Cigna Healthcare Singapore

What Cigna Healthcare Singapore does

Cigna Healthcare Singapore is the Singapore branch of Cigna Europe Insurance Company S.A.-N.V. (Belgium), part of the broader Cigna group ultimately owned by Cigna Corporation (NYSE: CI). Established in Singapore approximately 2010 and licensed by the Monetary Authority of Singapore (MAS), the entity provides health insurance solutions to a three-tier customer base: multinational corporations, small and mid-sized enterprises (SMEs) and startups, and individual consumers. The business is led by CEO Raymond Ng and operates with approximately 65 employees locally, drawing on the parent's global medical infrastructure.

The product suite is anchored by Cigna Prime, a group health plan designed for multinational corporations with 150 or more employees, and Cigna Care Connect, a plan targeted at SMEs and startups with 2 to 149 employees. For individuals, the company offers a tiered portfolio comprising Silver, Gold, and Platinum individual health insurance plans. Service delivery relies on a curated provider network of approximately 1,800 providers in Singapore (including 800+ panel doctors) and a global network of 1.7 million providers, supported by over 100 in-house doctors and nurses globally. Members access care through the Cigna Virtual Clinic telehealth platform and digital portals such as Cigna Envoy and Care Connect, with operations spanning 35+ languages and 135 currencies.

The business model is a regulated premium-based insurance model. Revenue is generated through annual premiums across corporate group policies, SME plans, and individual policies, with multi-channel distribution spanning direct sales, broker relationships, and digital self-service. The Singapore branch contributes to the parent's positioning as a Fortune 500 health services company (ranked #13 globally in 2021), and has accumulated a string of regional HR industry recognitions between 2020 and 2022.

Name

Cigna Healthcare Singapore

Legal name

Cigna Europe Insurance Company S.A.-N.V. Singapore Branch

Website

https://cigna.com.sg

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Cigna Healthcare Singapore is the Singapore branch of Cigna Europe Insurance Company S.A.-N.V., providing health insurance to multinational corporations, SMEs, startups, and individuals via Cigna Prime, Cigna Care Connect, and tiered individual plans.

Ownership category

akta.pro rank

Product category

Health Insurance

NAICS

Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Hospital & Medical Service Plans (6324), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

International / Expatriate Group Health Plans (FSAIAFAJ)

akta.pro secondary industries

International/Expatriate Individual Health Insurance (FSAIAEAH), Small Group Health Insurance (2–50/100) (FSAIAFAD)

Keywords

• Group health insurance
• Individual health insurance
• Corporate wellness programs
• International medical coverage
• Employee benefits plans

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Group Health Insurance Premiums: Short-term group health insurance policies issued to employers for employee coverage. Plans are modular and customizable, covering both local (Singapore-only) and international (global) employee healthcare needs. Revenue is recurring based on premium payments, typically billed annually.
2. Individual Health Insurance Premiums: Personal health insurance plans for individuals and families with tiered options (Silver, Gold, Platinum). Plans cover international medical insurance with options for outpatient, evacuation, vision, and dental add-ons. Premium revenue is recurring based on selected coverage level.
3. Corporate Wellness Programs: Preventive and wellness programs including health screening, counseling, diet/exercise guidance, wellness days, and gender-specific programs. These value-added services complement insurance products and support employer retention.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

Cigna Healthcare Singapore provides group health insurance and individual health insurance plans to employers and residents in Singapore. The group portfolio includes Cigna Prime, an international plan for multinational corporations (150+ employees) with globally mobile workforces, and Cigna Care Connect, a local Singapore plan for SMEs (20-149 employees) and start-ups (2-19 employees). The individual line offers tiered Silver, Gold, and Platinum plans with annual benefit limits from $1,000,000 to unlimited, plus optional add-on modules and digital health services including telehealth and wellness programs.

Product overview

Cigna Healthcare Singapore operates as a health insurance provider offering two primary product lines: group health insurance plans for organizations and individual health insurance plans for personal and family coverage. The group health portfolio comprises Cigna Prime (an international plan for MNCs and large organizations with globally mobile employees) and Cigna Care Connect (a local plan for SMEs and start-ups with 2-149 employees). Both are modular and customizable group plans, with Cigna Prime administered via the Cigna Envoy platform and Cigna Care Connect via its dedicated mobile app and web portal. The individual health insurance line offers three tiers—Silver, Gold, and Platinum—with annual benefit limits ranging from $1,000,000 to unlimited, each including optional add-on modules for outpatient, evacuation, wellbeing, and vision/dental coverage. All plans are supported by proprietary digital platforms including the Cigna Wellbeing App and Cigna Virtual Clinic for telehealth services, as well as supplementary Corporate Health & Wellness Programs covering screening, counseling, and wellness initiatives. Cigna Healthcare Singapore is licensed by the Monetary Authority of Singapore as a short-term group health insurer and is a branch of Cigna Europe Insurance Company S.A.-N.V.

