CENTRE HOSPITALIER DE SAINT-PALAIS

What CENTRE HOSPITALIER DE SAINT-PALAIS does

Centre Hospitalier de Saint-Palais (CHSP) is a public health establishment (établissement public de santé) located in Saint-Palais, Nouvelle-Aquitaine, France, serving the population of the interior Pays Basque. Founded in 2013 as the successor to the Clinique Sokorri, CHSP is a member of the Groupement Hospitalier de Territoire (GHT) Navarre Côte Basque, alongside Centre Hospitalier de la Côte Basque (Bayonne), EPS Garazi, and two EHPAD facilities, with Frédéric Espenel serving as Director. The hospital provides a comprehensive suite of acute and ambulatory services including a 24/7 emergency department, medical and surgical hospitalization (12 surgical beds, 8 ambulatory surgery places), a level-1 maternity unit, medical imaging, pharmacy, specialist consultations across roughly 20 specialties, and — most recently — a Medicalized Dialysis Unit (UDM) opened on 17 November 2025. It also operates prevention services through the Pôle de Prévention–Santé Publique and a satellite CEGIDD sexual-health clinic.

The underlying technology stack is conventional for a French public hospital: standard hospital information systems, a Doctolib-integrated online appointment portal, an ImagerieWeb imaging-results portal shared with the Côte Basque establishment, Microsoft Outlook for staff communications, PayFiP for bill payment, and telemedicine capabilities accessed via the GHT Omnidoc platform. The new UDM is distinguished by a 100% renewable geothermal energy supply for heating and cooling. Digital patient-facing channels include the official website (ch-saintpalais.fr), Facebook, Instagram, YouTube, and LinkedIn profiles (most shared with the parent GHT's Côte Basque establishment).

The business model is that of a publicly funded French hospital. Revenue is generated through reimbursement from the Sécurité Sociale / Assurance Maladie under the national T2A activity-based tariff framework, supplemented by ancillary patient co-payments for private rooms (€60/day), television (€6/day), telephone (up to €3.50), accompanying-person beds (€10/night), and meals. There is no commercial go-to-market; patients access services via the emergency department, scheduled consultations (Doctolib), or GP referrals. The hospital has received HAS certification (April 2026, four-year term) and is RGPD-compliant, and its strategic positioning emphasizes proximity care that avoids long-distance transfers to the larger Bayonne reference hospital.

Name

CENTRE HOSPITALIER DE SAINT-PALAIS

Legal name

Centre Hospitalier de Saint-Palais

Website

https://ch-saintpalais.fr

Company type

Public

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Public hospital in Saint-Palais, France, providing comprehensive local healthcare — emergency, surgery, maternity, imaging, pharmacy, and dialysis — to the interior Pays Basque population as a member of the GHT Navarre Côte Basque.

Ownership category

akta.pro rank

Product category

Public Hospital Services (General Secondary Care)

NAICS

General Medical and Surgical Hospitals (622110), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Critical Access & Rural Hospitals (HLAFAAAG), Maternity & Perinatal Hospitals (Acute Care) (HLAFAAAJ)

Keywords

• Public hospital services
• Emergency medical care
• Surgical services
• Maternity and pediatrics
• Medical imaging

Headquarters

HQ city

Saint-Palais

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Public Healthcare Services: Public hospital funded through French social security system (Sécurité Sociale/Assurance Maladie). Revenue comes from healthcare service provision reimbursed through national health insurance. Additional revenue from patient co-payments for private rooms and ancillary services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Centre Hospitalier de Saint-Palais operates as a public general hospital delivering a full secondary-care offer to the residents of interior Pays Basque. It runs 24/7 emergency services, multi-specialty medical and surgical hospitalizations, ambulatory surgery (8 places), outpatient day-hospital medicine, a level-1 maternity delivering ~350 babies per year, pediatrics, medical imaging, an in-house pharmacy, and a recently opened (November 2025) Medicalized Dialysis Unit powered by geothermal energy, alongside telemedicine and online appointment/imaging-result digital services.

