Ville de Charleville-Mézières

What Ville de Charleville-Mézières does

Ville de Charleville-Mézières is a French municipal government entity (commune) located in the Ardennes department of the Grand Est region, formed in 1966 through the merger of the historic cities of Charleville and Mézières. It is governed by an elected mayor (Boris Ravignon) and municipal council, and operates as part of the Ardenne Métropole intermunicipal community. The municipality provides a comprehensive range of public services to its residents and visitors, including civil status administration, identity/passport issuance, urban planning permits, cultural programming through the Théâtre de Charleville-Mézières, the annual Plage Ducale urban beach event, the 34-hectare Parc Animalier, and a participatory budgeting platform.

Its core operational infrastructure centers on public safety and digital service delivery. The Centre de Supervision Urbain (CSU) monitors a video protection network of 130 cameras — doubled from 67 in 2020 — and is recognized by national police professionals as the most performant in its category in the Grand Est region. A municipal police force of 35 agents (grown from 20 in 2020) patrols daily with extended hours. The city's digital ecosystem includes online portals for theatre ticketing, family services (Espace Famille), associative life management, urban planning permits via the GNAU platform, public procurement (XMarches), and citizen anomaly reporting (Framaforms). Accessibility tooling (ACCEO for deaf and hard-of-hearing citizens, AccessiWay partnership) has brought the website to 70.97% RGAA 4.1.2 compliance.

Revenue is generated through local taxes, fiscal contributions, government and intergovernmental grants, and a mix of transaction-fee services (theatre tickets, heritage visits, public space occupation), supplemented by the free 'I ♥ CMZ' brand licensing program granted to local merchants. The municipality operates a home security subsidy ('Mon logement sécurisé') that covers 30% of installation or monitoring costs. Distribution is direct to citizens through the city hall, online self-serve portals, regional tourism partnerships (Charleville-Sedan Tourisme, Ardenne Métropole), and dedicated offices for events, sports, and student life.

Name

Ville de Charleville-Mézières

Legal name

Ville de Charleville-Mézières

Website

https://charleville-mezieres.fr

Company type

Public

Founded year

1966

Operating status

Operating

Headcount range

101–250 employees

Short description

Ville de Charleville-Mézières is a French municipal government entity serving residents and visitors of the Ardennes commune with public safety (35-agent police force, 130-camera CSU surveillance network), cultural services, civil status administration, urban planning, and an integrated digital services ecosystem, funded by local taxes and fiscal transfers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Operators Of Nonresidential Buildings (6512), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal services
• Public administration
• Urban surveillance
• Cultural events
• Civil registration

Headquarters

HQ city

Charleville-Mézières

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Local Taxes and Fiscal Revenue: As a French municipality, revenue is primarily generated through local taxes (property tax, business tax, etc.) and fiscal contributions from citizens and businesses.
2. Cultural and Event Services: Revenue from theater ticket office, cultural events, and public space occupation fees during markets and festivals.
3. Service Fees: Various administrative service fees including civil status documents, building permits, and public space occupation authorizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Ville de Charleville-Mézières is a French municipal government that delivers public services to its residents and visitors. Offerings include public safety through a 35-agent municipal police force and a 130-camera urban surveillance network (CSU), cultural programming at the Théâtre de Charleville-Mézières, Plage Ducale urban beach and Parc Animalier wildlife park, administrative procedures (civil status, ID/passport, urban planning permits) via an integrated digital portal, and community engagement tools including participatory budgeting and association support.

Product overview

Ville de Charleville-Mézières operates a comprehensive digital service ecosystem centered on its official website (charleville-mezieres.fr), offering citizens access to municipal services through multiple integrated online platforms. The city's digital portfolio includes theatrical ticketing (Théâtre de Charleville-Mézières Billetterie), the family portal (Espace Famille), an associative life portal, a digital urban planning permit service (GNAU), citizen reporting tools, participatory budgeting, accessibility services (ACCEO for deaf and hard-of-hearing citizens), and a participatory democracy platform. Physical cultural attractions include the annual Plage Ducale urban beach event and the 34-hectare Parc Animalier wildlife park. The city also operates an advanced urban surveillance center (CSU) with 130 cameras and mobile surveillance capabilities, and maintains brand licensing through the I ♥ CMZ trademark program.