Differentiator

Problem solved

Functional benefit

Brands

• Cigna Prime: Comprehensive international group health insurance plan for large organizations and multinational corporations with globally mobile employees. Features 24/7 multilingual support, global network access with 1.7 million healthcare providers, and end-to-end customer service.
• Cigna Care Connect
• Cigna Virtual Clinic

Products and services

• Cigna Prime International group health insurance plan for large organizations and multinational corporations (150+ employees) with globally mobile employees. Provides comprehensive global healthcare coverage with 24/7 multilingual support, Cigna Envoy administration portal, and access to 1.7 million contracted healthcare providers worldwide.
• Cigna Care Connect Local group health insurance plan for small and medium-sized enterprises (20-149 employees) and start-ups (2-19 employees) based in Singapore. Offers flexible plan design with optional modules, access to over 800 panel doctors, direct billing, and the Cigna Care Connect mobile app for administration.
• Silver Plan (Individual Health Insurance) Entry-level international individual health insurance plan for individuals and families based in Singapore, with $1,000,000 annual benefit limit. Covers essential inpatient and daypatient treatment, private room, full cancer care, and newborn care, with optional add-ons available.
• Gold Plan (Individual Health Insurance) Comprehensive international individual health insurance plan for individuals and families based in Singapore, with $2,000,000 annual benefit limit. Includes inpatient maternity benefits, access to Safe Travel app, and full cancer care.
• Platinum Plan (Individual Health Insurance) Premium international individual health insurance plan for individuals and families based in Singapore, with unlimited annual benefit limit paid in full. Covers mental and behavioral health care paid in full and represents the highest tier with the most comprehensive coverage.
• Corporate Health & Wellness Programs Suite of preventive and wellness programs offered to corporate clients, including active health screening, confidential professional counseling, diet and exercise guidance, Wellness Day events, gender-specific wellness programs, and musculoskeletal wellness initiatives.
• Cigna Virtual Clinic Telehealth services platform providing 24/7 access to global healthcare consultations for Cigna Healthcare Singapore members, delivered via the Cigna Wellbeing App.

Quantifiable outcome

• Companies with health and well-being benefits report shorter working hours and reduced sick days and absenteeism
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators12 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• NTUC Income: NTUC Income offers group health insurance (Income Group Insurance) and individual health plans (IncomeShield) integrated with Singapore's national MediShield framework. It directly competes with Cigna in SME group plans and affordable individual health segments.
• Aetna International (CVS Health): Aetna International is CVS Health's international health insurance arm, providing global medical plans for expatriates and multinational employees. It is a direct competitor to Cigna Prime, particularly for Fortune 500 MNCs with globally mobile workforces.
• Allianz Care: Allianz Care is the international health insurance arm of Allianz Partners, serving expatriates and globally mobile employees with similar product structure to Cigna Prime. It competes head-to-head in Singapore's MNC and expatriate individual segments.
• AIA Singapore: AIA Singapore is the dominant life and health insurer in Singapore, offering group medical, individual health, and integrated wellness programs. It directly competes with Cigna in both the multinational/SME group health segment and the high-net-worth individual health segment, with stronger local distribution and brand presence.
• Great Eastern Life: Great Eastern is one of Singapore's oldest insurers offering group health, individual medical (GREAT SupremeHealth), and takaful plans. It is a direct competitor in SME group health and individual health segments with a strong local agent network.
• Prudential Singapore: Prudential Singapore provides group health insurance, individual health plans (PRUshield), and integrated wellness offerings through a large agency force and bancassurance. It competes directly with Cigna across both MNC and SME group health segments, with deeper local distribution.
• Bupa Global: Bupa Global provides international health insurance for individuals and corporate groups, serving expatriates and globally mobile employees. It is a direct competitor to Cigna Prime and Cigna's individual Silver/Gold/Platinum plans in Singapore.

Emerging players

• Now Health International: Now Health International is a specialist international medical insurance provider focused on expatriates and SMEs with digital-first distribution. It competes in Cigna's emerging SME and individual expat segments with a leaner cost structure.

Broad incumbents

• AXA Singapore: AXA Singapore offers group health, individual health, and a broad portfolio of life and general insurance products. As a broad incumbent with deeper local scale, it overlaps with Cigna's offerings while also competing in adjacent lines Cigna does not serve.
• Manulife Singapore: Manulife Singapore offers group health, individual health, and a broader life and wealth management portfolio. As a broad incumbent, it overlaps with Cigna's group and individual health offerings while competing in adjacent insurance lines.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cigna-singapore

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cigna Healthcare Singapore