Champlain Hospice Palliative Care Program

What Champlain Hospice Palliative Care Program does

Champlain Hospice Palliative Care Program is a publicly funded, non-profit regional healthcare program based at 60 Cambridge Street North, St-Vincent Hospital in Ottawa, Ontario. It operates as the designated coordinating body for hospice palliative care across the Champlain region of Eastern Ontario, functioning as a facilitator, educator, and connector rather than as a direct care provider. The program serves healthcare professionals (physicians, nurses, social workers, personal support workers, pharmacists, volunteers) and unpaid caregivers of individuals with life-limiting illnesses, with bilingual service delivery in English and French.

Its core offerings span three lines: (1) certified education programs for clinicians, including LEAP (Learning Essential Approaches to Palliative Care, certified by the College of Family Physicians of Canada for up to 24 Mainpro+ credits), Thursday Evening Series, Dining to Learn for long-term care staff, Grief and Bereavement Workshops, Canadian Serious Illness Conversation Training (based on Ariadne Labs' Serious Illness Conversation Guide), Self-Compassion Workshops, Wellness Day, and an annual Education Day; (2) a comprehensive content library of free guidebooks and resources — including the Self-Compassion Guidebook, Understanding Your Grief, Anticipatory Grief Guide, Legacy Making booklet, Caregiver Bill of Rights, and Advance Care Planning workbooks — distributed to organizations and individuals at no cost; and (3) healthcare coordination infrastructure, notably the 24/7 Regional Palliative Consultation Team (RPCT), centralized inpatient hospice referral and triage, and the Symptom Response Kit.

The program does not develop proprietary technology and does not generate commercial revenue. It is supported through Ontario's publicly funded healthcare system via strategic partnerships with Bruyère Continuing Care and Ontario Health atHome, and operates with a small core team of approximately 5–6 staff. All education programs are provided free of charge to participants, with distribution delivered online via Zoom and self-directed modules, through partner organizations via train-the-trainer models, and through regional health information portals including the Champlain Healthline and Champlain Community Support Network (Caredove).

Name

Champlain Hospice Palliative Care Program

Legal name

Champlain Hospice Palliative Care Program

Website

https://champlainpalliative.ca

Company type

Private

Operating status

Operating

Short description

The Champlain Hospice Palliative Care Program is a publicly funded, non-profit regional body in Ottawa that coordinates hospice palliative care across Eastern Ontario. It delivers free certified clinician education (LEAP, Thursday Evening Series, Serious Illness Conversation Training), caregiver training, and 24/7 specialist consultation via partnerships with Bruyère Continuing Care and Ontario Health atHome.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Education and Coordination Services

NAICS

Other Individual and Family Services (624190), Home Health Care Services (62161)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)

Keywords

• Palliative care education
• Hospice care coordination
• Caregiver training programs
• Advance care planning
• Healthcare professional training

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government-Funded Healthcare Program: As a regional palliative care program serving the Champlain region of Eastern Ontario, the organization operates as a publicly funded initiative within Ontario's healthcare system. It does not generate commercial revenue. Programs are offered free to healthcare providers and caregivers. The program is supported through healthcare system partnerships (Bruyère Continuing Care, Ontario Health atHome).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

The Champlain Hospice Palliative Care Program is a publicly funded regional non-profit that facilitates and coordinates hospice palliative care across Eastern Ontario. It delivers free education and training programs for healthcare professionals (LEAP, Thursday Evening Series, Dining to Learn, Grief Workshops, Education Day, Serious Illness Conversation Training, Self-Compassion Workshops) and for unpaid caregivers (Practical Caregiver Training, Advance Care Planning Workshops), and operates the 24/7 Regional Palliative Consultation Team and centralized inpatient hospice referral system in partnership with Bruyère Continuing Care and Ontario Health atHome.

Product overview

The Champlain Hospice Palliative Care Program is an educational and support services organization (not a single unified software product) that provides palliative care training, resources, and coordination services across Eastern Ontario. The core offerings include: educational programs for healthcare professionals (Thursday Evening Series, Dining to Learn, LEAP courses, Grief and Bereavement Workshops, Education Day, Serious Illness Conversation Training, Self-Compassion Workshops, Wellness Day, and Advance Care Planning Workshops); healthcare coordination services (Regional Palliative Consultation Team, Inpatient Referral System, Symptom Response Kit); and support resources for caregivers and families (Practical Caregiver Training, Legacy Making, Grief Support, Hospice Services Map). The programs are primarily delivered via Zoom and provide free materials to organizations. The organization acts as a facilitator, connecting healthcare providers, caregivers, and patients with palliative care resources and education.