Product overview

Centre Hospitalier de Saint-Palais is a public healthcare facility offering comprehensive hospital services as part of the GHT Navarre Côte Basque. The hospital provides a unified platform of interconnected services including emergency care (Urgences), medical hospitalization (Médecine), surgical services (Chirurgie), women/mother/child care (Femme Mère & Enfant including maternity and pediatrics), medical imaging, pharmacy, and specialized consultations. The hospital operates specialized units including a Medicalized Dialysis Unit (UDM), ambulatory surgery (8 places), and outpatient medicine services. Digital services complement the physical care offerings through Doctolib online appointments, imaging results portal, and telemedicine capabilities. Prevention and public health services are delivered through dedicated centers including the CEGIDD sexual health center and the Pole de Prévention-Santé Publique, providing health promotion programs to the interior Basque Country population.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgences (Emergency Services) Round-the-clock emergency department providing immediate medical care for acute conditions and injuries to residents of interior Pays Basque.
• Médecine (Medical Hospitalization) General and specialized medical inpatient services across cardiology, endocrinology, gastroenterology, geriatrics, nephrology, neurology, oncology, pneumology and rheumatology.
• Chirurgie (Surgery) Surgical service across orthopedic, visceral, urological, gynecological, ENT, ophthalmological, vascular and stomatological specialties, delivered in 12 surgical-hospitalization beds and 8 ambulatory-surgery places.
• Femme Mère & Enfant (Women, Mother & Child) Level-1 maternity (childbirth from 36SA), prenatal preparation, gynecology consultations, and pediatric emergencies and scheduled follow-up.
• Imagerie Médicale (Medical Imaging) Radiology and other medical-imaging diagnostics, with online results delivery to patients via the ImagerieWeb portal.
• Pharmacie (Hospital Pharmacy) Pharmacy supplying medications to in-house care units, dispensing non-commercially available medications to outpatients and sterilizing medical devices.
• Unité de Dialyse Médicalisée (Medicalized Dialysis Unit, UDM) Hemodialysis service for renal-insufficiency patients in interior Pays Basque, using latest-generation hemodialysis stations in a geothermally-powered building to deliver proximity care and avoid transfers to Bayonne.
• Chirurgie Ambulatoire (Ambulatory Surgery) Same-day surgery delivered across orthopedic, visceral, ENT, stomatology, ophthalmology, gynecology, vascular and cardiology procedures on an 8-place unit.
• Médecine Ambulatoire (Outpatient Day-Hospital Medicine) Day-hospital service for scheduled medical procedures (lumbar punctures, blood transfusions, hemodilution, iron perfusions, myelograms, pleural/ascites punctures).
• Consultations Spécialisées (Specialized Consultations) Specialist outpatient consultations in anesthesia, cardiology, ophthalmologic surgery, orthopedic, urological, vascular and visceral surgery, memory, endocrinology, gastroenterology, geriatrics, nephrology, neurosurgery, oncology, pediatrics, wound care, pneumology and rheumatology.
• Consultations avancées de proximité — Hématologie Advanced specialist consultations (notably in haematology) brought to Saint-Palais as part of the GHT Navarre Côte Basque proximity strategy.
• Online Appointment Booking (via Doctolib) Patient-facing digital booking service for consultations via Doctolib and a dedicated imaging appointment tool.
• Online Imaging Results Portal (ImagerieWeb) Patient portal enabling direct online access to radiology and imaging-exam results.
• Centre de Santé Sexuelle / Antenne CEGIDD Pays Basque Free sexual-health center offering information, screening and diagnosis for HIV, hepatitis B/C and other STIs, with one-day-per-week presence at the Maison de Santé Publique Amikuze.
• Pôle de Prévention – Santé Publique Public-health prevention department offering addiction support, vaccination, sexual-health and cancer-prevention programs for the population of interior Pays Basque.

