Cicclo

What Cicclo does

Cicclo Tecnologia LTDA, founded in 2017 and headquartered in São Paulo, Brazil, operates an IoT-connected intelligent self-service platform that unifies machine connectivity, digital payments, real-time telemetry, and centralized operational management for SMB and franchise operators across multiple unattended retail verticals. The platform architecture spans nine core product verticals—smart laundries, vending machines, self-service coffee, restaurants and snack bars, smart lockers, car wash, dog wash, crane/arcade machines, and access control—with supporting modules for end-customer support, franchise and business network management, and open APIs. Notable technical components include IoT integration with major equipment brands (24,000+ machines connected), real-time telemetry for sales, failures, and maintenance, integrated digital payment processing (cards, wallets, QR codes, POS, app-based), and white-label customization with configurable rules by brand, franchise, or region.

The company employs a dual go-to-market combining product-led growth through self-service mobile apps (available on Apple App Store and Google Play) with direct enterprise sales for franchise and multi-unit operators. Revenue streams include platform SaaS subscriptions, hardware sales, payment transaction fees, and professional services for customization and white-label deployment. The customer base comprises 3,000+ operations processing 2 million+ transactions across 8+ countries in Latin America (Brazil, Argentina, Chile, Paraguay, Uruguay) and Europe (France, Spain, Portugal), with a regional headquarters in Lisbon. Pricing is quote-based and not publicly disclosed, with multi-year contracts indicated for enterprise engagements. The company is privately held with no disclosed funding rounds and a 16-person headcount.

Name

Cicclo

Legal name

Cicclo Tecnologia LTDA

Website

https://cicclo.com

Company type

Private

Operating status

Operating

Short description

Cicclo is a Brazilian IoT-connected self-service platform serving 3,000+ unattended retail operations across laundries, vending, food service, and other verticals in 8+ countries, integrating payments, telemetry, and centralized multi-unit management.

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Platform SaaS / Software Subscription: Cicclo provides a complete platform for self-service operations combining software, payments, telemetry, and remote management. Revenue is generated through software platform fees, likely subscription-based, with plans supporting multiple segments including laundries, vending, coffee, lockers, dog wash, crane, car wash, and restaurants/snack bars.
2. Hardware Sales: Cicclo delivers technology 'from hardware to software,' indicating hardware sales of IoT-connected machines and equipment integrated into the platform. Solutions like Dog Wash are described as 'a complete solution, from software to hardware.'
3. Transaction / Payment Processing: Digital payment processing across the platform generates revenue through transaction fees. The platform handles digital payments, QR codes, cards, digital wallets, and POS transactions across vending, laundry, food service, and other self-service operations.
4. Professional Services & Customization: White-label and customization services for app, journeys, and interface with customer brand identity. Franchise and business network management with custom flows, interface, and rules by brand, franchise, or region.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Cicclo provides an intelligent self-service platform that combines IoT-connected machines, digital payments, real-time telemetry, and centralized multi-unit management for self-service operations across laundries, vending, coffee, food service, lockers, car wash, dog wash, crane, and access control verticals. The offering spans hardware, software platform, payment processing, and white-label customization for franchise and multi-unit operators across Brazil, Latin America, and Europe.

Product overview

Cicclo is a leading intelligent self-service platform that operates as a unified platform-plus-modules architecture. The core Cicclo Platform combines software, hardware integration, digital payments, telemetry, and remote management capabilities. The platform supports twelve distinct product verticals: Smart Laundries, Vending Machines, Self-Service Coffee Machines, Restaurants and Snack Bars, Smart Lockers, Car Wash, Dog Wash, Crane machines, and Access Control — each a sector-specific core product offering IoT connectivity and real-time monitoring. Add-on modules include End-Customer Support, Franchises and Business Networks management, and Integrations and Open APIs. The platform processes payments, manages equipment telemetry, enables remote operations, and provides centralized management across all connected machines and locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Restaurants and Snack Bars Integrated solution combining ordering kiosk, service hub, POS terminal, and QR Code functionality in a seamless customer journey with real-time management capabilities.
• Smart Laundries Complete self-service laundry solution integrating machines, consumables selection, payment processing, telemetry, and real-time management for autonomous laundry operations across single units and multi-location networks.
• Vending Machine Platform Complete vending platform with digital payments and remote operation, featuring real-time telemetry to monitor sales, status, failures, and replenishment across vending machine networks.
• Self-Service Coffee Machines Smart operation platform for coffee sales with integrated payment processing and centralized management, including real-time telemetry for consumption, availability, and maintenance tracking.
• Smart Lockers Full control system for pickup, return, booking, and locker occupancy management with real-time oversight, traceability, and operational security features.
• Car Wash Self-service car wash solution with checkout ticketing, QR code activation, and direct payment processing for faster customer service and enhanced operational control.
• Dog Wash Complete self-service dog wash solution combining software and hardware, enabling pet owners to perform bath and drying operations autonomously.
• Crane Crane solution with integrated payments and remote operation, featuring real-time telemetry for tracking plays, availability, performance, and operational events.
• Access Control Complete access management solution using facial recognition technology and mobile app integration, with configurable validation rules for different operational requirements.
• Franchises and Business Networks Centralized management platform enabling operational standardization across multiple franchise units with customized flows, interface, and rules by brand, franchise, or region.

Quantifiable outcome

• 3k+ operations including laundries, food networks, and more already use Cicclo technology
• +3 more outcomes

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Nayax: Nayax is a global cashless payment and telemetry platform for unattended retail (vending, laundromats, kiosks). It is directly comparable to Cicclo because it offers the same combination of IoT connectivity, digital payments, and remote management across self-service verticals.
• Cantaloupe Systems: Cantaloupe provides vending management software, cashless payments, and predictive analytics for self-service operators. It is directly comparable to Cicclo's vending and telemetry stack, sharing the same IoT-to-payment integration model.
• PayRange: PayRange is a mobile payment and management platform for laundromats, vending, and amusement machines. It is directly comparable to Cicclo's laundry payments and unattended machine connectivity offering, especially for SMB operators.
• Vendon: Vendon provides IoT telemetry and management software for vending operators and OCS companies. It is directly comparable to Cicclo's vending telemetry and remote monitoring product, with overlap in customer type and integration approach.
• KioSoft: KioSoft delivers unattended payments, access control, and management solutions for laundry, vending, and fitness/locker environments. It is directly comparable to Cicclo's multi-vertical self-service platform, particularly in laundromat and locker segments.

Broad incumbents

• Ingenico (Worldline): Ingenico (now part of Worldline) is a global provider of payment terminals and integrated payment services. It is broadly comparable to Cicclo as an incumbent in unattended/self-service payments, though its scope spans all merchant categories rather than specializing in self-service verticals.
• Verifone: Verifone is a global payment terminal and commerce solutions provider serving retailers and self-service operators. It is broadly comparable as an incumbent in unattended payments, although its portfolio extends beyond self-service into general retail POS.
• Stripe Terminal: Stripe Terminal is a developer-first integrated POS and payment processing offering for in-person transactions. It is broadly comparable as a payment infrastructure layer serving software platforms, though it does not focus on unattended self-service verticals like Cicclo does.

Others

• PAR Technology:

Emerging players

• OTI Global: OTI Global specializes in contactless and unattended payment solutions for vending, EV charging, and kiosks. It is an emerging peer with partial overlap to Cicclo's unattended payment focus, particularly in cashless hardware/software integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cicclo

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cicclo