Cité des Métiers de Charleroi

What Cité des Métiers de Charleroi does

Cité des Métiers de Charleroi is a Belgian non-profit career guidance organization operating as part of the regional "Carrefours et Cités des Métiers" network. It is headquartered in Charleroi, Wallonia, and the wider network comprises 13 physical Carrefours and Cités des Métiers locations distributed across Wallonia and Brussels, employing 11 people at the Charleroi unit. The organization serves four primary user segments: individuals seeking career reorientation, people looking for training or education, aspiring entrepreneurs, and job seekers needing employment support.

The service portfolio is built around four "concrétiser mon projet" pathways — S'orienter (career orientation), Apprendre (training and education search), Entreprendre (entrepreneurship resources), and Travailler (job search optimization). Its flagship digital product is Orientascan, an online self-assessment tool that provides personalized orientation advice and routes users into the appropriate service pathway. In-person guidance is delivered by trained counselors across the 13 physical centers, and the network operates a referral partnership with IFAPME that connects users to vocational training programs across 20 sectors.

The business model is publicly funded rather than commercial: services are provided free of charge to end users, and the network is sustained by subsidies from the Wallonia regional government and European Union project funding. The legal entity is registered as a non-profit in Belgium under the trade name Carrefours et Cités des Métiers, with no disclosed parent company, institutional investors, equity structure, or M&A activity. GTM is community-led via walk-in consultations, scheduled appointments, community outreach, and digital channels (website, SEO, news/Actualités, and the Agenda of events).

Name

Cité des Métiers de Charleroi

Legal name

Carrefours et Cités des Métiers

Website

https://cdmcharleroi.be

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Cité des Métiers de Charleroi is a publicly funded Belgian non-profit career guidance center, part of a 13-location network across Wallonia and Brussels. It offers free in-person and digital (Orientascan) orientation services for career changers, learners, aspiring entrepreneurs, and job seekers.

Ownership category

akta.pro rank

Headquarters

HQ city

Charleroi

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Public funding / Government subsidies: As a public service organization supported by Wallonia and European Union funding, the organization operates primarily through government subsidies and public funding rather than direct revenue generation from services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Cité des Métiers de Charleroi is part of a network of 13 publicly funded Carrefours et Cités des Métiers centers across Wallonia and Brussels that provide free career guidance, training/education search support, entrepreneurship resources, and employment counseling to individuals. Services are delivered through in-person advisor consultations at physical centers and supplemented by the proprietary Orientascan online self-assessment tool.

Product overview

Cité des Métiers de Charleroi operates as part of a network of 13 Carrefours et Cités des Métiers across Wallonia and Brussels, offering a unified career guidance and orientation service. The organization provides both digital and in-person services, centered around four main service pathways: S'orienter (career orientation), Apprendre (training/education), Entreprendre (entrepreneurship), and Travailler (employment). The flagship digital product is Orientascan, an online self-assessment tool. Physical guidance is delivered through local career centers where advisors provide personalized counseling. The portfolio combines digital self-service tools with human-led advisory services to support individuals throughout their professional journey.

Differentiator

Problem solved

Functional benefit

Products and services

• Orientascan Online self-assessment tool that provides personalized career orientation advice and guidance based on user responses, helping individuals identify their interests and skills to recommend appropriate professional paths. Available free of charge to the general public via the organization's website.
• S'orienter (Career Orientation Pathway) Career orientation service pathway that helps individuals assess their interests and skills to identify their professional direction. Delivered through in-person advisor consultations at the network's 13 physical centers in Wallonia and Brussels.
• Apprendre (Learning Pathway) Learning pathway that assists individuals in finding training programs or studies adapted to their needs and aspirations, with referrals to partner programs such as those offered by IFAPME. Delivered via in-person advisor consultations at physical centers.
• Entreprendre (Entrepreneurship Pathway) Entrepreneurship pathway that helps individuals identify resources and bring their business ideas to life, including business planning support and entrepreneurial project guidance. Delivered through in-person advisor consultations at physical centers.
• Travailler (Employment Pathway) Employment pathway that helps individuals optimize their job search and achieve their professional goals, including job search optimization, employment support, and professional project realization. Delivered via in-person advisor consultations at physical centers.
• Physical Career Guidance Centers (Carrefours et Cités des Métiers network) In-person career counseling services delivered through 13 Carrefours and Cités des Métiers centers across Wallonia and Brussels, where trained advisors provide personalized guidance across all four service pathways. Available free of charge to the public.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• IFAPME (Institut wallon de Formation en Alternance et des indépendants et des Petites et Moyennes Entreprises)coreStrategic or Co-development PartnerIFAPME is a key training partner that enriches the organization's service offerings. Through this partnership, the organization can refer users to IFAPME's training programs. IFAPME provides new training courses in 20 sectors and offers a new qualified professional diploma for the 2026 academic year. The partnership enables comprehensive career support by connecting users to quality vocational training opportunities.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• France Travail: French national public employment agency (formerly Pôle Emploi) delivering career guidance, training referrals, and job matching at much larger scale, serving as a model for publicly funded employment services.
• Indeed: Leading global job search platform with career advice resources, representing an alternative to traditional in-person career guidance for job seekers.
• APEC: French association managing executives and cadres employment, offering career guidance, training, and job matching services similar to those provided by the subject but focused on a higher-skill segment.
• LinkedIn: Global professional network offering job search, career content, and learning tools that compete with the subject's employment and orientation services at much greater scale.
• StepStone Belgium: Major European job board and career platform operating in Belgium, offering job search and career resources that partially substitute for traditional career guidance services.

Emerging players

• Coursera: Global online learning platform that overlaps with the subject's training-search and career development pathways by enabling self-service skill development and career-oriented credentials.

Regional players

• VDAB: Flemish public employment and career guidance service with a comparable mandate of orientation, training, and job placement, serving the Dutch-speaking region of Belgium.

Others

• CIBC International (Careers and Employability Services): Consultancy providing careers and employability advisory services that overlap thematically with the subject's mandate of career orientation and labor market integration support.

Direct peers

• Le Forem: Walloon public employment and training service operating across the same region as the subject, offering career guidance, job placement, and training services to job seekers and employers in Wallonia.
• Actiris: Brussels-Capital Region public employment service providing career orientation, job search support, and training referrals in the same territory where the subject operates several of its 13 centers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cit-des-m-tiers-de-charleroi

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cité des Métiers de Charleroi