cloud CCTV, Martyn's Law, and super recognisers. Some content is subscription-based for replay access.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

The CCTV User Group is a UK national membership organisation that represents, supports, and advises CCTV Managers, Supervisors and Operators working in public space surveillance across local authorities, police, and government agencies. It sells individual memberships and business partner memberships, runs an annual Protect & Deter conference, delivers Snapshot Webinars, provides a CPD scheme, and publishes digital briefing papers on CCTV commercialisation and policy.

Product overview

The CCTV User Group operates as a membership-based organisation offering a portfolio of services including individual and business partner memberships, educational content (Snapshot Webinars), an AI Assistant tool for members, a CPD scheme, and annual conferences (Protect & Deter). The core offering is membership access to professional guidance, compliance support for PoFA 2012, policy influence opportunities, and networking within the UK CCTV and public safety industry. The organisation also sells digital products such as guidance papers on CCTV commercialisation and provides resources on regulatory matters like Martyn's Law.

Differentiator

Problem solved

Functional benefit

Products and services

• CCTV User Group General Membership Subscription membership for CCTV Managers, Supervisors and Operators from UK local authorities, police, government agencies and organisations serving the CCTV industry. Sold on a 2-year term with annual auto-renewal; provides access to guidance, model documents, file share, AI Assistant, CPD scheme, Snapshot Webinars, and policy influence.
• Business Partner Membership

Quantifiable outcome

• Almost half of UK public space CCTV services required to comply with PoFA 2012 are currently not fully compliant, creating risk of CCTV evidence being disregarded in court
• +1 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• 360 Vision TechnologyminorChannel Partner/ Reseller/ DistributorBusiness Partner Member of CCTV User Group. As a membership badge holder, demonstrates commitment to professional standards and connects with the network of Local Authority CCTV professionals who may seek supplier recommendations.
• AMG SystemsminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. CCTV and surveillance systems provider that displays membership badge to demonstrate professional standards to potential customers.
• DallmeierminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. Video security technology manufacturer displaying membership badge to build credibility with CCTV professionals and local authorities.
• Hanwha VisionminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. Video surveillance equipment manufacturer holding membership to connect with CCTV decision-makers in UK local government and police.
• LinkCCTVminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. UK-based CCTV solutions provider that has joined to demonstrate professional commitment and access the network of CCTV professionals.
• NorthminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. Integrated safety and security solutions provider specialising in public sector and enterprise clients. Displays membership badge to show commitment to professional standards.
• SynecticsminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. Integrated surveillance systems provider that has joined to engage with the CCTV User Group professional community and demonstrate industry credentials.
• Dennis JohnsminorChannel Partner/ Reseller/ DistributorBusiness Partner Member. Industry supplier displaying membership badge as mark of professional credibility.
• Surveillance Camera CommissionercoreStrategic or Co-development PartnerThe CCTV User Group and NASCAM are committed to supporting organisations that are voluntary adopters of the Surveillance Camera Commissioner's Surveillance Camera Code of Practice. They work with the Commissioner to support compliance strategy.
• Home OfficecoreStrategic or Co-development PartnerCCTV User Group engages with the Home Office on policy matters including Martyn's Law (Terrorism Protection of Premises Bill), Biometrics and Surveillance Camera Commissioner recruitment, and counter-terrorism security strategy.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Security Institute: UK-based professional body for security professionals offering individual membership, CPD, and a Chartered Security Professional designation. Highly comparable to CCTV User Group's CPD scheme and individual-membership value proposition, although Security Institute serves a broader (non-CCTV-specific) constituency.
• International Professional Security Association (IPSA): International security professionals association offering individual membership and industry engagement. Direct comparable to the CCTV User Group as a niche professional society for security practitioners with events and policy advocacy, though broader in scope than surveillance alone.
• International Foundation for Protection Officers (IFPO): International membership body offering credentials and training for protection/security officers. Comparable to CCTV User Group in operating a member-and-CPD model for security practitioners, though IFPO focuses on physical protection rather than surveillance.
• British Security Industry Association (BSIA): The UK's largest trade association for the private security industry, representing security installers, manufacturers, and service providers. BSIA overlaps directly with CCTV User Group on the vendor/membership side and on standards advocacy, though with broader scope across manned guarding, access control, and intruder alarms.

Broad incumbents

• SSAIB: UK-based certification body for security, fire, CCTV, and alarm system providers. Like NSI, SSAIB is adjacent to the CCTV User Group on installer/integrator credentials and standards alignment, but uses a certification model rather than an open membership/membership model.
• National Security Inspectorate (NSI): UK certification body for security and fire safety service providers, including CCTV. NSI overlaps with CCTV User Group on standards-setting, audit assurance and the surveillance-camera operator ecosystem, but operates as a certification inspectorate rather than a membership body.
• ASIS International (UK Chapter): Global professional association for security management, with a vibrant UK chapter offering membership, certifications (CPP, PSP), and events. Comparable to the CCTV User Group in offering a CPD-style proposition to security practitioners, but much broader than CCTV and operating internationally.

Others

• British APCO (Public Safety): UK branch of the Association of Public-Safety Communications Officials, representing police, fire and emergency communications professionals. Adjacent and partially overlapping audience with CCTV User Group's local-authority and police members, though focused on comms technology rather than surveillance cameras.
• Perpetuity Research & Consultancy International: UK-based security research and training consultancy producing the Security Journal and CPD-style programmes. Adjacent to CCTV User Group in the professional-development / standards-knowledge space for UK security managers but operates as a paid research/training business rather than a membership body.

Emerging players

• Skills for Security: UK skills body for the security and fire sector, focused on apprenticeships, training and standards. Comparable to the CCTV User Group's training and CPD remit but oriented toward vocational/apprenticeship pathways rather than the CCTV-operator professional cohort.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cctv-user-group

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The CCTV User Group