Quantifiable outcome

• 19,556 hospital admissions annually providing healthcare services to interior Pays Basque population
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• GHT Navarre Côte BasquecoreStrategic or Co-development PartnerThe Centre Hospitalier de Saint-Palais is a member of the Groupement Hospitalier de Territoire Navarre Côte Basque, a territorial hospital grouping that includes Centre Hospitalier de la Côte Basque (Bayonne, Saint-Jean-de-Luz), EPS Garazi, and two EHPAD facilities. This partnership enables care coordination, shared medical expertise, and patient referral pathways.
• Centre Hospitalier de la Côte BasquecoreStrategic or Co-development PartnerTertiary care partner providing access to advanced medical specialties, research, and specialized treatments. Close coordination for patient transfers, specialist consultations, and shared medical projects.
• Garazi en RoseminorOthersBreast cancer support association providing free supportive care services (reflexology, socio-aesthetics, massages, sophrology) to patients at Centre Hospitalier de Saint-Palais and EPS Garazi through signed convention.
• CEGIDD Pays BasqueminorStrategic or Co-development PartnerCentre Gratuit d'Information de Dépistage et de Diagnostic opened satellite location at Maison de Santé Publique Amikuze near the hospital, providing free STI/HIV testing and sexual health services one day per week.
• CPAM de BayonneminorStrategic or Co-development PartnerHealth insurance fund partnership for public health campaigns including breast cancer prevention (Octobre Rose), vaccination weeks, and health screening initiatives.
• CPTS des 3 provincesminorStrategic or Co-development PartnerProfessionnels de Santé de Territoire partnership for coordinating community healthcare, organizing health prevention events and improving care pathways.
• Maison de Santé Pluridisciplinaire Amikuze OztibarreminorStrategic or Co-development PartnerMultidisciplinary health center located adjacent to the hospital, housing satellite consultations including CEGIDD, vaccination center, and other outpatient services.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Centre Hospitalier de Libourne: Nouvelle-Aquitaine public general hospital with community-scale service profile. Useful comparable for general-medical/surgical operating dynamics in the same ARS region.
• Centre Hospitalier de Dax – Côte d'Argent: Mid-sized Nouvelle-Aquitaine public hospital with a similar general medicine/surgery/maternity service profile. Acts as another comparable regional public hospital benchmark for case mix, staffing model, and tariff dynamics.
• Centre Hospitalier de Pau: Larger public general hospital also in Nouvelle-Aquitaine serving a comparable inland vs coastal population geography in Béarn. Comparable as a regional reference public hospital under ARS Nouvelle-Aquitaine oversight. Public listing: French public hospital directory.

Direct peers

• Etablissement Public de Santé (EPS) de Garazi: Another GHT Navarre Côte Basque member providing comparable proximity general-hospital services in the Basque interior. Most directly comparable peer in scale, geography, and service mix.
• Centre Hospitalier de Lourdes: Small rural public general hospital in Occitanie with a comparable general-medicine, surgery, and emergency service profile. Comparable benchmark for rural public-hospital operating models and ARS-managed capital programs.
• Centre Hospitalier d'Oloron-Sainte-Marie: Small rural public hospital in inland Pyrénées-Atlantiques, comparable in scale to CHSP and serving a similar geographic-access role in its community. Closest analogue among rural general hospitals in the same département.
• Centre Hospitalier de Guingamp: Small French rural public hospital with a comparable 'proximate general hospital' profile serving an inland population. Comparable operating and benchmarking peer for rural French hospitals of similar size.
• Centre Hospitalier de la Côte Basque (Bayonne): Reference hospital of the same GHT Navarre Côte Basque, located ~50km from Saint-Palais in Bayonne. Directly comparable French public general hospital serving the Basque Country with a broader specialty mix and acting as CHSP's tertiary referral partner.

Others

• Doctolib: Online appointment-booking platform used by CHSP for patient scheduling. Not a hospital competitor but a direct technology/integration peer relevant to the hospital's digital-services layer.
• Haute Autorité de Santé (HAS): French national health authority responsible for certifying hospital quality and safety. Functions as the principal regulator/peer body assessing CHSP under the 4-year HAS certification framework.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/CHCoteBasque
• Facebookfacebook.com/CHCoteBasque
• LinkedInlinkedin.com/company/centre-hospitalier-de-saint-palais
• Instagraminstagram.com/CHCoteBasque

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CENTRE HOSPITALIER DE SAINT-PALAIS