Children's Health Queensland Hospital and Health Service

What Children's Health Queensland Hospital and Health Service does

Children's Health Queensland Hospital and Health Service is a statutory Queensland Government entity that operates the state's only specialist paediatric hospital and a statewide network of paediatric health services. Headquartered at the Queensland Children's Hospital in South Brisbane (501 Stanley Street), it delivers tertiary and quaternary care across emergency, inpatient, outpatient, mental health, cardiology, oncology, and orthopaedics, supplemented by dedicated community facilities — Ellen Barron Family Centre (sleep, feeding, behaviour), Jacaranda Place (severe/complex youth mental health), and Yarrabilba Family and Community Place — plus the 24/7 Queensland Poisons Information Centre and the CATCH inter-hospital transport coordination service. It is governed under the Hospital and Health Boards Act 2011 as part of Queensland Health, led by Chief Executive Frank Tracey, and employs approximately 1,614 people.

The service runs a hub-and-spoke model that combines physical facilities with statewide telehealth, clinical guidelines (QPEC), and a Health A to Z consumer content portal. Its underlying technology stack is described as standard healthcare information systems: patient health records management, telehealth platforms for virtual care, and clinical information systems for specialist paediatrics; no proprietary platform, AI/ML, or app is disclosed. Customer-facing channels include a comprehensive website, social media on Facebook, Twitter/X, LinkedIn, YouTube, and Instagram, a dedicated media and communications team, and community engagement programs including the Arts in Health initiative.

As a public Hospital and Health Service, Children's Health Queensland does not operate a commercial revenue model. Services are provided at no or minimal cost to patients, funded through Queensland Government health budgets and federal Medicare arrangements under managed-services-style public funding. Strategic emphasis in the available data is on cultural safety for Aboriginal and Torres Strait Islander families (Indigenous Hospital Liaison Officers, Deadly Ears, Mipla Binna, Connected Care Program), regional access via telehealth and CATCH, and integration of arts and culture into health infrastructure through a partnership with Health Infrastructure Queensland and Arts Queensland.

Name

Children's Health Queensland Hospital and Health Service

Legal name

Children's Health Queensland Hospital and Health Service

Website

https://childrens.health.qld.gov.au

Company type

Public

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Children's Health Queensland is a Queensland Government statutory health service that operates the state's only specialist children's hospital in Brisbane and a statewide network of paediatric, mental health, community, and telehealth services for Queensland children and families.

Ownership category

akta.pro rank

Product category

Public Paediatric Hospital and Health Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Outpatient Care Centers (6214), Offices of Physicians, Mental Health Specialists (621112), Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Children’s Hospitals & Pediatric Health Systems (HLAFAJAG)

akta.pro secondary industries

Children’s Hospitals (Acute Care) (HLAFAAAI), Pediatric Urgent Care Centers (HLAFADAF), Pediatric Urgent Care & After-Hours Clinics (HLAFAJAI)

Keywords

• Paediatric tertiary care
• Children's hospital services
• Child and youth mental health
• Community child health
• Poison information services

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain, Others

Revenue model

1. Public Healthcare Funding: Government-funded public health service operating as a statutory body under the Hospital and Health Boards Act 2011, funded through Queensland Health and federal health funding arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Children's Health Queensland operates Queensland Children's Hospital as the state's tertiary paediatric referral hospital and delivers statewide specialised services including inpatient and outpatient care, paediatric emergency and retrieval medicine, child and youth mental health, community child health, family and early childhood support, poison information, and paediatric emergency care education. Its services are delivered through hospital, community-centre, telehealth and digital channels to children and young people across Queensland and northern New South Wales.

Product overview

Children's Health Queensland is a statewide network of health services delivering care for Queensland children through a hub-and-spoke model. The core offering is the Queensland Children's Hospital in Brisbane, supported by specialized facilities including the Ellen Barron Family Centre (paediatric sleep, feeding and behaviour programs), Jacaranda Place (youth mental health), Yarrabilba Family and Community Place (community health), and the Queensland Poisons Information Centre. Supporting services include CATCH (transport coordination), QPEC (emergency care resources), and the Health A to Z information portal.

Differentiator

Problem solved

Functional benefit

Brands

• Queensland Children's Hospital: The main hospital facility located at 501 Stanley Street, South Brisbane, providing specialist paediatric care.
• Ellen Barron Family Centre
• Jacaranda Place
• Yarrabilba Family and Community Place
• CATCH (Children's Advice and Transport Coordination)
• QPEC (Queensland Paediatric Emergency Care)
• Arts in Health Program

