CHRAGG TANZANIA

What CHRAGG TANZANIA does

CHRAGG Tanzania — formally the Commission for Human Rights and Good Governance (Swahili: Tume ya Haki za Binadamu na Utawala Bora, "THBUB") — is a constitutional commission of the United Republic of Tanzania established under Article 129(1) of the Constitution of 1977. It is the statutorily designated national human rights institution, with a dual mandate to protect and promote human rights and to oversee good governance across both mainland Tanzania and Zanzibar. The Commission began operations in 2001 on the mainland and extended its mandate to Zanzibar in 2007, giving it nationwide jurisdictional authority. Services are delivered to Tanzanian citizens and residents free of charge.

The Commission's core functional offerings fall into four areas: (i) complaints handling and investigation of alleged human rights violations and governance maladministration; (ii) legal services and advisory work, including input on draft legislation and ratification of international human rights instruments; (iii) public education and civic awareness on rights and responsibilities; and (iv) operation of Human Rights Clubs now present in more than 15 regions to anchor grassroots engagement. Operations are run through a headquarters in Dodoma and regional offices in Dar es Salaam, Mwanza, Zanzibar, Mtwara and Tabora, supported by a relatively lean headcount of approximately 21 employees.

The underlying technology stack comprises an online eMrejesho citizen-complaints portal, a Complaints Management Information System (CMIS), and an Employee Self-Service (ESS) platform — together enabling digital intake, case tracking, and internal administration alongside the traditional office-based service channel. The business model is non-commercial: CHRAGG is funded through the Government of Tanzania's consolidated budget appropriation and charges no fees to citizens or counterparties. Sustained partnerships with the Danish Institute for Human Rights and engagement with the African Commission on Human and People's Rights provide international capacity-building and external validation, while outreach initiatives such as the Mama Samia Legal Aid Campaign broaden public access.

Name

CHRAGG TANZANIA

Legal name

Commission for Human Rights and Good Governance (CHRAGG)

Website

https://chragg.go.tz

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

CHRAGG Tanzania (Commission for Human Rights and Good Governance) is the constitutional national human rights institution of Tanzania, handling citizen complaints, legal advisory, and civic education across mainland Tanzania and Zanzibar.

Ownership category

akta.pro rank

Product category

Human Rights and Good Governance Commission

NAICS

Human Rights Organizations (813311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Human Rights & Anti-Discrimination Organizations (BPAGAFAB)

akta.pro secondary industry

Civil Liberties & Constitutional Rights Advocacy (BPAGAFAA)

Keywords

• Human rights protection
• Good governance oversight
• Complaint handling services
• Public legal education
• Constitutional commission services

Headquarters

HQ city

Dodoma

HQ country

Tanzania

HQ region

Africa

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels5 records

Marketing channels9 records

Core offering

CHRAGG Tanzania (Commission for Human Rights and Good Governance / THBUB) is a constitutional commission that receives and investigates citizen complaints of human rights violations and breaches of good governance, provides legal advisory services through its Legal Services Division, conducts nationwide public education and awareness campaigns, and runs Human Rights Clubs in secondary schools and universities across Tanzania. Services are delivered through regional offices in Dodoma, Zanzibar, Dar es Salaam, Mwanza, Mtwara, and Tabora, as well as through the eMrejesho online complaint portal and outreach visits to prisons, police stations, workplaces, and communities.

Product overview

CHRAGG Tanzania (Commission for Human Rights and Good Governance - THBUB) operates as a constitutional body under Article 129(1) of the Constitution of the United Republic of Tanzania, established to promote, protect, and preserve human rights and principles of good governance. The organization does not offer commercial products but provides public services including: a Human Rights Complaints Handling service for receiving and investigating citizen complaints; a Legal Services Division for legal advisory functions; a Public Education, Communication, Research and Documentation division for awareness campaigns and educational programs; a Human Right Clubs Program for establishing clubs in educational institutions; and an ICT Unit for internal operations. The commission operates through headquarters in Dodoma, a Zanzibar office, and regional branch offices across Tanzania.

Differentiator

Problem solved

Functional benefit

Products and services

• Human Rights Complaints Handling Receiving and investigating complaints from citizens regarding violations of human rights and breaches of good governance principles, available to Tanzanian citizens via physical offices and the eMrejesho online portal.
• Legal Services Division Provides legal advisory services and handles legal matters related to human rights and good governance for Tanzanian citizens, including legal aid referrals and support for the Mama Samia Legal Aid Campaign.
• Public Education, Communication, Research and Documentation Conducts public education programs, communication campaigns, research, and documentation on human rights and good governance for Tanzanian citizens, schools, communities, and partner agencies.
• Human Rights Clubs Program (Haki Klabu) Establishes and supports Human Rights Clubs in secondary schools and universities across Tanzania to educate students about human rights and good governance; active across 15+ regions including Dar es Salaam, Morogoro, Dodoma, Singida, Manyara, Shinyanga, Simiyu, Geita, Mwanza, Lindi, Mtwara, Ruvuma, Pwani, Mbeya, and Iringa.
• Inspection and Monitoring of Places of Detention and Workplaces Conducts monitoring visits to prisons, police stations, and workplaces to assess compliance with human rights standards, including documented joint audits (e.g., KEDS Tanzania Company Ltd audit with OSHA and NEMC).

