Centro Internacional de Arbitraje y Mediación CIAM

What Centro Internacional de Arbitraje y Mediación CIAM does

Centro Internacional de Arbitraje y Mediación CIAM is a Quito-based alternative dispute resolution (ADR) center founded in 2007 by the Cámara de Industrias y Comercio Ecuatoriano Británica and the Cámara de Industrias y Producción. It provides arbitration and mediation services to Ecuadorian and international parties, administering proceedings under Ecuadorian law and applicable international conventions such as the New York Convention (1958) and the Inter-American Convention on Commercial Arbitration. CIAM is legally registered with the Consejo Nacional de la Judicatura and recognized by the Federación Ecuatoriana de Cámaras de Comercio, and operates from the Las Cámaras building in Quito with a roster of 31 arbitrators, 8 mediators, and 12 arbitral secretaries.

The center's core products are its arbitration and mediation services, complemented by static web-based tools including fee simulators, model arbitration clauses, downloadable regulations, and directories of qualified neutrals. CIAM does not develop or deploy proprietary technology; its service delivery is manual and document-driven, relying on phone, email, contact forms, and physical office visits for case intake. Arbitration fees scale progressively with claim value, ranging from USD $150 (claims up to USD $1,999) to USD $190,924 base (single arbitrator) plus per-thousand rates for claims above USD $33 million, while mediation uses a USD $95 initial cost plus USD $44.80 hourly rates; both carry 15% IVA.

CIAM monetizes exclusively through transactional, case-by-case fees and does not disclose revenue, funding, or ownership structure beyond its chamber affiliations. Its go-to-market depends on institutional referrals from the founding chambers, downloadable contract clauses that generate inbound matters, and direct contact via a small team of seven employees. The organization targets industrial and commercial enterprises, cross-border parties requiring a neutral venue, and individuals seeking confidential, faster resolution than Ecuadorian ordinary courts permit.

Name

Centro Internacional de Arbitraje y Mediación CIAM

Legal name

Centro Internacional de Arbitraje y Mediación CIAM

Website

https://ciam.com.ec

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

CIAM is a Quito-based alternative dispute resolution center founded in 2007 by Ecuadorian chambers of commerce, providing arbitration and mediation services to domestic and international commercial parties under Ecuadorian law.

Ownership category

akta.pro rank

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Arbitration Fees: CIAM charges transaction-based fees for arbitration proceedings calculated according to the disputed amount (cuantía). Fees scale progressively based on claim value, with separate rate structures for single-arbitrator versus three-arbitrator tribunals. Additional fees apply for excess amounts above base thresholds.
2. Mediation Fees: CIAM charges fixed initial costs for mediation proceedings plus hourly rates for additional sessions. Agreement records (Actas) carry separate fees, and costs vary based on whether the dispute amount is determined or undetermined.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

CIAM administers arbitration and mediation proceedings to resolve commercial, civil, and community disputes as an alternative to ordinary court litigation. Arbitration produces a binding decision equivalent to a judicial sentence within a 150-day statutory period, while mediation is a voluntary process in which impartial multilingual mediators help parties negotiate their own confidential resolution. Center operations are supported by an online fee calculator, model contract clauses, published regulations, and published rosters of qualified arbitrators, mediators, and arbitral secretaries.

Product overview

CIAM (Centro Internacional de Arbitraje y Mediación) is a unified legal services organization offering two core dispute resolution mechanisms: Arbitraje (Arbitration) and Mediación (Mediation). The organization provides complementary services including cost simulators for both arbitration and mediation, model legal clauses, downloadable regulations, and directories of qualified arbitrators, mediators, and secretaries. All services are administered from Quito, Ecuador, and support both domestic and international dispute resolution under Ecuadorian law or international standards. The platform operates as a traditional legal services provider without software or technology products.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbitraje (Arbitration Services) Procedure by which parties submit a dispute to an arbitrator or tribunal of arbitrators that issues a binding decision enforceable as a judicial sentence, administered by CIAM under Ecuadorian or international law with confidentiality and impartiality.
• Mediación (Mediation Services) Voluntary conflict resolution process in which an impartial third-party mediator helps the parties negotiate their own solution, conducted in accordance with principles of impartiality, confidentiality, and flexibility, with multilingual capabilities.

