Centre International d'Arbitrage et de Médiation (page officielle)

What Centre International d'Arbitrage et de Médiation (page officielle) does

Centre International d'Arbitrage et de Médiation (CIAM) is a nonprofit alternative dispute resolution institution headquartered in Lomé, Togo, that provides arbitration, mediation, training, and advisory opinion services focused on maritime and financial commercial disputes. Founded in 2019 by the Association Internationale pour le Développement de l'Arbitrage en Afrique (AIDAA), CIAM operates as a direct-access institution: parties submit requests through the ciamlome.com website, email, or telephone, and are matched with arbitrators or mediators from a curated roster recruited via a formal call-for-candidates process requiring at least five years of sector experience. The organisation's chosen seat in Lomé is justified by proximity to the Port Autonome de Lomé and a cluster of regional financial institutions including BIDC, BOAD, Ecobank, ORAGROUP, African Guarantee Fund, and CICA-RE.

CIAM's underlying technology is a web-based institutional platform that publishes its arbitration and mediation regulations, formal fee schedules (separate documents for arbitration and mediation), arbitrator and mediator lists, and news content. It does not operate a proprietary technology product or software platform beyond its public website (built by Acceleratt Group SARL and hosted by LWS), and it is GDPR-equivalent compliant under Togolese data protection law n° 2019-014 of 29 October 2019.

The business model is primarily transactional: CIAM earns fees on a per-case basis for arbitration and mediation proceedings under published fee-decision documents, supplemented by professional-services revenue from specialised training programmes (seminars, workshops, interactive sessions) and consultation/advisory opinions. Distribution is direct — institutions and enterprises in the maritime and financial sectors engage CIAM on a case-by-case basis — with marketing supported through the institutional website, newsletter subscription, and in-person events and conferences. CIAM's known leadership includes Essowèdéou SIGNAN in a legal and administrative role.

Name

Centre International d'Arbitrage et de Médiation (page officielle)

Legal name

Centre International d'Arbitrage et de Médiation

Website

https://ciamlome.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Centre International d'Arbitrage et de Médiation (CIAM) is a Lomé-based nonprofit institution that provides arbitration, mediation, training, and advisory services for international maritime and financial sector disputes in West Africa and beyond.

Ownership category

akta.pro rank

Headquarters

HQ city

Lomé

HQ country

Togo

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Arbitrage fees: The CIAM charges fees for arbitration proceedings. A specific fee schedule document (Decision relative aux frais d'arbitrage du CIAM) is published and governs the cost structure for arbitration cases.
2. Médiation fees: The CIAM charges fees for mediation proceedings. A dedicated fee schedule document (Decision relative aux frais de médiation du CIAM) defines the applicable costs for mediation cases.
3. Formation and training: The CIAM offers specialised training programmes in arbitration and mediation delivered through seminars, workshops, and interactive sessions to professionals and students. Fees are associated with these training sessions.
4. Avis & Consultation: The CIAM issues technical advisory opinions on arbitration and mediation matters, generating revenue through consultation fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

CIAM is an international arbitration and mediation institution that administers dispute resolution proceedings for maritime and financial sector operators. It provides arbitration through private tribunals, mediation facilitated by neutral third parties, specialised training programmes for professionals and students, and technical advisory opinions on arbitration and mediation matters.