Differentiator

Problem solved

Functional benefit

Products and services

• Théâtre de Charleville-Mézières (TCM) Billetterie Online ticketing portal for theatrical performances, concerts and cultural events at the municipal Théâtre de Charleville-Mézières, open to the general public.
• Espace Famille Family portal for managing municipal services related to school activities, childcare and family administrative procedures.
• Portail Vie Associative Digital portal enabling local associations to submit municipal aid applications, manage their engagement with the city and access association-related services.
• Guichet Numérique des Autorisations d'Urbanisme (GNAU) Online one-stop shop for filing and tracking urban planning permits including construction, renovation and demolition authorisations; operated with Ardenne Métropole.
• Mon espace sécurisé - CNI/Passeports Online appointment booking and application service for national identity cards and passports at the municipal administration.
• Budget Participatif Participatory democracy platform through which residents can submit proposals and vote on local investment projects funded by the city.
• Signalement Anomalie Online reporting tool enabling citizens to flag public-space issues including damaged infrastructure, lighting problems and other municipal service concerns.
• Marchés Publics Public procurement portal that lists municipal calls for tender, consultations and procurement opportunities for suppliers.
• Archives Municipales en Ligne Online platform providing public access to digitised historical municipal documents and records.
• Mon Logement Sécurisé Home security subsidy programme through which the city covers 30% of the cost of a security installation or a remote-monitoring subscription for qualifying residents.
• ACCEO - Accessibilité des guichets municipaux Accessibility service providing sign-language interpretation and real-time text transcription so deaf and hard-of-hearing citizens can communicate with municipal service counters.
• Plage Ducale Annual urban beach event at Place Ducale featuring water games, sports activities, concerts and evening events during July and August.
• Parc Animalier 34-hectare wildlife park dedicated to Ardennes fauna including wild boar, deer and mouflon, with summer nature activities aimed at families.
• I ♥ CMZ - Licence de Marque Free brand-licensing programme allowing local merchants and tourism actors to use the city's I ♥ CMZ logo on derivative products, subject to municipal council approval.
• Centre de Supervision Urbain (CSU) - Vidéoprotection Urban supervision centre operating the city's 130-camera video protection network with mobile deployable units for events and targeted investigations; recognised as the most efficient CSU in Grand Est for municipalities of its size.

Quantifiable outcome

• Crime rates maintained at controlled levels despite higher unemployment and border proximity - ranked among best cities in its category nationally
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Ardenne MétropolecoreStrategic or Co-development PartnerIntercommunity authority of which Charleville-Mézières is a member, managing regional development, waste management, economic development, and shared municipal services.
• ATMO Grand EstminorOthersAir quality monitoring organization providing air quality data and index for Charleville-Mézières municipality.
• AccessiWaycoreTechnology or IntegrationDigital accessibility partner collaborating with Charleville-Mézières to improve website accessibility compliance with RGAA 4.1.2 standards, achieving 70.97% compliance rate.
• Charleville-Sedan TourismecoreGTM or Marketing PartnerOfficial tourism office partnership for promoting Charleville-Mézières as a tourist destination, including heritage sites, festivals, and events.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Ardenne Métropole: Intercommunity authority of which Charleville-Mézières is a member — manages shared services including waste, economic development, and digital platforms (e.g., GNAU), making it the most relevant institutional counterpart for shared-services analysis.

Direct peers

• Ville de Saint-Quentin: Mid-sized French commune of similar population tier with comparable post-industrial profile, videoprotection investments, and cultural programming — useful benchmark for security infrastructure scale and ROI.
• Ville de Châlons-en-Champagne: Prefecture of the Marne department with similar population tier, comparable municipal service portfolio including cultural venues, videoprotection, and associative engagement — directly comparable mid-sized commune.
• Ville de Mulhouse: Larger Grand Est commune with significant industrial heritage and security challenges, operating similar digital citizen services, urban renewal programs, and cultural programming — comparable on both service mix and socioeconomic context.
• Ville de Troyes: Grand Est regional capital with comparable population scale, similarly focused on heritage tourism, theatre programming, urban planning modernization, and citizen digital services — a strong operational peer for Charleville-Mézières.
• Ville de Reims: Mid-sized French commune and prefecture of Marne (Grand Est region), operating comparable municipal services including security, culture, urban planning, and digital citizen portals — making it the most direct administrative peer in the same region.

Regional players

• Ville de Sedan: Smaller commune in the same Ardennes department, sharing the Ardenne Métropole governance structure and exposed to similar border-region economic challenges — provides a geographic and demographic benchmark within the same intercommunity.

Broad incumbents

• Ville de Metz: Larger Grand Est metropolitan authority offering a wider portfolio of cultural and digital services, with whom Charleville-Mézières can be benchmarked on modernization priorities and shared-services opportunities through Ardenne Métropole.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/villedecmz
• YouTubeyoutube.com/channel/UCd7yqlQeQE3Jx_TPLX09Ijg
• Facebookfacebook.com/ville.charlevillemezieres
• Instagraminstagram.com/villedecmz
• LinkedInlinkedin.com/company/charleville-mezieres

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Charleville-Mézières