Quantifiable outcome

• Ongoing public education and outreach campaigns across all regions of Tanzania, including radio programs, community meetings, school and university visits, and participation in national exhibitions (e.g., 50th Saba Saba International Trade Fair)
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• African Commission on Human and People's Rights (ACHPR)coreStrategic or Co-development Partner · 27 January 2023A delegation from the African Commission on Human and People's Rights, led by Commissioner Ourveena Geereesha Topsy-Sonoo and Commissioner Dr. Litha Musyimi Ogana, visited THBUB headquarters in Dodoma on January 27, 2023 for consultation and partnership strengthening. The ACHPR delegation comprised five members from the Banjul, Gambia headquarters.
• Danish Institute for Human Rights (DIHR)coreStrategic or Co-development Partner · 8 April 2022THBUB and DIHR have an ongoing strategic partnership focused on human rights and business, including the Access to Justice Project. DIHR provides technical assistance for the revision of the National Human Rights Action Plan and supports THBUB's capacity building. The collaboration was formalized through meetings between THBUB Chairman Retired Judge Mathew Mwaimu and DIHR Deputy CEO Eva Grambye in April 2022.
• East African Law Society (EALS)minorStrategic or Co-development PartnerEALS participates in joint collaboration meetings with THBUB focused on human rights advocacy and access to justice in East Africa.
• Pan African Lawyers Union (PALU)minorStrategic or Co-development PartnerPALU participates in joint collaboration forums with THBUB on human rights advocacy and legal cooperation.
• Tanganyika Law Society (TLS)minorStrategic or Co-development PartnerTLS collaborates with THBUB on human rights advocacy and legal professional cooperation on the mainland.
• Zanzibar Law Society (ZLS)minorStrategic or Co-development PartnerZLS collaborates with THBUB Zanzibar office on human rights advocacy and legal services for citizens of Zanzibar.
• Zanzibar Association of Women Lawyers (ZAFELA)minorStrategic or Co-development PartnerZAFELA participates in joint human rights advocacy collaboration with THBUB Zanzibar, focusing on women's rights and gender equality.
• National Network of Human Rights DefenderscoreStrategic or Co-development PartnerTHBUB collaborates with the National Network of Human Rights Defenders (coordinated by Onesmo Olengurumwa) for joint advocacy, investigation support, and rapid response to human rights violations.
• TAKUKURU (Prevention and Combating of Corruption Bureau)minorStrategic or Co-development PartnerTHBUB and TAKUKURU conduct joint public education programs, including community outreach at markets (Soko la Mavunde) and educational seminars on anti-corruption and human rights.
• Legal Aid Campaign Partners (Mama Samia Legal Aid Campaign)minorStrategic or Co-development PartnerVarious government and civil society partners supporting the Mama Samia Legal Aid Campaign implemented by THBUB to provide free legal services to citizens across Tanzania.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Regional players

• National Commission for Human Rights of Morocco (CNDH): Constitutionally anchored national human rights commission of Morocco with broad mandate for rights protection and oversight — comparable in institutional structure but operates in North African legal and political context rather than East Africa.

Broad incumbents

• Amnesty International Tanzania: Global human rights organization operating in Tanzania focused on advocacy, reporting, and campaigns — not a constitutional body, but functions as a parallel channel for citizens seeking redress or visibility on rights violations.

Direct peers

• Kenya Human Rights Commission (KHRC): Leading Kenyan human rights organization handling complaints, monitoring state institutions, and conducting public education on rights — closely comparable in mandate to CHRAGG, though structured as an NGO rather than a constitutional commission.
• National Human Rights Commission of Nigeria (NHRC): Constitutionally established federal NHRI of Nigeria with mandate to investigate violations, promote awareness, and recommend remedies — same constitutional NHRI model as CHRAGG but operating at substantially larger scale.
• Uganda Human Rights Commission (UHRC): Constitutionally mandated national human rights institution of Uganda with comparable mandate to investigate violations, handle complaints, and promote rights awareness — directly analogous in scope, structure, and East African regional context.
• Malawi Human Rights Commission (MHRC): Constitutionally established NHRI of Malawi with mandate to protect and promote human rights — same constitutional commission model, regional East/Southern African peer of CHRAGG.
• Rwanda National Human Rights Commission (RNHRC): National human rights commission of Rwanda with constitutional mandate for rights promotion, protection, and monitoring — direct East African regional peer with overlapping complaint-handling and awareness functions.
• South African Human Rights Commission (SAHRC): Constitutional Chapter 9 institution of South Africa with mandate to promote, protect, monitor, and investigate human rights — the most established African NHRI and a structural peer in mandate and constitutional grounding.
• Zimbabwe Human Rights Commission (ZHRC): Constitutionally established NHRI of Zimbabwe operating with comparable mandate to investigate violations, handle complaints, and conduct public education — direct peer in African NHRI category.

Emerging players

• Tanganyika Law Society (TLS): Bar association of mainland Tanzania providing legal services, advocacy, and partnership-based human rights work — directly collaborates with CHRAGG (per data) and represents an adjacent institutional channel for legal redress.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TzHumanRights
• YouTubeyoutube.com/channel/UCoqulW95FqHL85F_jlglexw
• Facebookfacebook.com/chragg.tanzania
• Instagraminstagram.com/chraggtanzania
• LinkedInlinkedin.com/company/chragg-tanzania

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHRAGG TANZANIA