Cibercentro La Lila

What Cibercentro La Lila does

Cibercentro La Lila is a municipal public service facility operated by the Ayuntamiento de Oviedo (Oviedo City Council) under its Servicio de Planificación Estratégica, Organización y TIC. Housed in the historic Palacete de La Lila (Villa Rosita), a building constructed between 1896 and 1903 by architect Juan Miguel de La Guardia, the center has provided free public access to digital infrastructure, training, and administrative assistance since opening in February 2003. Its core offerings include a Telecentro with 13 public computers and 4 personal-device workstations, two training classrooms equipped with 15 computers each for digital-skills courses, a study room with 40 individual desks, a 55-seat auditorium, and a ~65 m² exhibition hall. The center also delivers personalized e-administration assistance covering Cl@ve, digital certificates, medical appointments, employment services, and Social Security procedures, and it publishes online tutorials and video content covering digital literacy, AI tools, and e-government procedures.

The underlying technology is standard rather than proprietary: consumer-grade office software, internet connectivity, WiFi, printing, and scanning. The center's differentiating layer is service design — co-locating technology access, structured training, e-administration support, study space, and cultural venues into a single free public facility, with a documented accessibility framework. There is no proprietary platform, no API surface, no mobile app, and no commercial product line; the blog and YouTube-hosted tutorials are content artifacts rather than software products.

The business model is fully non-commercial. All services — telecentro access, training courses, study room use, event venues, and e-administration assistance — are provided free of charge to citizens. Operating costs are funded entirely by the municipal budget of the Ayuntamiento de Oviedo, with no disclosed commercial revenue, no pricing tiers, and no external investors. Go-to-market is exclusively direct-to-citizen through the physical facility at Calle La Lila 17, 33002 Oviedo, supplemented by the municipal website, blog, WhatsApp contact line, and organic social media hashtags (#MasCercaDeTi, #OviedoContigo). End users include general citizens, digital literacy learners, e-government users, job seekers, freelancers and micro-entrepreneurs, students, and associations.

Name

Cibercentro La Lila

Legal name

Cibercentro La Lila - Ayuntamiento de Oviedo

Website

https://cibercentro-lalila.webnode.es

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Cibercentro La Lila is a municipal public service facility operated by the Ayuntamiento de Oviedo, providing free computer access, digital skills training, e-administration assistance, study space, and event venues to citizens of Oviedo, Spain. It is housed in the historic Palacete de La Lila and has operated continuously since 2003.

Ownership category

akta.pro rank

Product category

Public Digital Inclusion Services

NAICS

Educational Services (611)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Community Center Education Programs (EDAAAFAB)

akta.pro secondary industry

Civic Education & Community Engagement (Voting, Local Government) (EDAAAFAC)

Keywords

• Public digital inclusion
• Free telecentro services
• E-government assistance
• Digital literacy training
• Community study rooms

Headquarters

HQ city

Oviedo

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Public Funding: Cibercentro La Lila is a fully publicly funded municipal service of the Ayuntamiento de Oviedo. All services — telecenter access, training courses, study rooms, event spaces, and e-administration support — are provided free of charge to citizens. The center is supported by the municipal budget under the Servicio de Planificación Estratégica, Organización y TIC.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Cibercentro La Lila is a municipal digital inclusion center operated by the Ayuntamiento de Oviedo that provides free public access to computers and internet, digital skills training courses, personalized e-administration assistance, study rooms, and community event/exhibition spaces. It also publishes digital literacy tutorials and video guides. All services are delivered free of charge at its single physical site housed in the historic Palacete de La Lila in Oviedo, Spain.

Product overview

Cibercentro La Lila is a single integrated public service facility operated by the Ayuntamiento de Oviedo, not a software product platform. It comprises multiple interconnected community services: the Telecentro (public computer lab with 13 workstations), a Sala de Estudios (study room with 20 desks), a Salon de Actos (55-capacity event hall), and a Salon de Exposiciones (65sqm exhibition space). The center also provides Formación en Competencias Digitales (free digital training courses), Nuevo Servicios eAdministración (e-government assistance), and Tutoriales (educational guides and video tutorials). All services are free and aimed at reducing the digital divide and promoting digital inclusion for all citizens.

