Chelsea Police Department

What Chelsea Police Department does

The Chelsea Police Department is a Massachusetts Major City Police Department serving the City of Chelsea, MA, with roots dating to 1834 (Constable position) and a formal city police department established in 1857 under City Marshal Erastus Rugg. The department operates with 108 sworn officers out of 114 authorized positions plus approximately 8 civilian employees across five divisions: Patrol (largest, ~50 patrol officers on three 10-hour rotating shifts, 24/7 response), Criminal Investigation, Community Services, Administrative/Records, and Professional Standards/Internal Affairs. Core services include emergency 911 response, crime investigation, traffic enforcement, domestic violence intervention, animal control, and public records management; specialized units cover narcotics, gang violence, sexual assault, financial crimes, and cyber-crime via task force partnerships with state police and federal agencies.

The department's distinctive product surface is community-policing architecture rather than a commercial technology stack. The Chelsea Hub is a police-led multi-agency intervention model coordinating 25 partner agencies in weekly roundtables and covering 450+ situations through coordinated resource mobilization, recognized by Bloomberg, Harvard, and the Robert Wood Johnson Foundation. Adjacent community programs include the Downtown Task Force, four-sector Community Action Teams, the Resident Officer Program in public housing, the School Resource Officer Initiative in Chelsea Public Schools, the Coffee with a Cop monthly engagement series, the 10-week Chelsea Citizen Police Academy, the Build the Base Youth Camp led by Officer Damian Strait, and a substance use intervention program delivered with North Suffolk Mental Health Association. Technology components are conventional: a Coplogic Citizens Online Police Reporting System for non-emergency self-service, the MIRCS state portal for LTC/FID firearms licensing, the MyPD smartphone app for crime tips and commendations, CrashDocs for online accident reports, a third-party parking ticket payment system, and an internal records management system.

The revenue model is municipal budget allocation rather than commercial sales. Primary funding flows through City of Chelsea government appropriations; ancillary revenue streams include police detail services performed for private entities at $1,049.56 per Police Academy week for trainees and standard per-officer detail rates thereafter, report copy fees ($0.50/page, $5 for first 6 pages of mailed accident reports, $10.50 online accident reports), and a $100 non-refundable LTC/FID application fee (waived for 70+ renewals, $25 for under-18 applicants). The department serves Chelsea City Residents, Chelsea Business Owners, Chelsea Public Housing Residents, Chelsea Youth, and Domestic Violence and Substance Use Affected Individuals as primary segments, with a hybrid segmentation approach that combines geography, persona, and business-unit dimensions. Two office locations operate in Chelsea: headquarters at 19 Park Street and administrative offices at 500 Broadway (Chelsea City Hall).

Name

Chelsea Police Department

Legal name

Chelsea Police Department

Website

https://chelseapolice.com

Company type

Private

Founded year

1857

Operating status

Operating

Short description

The Chelsea Police Department is a Massachusetts Major City Police Department serving the City of Chelsea, MA, providing 24/7 law enforcement, criminal investigation, community policing, and the multi-agency Chelsea Hub intervention model. It operates 108 sworn officers across Patrol, Criminal Investigation, Community Services, Administrative, and Professional Standards divisions.

Ownership category

akta.pro rank

Product category

Public Safety

NAICS

Police Protection (92212)

akta.pro primary industry

Criminal Investigations & Forensics (Detectives, Crime Labs, CSI) (BPAIAGAI)

Headquarters

HQ city

Chelsea

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Municipal Government Funding: Primary funding through city government budget allocation as a Massachusetts Major City Police Department
2. Police Detail Services: Private details performed by Chelsea Police Officers to ensure safe and expedient flow of vehicle and pedestrian traffic for private entities
3. Report Copies and Fees: Fees charged for police reports: $.50 per page, $5.00 for first 6 pages of accident reports mailed, $1.00 per page for other reports mailed. LTC/FID application fee $100.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

No source material was provided between the 'Information starts here' and 'Information ends here' markers. No facts or descriptive content about the Chelsea Police Department was supplied. As a result, no core offering can be evidenced from the supplied data.

Product overview

The Chelsea Police Department is a Massachusetts Major City Police Department providing comprehensive law enforcement services to the City of Chelsea. The department operates as a unified service organization with multiple specialized divisions and community programs rather than a technology product platform. Core divisions include Patrol Division (24/7 uniformed response), Criminal Investigation Division, Domestic Violence Unit, Animal Control, and Records Department. The department's community services portfolio includes The Chelsea Hub (multi-agency intervention), Downtown Task Force, School Resource Officer Program, Resident Officer Program, substance use intervention initiatives, and the Build The Base Youth Camp. Public-facing digital services include online police reporting, firearms licensing through the state MIRCS portal, and crime tip submission via the MyPD mobile application.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 35,000 calls for service annually with 5,500 documented incidents
• +4 more outcomes

Named customers6 records

Segments6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Boston Police Department: The largest municipal police department in Massachusetts, also designated as a Major City Police Department. Directly comparable as a Massachusetts municipal law enforcement agency serving an urban population with similar operational scope (patrol, CID, community programs).
• Cambridge Police Department: Neighboring Massachusetts municipal police department serving a similar urban, diverse population in Greater Boston. Operates an overlapping set of divisions including patrol, criminal investigation, community services, and substance use programs.
• Revere Police Department: Immediate geographic neighbor of Chelsea on the North Shore of Massachusetts. Comparable as a similarly-sized urban municipal police department serving a diverse, working-class community with overlapping operational challenges.
• Somerville Police Department: Nearby Massachusetts municipal police department serving a dense, urban population adjacent to Boston. Comparable in operational scale, community engagement approach, and service mix to Chelsea PD.
• Everett Police Department: Immediate neighbor to Chelsea, another working-class, diverse urban community in Greater Boston. Operates with similar municipal police department structure and provides a directly comparable benchmark for staffing, call volume, and community policing programs.
• Lynn Police Department: Nearby Massachusetts Major City Police Department serving a similarly-sized urban community. Comparable on operational scale, resource constraints, and community policing demands, and partnered with Chelsea PD on animal control (North Shore Animal Hospital).
• Quincy Police Department: Massachusetts Major City Police Department serving a similar-sized urban population south of Boston. Comparable in organizational structure, division setup, and Massachusetts civil service hiring environment.
• Brockton Police Department: Massachusetts Major City Police Department serving a diverse, urban community with comparable community-police relations challenges and demographic profile to Chelsea.

Broad incumbents

• Massachusetts State Police: State-level law enforcement agency operating across Massachusetts with broader jurisdiction. Overlaps with Chelsea PD on task forces (narcotics, gang violence, cyber-crime) and licensing (MIRCS firearms portal), but at much larger scale and with statewide remit.
• Worcester Police Department: Another Massachusetts Major City Police Department, larger than Chelsea but operating under the same state regulatory framework. Comparable as a reference point for major-city municipal policing in Massachusetts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CityofChelseaPD
• Facebookfacebook.com/ChelseaPoliceDept

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chelsea Police Department