Product overview

Centre International d'Arbitrage et de Médiation (CIAM) is a unified service offering focused on alternative dispute resolution. The organization provides three interconnected core services: Arbitrage (Arbitration) for formal dispute resolution through private tribunals, Médiation (Mediation) for amicable negotiation with neutral third-party facilitation, and Formation (Training) for professional development in dispute resolution. Additionally, CIAM offers Avis & Consultation services for technical advisory opinions. Documentation resources including arbitration regulations, mediation rules, and fee schedules are also provided. CIAM specializes in maritime and financial sector disputes, positioning itself as a private justice alternative to traditional judicial proceedings.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbitrage (Arbitration) An alternative dispute resolution method where two or more parties agree to submit their dispute to a tribunal composed of arbitrators of their choosing, providing a private, fast, and efficient resolution process for international commercial disputes, particularly in maritime and financial sectors.
• Médiation (Mediation) An amicable dispute resolution method where a neutral, independent, and impartial third party (mediator) helps parties find a negotiated solution to their dispute, facilitating communication and negotiation in a confidential framework.
• Formation (Training) Specialised and interactive training programmes in arbitration and mediation delivered through seminars, workshops, and interactive sessions, designed to strengthen the skills and expertise of professionals, practitioners, and students in international dispute resolution.
• Avis & Consultation (Opinions & Consultation) Technical advisory services where CIAM can be consulted to provide expert opinions on arbitration and mediation matters, generating revenue through consultation fees.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Association Internationale pour le Développement de l'Arbitrage en Afrique (AIDAA)coreStrategic or Co-development PartnerCIAM was created by AIDAA. AIDAA is the founding association behind the centre and provides institutional support, governance, and strategic direction. The association's members include legal professionals, bankers, and academics from various countries who established CIAM to promote arbitration in Africa.
• Banque d'investissement et de développement de la CEDEAO (BIDC)minorOthersBIDC is mentioned as one of the major regional financial institutions present in Lomé that reinforces the justification for establishing CIAM as a specialised arbitration centre in banking and finance matters. The relationship is contextual and not a formal partnership.
• Banque Ouest Africaine de Développement (BOAD)minorOthersBOAD is cited as a major financial institution in Lomé that supports the rationale for CIAM's financial sector specialisation. No formal partnership is described.
• Ecobank Transnational Incorporated (ETI)minorOthersEcobank is mentioned as a key financial institution located in Lomé that reinforces the financial sector focus of CIAM. No formal partnership arrangement is described.
• ORAGROUPminorOthersORAGROUP is cited as a major banking group present in Lomé that supports the justification for CIAM's financial sector dispute resolution specialisation. No formal partnership described.
• African Guarantee Fund (AGF)minorOthersAfrican Guarantee Fund is listed as a regional financial institution in Lomé that reinforces the financial sector focus of CIAM's arbitration services. No formal partnership described.
• Compagnie Commune de Réassurance des Etats Membres de la Conférence Interafricaine des Marchés d'Assurances (CICA-RE)minorOthersCICA-RE is cited as a regional reinsurance institution present in Lomé that contributes to the financial services ecosystem supporting CIAM's operations. No formal partnership described.
• Acceleratt Group SARLminorOthersAcceleratt Group SARL is the graphic design and technical realisation partner for CIAM's website. Located in Lomé, Togo.
• LWS (Ligne Web Services)minorOthersLWS is the web hosting provider for CIAM's website (ciamlome.com). Registered in Paris, France (RCS Paris B 851 993 683 00024), with a capital of €500,000.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• London Court of International Arbitration (LCIA): LCIA is one of the longest-running international arbitration institutions, offering administered arbitration and mediation services for commercial disputes including maritime and financial matters — a globally recognized alternative seat that CIAM competes against for institutional appointments.
• International Chamber of Commerce (ICC) International Court of Arbitration: The ICC's International Court of Arbitration is the world's largest and most established commercial arbitration institution, handling cross-border commercial disputes across all sectors including maritime and finance — directly competing for the same global case pool that CIAM targets.
• Singapore International Arbitration Centre (SIAC): SIAC is a leading Asian-based international arbitration institution administering commercial disputes globally, including maritime and financial matters. Its rapid growth in Africa-bound cases makes it a relevant competitor to CIAM's emerging West African franchise.
• Dubai International Arbitration Centre (DIAC): DIAC is a major Middle East/Africa-facing arbitration institution offering arbitration and mediation services for commercial and financial disputes, with growing relevance for African parties — competing for institutional appointments in CIAM's target regions.
• Hong Kong International Arbitration Centre (HKIAC): HKIAC administers international commercial arbitrations and mediations globally, including maritime and financial sector disputes, and is recognized as a leading Asian seat — competing for the same pool of international commercial cases.

Direct peers

• Lagos Court of Arbitration (LCA): LCA is a Nigerian-based alternative dispute resolution institution offering domestic and international arbitration and mediation, with strong focus on commercial and financial disputes in West Africa — the closest direct competitor to CIAM in the West African arbitration market.
• OHADA Common Court of Justice and Arbitration (CCJA): CCJA is the judicial and arbitration arm of OHADA covering 17 West and Central African countries, handling commercial arbitration and judicial matters in the OHADA region — a direct institutional competitor operating in CIAM's home market for commercial dispute resolution.

Regional players

• Nairobi Centre for International Arbitration (NCIA): NCIA is a Kenyan-based international arbitration institution providing arbitration, mediation, and training for commercial disputes in East Africa — a comparable Africa-based peer pursuing similar institutional arbitration and training services.
• Kigali International Arbitration Centre (KIAC): KIAC is an East African arbitration center offering administered arbitration and mediation for commercial disputes, established under Rwanda's institutional framework — comparable as an Africa-based specialist institution pursuing similar regional positioning to CIAM.
• Cairo Regional Centre for International Commercial Arbitration (CRCICA): CRCICA is an Africa-based international arbitration center affiliated with the Asian-African Legal Consultative Organization, administering arbitrations and offering training in commercial and investment disputes — a comparable regional peer serving a different African geography.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/ciamlome

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre International d'Arbitrage et de Médiation (page officielle)