Products and services

• Queensland Children's Hospital Statewide tertiary paediatric referral hospital (located on Raymond Terrace, South Brisbane) providing inpatient, outpatient and emergency services to children and young people across Queensland and northern New South Wales.
• Ellen Barron Family Centre Specialist early childhood and family support centre in Brisbane providing residential parenting programs and early-intervention services for families with infants and young children.
• Jacaranda Place Specialist extended-treatment mental health facility for children and young people, providing residential and day-program mental health care.
• Yarrabilba Family and Community Place Community facility in the Yarrabilba area providing community-based family, child health and outreach services to families in southeast Queensland.
• Queensland Poisons Information Centre Statewide 24/7 telephone poisons information and advice service (13 11 26) staffed by specialist pharmacists and toxicology advisers for the Queensland public and clinicians.
• CATCH (Children's Advice and Transport Coordination Hub) Statewide paediatric telephone advice and retrieval service that provides clinical advice to families and clinicians and coordinates inter-hospital and emergency transport for sick children 24/7.
• Queensland Paediatric Emergency Care (QPEC) Education Program Simulation-based paediatric emergency care education and training program delivered to clinical staff across Queensland to build paediatric emergency capability outside the tertiary hospital.
• Health A to Z Online Health Information Online consumer-facing health information library covering common paediatric conditions, treatments and services to support families navigating child health concerns.

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Health Infrastructure QueenslandcoreStrategic or Co-development Partner · 26 June 2026Children's Health Queensland partnered with Health Infrastructure Queensland to develop new guidelines integrating art and culture into health infrastructure projects across Queensland, creating inclusive, culturally safe and healing environments for patients, staff and communities.
• Arts QueenslandcoreStrategic or Co-development Partner · 26 June 2026Arts Queensland collaborated with Children's Health Queensland and Health Infrastructure Queensland to guide the creation of inclusive, culturally safe and healing environments through the Art and Health Infrastructure Guidelines.
• Opera QueenslandminorStrategic or Co-development Partner · 18 July 2024Opera Queensland performed Hansel and Gretel at the Queensland Children's Hospital as part of the Arts in Health program, helping keep children connected with the outside world through workshops, performances and educational activities.
• Shake & Stir Theatre Co.minorStrategic or Co-development Partner · 18 July 2024Creative collaboration with Opera Queensland for the performance of Hansel and Gretel at the hospital, bringing contemporary theatre to young patients.
• Centrelink Indigenous Outreach ServiceminorOthersCentrelink Indigenous outreach officer available in the hospital's Family Resource Centre every Thursday from 10 am to 12 pm to support Aboriginal and Torres Strait Islander families.
• Queensland Poisons Information CentrecoreStrategic or Co-development PartnerHosted within Children's Health Queensland, providing 24/7 poisoning advice hotline (13 11 26) for Queensland families and health professionals.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Perth Children's Hospital: Western Australia's specialist paediatric tertiary hospital operated by the Child and Adolescent Health Service. Comparable as a single-state public paediatric tertiary provider with statewide coordination responsibilities.
• Sydney Children's Hospitals Network: NSW's network of specialist paediatric hospitals (Sydney Children's Hospital, Randwick; The Children's Hospital at Westmead), delivering statewide tertiary and quaternary paediatric care across New South Wales with comparable specialty services.
• Women's and Children's Health Network (Adelaide): South Australia's public network providing paediatric and women's health services statewide, including the Women's and Children's Hospital Adelaide. Comparable statutory public paediatric provider model.
• Royal Children's Hospital Melbourne: Victoria's specialist paediatric tertiary hospital and statewide paediatric service. Operates as a public hospital with similar specialty scope (cardiology, oncology, mental health, emergency, research) and comparable size, making it the closest Australian peer to CHQ.

Regional players

• Starship Children's Hospital: New Zealand's only dedicated children's hospital, providing tertiary paediatric services nationally. Comparable specialist paediatric acute care mandate across a national rather than state-level jurisdiction.

Broad incumbents

• Cincinnati Children's Hospital Medical Center: US paediatric academic medical centre consistently ranked among the top US children's hospitals. Comparable specialty depth (cardiology, oncology, mental health, research) at a comparable scale of operations.
• Great Ormond Street Hospital for Children: UK's premier specialist children's hospital operated as an NHS foundation trust, with strong research and quaternary paediatric specialty portfolio. Comparable as a leading national specialist paediatric provider in a public health system.
• Boston Children's Hospital: US-based paediatric academic medical centre and the largest paediatric research enterprise in the world. Comparable as a quaternary paediatric specialty provider with deep research and complex care capabilities, though operating in a private US healthcare model.

Others

• Murdoch Children's Research Institute: Australia's largest child health research institute, co-located with Royal Children's Hospital Melbourne. Comparable as a paediatric research and translational medicine partner embedded with a major children's hospital network.
• The Royal Children's Hospital Brisbane Foundation: Fundraising foundation historically associated with paediatric care in Brisbane, now operating alongside CHQ. Comparable as an ecosystem partner supporting paediatric service delivery in Queensland.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/childhealthqld
• YouTubeyoutube.com/channel/UC6WOyy62qksFwPtmFFHys1g
• Facebookfacebook.com/childrenshealthqld
• LinkedInlinkedin.com/company/children's-health-queensland-hospital-and-health-service
• Instagraminstagram.com/queenslandchildrenshospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Children's Health Queensland Hospital and Health Service