Quantifiable outcome

• Arbitration proceedings conclude within 150 days as per Ecuadorian Law of Arbitration and Mediation
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Cámara de Industrias y Producción (CIP)coreStrategic or Co-development PartnerCIP is a founding partner of CIAM. CIAM is 'Centro adscrito a' (affiliated with) CIP, providing ADR services to the industrial sector. The partnership enables referrals from industrial companies and institutional credibility.
• Cámara de Industrias y Comercio Ecuatoriano Británica (Britcham Ecuador)coreStrategic or Co-development PartnerBritcham Ecuador co-founded CIAM in 2006-2007 with CIP, aiming to offer alternative dispute resolution services to the Ecuadorian and international community. CIAM is 'Centro adscrito a' Britcham.
• Federación Ecuatoriana de Cámaras de ComerciocoreStrategic or Co-development PartnerApproved the creation of CIAM on February 22, 2007. This federation's approval established CIAM as an officially recognized ADR center within Ecuador's commercial ecosystem.
• Consejo Nacional de la JudicaturacoreOthersRegistered CIAM in the Libro de Registros de Centros de Mediación on April 17, 2007, providing official legal recognition for the center to provide mediation services.

Scale indicators5 records

Expansion highlights2 records

Direct peers

• ICC International Court of Arbitration: The world's leading international arbitration institution, administering cross-border commercial arbitrations under its own rules. Directly comparable to CIAM as a provider of administered arbitration and mediation services to commercial parties globally.
• London Court of International Arbitration (LCIA): Major international arbitration institution administering commercial disputes under the LCIA Rules. Closely matches CIAM's model of providing administered arbitration with published rules, arbitrator lists and fee schedules.
• JAMS: Large US-based private alternative dispute resolution provider offering arbitration, mediation and ADR services to commercial and complex matters. Closely analogous to CIAM in service mix (arbitration + mediation) and reliance on a roster of neutrals.
• Singapore International Arbitration Centre (SIAC): Leading Asian international arbitration institution administering commercial arbitrations under the SIAC Rules. Same business model as CIAM (administered arbitration center with published rules, fee schedule and arbitrator panel) but at much larger international scale.
• Hong Kong International Arbitration Centre (HKIAC): Leading Asian-based international arbitration and mediation institution administering commercial disputes. Directly comparable administered-ADR institution to CIAM with published rules, panels, and fee schedules.
• International Centre for Dispute Resolution (ICDR) — AAA: The international arm of the American Arbitration Association, providing administered arbitration and mediation worldwide. Comparable to CIAM as a chamber-affiliated-style ADR institution offering international commercial dispute resolution services.

Regional players

• Centro de Arbitraje y Conciliación de la Cámara de Comercio de Bogotá: Colombian chamber-of-commerce-affiliated ADR center offering arbitration and conciliation under national and international rules. Closely mirrors CIAM's chamber-affiliated LATAM ADR center structure in a different Andean market.
• Centro de Arbitraje de la Cámara de Comercio de Lima: Peruvian arbitration and mediation center operated under a national chamber of commerce — directly mirrors CIAM's chamber-affiliated model in a neighboring LATAM market, making it the closest regional comparable.

Broad incumbents

• ICSID (International Centre for Settlement of Investment Disputes): World Bank-affiliated international arbitration institution focused on investment treaty disputes. Comparable in institutional arbitration model but operates at a much broader international/governmental scale than CIAM.

Others

• Corte de Arbitraje de la Cámara Española de Comercio: Spanish chamber of commerce arbitration court providing administered arbitration with published rules and fees. Conceptually analogous to CIAM's chamber-of-commerce-administered ADR model in a different jurisdiction.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/centro-internacional-de-arbitraje-mediaci%C3%B3n-ec

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centro Internacional de Arbitraje y Mediación CIAM