Differentiator

Problem solved

Functional benefit

Products and services

• Thursday Evening Series Monthly palliative care education series offered to all healthcare team members in the Champlain region, delivered via Zoom on Thursday evenings from September to March, with certificates of attendance provided.
• Dining to Learn Continuing education series on palliative care topics for long-term care team members in Ottawa, delivered via Zoom on Wednesdays January through March 2026.
• Practical Caregiver Training Free 6-week workshop series (2 hours per session) for unpaid caregivers of people with life-limiting illnesses, providing skills and knowledge to make caregiving safer and less stressful. Materials are also provided free to health organizations to run their own sessions.
• Learning Essential Approaches to Palliative Care (LEAP) Three LEAP courses (LEAP Core Online, LEAP Long-Term Care Online, and LEAP Mini in-person) providing essential palliative care competencies for healthcare professionals, certified by the College of Family Physicians of Canada for up to 24 Mainpro+ credits. Free for Champlain Region applicants (valued at $250-$350).
• Grief and Bereavement Workshops Free two-session workshop series (Grief 101 and Grief 201) covering death thought systems, normalizing grief, grief theories, communication strategies, and trauma-informed grief support, available to healthcare workers and volunteers in the Ontario Health East region in English and French, online or in-person.
• Education Day Annual palliative care education day bringing together healthcare providers across Eastern Ontario for informative presentations and workshops on palliative care topics; cost varies based on events selected, offered in English and French.
• Canadian Serious Illness Conversation Training Free interactive training course for healthcare clinical staff in the Champlain Region to increase confidence in leading serious illness conversations, based on the Serious Illness Conversation Guide developed by Ariadne Labs of Harvard Medical School. Application required; certificates of attendance provided.
• Self-Compassion Workshops Workshop for healthcare providers based on research by Kristen Neff and Christopher Germer, exploring mindfulness, self-kindness, and common humanity skills, with additional train-the-trainer training available for those wanting to deliver self-compassion workshops.
• Wellness Day for the Healthcare Community Annual virtual wellness event in November featuring interactive wellness sessions and practical tips for healthcare workers and volunteers.
• Advance Care Planning Workshops Workshops for healthcare organizations covering informed consent, substitute decision making, and conversations about values, wishes, and beliefs, with additional train-the-trainer sessions available.
• Regional Palliative Consultation Team (RPCT) 24/7 inter-professional team of palliative care experts (nurse practitioners, advanced practice nurses, doctors) providing specialist-level consultation, complex pain and symptom management, and advanced palliative care education and mentoring to healthcare professionals.
• Symptom Response Kit Medication and supply kit available for palliative care clients who urgently need medications and supplies at home, covering 24 to 72 hour periods.

Quantifiable outcome

• 94.3% of healthcare professionals said Thursday Evening Series met or exceeded their expectations (2019-2020)
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and regional.