Differentiator

Problem solved

Functional benefit

Products and services

• Telecentro (Public Computer Lab) Public computer center providing free access to 13 computers with operating system, office software, and internet connection, plus printing (up to 10 sheets/day) and A4 scanning services. Maximum 1 hour of daily use per person; available to all citizens of Oviedo.
• Formación en Competencias Digitales (Digital Skills Training) Free digital literacy training courses covering internet basics, email, office software, electronic administration procedures, digital certificate obtainment, graphic design, web design, social media, cloud storage, mobile device handling, and computer maintenance. Delivered in two first-floor training classrooms equipped with 15 computers each (30 computers total).
• Sala de Estudios (Study Room) Public study room on the second floor with 20 individual desks (the source also references 40 desks in some descriptions) and WiFi connectivity. Open in the afternoons from 16:00 to 20:00, with free access for registered users.
• Salón de Actos (Auditorium / Event Hall) Multipurpose auditorium in the basement (~110 m²) with 48 individual seats plus a bench for 7 (total 55-person capacity), a stage, presidency area, and south-side lobby. Available for presentations, meetings, and conferences; free for non-profit associations.
• Salón de Exposiciones (Exhibition Hall) Exhibition hall of approximately 65 m² in the basement, with optimal lighting and hanging systems for displaying paintings, photography, ceramics, and other art. Free for public use by non-profit associations.
• Nuevos Servicios eAdministración (E-Government Assistance Services) Electronic-administration assistance services including personalized attention for online procedures (09:00–13:00), dedicated workspace for freelancers and telecommuters (09:00–14:00), and mobile/tablet training for e-government applications. Helps users with Cl@ve, digital certificate, medical appointments, employment services, and Social Security transactions.
• Tutoriales y Vídeo Tutoriales (Tutorials and Video Tutorials) Digital guides and video tutorials covering tools and topics such as Google Drive, Canva, email, WhatsApp, digital identity (Certificado Digital, Cl@ve, Autofirm@), parental controls, mobile security, digital literacy, seniors, AI search, ChatGPT introduction, mobile payments, web vs social media, and WordPress/XAMPP installation.

Quantifiable outcome

• Free services for all citizens of Oviedo with no fees charged for any offering
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Red.es: Spanish government entity under the Ministry of Economic Affairs and Digital Transformation that drives national digital strategy, funds digital inclusion programs, and operates broadband and e-government infrastructure. A broader incumbent operating at national scale that channels funding and policy direction toward entities like Cibercentro La Lila.

Direct peers

• Centros de Acceso Público a Internet (CAPI) - various municipios: Network of CAPIs funded under Spain's national Red.es programs to provide free public internet and computer access in municipalities across Spain. Direct operational peers operating similar telecentro-style services, often co-funded through regional Red.es grants.
• KZgunea: Basque Country government network of public digital centers offering free computer access, internet, and digital skills training to citizens across the region. Operates under a similar public-funded model targeting the same digital inclusion and e-government use cases as Cibercentro La Lila.
• Red Guadalinfo: Andalucía's regional network of more than 760 public digital inclusion centers providing free internet access, digital training, and e-government assistance in municipalities across southern Spain. Most directly comparable peer — same public-sector digital inclusion model, distributed multi-municipality footprint where Cibercentro La Lila is a single-city equivalent.
• Xarxa Punt TIC: Catalonia's network of public technology innovation points (Punts TIC) providing free internet access, digital training, and citizen services across municipalities. Closely aligned mission and structure to Cibercentro La Lila's digital inclusion and e-administration support services.
• Bibliotecas Públicas de Oviedo: Oviedo's municipal public library system, also operated by the Ayuntamiento de Oviedo. Adjacent local peer offering complementary public digital and study spaces, often co-delivering digital literacy programming within the same municipal ecosystem as Cibercentro La Lila.

Emerging players

• Programa Saber Digital (Fundación Esplai): Spanish foundation-led program offering digital literacy and inclusion training to vulnerable groups including seniors and at-risk youth, often delivered through community centers and public libraries. Comparable focus on digital inclusion skills for excluded populations, though delivered through a third-sector rather than direct municipal operator.

Regional players

• Telecentros de Extremadura: Network of municipal telecentros funded by the Junta de Extremadura to provide free public computer and internet access in small-town and rural municipalities across the Extremadura region. Comparable service model in a different Spanish region, focused on rural digital inclusion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cibercentro-la-lila

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cibercentro La Lila