• Bruyère Continuing CarecoreStrategic or Co-development PartnerBruyère Continuing Care is a key operational partner in the Regional Palliative Consultation Team (RPCT), which provides 24/7 specialist-level palliative care consultation to healthcare professionals. Bruyère also hosts the Palliative Care Unit and manages inpatient hospice palliative care admissions through the Central Referral and Triage team.
• Ontario Health atHomecoreStrategic or Co-development PartnerOntario Health atHome is a key partner in the Regional Palliative Consultation Team (RPCT) and the Central Referral and Triage system for hospice palliative care admissions in Ottawa. They provide home care coordination and connect patients to palliative care services across the Champlain region.
• Hospice Care OttawacoreStrategic or Co-development PartnerHospice Care Ottawa operates residential hospice beds in Ottawa (May Court Hospice and Ruddy-Shenkman Hein House) and participates in the Central Referral and Triage system. The organization provides community services (volunteer visits, day programs) and inpatient hospice palliative care.
• Carefor Hospice CornwallregionalChannel Partner/ Reseller/ DistributorCarefor Hospice Cornwall provides end-of-life care in a homelike setting to residents of Cornwall, Stormont, Dundas, and Glengarry, as well as Prescott and Russell Counties. Serves as a regional hospice partner for inpatient palliative care admissions.
• Roger Neilson HouseregionalStrategic or Co-development PartnerRoger Neilson House provides pediatric hospice and palliative care support in Ottawa, including support for the loss of a child. Listed as a grief and bereavement support resource for families.
• Madawaska Valley Hospice Palliative CareregionalChannel Partner/ Reseller/ DistributorMadawaska Valley Hospice Palliative Care serves communities in the Madawaska Valley (Whitney, Madawaska, Barry's Bay, Combermere, Palmer Rapids, Quadeville, Killaloe, Wilno, Round Lake Centre, Deacon/Golden Lake, Brudenell/Foymount) as a hospice palliative support service.
• MarianhillregionalChannel Partner/ Reseller/ DistributorMarianhill provides quality palliative care for Pembroke and surrounding areas. Contact directly for referral information or hospice palliative care admission. Serves Renfrew County.
• Hospice RenfrewregionalChannel Partner/ Reseller/ DistributorHospice Renfrew is a residential palliative care home located in Renfrew, Ontario, providing services to residents of Renfrew County and nearby areas. Contact for referral information or admissions.
• Champlain Health LinecoreStrategic or Co-development PartnerThe Champlain Health Line is a regional health information portal that lists hospice palliative care services and resources. The program uses this channel to increase awareness and access to palliative care services across the Champlain region.
• Champlain Community Support Network (Caredove)regionalChannel Partner/ Reseller/ DistributorThe Champlain Community Support Network (hosted on Caredove platform) allows online booking and referral for community health services including Respite Care, Personal Support Services, Residential Hospice Care, Hospice Day Programs, Counselling, and Rides and Transportation.
• McMaster UniversityregionalStrategic or Co-development PartnerMcMaster University's MacHealth.ca (CPD Portal) offers free online courses for healthcare providers including Palliative Care, Fluids and Electrolytes, and Older Adults. The program directs healthcare providers to these free resources.
• Pallium CanadacoreStrategic or Co-development PartnerPallium Canada provides LEAP (Learning Essential Approaches to Palliative Care) curriculum and certification. LEAP courses offered by the program are certified by the College of Family Physicians of Canada for Mainpro+ credits. Pallium Canada collaborates with the Canadian Medical Association on LEAP modules.
• Ariadne Labs (Harvard Medical School)coreStrategic or Co-development PartnerAriadne Labs of Harvard Medical School developed the Serious Illness Conversation Guide used in the Canadian Serious Illness Conversations (CSIC) training course. The program's training is based on this evidence-based guide.
• Advance Care Planning OntarioregionalOthersAdvance Care Planning Ontario provides advance care planning resources, conversation guides, and end-of-life support tools. Their Substitute Decision Maker hierarchy and wallet cards are referenced in the program's ACP education materials.

Scale indicators4 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Pallium Canada: National provider of the LEAP (Learning Essential Approaches to Palliative Care) curriculum that Champlain Hospice Palliative Care Program delivers locally. Directly comparable as the upstream content owner and national palliative-care education platform with similar clinician-training mission.
• Hospice Palliative Care Ontario: Provincial association that supports Ontario's hospice palliative care programs and providers. Directly comparable as the umbrella coordinating body serving overlapping hospice partners, healthcare providers, and caregiver audiences across Ontario.
• BC Centre for Palliative Care: Provincial palliative-care organization providing education, advance care planning resources, and system-level coordination in British Columbia. Closely comparable structure to Champlain's regional coordination, training, and resource mission.
• Victoria Hospice: Community-based hospice organization providing palliative care education, bereavement support, and clinical services in the Greater Victoria region. Comparable as a regional education-and-care provider with overlapping caregiver and clinician training offerings.
• Advance Care Planning Ontario: Provincial resource hub for advance care planning tools, conversation guides, and substitute decision-maker education. Directly comparable as a content and training provider whose ACP materials Champlain leverages and distributes.

Broad incumbents

• Canadian Hospice Palliative Care Association (CHPCA): National voice for hospice palliative care in Canada. Comparable as a higher-level advocacy and resource organization serving healthcare professionals, caregivers, and policymakers across all provinces — the national analogue of Champlain's regional role.
• Casey House: Toronto-based specialty HIV/AIDS hospital with palliative care programs, education, and community support services. Comparable as a Canadian healthcare organization delivering palliative and grief/bereavement programming, though operating as a direct care provider rather than a regional coordinator.

Regional players

• Palliative Care Manitoba: Manitoba's provincial palliative care association focused on education, advocacy, and resource development. Comparable mission and program mix (clinician training, caregiver resources, advance care planning) but operating in a different Canadian province.
• Nova Scotia Hospice Palliative Care Association: Provincial palliative-care association supporting healthcare providers, volunteers, and families across Nova Scotia. Comparable as a regionally-scoped education-and-advocacy body with similar caregiver and clinician support offerings.

Emerging players

• Heart House Hospice: Community hospice in Mississauga/Oakville providing in-home hospice visiting, day programs, grief support, and caregiver training. Comparable as a regional hospice organization offering overlapping caregiver education, bereavement workshops, and palliative support services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCQu9FUX2Hrc4OU47I4TMd7Q
• Facebookfacebook.com/champlainpalliative
• Instagraminstagram.com/champlainpalliative

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Champlain Hospice Palliative Care Program